US
USA AUTO GLASS & BATTERIES
15001 Bothell Way NE, Seattle, WA 98155, United States
Comments
Fa
Review β„–1

Amazing experience! Staff was super friendly and fast! The passenger window was broken in my hrv by vandalism. They had the window in and my car vacuumed in less than an hour. Super impressed by the price, wonderful attitudes and quick service. I will send anyone that needs this service in your direction. Thank you for all your hard work its appreciated 😊

Mi
Review β„–2

USA Auto Glass was super friendly and helpful when it came to repairing my rear window. They gave me an accurate estimate the day prior to me bringing the car. Initially, they said it would take two hours to complete the job but they were able to get it done before that. Would highly recommend and will go back if I run into any other issues!

Du
Review β„–3

I had to have my RV windshield removed and re-attached (a rust issue). John did a fantastic job. He took photos during the process and kept me informed as to how things were going throughout the job. By the end of the day the job was done perfectly at the quoted price. Cant say enough good about these folks.

Ev
Review β„–4

Fixed a rock chip on my windshield in about 35 minutes. They were pretty busy but were able to schedule me for 3pm the day after I called.

Je
Review β„–5

Super quick and accommodating service! Affordable as well! Had my drivers side window replaced the day after it got busted and had it done in an hour. Would (and will) use their services again in the future

Ya
Review β„–6

I was feeling pretty stressed when every other place we called was scheduling 3-4 weeks out for a windshield replacement, but this gem of a place got us in within a day. They quoted a very fair price and were very patient in working with our insurance company. I hope I dont have to come back often, but Ill definitely come here if I need to again!FYI, Google maps seems to think the entrance is on a side street and directs you up that street. The entrance is actually right on Lake City Way.

To
Review β„–7

I have been a customer for years, excelente service, fast,efficient and good quality work. I really liked the on location service they offer. Very convenient under this pandemic. Thank you for the professionalism you offer!!

Da
Review β„–8

Had a windshield that needed to be replaced. John did a great job replacing my windshield and doing the calibration for the sensors. I havent been able to tell the difference between the original and the new one. He was able to get me in much quicker than other shops in the area and I am happy that I came here. If I ever need windshield service again, I will come back. Thank you

P_
Review β„–9

Tony and his team are awesome. Bring your vehicle here for glass repair or replacement. They were able to get me in right away to replace my windshield at a great price.

Ki
Review β„–10

Can’t recommend enough! I called a few places and they gave me the most reasonable quote and came to my place to fix it. Also got it done quicker than anyone else!!!!!! Very happy and satisfied!!!

Ja
Review β„–11

Good work done quickly for a very competitive price. Pleased with my windshield replacement.

To
Review β„–12

Best value. I had appt with another vendor they didnt have the right part. After waiting two weeks to get in they told me 4 more weeks. I called USA and got in same day and for alot less. Great service. Highly recommend

Sc
Review β„–13

Good deal and availability. Knowledgeable and adaptable staff.

Ha
Review β„–14

They did wonderful job on my front window,can not even see the damage.

La
Review β„–15

USA Auto Glass in North Seattle is great!We had 3 vehicles needing new windshields.Robert came to our house to do the work.The old truck had significant rust around the window frame.Rather than installing anyway, he consulted with us on the best course of action. Very Pro!!Very affordable as well.

Er
Review β„–16

Ive been to these guys several times now. Theyre always a pleasure! They are communicative, efficient, and do a good job. I highly recommend them!

Yo
Review β„–17

Amazingly fast and professional with the best prices. Was able to fix my window in less then 24hrs since it was broken into. Also CLEANED all the shattered left over glass. Very Professional.

Te
Review β„–18

Fast service and Quality workmanship. Definitely recommend them to anyone in need of auto glass repairs or replacement.

YA
Review β„–19

Good people especially John very nice and respectful guy

Da
Review β„–20

These guys are awesome. Dealing with them 2nd time and both times they had everything in stock and replaced it within 1.5 or so! First time windshield replacement and now busted passenger window! Very recommended, quick nice and polite service!

Ja
Review β„–21

I dropped in to have a chip on my windshield repaired. The process was fast and easy, and the service was great - chip filled while I waited in the car and at a good price relative to other glass repair places Ive used. Will be visiting again the next time I need any glass work done - thank you!

Ju
Review β„–22

Fantastic! Never used them before but the reviews were great. Also they came out did the work in the driveway on a wet day! Weve had no issues what so ever and my daughter is excited she actually has a windshield she can see out of. They were great. We will use them again for sure.

Ke
Review β„–23

John and crew at USA Auto Glass have always treated my classics with care. They even came to my location to do a windshield removal during restoration. Great service and knowledge. Thanks John.

Ch
Review β„–24

Second time Ive been here and same result. Fast quality service without taking me to the bank!

Sh
Review β„–25

After having my window broken out in Seattle, I was grateful to have quick and easy service getting my window replaced. They came to my house, wore a mask and stayed socially distanced, were professional and courteous. They did a great job for a competitive price, and Im back on the road.

Se
Review β„–26

Long waits window motor they installed only lasted 6 months two visits to fix it

Mi
Review β„–27

I used them and for a rear window repair and the installer that came over to fix it didnt finish It 100% correctly and left the sliding window track loose and had an over hang they didnt cut to sizeAfter that I took it back to them so they could finish there work but they caused another problem they left a gap on one side of the window which caused water to leak through it so I had to install a tarp on my rear seats to avoid water damageAfter the 3rd time going there for them to fix there mistakes once again I go there without an appointment cause when I talked to them over the phone they told me to just stop by which I did the tell me in person that I should have made an appointment and made a huge deal about it saying that it would take them at least 2 hours worth of work and that they would try to fit it in and once they finished I looked at it and all he did was add caulk around the leak I mean anyone one can do that in like 5 min I wouldnt recommend them there price is pretty much the same to most other places and for the headache and horrible job they do I would go somewhere else

Cr
Review β„–28

My father passed in June 2019, he left me his Nissan 350z. Its been a rough road owning this vehicle since he unfortunately took his last breath in it. A few weeks back someone broke into it through the passengers side window. I literally was devastated, there was nothing of value in the car. The car its self is whats valuable to me.They took such great care of it and even returned it in better condition. Also I have a new born, so they went all the way as to picking up an dropping off. Great gentlemen. Great price! Amazing service!

Al
Review β„–29

Well, that would have spoken before from me, I would not recommend to anyone to that place the person who wasted my time because you cannot tell him that he did work as he did not know what he was doing very badly πŸ‘Ž

sa
Review β„–30

Great service, great prices, John was prompt with scheduling and even helped with contacting my insurance company. Highly recommend!

Bo
Review β„–31

Great window at half the price as the big auto glass company.

Ma
Review β„–32

They did a great job they are worth using

Ja
Review β„–33

I needed my windshield replaced and other places were charging a lot more then they did. I called and got a response right away, friendly and quick convo to schedule an appt. I was stuck at work and they offered to come all the way to Renton to fix my windshield while I was at work. I was so worried I couldn’t make it to my appt because of the snow but John was so helpful and quick to come up with another solution. The guys were friendly who came out to fix it and the service was faster than I thought. Highly recommend if you need a window fixed or replaced. I will be going back to them!!

An
Review β„–34

Did the job, on time and best price.

Br
Review β„–35

Best price after getting 4 other quotes. Replacement took an hour during the scheduled time. They also vacuumed the broken glass, which I was not expecting.

to
Review β„–36

I’m a new client. I had windshield and side window replacement. John helped me throughout the process. He even called insurance company to expedite the payment process for me. He was professional and knowledgeable. Their service was great and fast. Highly recommend.By the way, they give lifetime warranty. I’m glad I called. Thank You again for your service.Zaya

El
Review β„–37

John is a good and fair businessman. Very knowledgable about autoglass.

Su
Review β„–38

These folks are the very best. John was very easy to deal with. All communications were clear and simple and straightforward. Tony came to do the actual work. He replaced my front windshield in one hour. It looks amazing. He was delightful. I honestly hope I never need glass repair again but if I do, Im calling these folks immediately.

41
Review β„–39

The Owner John is honest and patient. And mechanics are nice guys as well. I had my passenger-side window replaced there. After they finished the first time, I found the window location was needed to be adjusted to fit the window trim seal and told them. They fixed it immediately. They gave me a life-time guarantee and told me feel free to come back if any problem happens with the new window. Definitely recommend this glass shop!

Ca
Review β„–40

EXCELLENT. Very personal and courteous service. Best prices ive come across yet, you wont be disappointed. Tell John I say Hello!

Ja
Review β„–41

These guys are great. Got there at 9:35 and they had my ding repair done by 10 am.Recommend them highly.

se
Review β„–42

Glass job was great. Price was great. Unfortunately, i had just inventoried all my belongings- both missing and stolen from the broken window and came to realize that i wss now missing new belongings, which i inventoried as still in my vehicle when they took possession of it overnight. I called the owner and he seemed very adamant that he, nor anyone in his crew would steal anything, which I understand and dont want to incorrectly point fingers, so i told him when i returned from my current road trip, that i would fully empty my vehicle to search for the items, as well as be able to search my apartment in case they for some odd reason (these are belongings i always keep in vehicle) they may have been moved.Welp. Back from road trip. Emptied and cleaned vehicle, searched apartment and still missing.Mind you, again, these were items that i inventoried in my police report that were still there and not stolen during the broken glass break in.Hoping owner will reach out or make an attempt to correct things. :/

Ki
Review β„–43

Great service and great value. Replaced my 99 Pathfinder windshield for $218 including tax. Others quoted me from $257-$363.

Kr
Review β„–44

Their technician broke the latch on my vehicle when they replaced my broken glass. They made me visit several times stating it was already fixed when it wasn’t and saying I’d need to wait for parts only after I pointed out they didn’t fix my glass. They also blamed me saying I should warn their technician about the latch on my vehicle so they don’t break it. I’m confused here, who’s the technician? Go elsewhere for glass repair. Shady garage.

Jo
Review β„–45

A great owner willing to do custom work and with the dedication to do the job right.

Ty
Review β„–46

Fixed my windshield it was great

Ja
Review β„–47

Scheduled a windshield replacement on a Monday morning and they were able to come out the same day and right on time.We live in a busy area, but he was able to find and recommend a good location in the neighborhood, to do the replacement. Service was finished right away and the price was exactly as they quoted in the estimate.So glad I had the service done with them because I was about to spend much more with a different company.

He
Review β„–48

Best price and best service in town!John is great!Someone smashed my passenger side rear window last night. I called usa auto glass and John fits in first thing in the morning. My car was ready to pick up by noon. I was able to get back to normal schedule.

Ka
Review β„–49

Called in and they fixed my window same day with no fuss and people were friendly. I dont have a garage so quick service was greatly appreciated. The price seemed fair and the work looks good. They also vacuumed the car which was a nice bonus.

Jo
Review β„–50

Very helpful and reliable.

Sh
Review β„–51

Good people and prices

cr
Review β„–52

Arrived to Seattle from Boston to find my window busted out in paid parking lot. I had a meeting in the early afternoon in Ellensburg that I could not miss and they rearranged their schedule to accommodate me quickly. Very professional service and greatly appreciated their concerns about my time issues.

Da
Review β„–53

Car was broken into while we were visiting the area on a Saturday night. Contacted John the next morning and received a text back to my message very shortly thereafter.John was so helpful and courteous despite the fact he could not assist us today (we were still planning to head back to Canada today).Inventory suppliers would not be open or available to provide the window we need for our vehicle.Thank you so much John.

Su
Review β„–54

Top of the line glass replacement! My new car got a rock chip just a couple of days after I got it, and they gave me a great price, great service, and the quality was superior. Weve had company cars that have had to have windows replaced, and our office manager have to have her windshield replaced in her new car as well. They are our go-to place always. I search for great customer service combined with great value and product, and this is the triple threat! You cant go wrong choosing this company.

20
Review β„–55

I had a crack all across my windshield, called all around North East Seattle and USA Auto Glass gave me the lowest quote, and they worked with my insurance. In just 2 hours I had a brand new windshield, only $100 out of my pocket. When I got in my car it even looked like they had vacuumed the front seats and gave everything a wipe down. I hope I dont need to replace another windshield, but if I do I would absolutely come back here.

Da
Review β„–56

Straightforward pricing. Replaced my passenger window in approximately an hour, and they even cleaned up the glass that had shattered into the cabin!

ar
Review β„–57

Best prices and nice people

Jo
Review β„–58

Woke up to a smashed front passenger door glass on Saturday morning. I called all around and no one was able to fix it until Monday. They were able to get me in in a couple hours and had the best price even. Super fast, nice job, cleaned off my tape residue, and even vacuumed my carpets!I will definitely be recommending this place and returning (hopefully I wont get another busted window tho!)

Ma
Review β„–59

Someone decided to break into my truck 2pm on a Friday afternoon. Called around and was told Monday morning by everyone. The great people here made an adjustment and fit me in first thing Saturday morning. Their price was also better than everyone elses.

Mi
Review β„–60

Set an appointment to get my passenger window regulator fixed. They fit me right in. Got it done pretty quick. They did a really good job N good price. Nice guys. Would reccomend them to anyone needing their windows fixed.

Jo
Review β„–61

Got in my car for work and realized my battery was dead. After getting it jumped I drove to this place to see if I needed a new battery or it was a one time thing. I honestly expected to get pushed into buying a new battery either way...but I was pleasantly surprised when they told me no! My battery was fine! They didn’t even charge me. Whenever my battery does need to be replaced I will definitely be coming here.

Sh
Review β„–62

Excellent customer service, reasonable price and same day service. They even came out on a Saturday to my house

Ca
Review β„–63

Fast. Friendly. Affordable. Someone broke into my car and they replaced the window within a couple of hours. They also vacuumed up all the shattered glass from my car. The price was ridiculously low. These guys are awesome.

Le
Review β„–64

Perfect: I had an emergency, needing the rear window of my pickup truck replaced. Brought it in at 3; they got the part, installed it perfectly,and I picked up the truck at 5. Great people, excellent business.

Mi
Review β„–65

Right before the holidays, car got broken into in Seattle. The thieves smashed glass in the rear passenger side for my poor Civic. After trying to get insurance to cover the cost. The closest appointment for their contracted company was a few days later. I wanted it fixed quicker so I called these guys and got an appointment the same day since they had the glass in stock.Its a pretty busy place with the staff always on the phone, and continually working, but the whole thing took about 1.5 hrs, and I drove out with a new glass. I appreciate the service and how quickly I was able to get everything done, especially since it rained for the next couple days after that. Thank goodness they had my glass in stock, otherwise Im sure it would have taken longer.

Po
Review β„–66

Best price in town! I always have them fix my auto glass. John is laid back. He doesnt rush things. He pays attention to details. Their warranty is great!

Ed
Review β„–67

I have had the pleasure of doing business with these guys on a couple of my vehicles and each experience has been a pleasure! Well, aside from having a broken windshield in the first place!Prices are very competitive, honestly, I havent found anyone who beat their prices! To say the least, I have been very happy with the service and product from this fine establishment, FIVE STARS WITHOUT A DOUBT!My friends and family have had the same experience and satisfaction after I have sent them there! HIGHLY RECOMMENDED!

Da
Review β„–68

I have nothing but great things to say about USA Auto Glass & Batteries at 15001 Bothell Way NE, Seattle, WA. John was available, even at off hours, to help and follow through exceptional customer service. He was courteous, honest and wanting to help us with glass replacement. He went the extra mile by getting the appropriate glass from California and having it shipped overnight to provide next day service. You wont go wrong with John looking out for you.

Ta
Review β„–69

Very happy with my new front window. Robert was my window installer. Excellent customer service. Highly recommend. Price you cant beat.

Wi
Review β„–70

Excellent service in and out in 30 min for a rock chip repair.

th
Review β„–71

Excellent experience. We had our truck broken into and one of the windows smashed on Friday night. I called USA Auto Glass just before 9 on Saturday morning and they had the broken window fixed at 12:45. Im very impressed with their service and the new window looks and works great.

Ni
Review β„–72

Needed a window replaced on a Saturday. This company was able to get it done for me while every other shop said no. Geico insurance.

Ga
Review β„–73

I had my windshield replaced. My experience was of fast, efficient, courteous, fair pricing and friendly service. With my own schedule being busy, they helped to find a time when I could have the work performed. When I arrived at the appointed time, they were expecting me and started on the work immediately. Work was completed within the time they allotted. The finished windshield is great looking.

Ca
Review β„–74

John and Elvis were wonderful to work with. They took my rock chip appointment last minute, graciously took care of my claim with PEMCO (I didn’t need to talk to insurance at all), and got me in and out in under 15 minutes. I would happily recommend them.

Da
Review β„–75

Rock break on my BMW too big to fix so had to replace the whole windshield. Called, got a quote, same day fix at my location. Done in under an hour.These guys are rock solid and professional.Reasonable price.I would use them again.

Al
Review β„–76

Thank you USA Auto Glass for fixing my broken window and getting me in so quickly. They were attentive and kept in contact via text. The added bonus: a fabulous BBQ place directly across the street, so yummy!

Do
Review β„–77

Great place to save on auto batteries. Purchased a new Prius 12V battery, discounted as blemished, with full warranty saving me over $100. To top it off, quickly did the install at no charge.

Ro
Review β„–78

Got a windshield crack last summer while traveling. The work was completed on time with high quality.

lo
Review β„–79

USA Auto Glass was recommended to me by two different friends independently of each other. When I got my back window replaced, I found out why! They did exactly what they told me they would do, in the time they told me theyd do it, for LESS THAN HALF the price a competitor quoted me for the same window.The service was friendly and pleasant, and the quality of the work is great. My next broken window will be replaced by USA Auto Glass.

Da
Review β„–80

Friendly, fast, took my insurance, and got an appointment next day. Very good job

Gr
Review β„–81

Amazing experience. My car was broken into, and the drivers side rear window was shattered. I drove to USA Auto Glass, and I was greeted with a friendly smile. I was quoted a reasonable price for the window repair. I arrived at 10:30 am, and I was out by 11:30 am (work completed included window replacement, and vacuuming and cleaning on damaged area). Also, because my wallet was stolen from my car, the employee even gave me some cash to go to McDonalds while waiting. This was a 5 star experience with a reasonable price. Thank you! I highly recommend this place to anyone who needs a window repaired fast at a reasonable price.

ri
Review β„–82

My drivers side window stopped working. Another shop wanted to replace the regulator + motor for several hundred dollars. USA Auto Glass told me I probably just need the regulator replaced for far cheaper, and they were right. Told me it would take about 90 minutes to fix, About 90 minutes later I was out of there. Very satisfied.

Ma
Review β„–83

Fast service, good price, and helpful staff for a new battery. The place to go, for sure.

Mi
Review β„–84

Fast, Ouality and competitive prices. And they offer free mobile service wherever your at? Thats really convenient. Seriously. For auto glass work, I highly recommend this Business .

De
Review β„–85

Went in for a rock chip on my windshield. Guy at the counter was super friendly and the work was done in less than 20 minutes! Only paid $44! Great price!

An
Review β„–86

I have quite an old, and somewhat rare vehicle (nearly 25 years old, now and only 1000 of them in the USA) and was quoted exorbitant prices by safΓ©lite and others, with long wait times for a new windshield. I called USA Auto Glass, and they gave me a VERY attractive quote. I went in last month and had a new windshield in under an hour! Its held up well in the weather, and doesnt leak any air or water. They took great care not to damage my irreplaceable window trim or the clips that hold it in. They did a fantastic job, and the guy John that i think runs the place also recommended some good places to eat nearby! Excellent customer service!

Mi
Review β„–87

My experience was awesome, had my car broken into .. they replaced my glass super quick and very friendly place highly recommend it .

Ja
Review β„–88

They were able to get my glass replaced the same day that I called. The job was done quickly and they even vacuumed the broken glass.

Ma
Review β„–89

These guys are the best! My window was broken and repaired in a very timely manner. John was super responsive and helpful. Ronaldo was very quick and professional. Thank you!

Ma
Review β„–90

Staffs were very friendly and the guy in front office provided great customer service. The work on my front windshield was also great. No complaints!

Co
Review β„–91

Called them this AM and Ty was super friendly on the phone. He came to me and had the new window done early this afternoon. Great friendly service. He was 15% less than the other place I called too.

Ro
Review β„–92

I was really pleased with the service from John and his guys. They were personable, quick and did what they said they would do. But, when I got my vehicle home I discovered my speaker and defroster grills were broken. No not the end of the world. I do know they were good before I dropped the truck off. I made a point to clean all my stuff away from their work area and prep my truck for showing to a buyer the next day. I was given lip service about the damage. He did give me a discount on the windshield but it doesnt cover my time of going back there, searching on the web for the right part that matches the color, or explaining to the potential buyer why its broken. Bad form John. I have another windshield to service. Someone else will get the work.

Pa
Review β„–93

Excellent auto glass replacement and customer service. John was professional, and his team fixed my auto glass in a timely manner. Plus, they touched up my cars paint for free. I will recommend this service for everyone in the future.

yo
Review β„–94

I had my car broken into on Friday night. When I woke up Saturday, I called around for prices and availability. Most places did not even picked their phone and those that did could not get me in until Monday. After 7 calls I almost had given up. I was pleasantly surprise that I got an actual customer service rep rather than an answering machine.They were able to get my glass repair on Saturday and their prices is much lower than all of the other quotes. They even vacuumed all the broken glass. I would definitely recommend and go back to them for my next auto glass problem.

Ka
Review β„–95

Second time Ive used USA Auto Glass and both experiences were fantastic! Thank you so very much, both times I was able to get in the same day to get my windshield replaced after thieves broke the window to get inside. Appreciate your friendly, helpful service!

A
Review β„–96

Had a small bullseye that would likely get bigger over time. Called this business up, they had an opening and they took care of me, all within 1 hour from the call to job done. Great price and rapport with customers. I will definitely be back to them for all my auto glass needs!

An
Review β„–97

The worst customer server. They broke my windshield and refused to refund the money. Their could not fix their mistakes in 3 tries (spend 11 hours of driving and waiting) and afterwards they refused to refund. After talking to them on the phone, they hand up the phone on you or they just put the phone on a table and walk away. In addition to that, they simultaneously broke my sisters windshield too and refuse to refund. The worst service and the worst workers. I havent seen worst customer server ever! Avoid them at all cost because you would have to go and fix their problems and pay triple the price.UPDATE:Per the owners reply below, I was shocked.I had to go to a different company to fix all of the issues. And the issues count not be fixed at all. They said they never seen this kind of horrible job before. 15 air leaks from all directions and no one does windshield installation like they did, in addition to that, they broke rubber pieces around the windshield. I have prof and evidence on their work. Huge waste of time and money. They offered refund only if I brought the windshield back, which was impossible because they used the worst glue and so much of it, that the windshield had to be broken in multiple places just to remove it. Not polite and horrible service. Never experienced anything like this before!

Ca
Review β„–98

John was easy to work with and having a mobile service was an added convience! His two employees were polite and efficient.

Jo
Review β„–99

Run far away from this place as possible. Very unprofessional work and I would not be surprised if the 5 star reviews are fake. I brought my Jeep to this location to have class installed on the top (moon roof). To make a kind story short, when I saw the completed work I was nearly in tears. You can see the glue sticking out, gaps in the glass, broken studs, Very tacky job. When I contacted them about my dissatisfaction, I was told by John β€œwe did the best we could.” I will post photos of the finished work on yelp. It’s so bad to the point it’s embarrassing to drive. All of my neighbors came out laughing at the completed work, my kids laughed at the completed work. Just all bad Go elsewhere.

M
Review β„–100

Out of 10 places, besides the dealer, nowhere else had a sunroof replacement and same day work.great work. Very professional and swift. They promised and delivered. Recommend for glass change.

Information
100 Comments
4.6 Rating
  • Address:15001 Bothell Way NE, Seattle, WA 98155, United States
  • Site:http://usaautoglasswa.com/
  • Phone:+1 206-367-0107
Categories
  • Auto glass shop
  • Auto parts store
  • Window tinting service
Working hours
  • Monday:8:30AM–4PM
  • Tuesday:Closed
  • Wednesday:8:30AM–5:15PM
  • Thursday:8:30AM–5:15PM
  • Friday:8:30AM–5:15PM
  • Saturday:8:30AM–5:15PM
  • Sunday:8:30AM–5:15PM
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations