We were staring down an 8 hour ride with 2 young kids and a dog in the car when our A/C stopped working. We first wanted to support a local non-chain auto shop down the road and were greeted there with apathy and and no help whatsoever. So, we shrugged, disappointed and hot as heck, and headed down the street to Napa Auto Parts. Jeff helped us on this hot afternoon and let us wait inside in the store with (working) A/C to cool off…we were truly a sweaty and grumpy group! He was so patient and kind and helpful-in getting it working again. He spent time showing my husband what to do, looked up things online about our year/make/model car that would be helpful. We left relieved and happy customers!

First class service!! They had the right spark plugs for a car I was tuning up. Fast and efficient!

It was a fun time there with staff.

A fun place to visit.

I had a headlight out and needed help. I went to NAPA on 12/5 around noon. Jay and Bill were amazing. They went above and beyond providing fantastic customer service. They were just kind and helpful human beings. NAPA has my business for life.

Very helpful staff. New exactly what I needed.

I am always taken care of at Napa. The sales person helped me find good wiper blades and told me about their AAA discount. Then he put blades on my car for me. Really cant go wrong here.

Not a single person in there knows what they are doing. Ordered a belt from westbrook to be brought to Scarborough. Went to pick it up, they forgot to order it. Had to go get it from westbrook. Surprise, wrong one. Called to order a larger one, said they didnt have one any where. Called westbrook myself, they have 6 in stock. Seriously, do not shop at Scarborough, go or call westbrook instead.

Had an unanticipated battery issue and used the Napa store in Scarborough (Maine) rather than chance trying to get home. Jeff was truly exceptional, on the phone and then with the purchase, going above and beyond with customer service. Kudos and many thanks Jeff!

Bill found the batteries for the key fobs for both my cars and helped with the installation. (I have arthritis in my hands.) fair pricing and good help. A good experience.

Everything for your car. Very knowledgeable staff. Five stars if the 5 quart oil cost less than 5 individual quarts.

I stopped at Napa to get the headlight and parking light bulbs for my car. Store stuff was extremely helpful in finding the right parts for my vehicle. Chris even stepped outside to show and explain in details how to do the replacement. Very professional people and I highly recommend them!

Thanks, its been a pleasure to pick up a couple pieces from this shop.(And, thats taking into account how much any of us want to need replacement parts)Ive begun a new position close to this location and needed to stop in.Ive been treated politely and promptly, and the prices are in the reasonable DIY range.

Great

Great people here won by business from competitor. Jack is great, quick to find parts even on a busy Sunday.

Polite a d very helpful people working the register. Very informative.

Good place for parts

Went in to find a filter for a tractor. Guy says he cant look up part numbers and I would have to find it on my own then he may be able to help. Called the Napa in Westbrook and the guy there found it in less than a minute and said they are available in Buxton.

Evertt handled my issue very well being stuck in hiram with my wife broke down in scarborough. paid for it all over the phone and they loaded her spare ride with the parts so whe did not have to touch a thing great service

Great place for parts for vehicles.

Good people work there

Great guys here, managers know there stuff

The one time I go to napa in Scarborough and there closed even tho the times on the door say open... Pissed

Good parts selection and helpful staff.

Didnt have the part i was looking for but sent me in the right direction.

Manager provided outstanding service

Great customer service,

Great prices and selection.

Small has has everything.

Awesome place to Shop

Helpful staff

Everyone was extremely nice

Got what I needed in and out

Helpful folks