Good people,did what I asked.... recommend them honest... cant ask for anything better.!!
Great service! Juans the man . Very punctual and high quality work. Would recommend to the dearest of family members. A+
Great service, speedy brake job at reasonable rates. I’ll be back here for sure.
Went in for something I thought I needed (another repair shop told me I did), but when they checked they were honest and told me I was good for another few oil changes! Didnt charge me for what I didnt need! So grateful for these guys
I cant recommend this repair shop enough. Very honest and trustworthy service, with very reasonable prices.
People are good at what they do car is running like a champ 🏆💪👌👍
Best value (skill=High,price=low) mechanic Santa Cruz. Major repairs to my 2002 Honda civic Si and 2001 Subaru Forester. Juan and all the staff here is honest, skilled, and I will go back to them next time.
Juan has been my familys mechanic for the past 5 years and weve always had a positive experience with his service. Honest, fair, and competent...what more could you ask for?
I took a vehicle (I ended up buying) for an inspection before purchasing to make sure it was going to be reliable.They noticed two oil leaks ( that I had the dealer fix) they seemed to be fixated on oil problem and apparently did not inspect anything else. The vehicle ended up having a bad radiator hose and other coolant leaks that caused me to break down (luckily in town) and be towed to a shop for repairs costing at least $1,500. I say at least since it is still in the shop and wont be done until tomorrow and I dont know if they will find anything else wrong after these repairs are completed.If they would of done a thorough inspection I would not of purchused this vehicle. I will not go back or recomend them to anyone.The vehicle is a BMW so repairs are more expensive than other cars. The vehicle only had 103,000 miles when I bought it now has 105,000. I was expecting a vehicle that would go at least a couple of years before having major problems. That is why I had the inspection done in the first place.
Did everything right by me. No BS mechanic. He diagnosed the problem with my coolant system. I picked the brands of replacement parts, he put it in quickly and it took the correct amount of time in labor.
I note a negative comment about Westside complaining about the cost of a oil change from someone who knows nothing about auto maintenance and certainly the cost synthetic oil and a filter for her car. To try to hurt. local business because she is on some kind of ego trip is precisely what is wrong with reviews from someone who knows nothing, but pretends to. My business has used Westside for years and for 3 separate cars ( different makes) and all the service has been done professional.manner and at reasonable price. It is unfortunate when someone glibly bashes a local business from Palo Alto.
Excellent work
Had a great experience here when having my AC compressor replaced. Super fair and fast service.
Zero not one star. I went in because of the good reviews 5 stars. Asked for an oil change, tires pumped up and check the other coolant etc fluids because I’m going cross country and don’t want any problems. While I had just given my keys the next customer comes in and asks for a new starter. The “man in charge” says do you want a good one? Who on earth asks that? Of course you want a cheap and reliable starter. I got a $75 synthetic oil change, and they didn’t refill my tires that needed air. I challenged them on the price saying it was ridiculous and they said synthetic oil is so expensive and I paid. You can get a synthetic oil change at GTS Mountain View for $35-40 and they really inspect your car and care. Plus if GTS finds anything the prices are completely reasonable. I’m sure my other fluids aren’t checked and now I don’t trust my oil change right now. I went back in and told them my tires are still deflated they are to be 35 in front and 33 in back when cool. The front are sagging still. He says “the tires had the right pressure when they came in.” I brought it in because I’m at 30 hot on the front and 32 hot on the back - not ok. So I spent $75 and will go to another mechanic tomorrow as I don’t trust them. Please don’t come here they are completely unprofessional untrustworthy and don’t care - maybe they are great to loyal clients but how can there be any if this is the first experience?
Great selection of auto accessories and low prices
Good place and nice work.
Good mechanic good service 100% guaranteed jobs