Was greeted with a smile the moment I walked in ! Thats always a nice start .Ken made the experience an easy one. He was very customer driven. Truck turned out perfect. A big bonus is that it was washed /waxed and detailed when i picked it up .I had to double check to make sure it was mine! It looked brand new. Many thanks to all that worked on it! Definite 5
I was in a car accident a week and a half ago. I was told by multiple people they do amazing work. Josh was extremely helpful, he would call and update me every few days. Not only did they take care of my body work in a fast timely manner, they fully detailed my truck as well. I was very impressed and surprised on how they went above and beyond! I would definitely recommend them, and I will for sure be returning to them in the future!
What a great experience! Everyone was helpful, kind and professional. Josh was awesome and we were kept up to date constantly. Communication was superb! Repairs look awesome, looks brand new! They washed the car and vacuumed the inside. What a treat!
All I got to say if it wasnt for Aaron at the front desk I would have been skeptical he comforted me and let me know everything will be okay I thank him for that I also would like to thank the guys that took care of my truck Im very satisfied.
They did a great job fixing our car after it was rear ended, worked directly with the at fault persons insurance. Bonus they even detailed the car!
Excellent work, on time. They repaired hail damage for us with paint less dent repair. Would definitely use again.
About two weeks ago, I hit a deer driving up North. It demolished my front bumper, took out my fog light, damaged a great deal of the underside of my car, and dented/ripped off paint from the drivers side door.They relieved the car and within one week restored my car back to new! It drives perfectly and there is no trace of an accident.Along with their expertise, their customer service was exceptional! They communicated with me throughout the entire experience, walked me through the repairs, and treated me with so much empathy and kindness.Highly recommended! 10/10 on all levels!
I payed a deductible. They audited their files and saw that i shouldnt have been charged a deductible. They refunded me in full. I was so happy and amazed at the great customer service. I definitely recommend this business.
The staff was very professional and the service we received was top notch. Thank you Eric!! The added Surprise of the detailing the vechicle was Amazing!
I was in the care of Josh for fixing my car after it was hit. He was beyond amazing, knowledgeable, professional, kind and caring. He communicated with me often to keep me in the loop of everything. When I got my car back it exceeded my expectations. I honestly asked if it was even my car. They went the extra mile. I highly recommend Caliber Collision in Shakopee, and ask for Josh.
Had great service from Eric, Service Advisor, at the Shakopee Caliber Collision. I would recommend their service for any body job and/or painting.
Very kind and helpful staff. Fixed several things on my vehicle in a very timely manner and did a wonderful job.
I had a hit and run on my one year old car so I had to get it fixed. I picked Caliber because I had that same place years back when it was Pearson fix my truck. Great work again Only thing is they do not Accept cash anymore.
I needed to have my bumper replaced on my 2018 VW Tiguan due to being rear ended. Caliber was extremely professional and accommodating during the entire process. My car was returned to me efficiently and looked brand new! My car hasn’t looked this nice since I bought it. I would absolutely recommend Caliber to anyone for their body repair needs.
Everyone was extremely helpful. Ken was wonderful! He always kept me in the loop with the progress of my vehicle. Not only did they demonstrate excellent customer service but they DEEP cleaned my interior of the car! That was such a nice surprise!! I will definitely be returning
Very professional and amazing work. Everyone I interacted with was super helpful and friendly. My car needed body work and it was done even sooner than expected. They left my car cleaner than the day I bought it. If you need work done on your car, I HIGHLY recommend going here.
Backed into a concrete pole with our new 2020 F350 plow truck on Monday. Got our quote on Tuesday, brought in Thursday, back in hand following FRIDAY!Absolutely outstanding communication! Every other day updates. We were under a time crunch to get our truck back before spring cleanups, we were told they would need the truck for 2 weeks so we planned accordingly. I got a call a week after them having the truck telling me it would be done in 2 hours. You have a customer for life and we will bring EVERY plow truck to Caliber Collision for body work from now on.
I have used Caliber Collision (formerly Pearson) for 2 rear bumper repairs in the last 2 years. They have a friendly and professional staff. Great communication of your choice i.e. call/text/email. My car was ready a day earlier than estimated. And to my surprise, they cleaned my car inside and out. Will definitely give them my business again and recommend to others.
Easy to work with, with excellent quality work. Will definitely be recommending to friends, and returning!
We thought our SUV was totaled and I was skeptical. When we picked it up, it looked flawless. Brand new. Was very impressed.
Great service the picked up my car and dropped it off because I was on crutches awesome,
I would highly recommend this company! They are very professional and friendly. I respect their ability to complete the job in a timely manner and the workmanship is excellent!
Had body damage and window repair done here! Kent helped me and had my truck detailed. It smelled so good.
They do a great job detailing your vehicle front desk person does a great job other than that your taking a chance on things just my experience
Absolutely by far the best place to bring your vehicle.... Professional, courteous, and very knowledgeable staff!
Very professional, personable and easy to work with. I enjoyed this company and would go back in the future.
Great customer service, helpful staff, the experience with collision work shows. I’m liking the fix!
Very good work
Extremely pleased customer once again.
Collision, my car totaled. Caliber was helpful in getting me through it all.
Friendly and timely.
Great work
Great job,fast,friendly, professional