I recently discovered Online Metals as a great resource for sheet aluminum. It is perfect for making bases for my art work. Product quality is great, and customer service e is even better! Shipping is super fast too.

Super fast! Super friendly service! I messed up when typing my size in online. I emailed the sales email and on a Sunday they got back to me! I was not expecting to hear from anyone on a weekend! My metal bar has already been cut and shipped! So fast!! Looking forward to getting it installed when I receive it. Highly recommended!!

Local place to get any aluminum tubes, brackets for my projects...Order online and have it will called.Good prices !!!!!. Huge warehouse.They all practice covid-19 protocol,Will be back......A+

VEI Aerospace Inc. is very pleased buying from Online Metals. They provide accurate information, make it easy and efficient. When manufacturing smaller quantities, it makes sense to avoid excessive waste and buy just the size needed for those jobs. Their materials come with material certs if requested. The material quality is consistently good.

Material was excellent, cut to size. fast delivery, very happy

Dont bother reaching out to these guys they are absolutely a waste of time and do not know the industry Thyssenkrupp should stick to elevators

On Line Metals response to a lost shipment is the best Ive ever had. Even on a Sunday they shipped a new order that UPS had lost. No problem! Best EVER. Thanks Pat

Great customer service and support. Exceeded all of my expectations. I highly recommend them.

Unfortunately the material I ordered (Full hard 301 Stainless) is drop shipped and quality control is very low. I left the material sit past the 30-day policy, so some of my fault there. The situation was related to the distractions of the Covid virus, this happened at the beginning when we all needed to fight for toilet paper and bottled water right?, but while effort was taken to try and get the source to take care of the issue, the end result was that I had to write off a total loss, material is unusually bowed. Fortunately I learned my lesson with a small sample order worth about $160, and not a production amount in the Thousands of $$$. Note the site doesnt warn of this material condition, which would have saved a lot of head aches, the site shows a nice stock photo of flat material. I need to process it on a fiber laser, and the parts needed to be relatively flat. The material bowed at least 10 inches in a length of 48 inches. I will have a hard time placing future orders with online metals.

Purchasing from Online Metals was a great experience for me. The materials were correct and the service was fast. I also left a voice mail requesting a cert. for some steel tube and got it via Email later that day. Very pleased with the service.

Oh man. It was after hours and she still got back to me. That was customer service to the highest order.This company rocks!!!I was formerly the owner of Frontline Engraving and bought all my steel from you folks.Amy Sutton has taken that over under her company name Frog Werkz. I told her to buy everything from your company.Short story long...lol....once again, nailed it !!!

Online Metals is GREAT! Ive only purchased from them once before but Alec my sales agent got right back to me with my online inquiry. He explained everything to me, including the math involved!He was patient with all of my questions and figuring and together we put my order through.Im just a crafts person with small orders but big or small, Online Metals is there to help!Looking forward to beginning my project!

Excellent support services. A mangled order was straightened out in only a few minutes on the phone with a friendly and helpful staff member. People being people, problems happen sometimes and this one was resolved simply and easily. It could not have been faster, easier, or better.

Needed to find an aluminum block with specific dimensions; Google led me to Online Metals. Once on the site, their customer service helped me navigate to exactly what I needed, quickly and efficiently. The aluminum block will be cut to my specifications. Perfect online experience.

Terrible service, ordered 2 lengths of brass, was told materials were in the warehouse and would take to days to process and I could pick it up then, then I get an email that its 8 days out, so I was left with little choice, the day came around and I called and it was not ready, called again next buisness day, and they said it was being processed and packaged, and nothing. Then I called again on the third day and they said it was on the road in Ohio and it was never at my local distributer in California. They lied the whole way thru.

Carly informative concerning product lines, prices very reasonable, 22gauge stainless steel, much less than the sheet metal shops in my hood!, also have other metal alloys !.Great job carly! Wish you would answer phoneOnlinemetals.com

I have been in the Manufacturing Industry for over 45 years, and working with Online Metals was the first time ever that i felt that they were really interested in helping me locate what i needed. Amanda Rumbaugh is a true professional that took the time to research and find the specific material I needed. You should have Amanda teaching your inside sales staff how to treat people on the incoming calls. Maybe you could figure out a way to Clone her. . . . . . She was amazing.JOB WELL DONE ! ! ! ! !

I am very happy with the service I received from online metals, they have tried everything to get the product I ordered to me without any extra costs for me. Great Company!

Thank you so much for offering me the quotation on a similar alternative item. I love your fast response time and offering me other options for my material. I appreciate your help in researching alternatives for me. Very satisfied with your services. Thank you.

Online Metals, is a great source for all you need when you are looking for your basic metal shapes - great selection and pricing.The service is professional and extremely fast, I will never use any other supplier for all of my projects.Andrej

Excellent service, kept the social distancing in effect and quick delivery of my order. Ill keep coming back.

My husband and I needed square aluminum tubing and found this company online. Ordering was easy, shipment was quick, and when the shipment was lost by the delivery company, customer service stepped up to the plate and got another shipment out to us right away. Great quality product and excellent service. Thank you!

Great customer service! Ups had a mis hap and i emailed customer service late in the day. They not only responded but sent a replacement same day!

They responded quickly to a question, explained there answer, and even provided a solution

Great selection and prices. I ended up having a shipping issue with my order and they resolved it immediately. Incredible customer service!

Jay CarsmanPosting publicly. Learn moreOnline Metals has been my Go To source for metal and plastic for years. Their service is fast, cuts are accurate, their shipping folks pack everything so it doesnt get damaged, and the pricing is good. I try to combine my orders and I save on shipping costs. And, when or if you have a problem, their Customer Service is First Rate. No arguments, no delays. The just solve any problem and your product is on its way. These folks are great!

First they lost my order, then it took weeks to get it, they did very little when it came to customer service, and when they did ship it i wasnt given a tracking number. I just received the product, and more than half of it is unusable due to being inferior material. Now Im out money, running short on time, and have to order from somewhere else.

Prompt service, great prices, great website to find large selection of metal and shipment prices. Email responses are prompt.

This is the worst place to deliver to.

Closed early before hours posted. After already screwing up they shipped an order that was going to be delivered before the promised date. Don’t waste your time

Found these guys on google looking for food grade stainless steel, thought it was going to. Be a challenge with a expensive minimum....FORTUNATELY, onlinemetals.com came thru!!!Placed an order over the phone for will call here in LA. Customer service was helpful and knowledgeable, prices were great. Order was ready for pick up next day. Then placed a couple orders online. Order ready next day!Their website is easy to use, their product offerings are great. They specialize in small quantities & custom cuts. No problem if you’re not buying 10 tons of metal. Prices are amazing. No more having to deal with other local distributors that have to “special order” everything and incompetent front desk attitudes.Sign up for email list & they give discounts! This is not a paid review. Straight up & real!

Quick and Friendly; great people and exceptional product offerings. I have shopped online for metals, requested quotes from a variety of industry websites, and Onlinemetals has met or beaten prices. The website is full of guides and calculators, very easy to use, and has two formats to chose from. Excellent web design to support the products they offer. _CS. LA

Have only needed to purchase once, but did have a CS question about my order. Online Metals got RIGHT back to me with the answer! Anytime I might need materials they offer I wont hesitate to to contact them.

Good resource, especially for tiny-small quantities. Coupons make the shipping a push, and maybe even better. They often email you 15-20% off coupons when you buy from them from time to time. Test Reports are good and complete, and customer service is available to help. And they offer tax exempt and Net 30 for business customers. They actually read the order comments field too.

EXCELLENT CUSTOMER SERVICE RECIEVED IN A VERY TIMELY FASHION. I WOULD DEFINITELY USE THIS COMPANY AGAIN!

Package arrived damaged and the contents were missing. I called their customer service and a replacement shipment was sent that same day. Exceptional service

Exelent customer service at this branch they all help you kindly.

Materials are cheaper then mcmaster-carr, they can cut the material to size, Great Customer Service!!!

Great pricing and response. Good customer service.

DELFINO FERRUCHO IN CHARGE OF WILL CALL IS THE MOST MEAN PERSON I HAVE EVER HAVE TO DEAL WITH, HE HAS TO APPRECIATE CUSTOMERS AND HIS JOB.

The metals are of good quality and are prepared or delivered at the said times. When making returns, the call staff is professional, punctual, and proactive in providing additional help.

The will call desk usually has a friendly associate there to help you with your order. If not, just wait a few minutes or get somehow from the copper and brass desk to help find someone.

I called yesterday they said that I could come in and get what I need I didnt need much just a couple of pieces of square tubing anyway they said that I couldnt pay here that I had to get online and do it with the credit card so this was a totally wasted trip here so if you plan on coming here for something small dont do it its not worth it youre just wasting your time

Good!!!

Great products and great service!

Super experience