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Checkpoint Auto And Tire Service
435 W Wise Rd, Schaumburg, IL 60193, United States
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Checkpoint Auto And Tire Service
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Br
Review №1

I needed an oil change and wheel alignment. I checked around several shops in the Schaumburg area only to be told by all of them they were too busy to take me before next week. Last one I came across was MJS. The gentleman on the phone was very polite and fit me in 3 hours prior to closing on the same day! I dropped my car off and was called 2 hours later that the car was done! Upon reaching the office, the woman at the counter was polite and very informative when breaking down the alignment data. I will absolutely use them again! Great experience and pricing was very competitive.

Ed
Review №2

Mike was very helpful and professional. Totally enjoyed his prompt service. I’ll definitely be back again

He
Review №3

I’m not from the area, but needed my wheels balanced because I was at an appointment nearby. I called around and Checkpoint had the best price. The work was great and fast. Not only was the service great, but I left with knowledge I know I probably wouldn’t get anywhere else. The gentleman at the counter, took the time to educate me on the winter tires that were on the wheels I bought used. He also educated me on hub adapters that my wheels needed, and I had no idea they did. He told me how to go about getting some. In my opinion, they went above and beyond just performing the service I needed. They made sure to let me know how to care for my winter tires, and how to get the best ride out of my wheels. Highly recommended!

Di
Review №4

It was a Saturday and 2 hrs before closing. They accommodated me and repair my flat tire an hour and 15 minutes later I was back on the road. Glad I went there. So far so good Tire is performing well.

Sa
Review №5

They know what they are doing and finished the job in a timely manner. Good communication and value.

Te
Review №6

Visited to get a tire swapped to a new rim. The person working the front desk and the mechanic who did the work were very friendly and professional. The work was completed promptly, professionally and for a reasonable price. Great first impression of this shop. Ill definitely return in the future.

Da
Review №7

Outstanding service and results... very professional at a very reasonable cost... very happy

Mi
Review №8

I have taken multiple vehicles to them and evry time 5 star service.John and Mike thank you for being one of a kind shop.

Da
Review №9

Maybe I’m a little buyout but my family and I have been going to checkpoint tire since ‘03. We’ve been loyal to them since and have benefited greatly from doing so. I even got my employer to start servicing their cars at checkpoint too! No job is ever to big for these guys. Thanks John and the rest of the checkpoint crew!

je
Review №10

The guys at Checkpoint auto are courteous, friendly, professional, and really take the time to explain any problems they are found and give you your options. My whole family uses checkpoint Auto for all their Auto Service needs.I was actually very surprised to find the wide range of repairs, maintenance,restoration,and upgrades that checkpoint Auto provides.Ive been doing business with these people for quite some time and I cant imagine a reason I would take my car anywhere else.

Fl
Review №11

I am a loyal customer because they are loyal sevice provider, not over charging, and professionally fix everything, polite crew, neat place. Even they have moved way more farther, I drove there for servicing my car. Highly recommended.

Re
Review №12

Called on a Tuesday because my air conditioning was not working properly and it was 92 degrees outside. Mike was courteous throughout the call and was able to get me in first thing the next morning. Upon arrival I was met with a friendly smile in a well kept and clean facility. They took my car back and in less than 30 minutes I was on my way. No pain no problems. Very fair pricing and quick efficient service. Thank you guys so much.

Je
Review №13

Fair, honest, friendly service! Listened patiently to our questions and also gave good recommendations for future service.

Ca
Review №14

Excellent service, great prices, and flexible times! I have never been happier with auto service. The owner gave honest opinion about what my car needed so that I wouldnt have to spend unnecessary money. I will be returning for further car needs.

Ol
Review №15

I had a great experience with this company at first! Few weeks ago they did a tire balancing on my car. The work was excellent!!! I thank them for that! Today I stopped by for the oil change. After the replacement I picked up my car and went home. While driving I noticed a bad smell of oil in the cabin, at home I looked under the hood and saw that the entire engine, pump abs, the headlights, belts and other things were covered in oil, also I checked the oil level in the engine, it was more that it is supposed to be! I went back to the shop and showed it to the manager but he wasn’t serious about the mess his employee did saying that there had been a tiny oil leak. Here is an interesting fact, that morning before the service I checked the level of all liquids and everything was clean, no oil stains on any of the parts.I don’t want say anything bad about the company because there are different employees who do their job perfectly but sadly for me the one who doesn’t know how to do his job well happened to service my car and made a huge mess! This is extremely disappointing!

Ba
Review №16

I had a BMW 550XI. The dealer is expensive. I was recommended by a friend. Not only did he diagnose the issues but reasonably priced. I am hooked for life.They have exceptional service. John is an honest and straight talk man. No gimmicks or games. I am satisfied and I will stand for the credibility and quality work they do.I urged you to take your car, truck and SUVS. He does both foreign and domestic.Please feel free to reach out with any questions.

Jo
Review №17

They are my trusted neighborhood garage. I use them for all my vehicles and they always do right by me. Great knowledge and great customer service. A+

An
Review №18

This is the second time Ive used their services the first time money was tight for me and they worked with my finances allowing me to split the bill. This time my car wouldnt start so I had it towed to them and they got back to me the next day and luckily it was only a loose terminal all they charged me for was the diagnostic they ran on the starter and alternator. They were honest and I would recommend them to everyone I know.

Sc
Review №19

Great service all around! The owner is fantastic and extremely knowledgeable. Give this place a try if you have never had your vehicle serviced here. You will not be disappointed!

Ma
Review №20

They provide an excellent service, fixed the brake line on my car really fast and for a fair price! Will use them in the future for sure. Recommend!! Thank you Mike!

Es
Review №21

Very rudely talking to me on the phone. unappreciated Tone and will not be going to this location. The customer service on the phone is the most important part and really does decide if I want to come in to this store or not I did not.

Br
Review №22

Excellent service. All tho I didnt purchase my tire there, the salesman sent me to where I could get it done same day!

ch
Review №23

Great owners and service techs. The only place I go for my auto service. And they are 70 miles away.

La
Review №24

Every time I come to the shop they are very friendly and efficient. They really help people and don’t waste your time. They are very knowledgeable also. I would recommend them to anyone who is tired of the big chain Shops. They give that personal touch that makes it all worthwhile.

Ca
Review №25

I have a 2007 dodge vehicle that wouldn’t pass the emissions inspection. I went to another place and I felt they were trying to take advantage of me. So I came to Checkpoint and I was verrrrrrry impressed with there customer service and honest approach. The completion time was good the communication was unbelievable and the overall service from Hi how can I help to payment was just unbelievable this is a team of great service and people. I passed my emissions with flying colors

Ya
Review №26

Great people doing great work. Couldnt recommend more.

Ke
Review №27

After a less than stellar experience at the dealership, I spent some time researching possible shops to take my car to. I happened upon Checkpoint and let me tell you, I was not disappointed. I spoke with John via the phone and he assured me they could resolve my issues. Mike took care of me and gave me some pointers regarding my lug nuts to limit/minimize issues moving forward. I found everyone to be personable, honest, and friendly. I look forward to bringing my car in for future service

Br
Review №28

Great friendly service and reasonably priced..

Th
Review №29

Ive been coming to these guys for 3yrs now and i cant think of one negative thing to say. They are honest and affordable. I recommend everyone to go here.

Br
Review №30

Friendly, knowledgeable staff and the most fair prices of anyone in the area. Always patient answering questions and very thorough with explanations and options. Highly recommended!

Wi
Review №31

Great guys! They were clearly the best price & most informative of all those we called. We got a same-day appointment and the service was fantastic!

Ch
Review №32

I’ve been here two times in the last year and I will continue to come in the future. Both times I had excellent service and was in and out within a half hour. I came here this week because I had a large screw in my tire. I called them and they told me I can come right in. I had my three small children here and they were very friendly about it. I highly recommend Checkpoint Auto!

Bi
Review №33

Wow a shop that has integrity and real skilled master mechanic with affordable price . I brought my Lexus ls 430 for an oil leak repair. The Lexus dealer wanted $3700. Pep boys wanted $2500 . John got it done with a 2 yr 24k mile warranty for $600. Yes its a legit shop. Mike and John xplained to me that valve covers first then drive for a week n come back to see what else is leaking. I did and the lower pan was leaking. They fixed it. The other shops wanted to charge me to replace the upper oil pan gasket not necessary. I saved $1900 vs pep boys. Im a customer for life.

Su
Review №34

I have always had amazing time here! Pricing has always been competitive, but more importantly the quality of their work is second to none. The way to go!

Ne
Review №35

Great service. I highly recommend them

Je
Review №36

Went in for an oil change and to have my brake pads checked and they ended up replacing my front brake pads. Fast forward 2months and I am getting my brake rotors replaced because when they put in new brake pads they didn’t rotate the rotors when they replaced the pads which caused the rotors to wear down. Don’t spend your money at this place because they don’t do the full job like they should.

Ro
Review №37

Great service. Drop off overnight and prompt response. Loaner usually available if needed. Thanks guy for all your help.

Ma
Review №38

Checkpoint Auto in Schaumburg was great to deal with, the shop does quality work at a very fair price. and the staff is very friendly. Shop is very clean and tidy, and Im very meticulous myself. John & staff will be getting my business from now on. Thanks

Mi
Review №39

Prices a bit high on components master cylinder and hydro booster for 2012 chevy express 2500 but overall prompt courtesy service and repair.

Me
Review №40

My van was serviced here after noticing that my tire seemed flat. I arrived with no appointment and with two toddlers tagging along. Employees were very courteous and helpful. From my experience, they seemed honest and didnt try to push me to add services. My tires was repaired within an hour of arriving. Glad I found this gem!

Ve
Review №41

Great service. Very knowledgeable and great guys.

Al
Review №42

Phenomenal service all aroundHighly recommended

om
Review №43

I was there to get a tire repaired, and the person at the front desk was very professional. The work they do here is done with good quality and at a great value.

Vi
Review №44

Never again charge me for a part I did not need tax the tf out me plus my car is not running still over heating smh

Jo
Review №45

They were so professional, prompt, and friendly. I understood all they were doing without being overwhelmed. Great place!

Ol
Review №46

Very good service, people are very nice. Very fast service, quickly fixed everything. :) They did a high quality job.I high recommend. :)

Ja
Review №47

These guys are great! Very knowledgeable and friendly staff. Quality work with fair prices!!!

Ha
Review №48

I had a very pleasant experience with John and Maureen. Got my power steering fixed here last week for a fraction of the price quoted by Firestone. My car was ready in 2 hours and I even got a sliding coupon. Thank you.

Je
Review №49

I hadn’t needed a mechanic for a while and came across Checkpoint when my Corolla started shaking and the exhaust started dropping out the bottom. So glad I came here. They got me in and diagnosed the issue that day with what I felt was a very fair estimate. They even asked if I needed a ride home since it would take them til the next day to fix everything. I asked about a band-aid option since the car is 12 years old, and I fet like the options presented were fair and honest. Most places would just be annoyed to answer such questions, I’ve found. Anyway, they did the work super quick and for a great price. I’ll be coming back for any future issues I’m not comfortable tackling on my own.Keep up the great customer service, Checkpoint!

Sh
Review №50

I was treated with respect and explained in detail what was going on with my car. I would definitely recommend this place to others for their car needs.

Gi
Review №51

John was extremely patient with all my questions. Ive had slow leaking tires for years and finally got honest help from Checkpoint. Highly recommend. Will return in the future.

To
Review №52

I BROUGHT MY EXPEDITION WITH A KNOWN COMMON PROBLEM THAT OCCURS ON THE TRUCKS ALL THE TIME. I CALLED THEM UP AND ASKED FOR PRICING WHICH THEY WERE ABLE TO GIVE ME SO I WENT IN AND HAD THE WORK DONE AND WAS QUOTED ONE PRICE HOWEVER WHEN THE JOB WAS DONE THE PRICE WAS EVEN CHEAPER.THEY SAID I DIDNT NEED ONE OF THE PARTS .TOP NOTCH PEOPLE. THERE MECHANIC(MIKE) AS WELL AS THE OWNER (JOHN) KNEW EXACTLY WHAT TO DO IN MY SITUATION. I CANNOT SEE MYSELF GOING ANYWHERE ELSE BUT HERE. VERY ! VERY! HONEST CUSTOMER BASE SHOP.I WILL BE SENDING FRIENDS AND FAMILY THERE AS NEEDED.

Th
Review №53

They are always quick and thorough. Not over priced. Friendly and knowledable. I recommend them to anyone who asks.

Ka
Review №54

I originally brought my car here because I need to get my oil exchange. I like the fact that this place is open early in the morning because thats the only time I can get it done. Unfortunately, I forgot to ask the name of the person who helped me, but he was nice and very helpful. I asked if he can check the squeaky noise of my car, which was a problem for quite a while and none of the shops I’ve been to resolve the problem. But this place gave me a straight answer and finally resolved it. I actually waited for a week before I made this feedback so I can experience myself if the noise was actually resolved. He even lend me a car for free so I can rest at home while they’re changing my oil, wipers and the rotors. 👍👍👍 I’m satisfied at their service and highly recommend this place.

u
Review №55

Great service, good prices, nice shop. John and Mike know their stuff when it comes to cars. thanks again.

Ju
Review №56

Making an appointment was easy and quick. The work is done way earlier than they estimated. Customer service in general great.Honest and kind.

Da
Review №57

My husband was referred to them by Kumar at CRS Auto. I am glad to have found a good knowledge repair shop where we can get our car repaired and serviced. They are good and reasonable. John is very helpful and knowledgeable. I would recommend them.

Ni
Review №58

Wonderful shop. Great work, timely, and polite.

Ch
Review №59

Great people. Timely service. They are my new auto service place.

Ja
Review №60

Friendly staff with good quick service at low cost. They don’t try to cheat like some other auto service shop.

Bi
Review №61

Went in for a pre-purchase inspection of a used car. They were very thorough and brought us into the shop to show us what they found.

Ma
Review №62

First let me start saying that if you need work on your car this is the place to go John and his crew are the best if you want it done the right way the first time take it there straight up honest people no BS I will definitely take my future cars there

Ca
Review №63

Didnt fix a hose that the dealer said needed replacing, saved me a lot of money

La
Review №64

Very honest, reasonable prices and very friendly! I am extremely pleased.

Me
Review №65

Everyone was so nice and they did a great job.

Ma
Review №66

Quick tire fix, good price, and friendly staff

Gl
Review №67

I tried to fix the fix the leaking steering Pump, after taking to Check point, it still leaks.

Da
Review №68

Friendly helpful staff. Quality work

La
Review №69

So far so good.

Fr
Review №70

Like the place. Good selection and prices.

La
Review №71

Trustworthy Auto Shop! Highly Recommended!

Be
Review №72

You guys did an awesome job

Fe
Review №73

Very knowledgeable and friendly

Is
Review №74

Good service and quick oil change

UP
Review №75

Good service honest people

Gl
Review №76

Quality Service By Checkpoint!!!

Ta
Review №77

I had a anti freeze coolant leak and they fixed when others werent able to that too for a cheap cost.

Lu
Review №78

Great, and honest service !

Aa
Review №79

Good work

Ab
Review №80

Very friendly, and competent

Information
26 Photos
80 Comments
4.7 Rating
  • Address:435 W Wise Rd, Schaumburg, IL 60193, United States
  • Site:https://checkpointautoservice.com/
  • Phone:+1 847-891-8700
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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