Very rude manager! When you go there and spend good money and he snatches stuff out your hand. Won’t be going back here there are other locations love the Halloween stuff but maybe it’s because we were white or he just needs an attitude adjustment.
Always fun to look around, and theres some .ore room to do so now with all of their Halloween stuff located at a kiosk out front.
Staff was so nice. My girls love this store. Very clean. And they kept the number of people in the store yo under 10 at a time. Thank you for that.
Ive always loved the store and the young ladies working there were great the only reason Im taking a star is the waiting in line to get in. Covid-19 precautions are a little to much in all of savannah.
Great place for anime fans! And game fans too! I always blast my money here
Ive been a fan of Hot topic since I was a child theres no way that this is changed over the course of years and the Hot topic has stayed cool this one is in that vein
Even with the pandemic going on there wasnt a wait in line. They clerk was very helpful in finding my fiancé a nose ring in the style and size she needed. They had a lot of neat little things cool merch, tons of printed tees!
Favorite place to go at the mall along with Spencers, Will say there isnt too too much but its still nice seeing all of the items that are there including things that are 50% or buy one get one free, Its always nice getting band merch from there
Small store, but good merch.
I had a really weird experience there today, ultimately it was “handled” but after thinking and talking about it, it’s probably worth to recount.Around noon I walk into the store with nothing really in mind and wander around looking. I’m looking at the Funko’s when an employee (Amy) starts talking to me about this chase ATLA pop they have (I love the series) and I decide to buy it (hence she did her job to sell me an item). After this I decide to keep looking around for more things to buy.Apparently this guy in line was here only for this one pop, that he had no way of knowing they had, as you can’t look at inventory online. The manager (Liz) approaches me and asks me to give the pop to this guy as he was in line to check out and I was still looking.I am NOT good with confrontation and freaked out and just handed her the pop. I was put in a weird spot that made me feel guilty for wanting an item. The manager then hands Amy 2 coupons to give me to make up for this.When I get home I decide to call the store to tell Amy thank you and let her know it wasn’t her fault because it seemed (from my perspective) like Liz was mad at Amy for giving me this pop. Liz answers the phone and when I ask for Amy she is busy with a customer, so Liz tells me to just tell her what I wanted to say to Amy and she will relay the information. I explain how I felt and wanted to emphasize that Amy was wonderful and we talk about the interaction.Ultimately, I don’t feel like anything really came from this talk besides me still feeling weird, Liz being defensive, and me just not really wanting to go back to this store.
On Saturday, I came into the store and the floors were sticky and dirty like theyve never been mopped. Not only that, but as I was walking by the register I overheard the store manager yelling the employee that the sales associates should not be talking to each other at all. However, I heard them talking about how to process a return correctly. The manager was not 6 ft from the associates and was extremely rude to them. All store assoiates under her seemed miserable like they had been abused, ESPECIALLY when she was near them. You could just tell that they were hiding tears in their smiles and that broke my heart!! Nobody deserves to be berated in front of customers especially when they were doing their job.They will no longer get my business unless they mop their floors and do something about that rude & unprofessional manager!
This store is strict about their mask policy and is always so clean. The staff is also really sweet and helpful
HotTopic has always been my favorite place to shop for ear rings.
Not a big variety for plus size people but friendly staff
Been coming to this hot topic for years and they still got everything old school included. And of course they have some awesome deals.
Went to the mall for a birthday party and we were doing a scavenger hunt. Went into Hot Topic (holding the scavenger hunt paper) and was told to leave. I was interested in purchasing something, but I was promptly asked to leave the store because I was partaking in a scavenger hunt. I really like the store and what they have to offer but sometimes the staff is a bit rude.
It was ok but I kept getting harassed by the cashiers
Not as good as it had been but neither are any other retail stores
Very sloppy work.. I asked for gel nails, they gave me acrylic. I had to go back the next day to have them removed. I told the guy and lady to soak them off instead the drilled the off. While I was there the nail tech nicked the ladies finger causing her to bleed.The owner left so they did not have to give me a refund. Either teach your people English or stay present to translate.
They have amazing sales
Had a great selection of cool pop culture stuff. Of course. Its hot topic. But the staff was incredible. So friendly.
Love this store.
Anime needs this
A bit over priced, but it has a nice selection of K-pop things and the atmosphere is very emo... in a good way though. I got pins and a Jackson from Got7 face mask and it was very good.The workers were nice enough they werent overly friendly but they were not rude either.
Rude customer service. If you dont like your job, quit!
Great trendy items...lady was super sweet and helpful and told us about cool plus size items online...plus received coupon made it sweeter TY
Come here for school shopping. They unique and different things that you wouldnt find anywhere else.
Awesome clothes and accessories you cant find anywhere they also have the best sales associates hey truly enjoy their job and love to help find exactly what you need
My daughters favorite store that I fall in love with because all the cute stuff you can find.
Friendly staff. Great food. The salmon salad wa as excellent
Not bad but the employees dont even know what they carry. I was told they didnt even make the shirt I was looking for...I found the shirt there. Prices could be better also!
Great place to shop for my three daughters. Customer service is always top notch and the store usually has great deals on their tshirts.
Kayla was great with helping me with some exchanges, and even seeing if they could order an item, that they didnt have in stock yet
Fun and cool stuff
Always fun stuff here for me and the kids alike!!#bandshirts
Great deals and very nice service, not too pushy like other stores and they have a variery of styles
Staff was amazing. I met a new girl asm and a awesome girl with pink hair. They was so nice and informative! The asm was super nice and made sure I didnt leave unsatisfied, I knew all the prices and found the best deals. The pink hair girl made sure, the piercing and rock tees I needed were avaliable. Old manager was so horrible. Now I want to shop every chance I get!
Normally awesome employees and good selection.
My friends really like it and so do I
Had some of my absolute favorite bands merch, I love it!
LOVE THE STAFF AND LOVE THE CLOTHES
Better stocked than the Tanger Outlet location. If you are looking for someone particular, Id try here first.
The staff in this HotTopic are amazing. Very friendly and helpful.
Great store great friendly employees great prices and clean store well stock except for not having enough kpop items
High prices. But a few good deals!
I just luv this place and everything they have
Staff is always friendly and sale prices are pretty good.
The service was great and found just the right present for my daughter-in-law.
So far so good everyone seems to be really nice
Our granddaughter found what she wanted for her sweet 16 birthday.
My husband and I always shop here. The staff is always helpful and friendly.
Pretty disorganized and cluttered... Staff was nice, but the store was a mess.
Great as always they have great service!
I was able to find a perfect gift for my daughter.
Itll never be the same now that warped tour is gone
Great selection of t shirts and comic Collectables
They are awesome I love their BVB stuff and black butler stuff ☺
I love this place, perfect for all, emos, Goths, and regular people
Lots of good stuff, nice staff. Just a little cramped
Really cool clothes and great music.
The employees are absolutely amazing and help you with anything you need
Friendly staff great selection of reasonablely priced merchandise
My daughter loves this place, has lots of interesting stuff
Staff is very friendly and helpful!
Great place to shop and look for all the neat stuff
Prices are high but worth it if you wait for discount days.
Great selection of items, always on top of trends
Love their clothing coming back for the snitch clothing
Had what we was looking for and didnt have to wait for help. cashier was very friendly
Crowded store
Not the best variety anymore. Everything is just cartoon designs on t-shirts but if thats what you want itll do it for ya
Staff were unfriendly and rude. Lady behind the counter literally acted irritated that I would dare ask her a question about an item and proceeded to ignore me.
Verrry crowded but the staff is helpful
Lots of cool Harry Potter stuff
No longer has a friendly staff. The manager is rude and pushy.
Employees hoard all the good Pops for themselves to sell on ebay.Never any chases or hot ones here, except the dented ones
Just a regular hot topic
MORE BVB MERCH I NEED IT
Cool merch.
Great Sale Finds!!
BTS Merchandise, Luv It
Lots of tees. Not much else.
Love their products
Very interesting store to visit
Always have what I need
To crowded cant move around in store but granddaughter loves it
Good stuff I love it
Very crowded and never seem to have sizes in stock.
Great customer service
Too much clutter in the store hard to walk .
Very small not a lot of options
Hot Topic is just what you expect it is...
Tshirt heaven
Far too cluttered but friendly people
The employees are very friendly.
Cool stuff
Cool shop
Staff is amazing
Best. Fan. Store. EVERRRR!!!!!