Avoid this location.They don’t “believe” (real quote from worker) people with medical exemptions. If a woman looks healthy you never know what health issues she has or what she has been through. Disgusting. It’s not the Cook county rules, you lost your humanity.At least thanks for serving me “first and last time”(quote).There are other great UPS locations out there in the area. This one was on the way of our errands, first time there and last time for sure.

Super convenient location, especially for returning items to Amazon. Have had a good experience with returns over all, so much easier than the usual methods.

The two young gentlemen that were there are very polite and helpful. Ive been to other ups stores and the older probably cheep,lazy owners that run those sites, wouldnt help me at all. I got the sense it was cause of my race. But thanks to the two guys at this store for their help.

Terrible service...Purchased insurance on a package that UPS lost around May 24--and the store is not helping me. UPS corporate says it has been settled and I need to work with the store. Store gives me a million excuses and says that the owner is working on it. I believe this to be a independent UPS store....I will never go here again. THIS IS THE WORST STORE..The post office is better or just use FEDEX

Worst customer service ever experienced. They guy there didnt want to help. Also, he charged me for an envelope even though its free showed online. The receipt says other taxable for the charge. That means they are charging randomly. Dont ever go to this store if possible.

The notary was rude, unprofessional, and had poor people skills. If you don’t like your job, get another one. We don’t go to get work done and expect to be treated so terribly.

Good customer service every time I went to this location.

What an incredible team!! They went above and beyond to help me resolve my issue even though they were super busy.

Worst Customer Service Experience. The staff was not professional and they did not even wanted to help with printing a label. I was there around 6.45pm and they already shut down the printers and said the network is down and they cannot help me with printing a label. I have been to other UPS stores and always they helped and printed the labels. I was looking at the Reviews and I think this store management is worst. Hope they take this business and customers seriously.

I’ve been going to that location for a while now and there’s always friendly service

Horrible customer service. Every time I go in there I regret it. Go find another job you miserable people. I live very close and go out of my way to avoid this location. Stay away .

This place is a joke! Cant use company account because they cant find it in the system, even though I use it ALL THE TIME. they just want you to pay out of your pocket. Go with your parcels somewhere else

If I could give zero stars I would, absolutely worst customer service ever!!!

I wish I could give them -10 stars .What’s wrong with the older man working there .Forget the service, the worst people to face .

I go out of my way to go to this store. The staff is fantastic and quick. I was a bit nervous my first time coming because it was days after we could go to stores. I was a bit panicked and overwhelmed figure out returns. The kind gentleman said it’s ok he is here to help. So since then I go here for all my returns and printing. Never have had an issue.

Very nice and helpful staff, dealt with them twice and never had any issues. Needed some information on the phone, call was answered promptly and got the information I was looking for. Thank you

Don’t deserve even one why this place even running if employers don’t want to work?

Great, sometimes busy, but always happy to give receipt for packages you drop off.

Worst customer service. Very rude response. He qas lazy enough to tell me that he cant print the receipt.

The manager is amazing, he helped me a lot, I had best experience ever !!!! Thank you for your great service

Made appointment on the phone for notary services and confirmed my email. Failed to carry out notary service telling us they don’t provide such a service. Their attitude and customer service was appalling and inept.

Had a mail box here for years, new owner is nice and understands UPS computer system. helper workers are well trained and friendly. always in and out in minutes.

The people working at this location are very friendly and provide a great customer service. I like the fact that it is a speedy process. I highly recommend this location!

Mike was super helpful and friendly. I had to ship a box to my daughter at college and Mike helped me save money and explained the tracking process. We spent a few extra minutes talking about kids in college, but I mostly appreciate the cost savings and the ease of mailing my package. Keep up the good work Mike!! This is what customer service should look like. I would definitely go back to this location.

Don’t send anything through them,because they can’t guarantee anything.And guess what we / customers pay a lot to have things delivered on specific days.Worst store ever.

Horrible customer service shady business practice at this location! Very unprofessional

I dont know what Id do without this store. Never had a bad experience. Sometimes Im shipping daily or take a break for a while only to return to the same helpful people. It can get busy at times, so if you are in a hurry be understanding, its a small store. I hear people complain about prices... Just go to UPS tracking site and open up a shipping account... it costs you nothing and you get a deep discount on shipping. What a Great service/business.

Worst customer service

Great customer service. Friendly knowledgeable associates. Highly recommended.

Snide owner who charged $4.50 for a 16x10x8 Box, $3.20 for less than 1/4 of the box to be filled with packing peanuts, and an additional $1.50 charge for tape. Do not use unless you have your own items packaged up.. but even then, the service is incredibly subpar.

Worst customer service.

I have dropped off boxes there on numerous occasions and either they are not giving the paperwork to the ups driver or the driver is not handing in the paperwork when he gets back to the ups facility. we do 3rd party billing on some shipments and when i get a bill for it from ups, i have to call their office and give the 3rd party account number again. the reason i have to call in to the office is because the paperwork is not being handed in.

Ok this is ridiculous this is the second package that they lost. Already cost me $1,000 in losses. Better believe Im going to small claims now.... dont trust ur packages to them.

They sent a return to the wrong company. They took absolutely no responsibility for it and did not offer any help at all. Very rude and inept.

The good customer service the girl that works there shes super nice!!

Called about getting some information and the person who answered the phone was a complete dick. He did not give me exact directions to the store when I called to get them he was extremely rude on the phone. I will not use this store for any of their services and I will not recommend it. Work on your customer service jerk.

Prices are very high . The other ups store a few blocks away is a lot less for same services. The staff is friendly.

Older man working there had no idea what he was doing regarding printing. Was very rude to the people waiting in line/on the phone.

Terribly over priced and clear that the employees (and owners) dont give a single care. Go to FedEx and save yourself time, headache and money.

These are ridiculous people. They closed early in working hour, and lied that they used eastern time.

Showed up say 7 and the times on the door said they were open till 730. The manager looked at me and shooed me away. Never have I dealt with such a terrible service. Hopefully they shut this location down

They charge 4 dollars processing fee if you want to print out a file from their computer which I think is expensive. Not going there again.

With new owner- extremely slow

No notary

UPS is awful go to Fedex

Have shipped with them many times

Very bad service, the guy who attended me today has a very bad attitudevery bad service, the boy attended me today has a very bad attitude