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NAPA Auto Parts - Genuine Parts Company
460 Marschall Rd, Shakopee, MN 55379, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
E
Review №1

Best parts for good price.Best oil filters

Pa
Review №2

Lower prices then their across the street competition. Had parts I needed in stock. Salesman was very helpful.

Al
Review №3

Great customer service..

tu
Review №4

Placed online order for same day pickup. It wasnt ready until the following day. Oil recycling bin has been full for a week. Save yourself the hassle and shop AutoZone.

Lo
Review №5

I have had multiple vehicles here for oil changes and various other maintenance. They are always very polite, honest and fairly priced!

Fa
Review №6

Thank you John and All of you beautiful people.

Ve
Review №7

Some good people you got working now

Ph
Review №8

Average as far as auto part stores go. Not to special

Ni
Review №9

Had to wait for a person to grab transmission fluid from the back.

Do
Review №10

Got what I needed. Window de-icer.

VI
Review №11

Quick service. Great products. Great staff.

Sh
Review №12

Cool place

Bi
Review №13

Honest and affordable! Will continue doing business with him because of his hard work and great attitude! Highly recommend.Honest and affordable! Will continue doing business with him because of his hard work and great attitude! Highly recommend.

Si
Review №14

Jules is an astounding customer service representative. From the very beginning she was all smiles and thorough with my friend and I. She made sure we got what we needed and made us feel extremely welcome, even though auto parts are like a foreign language to us. Being in customer service myself, too often great customer service gets overlooked or unmentioned which is why I just had to leave a review for Jules because she really deserves to be recognized for the service she provided us with. Definitely will return in the future.

Ro
Review №15

Today was the third time in this week to pick up one of the 4 hydraulic hoses I already paid for. Was told they would be ready and they were not. Beyond that, today I waited for 20 mins while they were looking for it or whatever they were doing. They didnt tell me what they were doing. I had to walk out again without the hose or any explanation.

Ch
Review №16

Thank you!+ can you please fix the pot hole I thought my engine dropped loudest bang Ive ever heard. Please

Da
Review №17

Doors locked before 6pm today...not the first time Ive come to locked doors before close time. OReillys is right up the block and cheaper too. Thanks again...

La
Review №18

Did you know if you had work done at midas and a part has a life time warranty and you go to a different shop to save money. napa or midas will not honor the life time warranty on the part. I am forced to buy a new part when I have a life time warranty on my current part.

Sc
Review №19

Very knowledgeable and professional. Helped me get just what I needed for a great price.

Se
Review №20

Everyone is always friendly. They were easy to work with. Very customer orientated. I would feel comfortable recommending them.

Du
Review №21

Great customer service. A++

ti
Review №22

Dennis and the crew at this store are top notch. Always will go out of their way to make sure their customers are happy, and go the extra mile to ensure we get our parts when we need them. By far the best parts store around!

Be
Review №23

Was sold incorrect parts initially, ordered different parts to the store, parts that arrived to the store were used/returned. Eventually got what I paid for but was a hassle

Pa
Review №24

Great service but super slow

Na
Review №25

Dave is amazing, his service has always exceeded my expectations!! Thank you Dave for taking care of my needs with superior care and quality!

Ch
Review №26

I had them mix a quart of paint using the color code. The paint color wasnt even close! They refused to give me a refund or resolve the problem by giving my the correct color match.

Na
Review №27

Today is the last day that I will even call or go to this napa. They make you wait on the phone for a half hour or more every time you call. You go in there and it is no better. Today after waiting for almost a half hour i hung up. Called the parts place across the street. They helped me the second they picked the phone up.. The part that I needed was 50% Cheaper!. No auto parts available is what napa stands for. The worse costomer service out of any parts store I have been. I have been a Auto Technician for 30 years. If you need parts from napa I recommend going to napa in chaska or Burnsville...

Sj
Review №28

It was ok, customer service was meh, prices were hardly competitive, will i come back, probably not, i was able to get what i needed but i had to order it.

Ma
Review №29

Great place and very helpful, thanks Mike Patrick!

Br
Review №30

I shop at Napa because I cannot afford to shop other places and its the only reason I shop at Napa. Every single time I have gone to Napa, they give me the wrong parts; Ive gotten brake job parts (rotors, pads, and calipers) mostly without coming in with the part numbers. Everything else that Ive gotten correctly had only been due to me coming in with the part number already. I just went again for a brake light and they cant even get that correct. Fair and cheap parts, but make sure you go in knowing the part number, it is by far ridiculous. The people who work the counter at auto parts places should be able to look up and grab proper parts given specific vehicle specifications (which they tend to not ask for all of anyways). I was disappointed when they KEPT giving us incorrect parts for a Jetta brake job, but I am sorely disappointed that they couldnt even give me the correct brake light for my corolla. I was going to find the part number myself before going to the counter, but I was approached and asked if I needed help and so I took it, I shouldnt have. My time was wasted in the end and its a good thing that I have common sense enough to know not to try to force something on, especially if it is glass, so once I could tell it was more difficult than it was supposed to be, I compared the part numbers on the bulbs to find they didnt match and I had to return to get the correct bulb.So, if you shop at Napa, be sure to know your part numbers or expect to get the incorrect parts, even something as simple as a brake light.

Ca
Review №31

Jorge and Julio rock, came in an hour to close, they made my custom paint, Julio even called Jorge (paint guy) to make sure a question I had was answered about an electric sprayer. They rock!

Il
Review №32

Good parts got what I need

Pa
Review №33

Alex got me parts I needed in a timely manner.

Ce
Review №34

Highly recommend

An
Review №35

Got everything I needed for a good price. Knowledgeable employees.

m
Review №36

People that work here have no idea what theyre doing sold wrong light bulbs,and had to replace socket in my car, dont go here!!!!!

Er
Review №37

OK customer service and ok prices. Good inventory though.

Am
Review №38

Great customer service Had what we were looking for

L
Review №39

Always great customer service!

Ti
Review №40

Great people really helpful

L.
Review №41

Great. They have auto parts.

Za
Review №42

Quick service . Had the belt I needed.

St
Review №43

Best place for auto parts

Ja
Review №44

Didnt have my part but very friendly and help explain what I needed. Sent me to another Napa store for my part.

CH
Review №45

Helpful, quick service.

Lo
Review №46

Very helpful.

Th
Review №47

Ordered online and picked it up in an hour

En
Review №48

Good service!!

Ja
Review №49

Horrible service waited 30 mins to pay for 1 item because they were just talking!

B
Review №50

Got what I needed at a decent price

Ha
Review №51

Always the best

Wi
Review №52

Very helpful and friendly

Ed
Review №53

Helpful staff

ca
Review №54

Excellent!

Al
Review №55

Good

Jo
Review №56

Always shop there

Jo
Review №57

Very good staff they are very friendly

Information
21 Photos
57 Comments
4.2 Rating
  • Address:460 Marschall Rd, Shakopee, MN 55379, United States
  • Site:https://napaonline.com/stores/mn/shakopee/460-marschall-rd?cid=pl_yext_gpc_GenuinePartsCompany_28437
  • Phone:+1 952-445-5417
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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