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A Touch of Glass
1121 Calle La Resolana, Santa Fe, NM 87507, United States
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A Touch of Glass
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Jo
Review №1

I have too many cars…4 cars and a pickup. I had them install new windshields on two cars and a truck. Then I had to order a rear windshield for a rare BMW. I ordered it from the dealer, who had to get it from Germany. I had the dealer send this rear windshield to A Touch of Glass, and they installed it perfectly. Well done. Thank you guys!

Gl
Review №2

This was such a nice clean place and very professional. Great customer service and very helpful! We took my sons car windshield to be fixed and they did an outstanding job! Thank you all for your kindness!

Ga
Review №3

No Issues. My Vehicle was in and out in 3 hours. Replaced 69 Chevelle windshield. Customer service was On Point Very Friendly. I went to 2 other shops before and got the run around. Thank you A Touch of Glass. 💯

Ma
Review №4

We took in one of our business trucks and they did the work professionally, efficiently, and did a quality job. The driver brought back the invoice that was accidentally billed to another company. I called the very friendly Tracy and in the blink of an eye, the corrected invoice was in my email. Great business.

Ep
Review №5

Fast and friendly, had a chip in my windshield A Touch of Glass was able to fill in no time! Turbo you for fast friendly help 🙂

Me
Review №6

I got my vehicle in on the fly and they did an outstanding job, per usual!If you need quick service, they do tints “first come first serve”, you just need to show up at opening and you’ll most likely get service!

Sa
Review №7

Very professional. Everyone that handled and installed my windshield were beyond polite. My windshield looks better than when i got the car! Will recommend to friends and family .

Vi
Review №8

Having taken my truck back 3 times I finally went to another shop yesterday.Discovered that A Touch of Glass not only had not carried out their work properly, but had in addition not used the correct number of clips to hold in the surroundings, thus causing the failure in their shoddy replacement!They additionally had penny-pinched in not purchasing another $20 bag of clips, and had tried to use an excessive amount of adhesive thus insuring that their replacement windshield was so contaminated that it could no longer be used.

Su
Review №9

Great cust service, great product.

Da
Review №10

Me and my boyfriend were on a road trip and the drivers side window broke. We couldn’t find any places open or available to help us in Taos so tried for Santa Fe. I’m extremely happy we chose a touch of glass. They answered my call and got me an appointment immediately. The next morning we arrived and they diagnosed the problem within minutes. They ordered the part I needed and installed it within a few hours.Would 100 percent recommend doing business with them.Thank you guys!

Ly
Review №11

These guys always do their job perfectly. I know I can depend on their workmanship. Even when I have questions they are patient with me and answer all of them completely.

Da
Review №12

Great people, and they do great work!Very fast and efficient!

Ro
Review №13

Always amazing work. Customer service and professionalism are always top notch

Jo
Review №14

Great glass shop.

La
Review №15

Traci and the crew at A Touch of Glass are all class acts. They recently assisted me with my automobile and went above and beyond in their service and customer service. I highly recommend them!

Ry
Review №16

Great service

Da
Review №17

Excellent auto glass repair. Good prices. Excellent waiting room. Friendly and helpful people. Overall a positive experience

Je
Review №18

Best price in town as well as great customer service. Vehicle was done when they said it would. Def recommend!

A
Review №19

Knowledge and friendly staff

Ki
Review №20

Replaced a Cadillac xt5 windshield which didn’t need any calibration either. Cadillac dealership recommended touch of glass. They said the do not calibrate but didn’t need it. Happy with service and customer service. I recommend their service especially if you’re a Cadillac owner. Thank you!

La
Review №21

Super friendly, accommodating, and very reasonably priced! On our way to White Rock, our windshield got dinged by a rock and we ended up with a nickel-sized crack. I hope we wont need another repair while were here 😅 but if we do, this is where Im coming!

Jo
Review №22

If youre ever traveling and in a auto glass pinch, this is the place.. Mrs. Tracy and her team at a touch of glass is the team you want working on your vehicle with technicians with over 20 years of installing experience. I recently had a glass issue from Colorado springs that went to sante fe they handled it like champs thank you to your entire team your running a hell of an establishment. your friend from colorado!

cl
Review №23

The first time we used this company we had a simple rock ding on a windshield repaired. the employee got the glue used to repair the ding all over the hood of my wifes brand new suv! the second time we used this company not remembering who they were when my insurance company schedule it, they scheduled us for a widshield replacement and when my wife showed up for the appointment they didnt have the windshield. they did bother to call they just let my wife drive 130 miles for nothing. horrible sloppy inconsiderate company. i will not recommend or return to this lousey run business ever again!

Jo
Review №24

I stumbled upon A Touch of Glass while I was in Santa Fe after breaking my back window that morning. Their prices were cheaper than most glass places in Abq. They happened to have a used window for my vehicle and they charged me an amazing price. And they were able to get me in right then and there. Thank you Andy for your fast pace and professionalism.

Da
Review №25

These guys were knowledgeable about what needed to be done to repair my window triming and actually saved me money on parts I didnt need that I had gotten from the Honda dealership. For the simple installation of the trimming that took less than 10 minutes they didnt even charge me for their service. Great staff here would recommend to anyone who needs a car window repair.

Ca
Review №26

Great service. Thanks Andy and tracy

Ja
Review №27

POOR CUSTOMER FOLLOW THROUGH.They were able to get me in quick enough and replace my window. Unfortunately they damaged my rearview mirror casing and also somehow damaged my drivers side wiper which is now damaging my actual vehicle. When asked how they were going to fix it the employee made it sound like they were going to glue it on and not use manufacturer materials and they simply wanted to bend my windshield wiper back into place. They might have saved me $$ but the headache of dealing with their lack of work eithic and having to order OEM parts because they will not.Apparently I did not make it clear enough you have wasted my time and damaged my vehicle. I literally do not have the time to come back to Santa Fe for you to try to fix a 5-minute problem you couldnt take responsibility and fix to begin with. not to mention the original person I talked to literally told me again that they would bend my wiper back into place. Any car owner that hears that would be upset especially if they werent told that it was DAMAGED in the first place, nor did he say anything about replacing anything with an OEM part until i had to asked directly. I will not return to your business because of your response and the 3 hour drive and wasting my time. At this point if its a continued problem I will take it to another windshield dealership I will pay my deductible to get rid of that windshield so I dont have to deal with your apparent untrained and unethical technicians.

Di
Review №28

Highly recommend. Wish we could double the five stars. Super, super great experience! We are traveling and needed help quickly. Everyone was so nice and had us back on our route very quickly. The waiting area is clean and nicely decorated too. Our glass was fixed correctly and It was well priced. Definitely the type of business that we like to work with. Nice job Touch of Glass. Thank you!

A
Review №29

Live in Albuquerque broke my window in the am had to go to Santa fe broken window an all, called a few places in alb to get a price quotes. When I got to Santa Fe I called A Touch of Glass thinking it was going to be more expensive because I was in Santa Fe but they were actually cheaper than everybody that I called in Albuquerque and they even had a used window and save me another eighty bucks over having to pay for a new one. Professional, saved money Andy and the guys like to joke around but they get the job done within an hr and very informative. Thank you touch of glass!

El
Review №30

A Touch of Glass was efficient and speedy.

Le
Review №31

Awesome work !👍

oc
Review №32

Very kind people and speedy service. I would highly recmmend them.

Me
Review №33

Great service! Shop was very inviting and comfy, very clean also. Staff was very helpful and answered questions. I thought I had a rock chip on my windshield and when I went to pick up my vehicle, I was told there was no chip. I questioned that and we walked out to my vehicle to have another look. I pointed out to what I thought was a chip and the owner confirmed it was not. So satisfied with the answers and the service they did do, I paid my bill and drove off a very happy customer. I will recommend their services and have to my place of work and to anyone else. I will most definitely be a returning customer! Thank you!

Ra
Review №34

Decided to stop by while I was in town and Im glad that I did. Extremely fast service and all the staff were friendly and knowledgeable. The price was great and the location was easy to find. Clean facilities and a nice waiting room you can relax in while they work. Would recommend to any of my friends.

Er
Review №35

Very satisfied with the window tinting I had installed. They stayed true to the scheduled time and finished when they said they would and they did a fantastic job for a fair price. Definitely recommend.

Ro
Review №36

Tracy and staff are amazing. Fast and friendly service. Best price in town. Quality of work is awesome. Recommend them to all. Thank you A Touch Of Glass

Al
Review №37

Gret friendly service. Our window was replaced quickly and professionally.

Me
Review №38

I absolutely love this place! Two affordable front windshields and one side window! Excellent service! Excellent prices!! I absolutely recommended A TOUCH OF GLASS!!

Ga
Review №39

Always the best price in town! Tint looks Awesome! Fast friendly service. Thanks guys 👍🏼👍🏼

Jo
Review №40

Awesome company to work with, very professional, I wouldnt go anywhere else for my glass!

Ch
Review №41

They were very nice and professional and worked with me on getting me the best deal

Ta
Review №42

Fast and friendly service. Did a awesome job at a reasonable price! Would recommend to anybody looking for tint job!

Jo
Review №43

They are the go to for all my glass and tinted needs. Great environment staff are always friendly and respectful.

Mi
Review №44

These guys are awesome and friendly! Ive taken well over 10 vehicles to them for tint or windshield replacement, both personal and business. They always stick to their estimate for cost and time. Highly recommended to everyone.

Pa
Review №45

Fantastic customer service, reasonable prices, nice waiting room and quick service!

C
Review №46

Absolutely wonderful group.Very fast, always find a way to squeeze me into their busy schedule, rite away!Cheaper, faster, and better work then where I had gotten in the past in ABQ.I would recommend to family and friends.

ch
Review №47

Had work done getting my windshield replaced and they sublet the installation to Touch of Glass. Molding was not set right and broke the cowl, when I went back for help they were very rude and in the end did not help fix my problem. As a suggestion maybe don’t have your installers talk with the customers. The installer took it as a insult that I went back with a “problem”

KY
Review №48

When my first new windshield had a funny warp in it, Touch of Glass offered to replace it, and transported my car themselves. Exactly what you would hope would happen if something goes a little wrong - sincere apology, and immediate fix with no inconvenience! Wonderful customer service, much appreciated!

Sa
Review №49

Really disappointed after hearing such good things about this establishment. They did not want to give me an appointment because I only needed my two front windows tinted and I couldnt get it there in the morning. The guy refused to make me an appointment even a few weeks out. What kind of business turns away potential customers when they are trying to work with you???? Really? I was going to take another car for a full tint after this one but I will more than happy take my business elsewhere.

Sa
Review №50

Their customer service couldnt be beat. They located a hard-to-find replacement windshield very quickly, and worked around our hectic schedule for the installation. It was such an easy process!

Jo
Review №51

Quick and a job well done.

Sa
Review №52

Great service! I have been here for windshield replacement several timesthe work is always done right the 1st time!

Wo
Review №53

Great customer service! A Touch of Glass services our entire fleet of vehicles. Always a great experience. Fast, clean on the spot replacement!

Pl
Review №54

Always great work at a reasonable price! Will definitely be back....

bl
Review №55

Im hoping that my 2nd window replacement wont leak anymore 🤞🤞🤞

Er
Review №56

Really good service, they got my car in and put in a new window in no time, very friendly staff, very professional. Will be going on monday to get some tint done, it will determine if these people will be my new tint people, because it is hard to find good tint people definitly with good prices, because a lot of people will try to over charge. But i have heard very good things from dofferent people.

Da
Review №57

Best touch up in town. Went years back and fixed my Windows asap.

Ky
Review №58

Always get my tint and windshield done here Tracy is the best and all the employees do a great job

Le
Review №59

Very helpful, very friendly, comfortable waiting area, very quick repair, reasonable prices. Check them out!

Di
Review №60

Scheduled appointment for 3:30pm, showed up early and they started immediately. Gave estimate of 90-120 minutes, then finished in 45 minutes. Charged me exactly as quote with great service!

Pa
Review №61

A Touch of Glass is very professional. They answer the phone on the first ring, the shop is clean, they always have someone sitting at the desk. They fixed my window in an hour. Im about to bring back my other car for a replacement window. Plus, both front windows were under 200$, as they use aftermarket products. Id highly recommend them. I replaced our GMC Acadia window several months ago and I cant tell any difference from the factory window.

De
Review №62

Good place, nice staff. Very professional, service was fast

Ba
Review №63

Good service, nice lounge, product well installed

Ba
Review №64

They obviously overbook their appointments and make it clear that discussions about schedules and timing mean nothing to them. Left me sitting for half an hour while others were being serviced...why bother scheduling an appointment?

Do
Review №65

Tracy is always just great!

MG
Review №66

I work for a local car dealership here in town and always refer and send business to Andy and Tracy at touch of glass. They are strait forward honest and always do A+ quality workBest glass shop in town!! Plus they have a shuttle service.

An
Review №67

Loved

Pa
Review №68

Nice comfortable Lobby friendly personnel

Ro
Review №69

I have had wonderful service from them both times . One was a difficult job too. They arethe best

Jo
Review №70

The worst installation in Santa Fe. Took my new vehicle in to get the windshield re sealed and got vehicle back with numerous scratches all over hood. And the problem was not fixed!! I do not recommend this business.

ge
Review №71

Wow!! It took less than an hour to have my windshield replaced(got appt on monday day for work the next morning--tues). Great price!! Great work!! Nice, clean, comfortable waiting area!! Tracey and all the staff were outstanding!!

Ca
Review №72

The guys at a touch of glass are amazing and wonderful people. I got 2 cars tinted and 3 windshields replaced in one day, all in a very reasonable amount of time, at a superlow price, and the service and quality of work is the best! I did have one very minor issue with one of the tint jobs but I called and they brought me in the next day and made it right at no additional expense with no complaints. I no longer live in santa fe but will continue to bring my cars to a touch of glass for life and well recommend everyone I know do the same, thank you so much a touch of glass!

Sa
Review №73

Really nice people

Ju
Review №74

This business is the best!! Quality friendly professional service. Not many of them left in Santa Fe!Recommendation Made!!!

Ar
Review №75

Very friendly, Profesional, and recommend them highly

Ge
Review №76

Very friendly and fast service!!

Br
Review №77

The owner was extremely rude and demanded I pay for the more expensive glass

Va
Review №78

Fast, efficient, and super friendly service!!!

Ca
Review №79

Love that touch of glass best service n best prices.

Wa
Review №80

Great service and very friendly!!

Se
Review №81

For many years Andy has gone above and beyond with A Touch of Glass. You wont find a company more dedicated to making sure you are happy.

Ca
Review №82

I have used there services several times and they were always fast, friendly, and honest. I would refer them to anyone.

Mi
Review №83

Great people and they do great work and they are fast.

Ma
Review №84

Wonderful customer service! Nice spacious waiting area. Car was ready in 35 minutes!!!!!!

Da
Review №85

Excellent, friendly service. Windshield replacement was on time, priced very fairly, and quick.

Ad
Review №86

Molding peeled off 10mins after leaving the place claimed it was my fault for driving down the road too fast refused to fix it couldnt understand the guy his accent was so thick didnt bother went up the road to action glass they help me out better then touch of crap did

Ru
Review №87

The best! Customer service the best!

Jo
Review №88

Absolutely the best for window time and windshield repairs

Ra
Review №89

Friendly, professional, quick.

Ro
Review №90

Prompt, efficient service!

Ph
Review №91

Great Service,and professional courtesy

au
Review №92

Amazing service and skill. Couldnt rate these guys high enough!!!

Ad
Review №93

Good work, fair prices.

Ly
Review №94

Awsome customer service and pricing!!

Ya
Review №95

Good service and friendly

Ch
Review №96

Great service

ja
Review №97

Can

Information
9 Photos
97 Comments
4.5 Rating
  • Address:1121 Calle La Resolana, Santa Fe, NM 87507, United States
  • Phone:+1 505-471-1996
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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