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Fix Auto Santee
10806 Prospect Ave Suite 5, Santee, CA 92071, United States
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Fix Auto Santee
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Ni
Review №1

Hands down the best body shop in San Diego! I’m so appreciative of their top notch service! My car was in an accident and needed some serious repairs & paint. Manny & his team were so friendly and beyond customer service oriented. They ensured my car was in good hands and came out above and beyond with the completed repairs! I’d definitely recommend them 10/10!!! Thanks guys!

Ve
Review №2

From the initial phone call to the pick-up of my vehicle, Fix Auto Santee had great customer service. The place is friendly and welcoming. They responded quickly and answered all my questions. During the time they were working on my vehicle, I was called and given updates on their progress. The work they did was flawless and my car looked brand new. I recommend them 100%.

Li
Review №3

Fix did an insurance repair on my car. They were one of the most professional companies I have ever used. Kept me informed, got it done quickly and helped me call and return my rental car. If I ever need repairs in the future, I will definitely use Fix Auto again. Shout out to ED and Manny!!

An
Review №4

Fix Auto gets a 100% satisfaction in my book. When I first walked in the door, I was welcomed by Ed who immediately stepped out to look at my truck and start a quote. After getting the quote, he advised me to work through the at fault partys insurance, instead of doing cash as the at fault party wanted. Ed explained in perfect detail why, with hidden damage and rental fees, it would be cheaper in the long run for the party at fault. We ended up using insurance, and once I dropped off the truck, Manny quickly drafted the repair agreement and Ed drove me to Enterprise for my rental. I got an update the next day that it would take 7 days, and to my surprise it was ready 2 days later! Their repair service is incredible, their paint blending and professional job made it so that no one could even discern that the fender and flare were not original. Their customer service is top notch too, very down to earth team that doesnt try to overbid and under deliver. Their original cash bid was almost exact to the dollar to the actual cost of the repair that was sent over to the insurance company.These will be the guys I send anyone to when they ask me for advice for the best auto body/collision repair shop in San Diego.Thanks for being so kind, accurate, and quick!

Ca
Review №5

I love the customer service here! Manny & Ed are very awesome! They told me what would be done how long it would be and thankfully it was done a day earlier 🙂! Thank you both! 💜 Casey

Ka
Review №6

Management and staff were very attentive and kept me posted daily throughout the repair. The work itself was superb and I am completely satisfied I will not hesitate to recommend recommend this fixed location to anyone in need of their services.

St
Review №7

After being in a pretty bad accident, I was referred to this location by my friend/insurance agent. Nothings worse than being in a stressful situation and then having to deal with people who are rude or not helpful. That was NOT the case here. Ed, was so kind and helpful. I felt like he genuinely cared about my safety and did everything he could to make things as easy as possible. God forbid, I get in another accident.. but I know where I’ll be going for any other work or repairs. I would definitely recommend them to family and friends.

An
Review №8

Fix Auto Santee ONCE AGAIN did an AMAZING job!Unfortunately i had to get work done on my car again. But from my past experience with Fix Auto Santee i knew i didn’t have to worry about a job well done. Manny thank you for working with me a timely manner and making sure my car was well taken care of once again. A special THANK YOU!, to the owners Jorge and Alex who really worked with me. Very grateful to know such a great team of professionals!!

To
Review №9

It was a pleasure doing business here! My car was sideswiped and needed body repairs and paint. From start to finish Alex made the repair process so easy for me. I got my car back and it looks good as new again! I highly recommend Fix Auto

Ch
Review №10

Alex D. And his team went above and beyond to take care of our car! Personal attention from initiating the quote, all the way through pickup when completed was much appreciated & their work was top-notch!Thank you!

An
Review №11

Outstanding customer service! They were very knowledgeable, friendly and finished the job well and in the promised time! Highly recommend them for any Tesla repair.

Ru
Review №12

You hope you never need a body shop but after an accident I did..I checked out several in the area and liked the reviews that I read about FixAutor. Manny is absolutely fantastic to work with. He kept me up to date during the entire repair process. The work was completed and I had my truck back when he said I would. The work was absolutely fantastic. The truck looks brand new. I would definitely recommend FixAuto. They are very professional and their work is great.

Ma
Review №13

Manny and the staff at Fix Auto went above and beyond to keep us informed and repair our car. We are beyond happy with how our car turned out and extremely appreciative of the wonderful customer service!!!!

De
Review №14

I’m really impressed with this place!! They did a great job and were fast getting it done. I’d definitely use them again!!

Je
Review №15

Manny and Alex were great. Fixed the dent in my sons car. Communication was great too. Highly recommended.

Pa
Review №16

They do great work. Thank you Manny. The parking lot, for their building, is small but they cannot do anything about it.

Mo
Review №17

They did a great job repairing the damage. They were very friendly and kept me informed every step of the way. I would highly recommend them.

sa
Review №18

I own a 9 year old Toyota Tundra, its paid off and has low miles so no way was I going to sell/trade for a newer one. It had some clear coat fade on the roof and had it refinished. Now it looks as good as when I first purchased it. Quality work for less than $1300. This actually the second time Ive used Fix Auto in Santee and would recommend this shop to everyone.

Su
Review №19

I cant say enough about how good Fix Auto Santee is!! Alex & Manny were outstanding in getting my Lexus repaired. My car looks so good again!! I would definitely recommend them!!Susan

An
Review №20

I just want to say that the team at Fix Auto Santee did an AMAZING! job with my vehicle. They definitely went above and beyond with the bodywork that was done to my car. This was my first time taking my car in for bodywork and i was a bit nervous but after seeing the results, i was speechless. I am so happy that i decided to take my car to Fix Auto Santee. Manny was GREAT!. Very professional and knowledgeable. Thank you Manny and to the WONDERFUL team at Fix Auto Santee for your hard work and dedication to making sure my car was well taken care of. I will definitely be referring family and friends to this location.

He
Review №21

Alex & Manny at Fix Auto in Santee were TOP NOTCH! I was updated throughout the process day in and day out—Manny was so friendly on the phone, making our conversations quick and pleasant. Alex worked with my schedule like a true gentleman and made everything so easy and simple. Usually having to get work done to your car is a total chore, but this experience was far above and beyond what I’ve ever experienced in the past! I highly recommend this shop! Customer service is what we look for, and they got it!

Gi
Review №22

Fix Auto Santee was wonderful. I was rear ended and needed my bumper repaired. Fix Auto was polite and professional. Most important to me was they were true to there time promises. I got my car back in no time all polished and shined. And the body work looked great. They also knew alot about the insurance process. Thanks fix auto!

Je
Review №23

I was blown away with the results of the repair. I could not believe it was my car. The inside office was extremely clean top notch, I felt like I was at a 7 Star Hotel. Manny was extremely helpful and attention to detail in explaining what work was completed. I cannot thank Alex enough. He went out his way to take care of my needs and make me feel comfortable from start to finish. HIGHLY RECOMMEND!!!

Te
Review №24

Very professional. Great service, beautiful body work. Brought my car back to new! They do all the hard work with the insurance and help with the rental car. I hope I never need them, but if I do I would go back n a heartbeat.

Ke
Review №25

Not the greatest place to work with to get a estimate for a car. I kinda had to do all of work just to submit a estimate for my car and it was useless to drive there.

cr
Review №26

Great body shop. Works with your insurance company and keeps you informed. Manny is great. He made me feel welcome. What I thought was going to be a headache actually ended up being a smooth process. Ask for him. He will go above and beyond for his customers. Definitely going to recommend him to others.

Bl
Review №27

Manny & Jorge are awesome! They went above and beyond to help me out and made sure I was kept up to date as they worked on my vehicle.After comparing other automotive shops, im so glad I went with Fix Auto. They offer the best service and prices you will find in East County, hands down.

Ha
Review №28

Very easy going guys. Very clean front office. I couldnt get my uber app to accept payment so one of the guys gave me a ride to the car rental yard.

Br
Review №29

Great service and communication! Car was fixed much quicker than expected! Highly recommend!

El
Review №30

As a young woman it is so hard to find a shop that shows respect and takes the time to walk you through the process of fixing your car! Jorge and everyone at Fix Auto took the time to educate me and help my car be fixed in a timely manner! They definitely have a customer for life!I highly recommend this shop to anyone in the area.My car looked fantastic when done! They even helped tint my windows and detailed my car in the process without extending the timeline.12/10!!!

De
Review №31

I had damage done to multiple pieces of my 2018 Caddilac ATS including the windshield and headlamp lens. Manny made sure the parts authorized by my insurance company were compatible and fought for some needed changes. The paint and body work look incredible. I am very happy with the outcome.

Ju
Review №32

I brought my car to Jorge at Fix because I know he has amazing customer service and does great work. He fixed a dent on my bumper and repainted the panel. It looks brand new again! To make things even better- he noticed that I had a light that was out and offered to replace it for me. When I got back my car it was clean inside and out. I couldn’t be happier.

Li
Review №33

This body shop is as professional as they come; Jorge and his team definitely go above and beyond to ensure the process is as smooth as possible. I’ve taken my cars to Jorge when he was at a different location, needless to say there was no doubt I would continue to contact him when I needed car repairs. Great quality service, great communication, on time and friendly. Anyone looking for a car repairs, look no more, you have found them!

Di
Review №34

I was overly satisfied with the work I got done to my car at fix it auto Santee. They went above and beyond. My car looks brand new. They fixed and replaced the bumper, a dent that I never thought I was going to get rid of above my rear driver tire, and the undercarriage that always scrapes when I park in a parking spot with a cement block. The turn around time was quick and efficient. The professionalism was superior. I was super impressed with the thorough communication via text and phone. I felt like I was involved in every step of the way while my car was in was the shop. I highly recommend going to fix it auto santee for any body work your car needs. Thank you Jorge for everything you did!!!!

Ja
Review №35

These guys are the best in the business! I knew virtually nothing about what it would take or cost to repair my vehicles damages - but Alex made the process extremely easy and painless. Oh, and of course, their team made my car look like new!! Would recommend to anyone with repair needs.

Ke
Review №36

Well I took my truck there since it was right off the freeway that was great. First of all good location I went in for an estimate I got a good price for everything that had to to be done to it. They gave me a ride home, they dealt with the insurance, got me a car rental and then they even dropped off my truck at my home once it was ready. THEIR VALET SERVICE PROGRAM IS SO MONEY! I didnt even have to go pick it up, they dropped it off at my house!! Very satisfied. Thank you Fix Auto Santee.

Ev
Review №37

Great place for Collision Repair! Jorge and his team were very courteous and professional. My Nissan looks brand new again! Thank you Fix Auto Santee, I will definitely be recommending friends and family if they ever need your services!

La
Review №38

I had gotten 3 estimates for damages done to my rear bumper and the passengers side door panel. Almost had the job done through an auto body up the road but something told me to have FixIt in Santee do the work. Jorge gave me a competitive bid but what I really liked about Jorge was how honest and thorough he was as he pointed out the work that needed to be done for future passengers safety, with advanced equipment to do the job correctly. Everything looked brand new in the end like it was a car directly coming off the manufactured production line. He gave me 2 options, a third party bumper or 1 directly from the manufacturer. Not trying to price gouge me since it was out of pocket. Great respected business, very clean environment, and free drinks with a great 📺 while waiting. A five 🌟 business that does exceptionally great work!Laura Jean

Me
Review №39

The service was far beyond friendly and professional. The owner, Jorge Cuevas and his staff is top notch. Super personable! I have been taking my cars to Jorge for several years now and when I heard that he was opening up his own shop, I did not hesitate to make my way over to Fix Auto in Santee, CA! I appreciated the text update notifications and the best part was that my car was repaired on time. It looks like new! They go above and beyond to help and they answered all of my questions. They have gained a regular customer and I will be refering my family and friends here. Best experience ever!

Ta
Review №40

I dont know much (ok, I know nothing) about what it takes to repair a car. So when I got into an accident and needed to have my car repaired, I just wanted to find a shop that I felt like would tell me THE TRUTH about what needed to be done.Well, Alex and the entire team at Fix went above and beyond to show me exactly what needed to be repaired and make sure I was comfortable with the process. Then, took care of the work quickly and made the entire experience as painless as possible. Check them out if youre looking for real people YOU CAN TRUST when you need your car repaired.

Sh
Review №41

Was a fabulous experience... great communication, Manny was AMAZING!!!Would recommend this business to everyone. Professional, on time and a super clean shop. 10 out of 10 !!!!

Mo
Review №42

On February 15th, 2021, I brought my car to Fix Auto Collision in Santee for repairs to the roof of my Honda CRV 2017. I had suffered two small dents to the roof of my car causing the paint to chip and flake. I met with Jorge and he explained how the roof would be repaired. He emailed me a competitive quote. I did my homework and chose Fix Auto to complete the repairs. I dropped off my car with Manny who provided me daily updates, and ensured me that my car would be safe in their garage overnight.On February 19th, 2021, I received my car back and it looked fantastic. The work was so good I had to refer to pictures on my phone to determine where the dents were. They did a fabulous job, kept my vehicle safe overnight in the repair shop and Manny did a great job keeping me informed. These guys were honest, professional and true to their commitment; time of completion and quoted price.I would wholeheartedly use this business again and recommend to friends, family and co-workers. I am fully satisfied with the completed work. Thank you again Jorge and Manny, well done!!!!!

Al
Review №43

I would recommend fix it auto Santee to anyone who is looking for a reliable body shop. Staff was friendly, service was excellent and fast! Thank you again

Ed
Review №44

They did a great job left my truck looking like it just rolled off the dealer ship thanks to them !

Br
Review №45

Alex and his team are as good as it gets. Professional, convenient, and they exceed the standard in everything they do. If you need work done to your car, don’t waste your time going somewhere else. Fix Auto Santee is everything you need. HIGHLY RECOMMEND.

Fr
Review №46

Alex and his crew have repaired quite a few of my cars. More than id like to admit. Always top notch quality and SERVICE. Service is still important and Fix Auto does a great job of keeping the customer updated with progress. Highly recommended.

Ma
Review №47

Best shop ever! Jorge and his team do an excellent job, are some of the most honest, attentive, and friendly people I’ve met for automobile needs.

ge
Review №48

Fix Auto Santee is THE place for your automotive needs! Honest people, reliable work! Thank you Fix Santee for taking care of my front bumper. My truck looks brand new.

Ja
Review №49

Whenever I need auto assistance, I have used Alex Dorias recommendations. He has a unique knowledge of the industry. Teslas dont go to Mercedes specialists. im pretty smart, but when he said this, i thought, how silly of me. Why would I send my vehicle to a place simply because my biased insurance company told me to? Alex is truly a master of his craft and is honest in the location your vehicle should be going to for repairs. Since then, I have met his partners. Im happy to know there is an auto body shop I can trust.

Me
Review №50

Wonderful service

Na
Review №51

Alex personally came and picked up my vehicle for repairs. Fixauto Santees customer service is second to none and of course the repairs looked amazing, thanks guys!

Ja
Review №52

Great place to have your car fixed! Highly recommended A+++

Ji
Review №53

Great shop, excellent work, Manny is a chill dude.

I
Review №54

Excellent customer service and body shop knowledge.

Jo
Review №55

Alex, thanks for assisting my long time client Frank. He was very pleased with your willingness to answer his questions and address his concerns.

Ju
Review №56

Everyone was very helpful and professional

De
Review №57

Epic Customer Service

Na
Review №58

Very thorough and Manny went out of his way to help me with another problem. Would certainly recommend to others

Information
30 Photos
58 Comments
5 Rating
  • Address:10806 Prospect Ave Suite 5, Santee, CA 92071, United States
  • Site:https://carwise.com/auto-body-shops/fix-auto-santee-santee-ca-92071/569347
  • Phone:+1 619-312-1990
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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