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Lithia Chrysler Dodge Jeep Ram Fiat of Santa Rosa Service and Parts Center
2727 Dowd Dr, Santa Rosa, CA 95407, United States
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Lithia Chrysler Dodge Jeep Ram Fiat of Santa Rosa Service and Parts Center

Comments
Kr
Review №1

Service department is great. My interactions have always been pleasant.

Vi
Review №2

Brought our car here for a simple recall repair. They damaged our car on the lift causing $3,700 worth of body damage. The service manager refused to take responsibility. The general manager never returned our calls. The corporate office never returned our calls. A year later the small claims judge ruled in our favor. This is a bad place to have your car repaired. Seriously consider going somewhere else.

Mi
Review №3

Great service, they got me in same day just before closing without an appt.

Mi
Review №4

Very friendly service short wait time and in and out and on my way great staff

Ha
Review №5

Crazy, took dodge in because the engine light was on we asked them to fix a few more simple things like the backup camera was not working and a window was not going down. They held the car for an entire month, no car loaner car, didn’t fix window or backup camera. The car has been sitting for so long need a battery charger... and they charged us $4500... will never go there again.

Do
Review №6

Did my last too recalls. Need to get suttle back.

Am
Review №7

These were the only people open without a line for an oil change. I thought it was gonna be super expensive but it was only $35. Ill definitely take my car back there again. The parts manager Devin stopped and chatted with us and that made the whole experience seem more down to earth and friendly in these unsettling times.

Co
Review №8

Go see Rick! Been in the industry for a long time. Very patient and understanding. He has helped me out so much.

Do
Review №9

Best gas station around they will still give you full service if you ask them they are very knowledgeable about the local area and are super nice there very clean

Ta
Review №10

Nick was awesome. I will bring my business to Lithia.

O
Review №11

So far no bad experiences here. Frienly staff and newly remodeled facility.

Sa
Review №12

Typical dealership service. Anything beyond an oil change just creates more problems to your vehicle.

Do
Review №13

Worst customer service Ive ever encountered@ service dept.😡

Wu
Review №14

Terrible,,

Information
2 Photos
14 Comments
3.3 Rating
  • Address:2727 Dowd Dr, Santa Rosa, CA 95407, United States
  • Site:https://lithiadodgesantarosa.com/service/default.htm?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness&utm_content=service
  • Phone:+1 707-921-1831
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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