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AutoZone Auto Parts
1305 S Broad St, Scottsboro, AL 35768, United States
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AutoZone Auto Parts
Comments
Sa
Review №1

I had so much anxiety about going into this store. My husband recently passed and usually took care of all the vehicles. I went in nervous with no idea what I was doing. I met the nicest young lady who showed me exactly what I needed. I even told her I needed new wipers and she had them picked out in no time and even installed them in the parking lot for me! The staff here is amazing and friendly. I especially want to give a big thank you to Whitney - she was so helpful and made my day a little brighter! I will be coming here again!

Ji
Review №2

Went there a few days ago and one of the employees named Whitney was very nice and helpful!Very knowledgeable,we received great customer service and will definitely be back if we need anything else for our vehicles!

Tr
Review №3

AMAZING as always! I travel. I dont always have receipts for things I had to buy for my car. The young man working tested my battery, then said it was theirs. Looked me and my car up in the computer and swapped out my battery. Right there. Right then. With yes, maams and thank yous and a smile, he did this. My battery was still under warranty, so none of this cost me anything. Im in Florida most of the time, so Im pretty sure the battery was from a store there. He said it didnt matter a long as it was in their computer as purchased from an Auto Zone. Im a forever customer because of your customer service. Thank you!❤

kr
Review №4

This is the only auto parts store i like to go to. Everyone is always so friendly and helpful.

Am
Review №5

These guys are great and helpful always a good time....thank you

No
Review №6

The best place for all your auto needs

Le
Review №7

Friendly, knowledgable staff and a great product selection

Jo
Review №8

Good place to get parts for your car and the staff is very friendly

Is
Review №9

I went to auto to get a starter for my 2004 ford focus,and the latina young rep was so awesome! He really took his time testing my old starter and gave me great insight! I will get all my parts there from now on!

An
Review №10

Service with a smile! Kudos to Paul and Douglas for taking care of testing and changing out my battery yesterday. Fast and easy and greatly appreciated!

Sa
Review №11

Loved it. I like a place that doesnt talk down to me just because I am a woman

Da
Review №12

Friendly staff, fair prices and seems to be well stocked. Would definitely recommend.

do
Review №13

Always help full, friendly knowledgeable ....

Mi
Review №14

Great people helped my wife get her battary problem fixed

Bo
Review №15

Great customer service!! Thank you.

Ja
Review №16

Super nice and shown me right to my part

Jo
Review №17

Never has proper help, does not have much knowledge of cars or whats in the store. A waste of time. As many times before, walk out empty handed...

Gu
Review №18

Staff knows what they are doing and are very helpful, courteous...

De
Review №19

Very helpful, but had to wait awhile.

Jo
Review №20

Employee not wearing a mask and no social distancing on their part. I wore one and tried to keep a distance but their employee would not back away. Could not believe it! Was in there first thing this morning (Saturday, July 11th, 2020). A very detailed letter has been sent to regional and corporate. Will not make this mistake in entering this store again! So inconsiderate and dangerous. Total disregard for the public!

Ta
Review №21

I like Auto Zone. The staff is helpful in answering questions. At one time I needed a part they didnt have and they called another part store for me so I could get the product I needed. For this alone I would keep giving them my business.

Ch
Review №22

Great service from all employees I encountered!

Ma
Review №23

Whitney went above and beyond to help me! She needs a raise!

Ma
Review №24

There was 6 employees in the store,I was the only customer,no one acknowledged me stood there 15 minutes,was fixing to walk out when one employee. acknowledged me,never again

Jo
Review №25

I would used to give this store five stars but now its hard for me to even give it one star...I used to work at AutoZone in Scottsboro Alabama with a lot of great people, unfortunately I had to leave due to medical reasons and since then there has been a big change at that location, all the good employees that I worked with no longer work there, whoever is running that store now is doing a very poorly job, their customer service is terrible they would rather stand there and gossip with one another instead of helping the customer, I recently came in and was asking for some cam bearings and they had no earthly idea what I was talking about, they told me that there was no such thing... ( that blew my mind ) I was thinking about trying to get my job back at AutoZone until I seen firsthand on what was going on at the store,, the past six times I have stopped in there in the last two and a half months they have never been open on time, when I work there Craig Sears was the manager and in my opinion he ran that store great and he had some really good employees, so you may want to try to get him back in that store. I am not the type of person to leave reviews good ones or bad ones but this definitely needed to be brought to someones attention... And right by the front door theres normally a paper with manager general manager district manager all their phone numbers on it but I guess that was taken down,....

Do
Review №26

Went to warehouse to find my part in their delivery. Didnt have to do that. Could have said its out. It was. Only $10, but the action spoke millions. Thx

Ma
Review №27

Josh was very helpful! Very nice staff and very knowledgeable. I would definitely recommend them!

Be
Review №28

Could be cleaner and staff was a little rushed ... But knowledgeable and quick

da
Review №29

Very helpful staff

Jo
Review №30

They have basically anything that you would need for your car except things you would have to special order.if they dont have it then there are multiple other part stores around. I recommend 👍

mi
Review №31

One of our belts broke on our truck. My husband walked to AutoZone before day break to get the belt. The guys there were so very helpful and super nice and even drove my hubby back home so he didnt have to walk over 2 miles back in the dark! Thank you guys at AutoZone!!?

An
Review №32

Helpful friendly staff... usually have the parts in stock or can get them within 24 hours or less..

Ta
Review №33

I would not advise people to work here. I went from 15 hours a week down to 4 hours a week. On top of it they do not train you right. They throw you in and your suppose to learn everything on your own. But how do u learn when you only get 4 hours a week???

Ry
Review №34

I reviewed this store a few years ago and decided to revisit. This store has came a long way since my first post every employee is knowledgeable, understands customer service, and will go out of their way to help when they can. The atmosphere is energetic and i can see why they were voted Best of Jackson County.

Jo
Review №35

Love the Zone. Ya can go somewhere else. But you will pay more. Great place!

MJ
Review №36

Went here to get new wiper blades. They were very nice and helpful, they even put them on for me. Thank you.

To
Review №37

The service was great but this is the three battery that has gone bad and I have had to pay full price everytime. It is no funny but the batteries all when bad three or four months after the warranty expired. I had the gold battery the first two times but I brought the silver one this time. I think in the future I will search around. Maybe auto zone or Walmart. 165 dollars is a lot. The worker at advance was great but I think they own me my money back because the last thing you want is to break down on vacation and have to spend out 165dollars

Ph
Review №38

Went to them on rainy day and ask to check alternater. Guy had no problem helping me when OReilly s refused to saying it was to dangerous..He was great help and I appreciated it.. Wish I went to them in the beginning

Pa
Review №39

In and out quick . counter people actually knew car not just the parts they sell.

Jo
Review №40

The special order I placed came in when predicted, and contained the correct parts. They also helped me find a matching lug nut for my car.

Si
Review №41

Could have more knowledgeable parts enm

Ji
Review №42

Staff was friendly and attentive and they had the parts I needed. I will definitely shop there again.

ri
Review №43

Autozone isnt as good as the one in el reno ok. Id rather get my parts at Advanced auto parts

Br
Review №44

Very friendly and helpful with getting me a new battery.

Da
Review №45

Awesome team of very helpful employees!

Da
Review №46

Very good. The salesman gave me good advice on the product I was looking for and advice on using it.

De
Review №47

Ordered wrong part. Now car wont run. But do like dude that helped

Pl
Review №48

The best place for your car needs

Ro
Review №49

Went in ordered what I needed and out ...

An
Review №50

Good place to ship

Ra
Review №51

Good auto parts good customer service

Pa
Review №52

They have always been good to me

Da
Review №53

They ordered the part I needed. Very Professional. 👍

wa
Review №54

Had to wait about 25 min just to ck out.

Ke
Review №55

Great staff and very helpful going above and beyond what was actually required. So glad Gurley has a Auto Zone

Jo
Review №56

Good parts, good prices, always stand behind Thier stuff..

Sc
Review №57

The staff is friendly and very helpful

Sa
Review №58

Went out of way to locate parts fot work truck found 1 for me at competitors store just get me going. Unbelievable

Ed
Review №59

Great staff,knowledgeable about automotive items on hand

Mi
Review №60

Best place to get your parts or any thing else you may need they will do what ever it takes to get what you need

Br
Review №61

Most Auto Zones are very helpful. This was also.

Le
Review №62

Great place to buy car parts.

Da
Review №63

Good prices and fast service

Da
Review №64

Prices are fair and you get help not like the big box stores

Je
Review №65

The people are really nice and helpful

Da
Review №66

When I need any outo parts this is the place I go.

Wa
Review №67

Well stocked, courteous staff

Te
Review №68

Easy in and out.fast too

Ad
Review №69

Always great employees

Na
Review №70

They have alot of stuff but they dont they dont stick out much from their competition

Ch
Review №71

A lot of the ppl acted like they had to clue what was going on.....I feel sorry for the women that work there

Bo
Review №72

Always courteous and helpful.

Da
Review №73

Friendly staff. Has the parts i need

Br
Review №74

Always great service

Jo
Review №75

Not very helpful of what I need to find out

mi
Review №76

Great staff, helpful.

Br
Review №77

Employees are always so helpful!!!

Br
Review №78

Good customer service

Da
Review №79

Fast and easy to get to and from

St
Review №80

Great staff, very helpful

Ro
Review №81

Good place to go

Ke
Review №82

Great customer service

La
Review №83

Very helpful staff

Re
Review №84

They are so so helpful

Sh
Review №85

Great staff

Fo
Review №86

Friendly staff and no what they are doing

Ro
Review №87

Good people

Am
Review №88

They r slow

Li
Review №89

The costumer service was terrible.

Wi
Review №90

Busy place today

Tr
Review №91

Service was great

Br
Review №92

Female employee argued with me here about parts and refused to take wrong part back with receipt bought two hours prior after male employee told her to she was hateful and disrespectful will not be back.

Dh
Review №93

Great service

Je
Review №94

Oriellys

Bi
Review №95

C-

Da
Review №96

Awesome

ro
Review №97

No input from the parts man

re
Review №98

Always has what you need

Te
Review №99

Great service

Fr
Review №100

Service was horrible

Information
10 Photos
100 Comments
4.3 Rating
  • Address:1305 S Broad St, Scottsboro, AL 35768, United States
  • Site:https://autozone.com/locations/al/scottsboro/1305-s-broad-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2331&y_source=1_MjQ2OTI0MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 256-574-4254
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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