Paul and his team at CK Auto are above and beyond what I could have hoped for. I wish I lived closer to be able to have them as my regular mechanic. While at a wedding in the Santa Rosa area my car suddenly wouldnt start, we tried to get a jump and it did nothing. So with no idea what the problem was we got the car towed to CK Auto and not only did they figure out the problem quickly but ordered the replacement parts and got us back on the road in impeccable time. We could have been stranded for so much longer if CK Auto hadnt been there. They were so knowledgeable, communicated with us every step of the way and went above and beyond throughout the whole process. I would give them 10 stars if I could. They have an amazing team.

The two most important men in a woman’s life are her Doctor and her Auto mechanic. I found my Auto Guy, and ladies I am willing to share,CK Auto Exclusive 1241 Petaluma Hill Rd.Santa Rosa. I felt good leaving my car in their hands. They did an excellent job and my MZB purred like a kitten. Your MZB will love them. It feels good to be in love. I give them 10 out of 10 stars! Thank you CK, Janet

Paul and his crew are absolutely the best Mercedes mechanics there are in the area. Maybe even the entire state of California.... he is honest, reasonable, a great guy, and best of all is very competent. My wife also thinks he is great and this speaks to his ability to engender trust, to calm those that might be worried about their cars, and to bring his expertise to your MB. I have referred many people to his shop and I continue to do so whenever I can.

I’ve been a long time customer and I feel so lucky to have found this shop. Not only are they the best at what they do, but they also give you an accurate, no nonsense assessment of the problem with value for money in their mind. I highly recommend this place! Thanks guys!

C&K was recommended to us by a friend who also has a sprinter and we were not disappointed. We took the van in for a routine servicing and it was done within two hours and at half the price that the dealership would have charged us. We’re so happy to have found an alternative who we trust. Everyone there were very nice and helpful.

CK Auto Exclusive is the only place I would every take my Mercedes. I trust Paul and his crew and they always provide outstanding service. They are very knowledgeable on every aspect of my car.

Tremendous job of replacing the entire transmission. I Brought along future client so they could watch how efficient C & K is!

I have taken my 2015 sprinter van into CK Automotive several times, for various maintenance and repairs. They have always taken good care of me. If you are looking for an honest, highly qualified mechanic shop, this is it!

I was referred to CK by a friend. Paul amd tram were great. Friendly, fast, fair, transparent. Highly recommended. Thx Paul.

We were traveling from out of state when a crazy tapping noise started, on the weekend of course. A quick Google search brought up CK Auto. Their reviews seemed too good to be true but I emailed them and scheduled an appointment for Monday morning. They got us right in, diagnosed the problem and found a few others with the FREE 100pt inspection. Paul helped us prioritize issues and repaired those at the top. He gave us the necessary information on needed repairs that we can address in the future. No pressure at all. I will remember this as a positive experience. I would recommend CK Auto to anyone and everyone. They five stars they receive are well earned.

Ive received excellent service at CK Auto. They do great work, and get the job done quickly for a reasonable price. Paul and the staff provide a level of personal attention I would not expect to find at most shops. Thanks to CK Auto for helping keep my 1985 300D running safely and reliably. I will not take my Mercedes to any other shop.

Paul gets the job done. He’s honest with reasonable prices. We are very satisfied with his work

Paul is a great guy! He fit me in last minute to get my car’s device done and was so helpful; he explained everything in detail. My car was ready within 2 hours, he offered me a loaner...but I didn’t even need it because how quick and efficient the service was. Not to mention he charged me 50% less than what the dealers were trying to charge me. I have founded my new trusted mechanic!

Very friendly and extraordinary customer service. Much better pricing than dealer. Now my go to place for my 2017 Mercedes

Only can say one word Paul is the best owner in the biz by far! Super knowledgeable on the latest in technology and still can work on 25 year old vehicles taking care of all my Mercedes needs even friends family great aunt in her 80s he was super patient and took care of things for them as well

Excellent service. I was able to get an appointment for the next day and service was fast and thorough. CK communicates very well and service is quickly completed. Very happy to have found them!

CK did an amazing job servicing my sprinter van. It needed brakes and the 60,000 mile Mercedes service. Quick turn around and affordable. I’ll be going to CK from now on.

Great work as always. Very knowledgeable and professional.

Guys are greatCan not speak highly enough about CK and Paul

Pre-purchase inspection. Was very happy with service and communication. Thank you Paul.

They did a great job, Highly recommended!

They were great. They took care of the problem for a reasonable fee and did a general inspection of the entire car at no cost. Very nice people to work with.

I felt like Paul and crew took great care of the car and me as well.

The guys were on it. Brought my car in, work completed as promised. This was my secondvisit and I intend to continue doing businesswith CK.

Another out of state traveler with sudden ABS sensor problems. Called Paul from the road for help. He called back immediately, ordered the parts and had us back on the road with no loss of vacation time. Well done!

BEST Mercedes Mechanic EVER!!!!If there were 10 stars I would give them 10.Best deals on repairs. clear communication. They treat your time as valuable as theirs. The owner Paul cares about people as much as he about cars! The mechanics who work there are considerate and clean and clearly happy to be working there. Luckily another mechanic told me about CKAuto because before I took my cars there every where I went over charged and underwhelmed me.

Lately my vehicle has been exhibiting signs of old age by creating fanthom illnesses. Thankfully my mechanic does not conjecture repairs. In a word Paul is honest! I can not think of a more valuable trait. Thank you, Paul!

Am new to town and was referred by an acquaintance to CK Auto. I am very happy with their service and professionalism of the people. I will be back, they exceeded my expectations. Thank you!

Paul and his awesome employees are always so welcoming, honest, dependable. Always feel great when they work on my car. No one else like them❤️❤️❤️. Thank you CK Auto for all that you do to keep us safe on the roads.

Excellent service and really nice to talk to. Good to know that it is run and owned by a local Sonoma County family. Coming back for future maintenance and service.

CK Auto Exclusive is the best Mercedes shop in Sonoma County. They always hone in immediately on the problem and get it repaired in a timely manner. I have a beloved 1982 Mercedes and NOBODY works on it except CK. I have never had to return a second time for a corrected repair. I like how they treat me and my car!

I purchased my GL450 from a private party and less than 3 weeks later my check engine light came on. I expected to put some money into the car as it is used and had came from a private party. However the vehicle has very low mileage on it, for the year of the vehicle. (It was garaged for most of the time). Anyway, check engine light came on, I planned on taking it in to someone to have it checked out anyway, just to make sure everything is in working condition. So it was a perfect time to check the check engine light issue. I knew it had something to do with the gas cap because the “empty gas tank” indicator would blink every now and again, even though there was gas in the tank (more than half). I’d also already changed the gas cap before taking it in...Called the dealership, told them what was going on - they gave me an entire speech about smoking the exhaust lines and the engine to see what’s going on - was going to cost me $399. Fine. Do what you need to do.Also, my 3rd row seat isn’t locking when I put it in the down position. - $195 (that they didn’t tell me until they had already pulled the seat apart - couldn’t find the issue - supposedly fixed the seat but 5 days later the issue came back)They called me for the 3rd time (After 2 days) to tell me that some computer portion of my car that reads whether there are fumes being released into the air, isn’t functioning and it would cost me $3k for them to fix it. (Uh - no thank you) Mind you, this was the THIRD phone call. The THIRD time my price point went up and the last time they called me, they’d already proceeded with “fixing” the issue, so I couldn’t even refuse the $195 service to “fix” a chair that wasn’t even really a big deal to begin with. I refused the $3k service and picked up my car. (Mind you the vehicle is driving PERFECTLY fine - just the engine light claiming something is wrong) The service rep at Benz told me, verbatim, “that’s what you get when you buy from a private party” - and he was very condescending about it. I was offended and felt a sense of me not being worthy to bring my used Benz to the dealership for repairs.I continue to drive the GL for a couple days and now I hear air leaking when I go over bumps while I drive. I notice a “malfunction” display on my dash with the 4matic symbol - basically telling me something’s wrong with my air suspension. Obviously, that’s where the air is being released from.I would rather sell my GL than take it back to the dealership to be treated so poorly. I stumble across “CK Auto Exclusive” while driving on Petaluma Hill one day, looked them up, read their reviews, called in, spoke to Paul and told him my story. Not only was he understanding and empathetic to my poor service at the dealership but he talked me through everything they were going to do to my car and honestly - I would have HAPPILY given Paul $3k to do whatever needed to be done. Money wasn’t the issue at the dealership, it was their poor service, their continuous price jacking and the way they kept changing the issue every time they called me.To say I had the most easiest, friendliest and trustworthy experience at a car repair shop - is an understatement. I only spoke to Paul 3X but I’d take my car back to him in a heartbeat and I’d recommend anyone to him. All in all, Paul repaired everything that needed attention for LESS THAN HALF what the dealership was claiming and he did it in less than 8 hours.Thank you Paul, John and the rest of the crew at CK. Ya’ll are amazing and I truly appreciate your service. Thank you.

The Owner is one if the most knowledgeable Mercedes diagnosticians imaginable AND when he says your Benz is set for another 60,000 miles, you can rely on that. It is such a good feeling that you are safe mechanically in the auto you love to drive. And, price is fair and often more than competitive.

Since I relocated to Santa Rosa over 3 years ago, CK Auto Exclusive has maintained my E320 with 146,000 miles. Paul has done an excellent job on many ocasiones. I would recommend him without any reservation.

Excellent service on my Sprinter. Reasonable prices. Highly recommend CK Auto.

So friendly and professional. Being that I drive every day and also live in my sprinter van, Paul knows how important it is that I have a super reliable engine and no worries on the road. Paul always gets back to me in a super timely manner. And he’s available for any questions after and before repairs. He’s just a phone call away and I so appreciate that.

CK did a great job on my sprinter RV it’s very reasonably priced. Also gave me good advice on how to make sure I don’t run into future problems with my RV. Not to mention that they had a loaner car for me to use while my sprinter RV was being repaired. I’m looking forward to getting further services @CK

Paul is super responsive and reliable. I was referred to him by a friend and I will not take my Mercedes to anyone else!

Paul at CK is a true professional. He has been a wonderful resource for our family and Mercedes Vehicles over the past 10+ years. He’s very knowledgeable, easy to talk with, honest and fair!! Paul has even gone out of his way to check anytime there are vehicle recalls or campaigns so we can follow up with the dealer to have it covered under warranty.We highly recommend Paul for any of your vehicle needs, he does it all, and brings peace of mind.Thanks Paul & CK!

Great service. Got a major repair done in one day. Free loaner vehicle was a big plus!

With Pauls guidance I have added a newer model to the mini fleet and feel confident owning these fine machines because I have Paul on my team. The very best place to keep your Mercedes running as it should. Paul knows, and continues to learn, the intricacies of these fine automobiles, whether they are older or newer. He keeps my older models running great and makes sure they are road safe. Old school hands on quality and integrity.

We have been in Sonoma County for 6 years and own a 2007 Mercedes Benz E-350 that we love. We used 3 other mechanics who either didnt know what they were doing or were very pricey for the work completed. In one case, the fixed problem reoccurred within a couple of weeks of the service. Paul and his crew were professional, good communicators, and delivered the car fixed and on time. Well done! 👏

Oil change, motor mounts replaced and transmission service. On top of all that I had mentioned that I wanted the oil change before I got my car smogged so Paul took my car in and had it smogged for me! He always does right by his clients but this takes the cake! I’ll never take my 1996 SL320 anywhere else.

Ive got an older T1 Mercedes and Paul treats me right every time. Solid professional work at a fair price.

Great work and informative crew

My family has been taking our cars to Paul for years now and him and the crew always give exceptional, quality service! Highly recommended

Quick. Honest. Fast. And Paul is very personable too! :)

On 08/05/2020, at 7pm driving on Hwy 101 near College ave, the serpentine belt on my 09 E350 decided to commit suicide and jump off the pulley out on to the freeway. I coasted to a nearby by Shell gas station that was closed. I called CK and left a message for Paul, the owner, regarding what took place. The next morning at 7:30 am Paul called me back and told me to bring him my vehicle to assess the situation. I had the car towed first thing. At 11am Paul said the repair would cost approximately 630.00 and he would order the parts and hopefully have it completed by the end of the day or the next day. I asked if it all possible, Id be grateful to get the car back today, being my only vehicle. Paul understood and said he would do his best. At 3pm, Paul called and said my car was ready and I could come pick it up. The same exact scenario, belt, new tensioner and new pulley plus labor through Mercedes was 1300.00 and I had to wait until Monday, 5 days later to bring it in. Thank you Paul for the Great service and Great Price to repair my car. Im a customer for life.

It is always a pleasure to speak with Paul. He is very helpful, giving me the information I need to feel confident in his management of my cars continued good functioning. I was further impressed when using his own car as a loaner I saw that it had 378,000 miles on the odometer. Wow!!

I was traveling with multiple young children from southern Cali. to Northern Cali. One of the cities we stopped in was Santa Rosa. My newer Benz SUV Turned a sensor light on and I could feel there was definitely something wrong with my car. I was SO SO happy (and relieved as a traveler/tourist) with the Service I received from CK Auto. They were honest, kind, strong communicators, and fixed my car in 1 day. Grateful is an understatement. If you live in or near SR or are just traveling through I highly recommend this Benz mechanic expert. A family owned business. I have no personal connection to them. I just feel it’s important to share my positive experience so someone else can benefit as well and this great mechanic can get the business. -A family from Santa Barbara.

Paul and his crew are the best. I was taking my sprinter to the dealer for years after my warranty ran out. CK Auto Exclusive is extremely detail oriented and is expeditious in getting my sprinter in an out. I would recommend them to everyone.

Paul and his team are always ready and willing to help with any problems that may come up for me. I’m a local teacher who is on a tight budget and I don’t always take the best care of my car (under statement). Despite the fact that Paul works on $60-70,000 well maintained Benzes on a regular basis he is always 100% accommodating when I roll up with my funky (and old) E320. Paul and his team always do more than what I asked them to do (check my fluids, re-attach small cosmetic gadgets, fix my back seat etc.) Recently, my starter just went out and I had to have my car towed to CK Automotive at 6 pm on a Friday during active fire evacuations. Paul stayed open so AAA was able to drop my car off at his shop. I would not have been able to tow my car to his shop had he not been there to sign off for it. He cut me a deal on the cost of the repairs and had me back on the road at 11am on Monday morning! I have been coming to CK Automotive for years because of the first-class treatment I get! No regrets! These guys are genuinely good guys!

Paul and his crew had always been awesome when I bring my car in I dont take my car any else because theyre all honest and very kind and treat me with respect I thank God for them

Top notch service, years of experience. If I need Mercedes work he gets it if I cant do it myself. People complain about price, but the work is 100% reliable. I too complain about price but that is what you get when you own a high performance automobile. Besides this place is always within reason if you cared to do your own research. If you want it done without worry, then take it here.

I have owned an older high performance Mercedes for 15 years now, and in the past I have had it maintained by a dealer, and two different independent shops that specialize in Mercedes-Benz, however, it was not until I got the recommendation to have my vehicle cared for at CK AUTO, that I truly felt confident in the assessment and execution of whatever maintenance or repairs that have been needed.Paul is not only the consummate professional, completely knowledgeable in what he does, but he is also an enthusiastic student of his industry. He clearly has a passion for what he does, and his work shows it. Great customer service, a spotless shop, and an engaging personally, he gives you the straight-forward facts, and delivers what he says he will, when he says he will. What could be better! And yes, this is the kind of business that gets top marks, and can be confidently recommended to anyone who really cares about their vehicle.

They were very courteous and explained any questions I had in detail

Great experience. Recently purchased a Mercedes and had a few concerns that Paul and his team looked over and made me feel confident that we were in trustworthy hands!

I would take my Mercedes to absolutely no one else bar none! Paul is always quick to get me in and the work is always done well. His prices are amazing!!!!This is my second Mercedes and Paul and his staff are amazing!! Best in the west in my book!!

Paul and his team at CK Auto Exclusive are very professional and thorough. Paul is a great communicator and is on top of what is needed and when it will be done. I have used this service multiple times and am always impressed with the results. Thanks, Paul!

Always great service and reasonable prices. Much better than local dealer.

I was referred here by my regular shop that couldn’t do some needed repair on my Mercedes GLK. I wish I had known about it sooner! Paul was very friendly and helpful and I’ll be taking my car here from now on.

While doing an excellent job repairing my car, they also save me money. When I bring it in, they tell me what needs to be done, what they suggest to be repaired, and what is not functioning 100% but can wait. I trust them so much that I drive 2 hours out of my way to see them...I give this place top marks 😃

Both Paul and the technician that greeted me when I arrived were very friendly. I have a small RV on an MB Sprinter 3500 chassis with an intermittent check engine light problem. CK Auto Exclusive charged me a very reasonable price to diagnose and repair (vacuum line leak) the problem and clear the light. They provided me a loaner car for the day as well! This was my 1st visit to CK Auto Exclusive and I am very satisfied with the service they provided!

Ck auto is breath fresh air, honest hard working Paul has values that I appreciate and value

The team at CK Auto Exclusive is always super responsive and helpful. They have seasoned professionals that always offer alternate solutions to issues. In addition, they offer solutions that may cost less money, but provide a better service to us. They also offer loaner cars with some advanced notice.Thank you Paul & Crew!

Ive been using CK Auto Exclusive since buying my Mercedes 3 1/2 years ago. I have been 100% satisfied with them for the entire time.

They are wonderful!!! I cant say enough about their services. They dont just give 100%, they give 120% and more! I used their services even whenmy cars were under warranty. I would not hesitate to recommend to anyone. I just wish they worked on other types of vehicles too!

Paul and his team were amazing. Got us right in and were very professional. We are so happy to have found them.

I have used C.K. For 10 years. Excellent service. very fast, very pleasant to work with. I recommend them highly.

We have taken our Mercedes to Paul for Routine maintenance as well as a couple of somewhat major repairs. Paul’s efforts are always diligent, even When it’s difficult finding out what the problem is. He is a master mechanic and excellent at troubleshooting issues, and more importantly correcting it. He does all this for a fair and minimal cost to the customer. I would highly recommend his shop, and feel grateful that We have of a great mechanic that we trust.

There are Several Auto Repair places in Sonoma County, being an Ex-Manager of an Auto Parts store I’ve built many relationships with several repair shops. That being said finding a true “ specialist” that only works on Mercedes that updates himself and his crew on software updates, regulations, upgrades yearly is special. Paul at CK auto has serviced both of our Mercedes for years, trusting his word and not having to worry about being up selled or bogus charges is abnormal for the industry. He’s our mechenic, our friend, and the BEST MERCEDES REPAIR SHOP IN NORTHERN CALIFORNIA. Thank You Paul and Team !!!!

Paul is THE BEST. He has always repaired our vehicles perfectly and goes above and beyond in getting your vehicle back in working order. He is extremely knowledgeable and informative on any mechanical issues that need to be addressed. We are so happy to have found him.

I love this place! They always fix my car as soon as they can and never fail me thanks guys & Paul for always being so helpful on fixing my car problems Quick!!👍

Paul is always spot on with costumer service and satisfaction 👍🏽👍🏽

I was so impressed with the way Paul manages his business. One of the simple, but meaningful personal touches, is that he always answers the phone (no phone queues). He is polite, professional and friendly. To top it off his crew does excellent work in a timely manner.

Wouldn’t take my Mercedes anywhere else. Paul @ C&K is honest and has fair pricing. Service appointments are easy to get and he is great at troubleshooting any issue. Very happy with C&K!

Would recommend CK to anyone with a Mercedes. They are honest, fair and fast.

I’ve used CK for years for my older CLK 430 and Paul has always done an outstanding job of caring for it. He shares an appreciation for the older models and I would not think of taking my car anywhere else.

I took my 1982 300 D Mercedes with a half million miles to CK Auto for preparation for winter general maintenance . I find Paul to be highly competent, organized, very precise in all of his work and friendly . He takes the time to do it right.. I trust Paul to see my old girl reach a million miles.

Always the best service! Speedy and on time ! Can’t beat the pricing either

Very satisfied

Paul, is extremely helpful and gives you confidence your car is in the right hands. The only place I will trust my family vehicle with.

Always a very.good.ecperience withPaul and his.expert crew. HighlyRecomend CK for theirresponsiveness and pricing.

I’ve been servicing my Mercedes here the past few years. Quality work for quality prices. Highly recommend

CK AUTO Exclusive are reliable and honest Mercedes Benz mechanics. I have visited their shop twice. The last time they did diagnosis on a check engine light for free and found that the left rear converter was going bad and advised me to find a muffler shop to install new one.

CK has excellent service and reasonable prices, I have been taking my 2005 diesel Benz here for 5 years; they have kept it running 200k+ miles!

I called in for my regular Mercedes service B1, they are very friendly, and very fast. And the location is near by where I work, so I’ll sure going back again when I need other services done!

Its always a good experience going to CK Auto Exclusive as they give excellent service! Very knowledgable, honest, &Fair with pricing! I give an A+

I love the service. Excellent!

CK Auto has been great for my routine service needs and quick to diagnose then fix the problems I have had for a great cost. I highly recommend Paul & his team for whatever your car needs may be!!

Brought my new to me SL55 in for some work, couldn’t be happier. They did t sell me anything I didn’t need, they serviced the A/C, transmission, changed the diff oil, and suspension oil. They also load tested and replaced the accessory battery. Dropped it off in the morning, everything was completed before end of day. Thank you Paul and team!

I have my sprinter van serviced here, and they have provided consistency excellent service. From regular maintenance to larger repairs, Paul is fair, honest about what needs doing, and does great work.

The owner is super professional and nice! Top quality service!👍🏼

ALL THE ABOVE:PROFESSIONAL, GOOD WORKMANSHIP, PRICEIS ALWAYS GOOD, AND PUNCTUAL.

Paul Duckworth, owner of CK Auto Exclusive, has been taking care of my Mercedes CK 350 since I bought it in 2011. Over the past 3 years, I have had the most wonderful experience working with Paul. He treats you like family, and is truly an expert when it comes to Mercedes. He goes above and beyond for his customers, and his no nonsense approach is refreshing. He is honest, and takes time to explain what is going on with my car when I dont understand, never impatient and always so knowledgeable!When I was unsure if my mechanical issue was covered by my warranty, he led me in the right direction and the entire repair was covered! I also recently got into a bad situation with an alignment company. I took my car to someone to do the alignment, not knowing that Paul did them also, and they took my money and said that they could not align my car because of the Mercedes default settings, and it simply was untrue! Paul talked to the company on my behalf and helped to work everything out for me just because he truly cares for his customers.I would recommend Paul to anyone, without ever giving it a second thought. At this point, I wouldnt let anyone else touch my car, ever, and I will likely buy a Mercedes again because I would know it was in good hands and I would never have to worry about the mechanical aspect!Thanks to Paul and his crew for reinstating my faith in good people, specifically mechanics! Ha!

Paul and his employees are truly professional and just all around good people. I traveled from Alameda to Santa Rosa, just to support his business.

Paul came highly recommended by the local Mercedes dealer. Service was exactly as described, Paul and his team are absolutely incredible- No one will ever service my E300 diesel but him!.From tow to final invoice I cant say enough about the awesome experience do yourself and your Mercedes a favor and call Paul today!.

Thank you Paul and all your team for keeping my family car in top shape! I really appreciate the time you take to explain any issues and the speedy service to get back to our busy life.

Every time they work on my car I am impressed. The young man I bought my car from took me to meet Paul personally.

Ive been taking my car to Paul for years and years and I really dont know why I never rated his business. He certainly deserves more than 5 stars. Very honest and affordable place to go.