Sandra from the pharmacy was very rude over our phone call this morning.. I was trying to get a discrepancy taken care of, which Ive never dealt with in the past and wanted to understand. She cut me off with your insurance is pending, pay for it now or wait till its approved .....I understand that the pharmacy is very busy and want to be to the point as much as possible because they have so many customers... im aware of this because Im there often, but I know this could have been dealt with better.

This is now nearly a dozen times this exact pharmacy has decided they are doctors and have denied medication already approved by my doctors for nearly a decade due to their personal opinion. JERRY or GERRY started by saying he cant sell me medication because his system has no price. Then he told me it was because of the date....then within seconds, he has a price of $47 dollars without looking at any computer. He then went on to make explain my personal medical conditions and why my doctors have prescribed this medication in oral tablet form and ODT. When I asked how I can resolve this issue that continues to come up every 3 months he told me I have other choices (like find another store ) or speak to the manager. Once finished with my medication he yelled my name and threw the medication on the counter. I feel embarrassed that i had to describe my personal health issue to group of complete strangers. This is the second complaint I have filled out against this exact store. When asked over the phone for their business license they hung up on me. I suggest everyone that has had issues with this pharmacy acting like they are gods to please file a complaint with the California Board of Pharmacy.....this stores business license is PHY45883 for those that meet the same unwelcoming attitude from Jerry....Lets GO JERRY

Walgreens is no different from many companies, they are understaffed…my mom, 84, waited over on hour for her booster shot 🙁

Several times I have been rudely treated by the pharmacy as a long time customer I’m just astonished at the lack of customer service skill. I understand things are strange and everyone is taking high volumes of customers but as for being cold and unwilling to help is just ridiculous.

Horrible pharmacy service. One individual waiting on drive through and inside customers. 30 wait in line is ridiculous

Waiting maybe an hour just to drop off a prescription, then at best taking hours to get prescriptions filled, then wait longer in line to pick-up, taking time in drive-thru to do covid testing, which they could do with a separate line somewhere not in the normal drive-thru, but they dont care about the customers. Have come before for refills which should have been ready, but werent, then back in long line again due to their errors.

The pharmacy lady with dark hair is mean.

Sophie and Janet ROCK!!! Went in for a couple things and both Sophie and Janet went above and beyond to help out and try and solve an insurance problem I had. Great help and both deserve a raise!! When was the last time you went to the store with a cold, feeling terrible and walked out smiling and happy and feeling better just from the good vibes? Thank you both!!!!

Only come here to get prescription meds and most of the pharmacist staff seem to be nice and helpful with the exception of some. The rest of the store is ok. The lady who works in the FedEx department is a joke. She is rude and she needs some classes on customer service Or maybe find a better job.

Excellent customer service.Good prices on protein powders.Overall I like the store. The customer service won me over. I plan to transfer my Rx here.

Never have I had a bad experiance with this pharmacy until tonight. Had an encounter with a drive through assistant, middle age dark hair who made it obvious she did not want to be there. Had me wait on her and after gave straight attitude not professional at all.

Get a call at 130 that it will be ready to pickup in an hour, get here at 415 wait in line for about 30 minutes, only to be told its not ready. Waited the 10 more minutes they said it would be and still waiting...........well it ended up being 20 minutes later to find out the pharmacist decided to give us nicer medicine that was a much higher price, and was asked if I didnt want to pay I could have a seat while he changes it back to the original lower price we were quoted .....

After 15 minutes in line, only one person was helped at the pharmacy. I figured at that rate, it would be an hour and a half before I got served. Even the drive-through! Not one car drove away from that line either in 15 minutes. I counted 5 people behind the counter that I could see. I saw one person go on break.Update… I just went back for the third time to pick up the same prescription. Big surprise, but guess what! It wasnt ready. The doctor faxed it over to them almost 6 hours ago. She said give her another hour and she can have it done. So, at 7:45 tonight I have to go back to pick Up a prescription. Its a good thing I dont have a contagious disease or something… Switching pharmacies as soon as this ordeal is over

My prescription was ready super fast

Love this place, always have what I need and everyone is so helpful and happy.

Second time here. Second bad experience at the pharmacy. Confusion with meds is not what you want at any pharmacy. First they almost gave me the wrong meds based on a dob only. Then they had to ask me what I brought in yesterday from the ER. There were 5, and I couldnt recall the names of all of them. Finally, somehow, they figured out why I was there. Then, they werent ready. I brought them in yesterday and it is 4 pm next day. I am waiting for them all to be filled. They also just chose not to fill an over the counter without calling and asking. I have to get it through a prescription for refund purposes. This is NOT TYPICALLY how Walgreens does business. They need corporate to secret shop them to find out what the problem is. Terrible experience again!!!!

I have had Walgreens as my pharmacy for 15 years (3 years at this location), I have been happy with the service for the most part, both in the pharmacy and the store in general. The staff is friendly and helpful.

Very disappointed with how the lady at the pharmacy handled my request. I was told my request for transfer of prescription would take hours. I waited the whole afternoon from 1.30pm and since no text message came back I called back at 7.30pm only to be told that my request was not looked into yet and that they would work on it asap! Wow

Nice - but the line always takes so long. There were two cars in front of us in the drive through, and it took us almost 30 minutes to get our prescription.

Eddie, the pharmacy technician is amazing! He is very personable, quick and knowledgeable.

If I could give zero stars I would. This is pertaining to the pharmacy. Every time I drop off a prescription or it is sent by my doctor it NEVER gets filled. Im always having to drop it off again or have my doctor resend it because they are unorganized and not on their job. Its highly irritating. Also at the front register the cashier gave me counterfeit money in change. I had to return the next day with the receipt and jump through hurdles just to prove the change was given to me there. Its a headache going here

Eddie in the pharmacy was very nice, informative and helpful.

Its a people friendly pharmacy,am always asked if I need help finding merchandise or if I need assistance!! Great employees!!!

So far so good!

Great store and great staff to.

Great, excellent and efficient attention from employees !!! . . . Easy pick up medicine from drive through !!!

Poor service treat you very badly make you wait an entire 30 days to get meds filled ! Insurance and dr says can fill at 28 days they play god and say 30 days

I get my medication here...very good....no...very.....I LOVE IT!

Open 24 Hrs.. With the CALPERS switch over from the CVS system to Walgreens this would be one place to go. There are no Walgreens in the SLO area.

Good deals and awesome staff.

Always organized love it

The people are nice good deals on candy

Waiting in the drive thru for a prescription for over 15 minutes. Terrible service.

Open 24 hrs

I like the kindness of the workers

I like the service.