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Midas
131 College Ave, Santa Rosa, CA 95401, United States
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Midas

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Sa
Review №1

The mechanics here are a great team who will bend-over-backwards to give you the best experience. They even stayed late so that I could get my car back before Thanksgiving! Bruce in particular was so helpful and nice. I will definitely come back with any future car problems!

Ba
Review №2

I started going to Midas about a year ago and I will never bring my car anywhere else. this is the most trustworthy and best priced car shop I’ve ever been too. They give me deals on pets an labor and make every and any work I have done on my two cars, priced very reasonably. I would recommend Midas on college ave to everyone.

Sa
Review №3

Knowledgeable and honest! Terry is the mechanic that takes good care of us! Thank you fellas!

Al
Review №4

Went in with my car in perfect condition, needed an alignment and oil change, easy stuff. They kept my car for 5 hours and when they returned it the alignment wasnt done, the oil was still old and dirty and now theres an oil leak and my car randomly loses power so instead of doing what they were paid to do they sabotaged my car in an attempt to charge me more for work they probably wouldnt do, had to find a different mechanic to do what they were supposed to do and fix everything they screwed up costing me over $1200 not counting labor, all for what was supposed to be an $80 job. NEVER GO HERE THEY WILL DESTROY YOUR CAR INSTEAD OF FIXING IT THEN CHARGE YOU FOR IT.UPDATE: Their owner wants to help with the experience 8 months after several employees there were informed in person just because the world knows about how they run their business now but wouldnt do anything to help when I was at the business 10 different times with the vehicle they sabotaged.

Ni
Review №5

Good place for an oil change, and Bruce the manager is a cool guy:) He fit me in for a last minute appointment.

SW
Review №6

The owner Sandy is an awesome guy and I always get treated great at this shop. Just last night my girlfriend had her tire blow out so I had to put the donut on, went in this morning and they were slammed busy but Sandy and the guys had my new tire on the car and ready to go within 30 minutes. Couldnt believe it myself. This is the only shop in town Ill take my cars to and I highly recommend going here. Thanks Sandy!

Lu
Review №7

All in all, parts are expensive from Midas part suppliers.I took my Toyota MR2 in for service. The service people there are very nice, but the prices for the parts are really pricey for what you are getting. At first, i brought it in for an alignment. I was aware that the wheels/tires that I had on the car were shot, so I wasnt too surprised that they werent able to align. The technicians noticed that the rear axle and hub assembly were shot, and they told me if that they take it apart then they might not be able to put it back together. I approved to the take down and see how much it would cost to repair, and the prices for their a wheel hub & barring assembly was a whooping 700 dollars. Since they werent able to put it back together, I was in the mercy of their part suppliers or I can get it towed to another mechanics shop. I decided to just bite the bullet and then do it because I didnt want to shop around, and I felt that the technicians there could handle the job. I feel that the prices here are way too much for parts, and I was able to find the same parts on other suppliers for far much less. For the same parts, I was able to find them @ 150 dollars for the wheel hub & barring from AutoZone, RockAuto, and oReilys auto parts. I am happy with their work, but the cost was too much.Overall, Bruce is a good guy and his team is great, but I wouldnt recommend bringing your cars that might be a little older/uncommon. Ultimately, I approved because the parts for my car are a little more uncommon, and I wanted to move along with my life.

Er
Review №8

Good place for an oil change and tire rotation! I explained over the phone I had seen an ad on Spotify and the person over the phone said sure. Went in and they asked for coupon and that was the only way to honor the special. I explained I had gotten approval over the phone and did not have coupon. Manager honored the special! Highly recommend based on that interaction! In and out within the hour they promised!

An
Review №9

Prompt, professional service. No heavy handed sales pitch for additional services. Easy to get to. Friendly staff

Be
Review №10

Always try to charge more then they say their going to

Bi
Review №11

Great customer service; Bruce did his best to make sure my car was fixed in a timely manner, and accurately.

Pa
Review №12

We used Midas for some repairs on one of our work trucks. Our crew broke down on the side of the road near Midas. Sandys crew helped our driver push the truck into their facility, where they promptly were able to fix the issue we had. When there was a problem, Sandy took care of it immediately and with great professionalism. I will use this Midas again and refer to anyone I know.

Da
Review №13

The best. Previous reviews are of the previous owners and the new owners should not be docked for that. Great customer service, fast workers, and low prices. Had my engine light come on and called them to set up an appointment in one day. Sandy took great care of the car and got me in and out within 2 hours including part delivery time. These guys are phenomenal and really dont deserve these negative reviews about the previous owners. If youre looking for a great auto place, this is where you should go.

Pe
Review №14

Personalized service!

ri
Review №15

Awesome I just stopped in there to see what the funny noise was in my brakes the manager took it for a ride just tell me and figure out what was going on they pulled the tire gave me an estimate appointment for next week

ET
Review №16

Went there a year ago, to have a oil change. There dress code wasnt like on the website, like other car mechanics who dress neatly. One the mechanics had his shirt opened. He and the other mechanics engage in a conversation that he wasnt paying attention in what he was doing and lubricated the new oil filter rubber seal with the old used motor oil. The next several days, i lost up to 30% motor oil. I took a chance in going to midas, I am regular customer at Mcleas and they dont play around in the sand box cracking jokes and not paying attention in what they are doing. Like that at Midas. In the future, I will be going to Mcleas instead.

1
Review №17

This is one auto shop chain I trust. I have been bringing personal cars here ever since Sandy took over the shop. He is attentive to my concerns and listens to my complaint and addresses it. Couldnt ask for better service, thanks guys!

Ni
Review №18

Ed is so kind. I never leave feeling like i was lied to or sold thing I dont need. I drive from out of town just to go to this Midas!

Br
Review №19

Midas will be open during these crazy times. Call them if you need tour car serviced.

Jo
Review №20

Great service. Quick turnaround, no overselling (I know what my car needs, so I watched the transaction carefully). I recommend this place to everyone.

Re
Review №21

I wouldnt dream of going anywhere else!

Br
Review №22

Good midas location with thorough honest mechanics. Owner is nice but on some repairs they will initially over charge you. Just be knowledgeable when you go in about realistic prices and stick to your needs and theyre great.

Di
Review №23

Worst place. Worst customer service.Went in to fix my car radiator.I let them know my radiator was leaking.After $56 and 1 hour i got a call back just to know my radiator is leaking.This place only takes money.On top of it, I guy with a girly name Sandy called me from Midas and instead of apologizing or trying to make me understand he started swearing at me.

No
Review №24

Totally reliable mechanic services.

D
Review №25

Per commercials, Midas does a free inspection if your light comes on. Not this Midas! My battery light was on, they couldnt find the problem but told me that my battery and alternator were okay and charged me for the inspection which from memory was around $45.00. They charged me and did not provide correct information. I took my car to Springworks today (very honost) as my battery light was still on and my engine light came on as well. No charge for inspection. Anyway, they figured out why the battery and engine light was on which was a free inspection and advised me that I had a bad battery and it was very old. They showed me the results of the test. Fortunately the engine was a disconnected wire which they fixed. Most places check battery and engine lights for free. Thank you Springworks, I could have been stranded. Shame on you Midas.

Ro
Review №26

They are professional and curtius they really go the distance

Jo
Review №27

Owner Sandy took good care of an issue that came up while he was away on vacation. I trust him and appreciate his professionalism.

Da
Review №28

Prepared for trip across country. Made it!!! And back!!!

Da
Review №29

Coming out of a parking lot, I scraped the plastic skid plate on my car which tore some screws through the plastic. I stopped at a gas station to investigate the noise and I my skid plate was hanging on by one screw, dragging on the ground. This was the closest place from the gas station. After explaining what happened, they promptly lifted my car to see what we could do. I told them to just throw some zip ties on it, but they took the time to find all the proper clips and push pins that had been torn off. They also threw some washers over the screws that were torn through. 25 minutes later I was back on the road free of charge. Great customer service!

Ja
Review №30

We take all our vehicles to Midas for servicing on a regular basis. Ed is always fair, accomodating and helpful.

Ge
Review №31

Great customer service. Saved me like 600$ on a 30 k service.

Ph
Review №32

Yeah we bought 4 tires the next day they were all flat the valve stems were defective manager no people skills poor service I will never take my car to get tires there again they have incompetent people and put lives in danger thanks Midas 😡😡😡😡

Co
Review №33

Avoid unless you have a ton of time to waste and enjoy idiots...Ed does that sound like you. I think it does!

Al
Review №34

Fast service

cr
Review №35

So they have the option of dating if they do not respect them dotn I never came back

Da
Review №36

Not good

C
Review №37

Not the best and shipping me and overcharging and not doing my work on car

An
Review №38

Great job as always!!!

ka
Review №39

Ed is wonderful!

Vi
Review №40

Book appointment before you go

Da
Review №41

Courteous and professional

So
Review №42

Bad customer service.

jo
Review №43

Way too many serious complaints at this place, possible fraudulent sales too many complaints filed with Bureau of automotive repair, complaints have been filed with Midas International Headquarters with no response

Information
13 Photos
43 Comments
3.9 Rating
  • Address:131 College Ave, Santa Rosa, CA 95401, United States
  • Site:https://midas.com/sanfrancisco/store.aspx?shopnum=1813&dmanum=788#utm_source=google&utm_medium=gmb
  • Phone:+1 707-584-6573
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–4PM
  • Wednesday:Closed
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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