Great team here. Fast and were able to get my wife a new rim very quickly after she broke it while driving on a flat tire trying to get to safety. Prices were good and service was pro.
Excellent service. Drive through oil change is is so convenient. They did a great job.
Let me just say a few things that impressed me. The final price turned out to be lower than their initial quote, which was a rare experience. At the bottom line, this is a sign that there is probably no rip-off at this place. (They explained to me why but I didnt fully understand - which didnt matter.) And both of these prices are about half the quote that I initially got from a nearby dealership, which I declined because it seemed excessively high. Lastly, after getting all the service, I inquired about a scratch that my car got some time ago, and Rick took his time to scrub it off using wax. They sure know how to care, attract, and impress customers. Would definitely come back when I need to.
Nice people and fair prices. Plus they let you sir in the car while they work on it
Auto Express offers honest estimates on their services and reliable quality repairs.
I love this mom-and-pop shop! The owner and several employees know me by name. I always feel like family when I step in! The service is fast, thorough, and efficient! Couldnt be happier.Was quoted an hour and a half for oil change, smog, tire rotation, and tire patch. Was in and out within an hour.
First time at this oil change provider. Brought Good Times coupon for $24.95.Asked for and received tire pressure check.Quick service. Technicians explained the procedure well.Unfortunately, my Toyota requires special oil which brought the total to $65.00
Grateful that my car was serviced here by skilled, kind, caring and knowledgeable owner and team of mechanics. Thank you so very much for helping me.
Had to get my car smogged, these guys were great in out low price. I can’t afford this but glad these guys didn’t charge me an arm an a leg for the useless tax/test.
Quick, efficient and friendly service! Didnt leave my vehicle. Will definitely return for additional services.
Great place would recommend to anyone!
I bring all my vehicles for service here at Auto Express. Paul (Owner) is exceptionally experienced with all vehicle’s and will inform you of your best options to proceed with repairs. His service mechanics are all very knowledgeable and friendly I would highly recommend Auto Express for your vehicle service and repairs.
I have been going here to Auto Express for years and I completely trust Paul and his crew. They are very kind, they do great work and they wont do unnecessary work - ever!! They are trustworthy which is a huge plus for those in the auto repair business. They are also caring and compassionate, whuch are unusual characteristics for an auto shop. I cant say enough about the guys over there! Give them a shot, you wont regret it.👍😁🏁 - Brenda
I always like coming here for an oil change! Paul and his crew are great at taking care of you! The drive up is always fast, convenient & great quality! They work on everything here, I recently got my axles done which were long over due. I dropped off my car and service was done within acouple hours! Thanks guys!
Seem very nice. Taking car in soon.
Purchased my tires from Auto Express and they were professional, quick and the most affordable place. Paul and his team were great! I’m very satisfied.
Paul is excellent. Honest. Thorough. And runs a great team. No funny buisness here. Very professional. Fast. Experienced. I definitely wasnt over charged and my car is better than ever after his care. What more could you want ???
I had a flat tire changed and all tires rotated and aligned. They were amazingly fast and professionally friendly. I was exceptionally happy with the service and the experience.
Pauls team is always professional and understands what parts need repairs and completes the work on time.
Fast, friendly, helpful- I’ve been coming here for years to service my cars and I’m always satisfied with the service I get.
This place tried to rip me off. I had been a customer here for over 15 years. I went for a smog check but failed due to the “visual inspection.” The tech told me I had an exhaust leak and likely needed my manifold replaced, a $500 job. I took the car to my regular mechanic who told me that there was a minor crack in the manifold but that he didn’t see why it would cause a failed test. I took it to another smog place and passed fine. This place has now lost a long time loyal customer due to trying to tip me off. I will never go back.
This is my 2nd review to a business, first one is to my amazing hairdresser :) I started taking my vehicle to Auto Express for an oil change. It’s fast, convenient and the experience has always been great. I recently purchase new tires as well. When my check engine light came up, I didn’t hesitate to take my car to an auto shop I trust. They fixed the problem and I was back on the road the same day. Without a doubt, I will be going back for oil change, new tires and any other car issues. Thank you for the efficient and thorough service!
Great service. I bought 4 new tires. Great price for tires and labor. They arrived the next day, I dropped my car off and they called me back in an hour, even put my spare tire back on my crank. Do all my oil and transmission flushes here too. Quality company. I wont go anywhere else.
Auto Express Tire Pro is my HAPPY AUTO PLACE!! I always feel like im in good hands with the experts here! They do great work and give me suggestions for future maintenance to keep my car running happy for years to come. The customer service is always friendly and helpful. Truly unmatched to other shops!
Awesome place for any auto care issues you might have
One of my go-to shops in town! I take all my cars here for smog inspections and its always fast and friendly service. Theyve also gone above and beyond helping my sister when she had car problems and didnt charge her an arm and a leg. Ill keep coming back and recommending this place to friends!
I have been a customer with Auto Express Tire Pros for years and have NEVER been disappointed. Over the last 15 years I have had 6 different vehicles serviced by them and I have always been impressed with the quality of work big or small. They have always been extremely fair with pricing and afforded me different options whenever possible to fit my needs as a customer. I also lime the fact that they get the job done fast. This place is the best! Thanks to Paul and the guys.
Friendly staff, quick efficient service, I come here for all my vehicle needs.
The guys at Auto Express are absolutely the best. True professionals, reliable, customer focused, not overpriced. I’ve been a customer for a number of years now and feel like I have trusted friends who will always take care of my car like it’s their own. Can’t recommend them highly enough.
Auto Express service technicians are fast and thorough at a reasonable cost.
Quick service. Friendly
If there was a choice of six stars I would pick that. The five stars going towards their great work, their efficiency, their knowledge towards what they are doing and explaining that to you because were all not mechanics and sometimes wanna know more, and finally their appreciation to have you as a customer. Most places just want to shuffle you in and out and focus on the dollar but here it was different. That sixth star if I could have picked that option would go towards their hospitality. To many businesses whether it be a auto body shop or a restaurant lack this key trait, but not here and not Paul. Thank you guys for all your work and kindess. Go see these guys you will know and feel that your cars in great hands.
The staff at Auto Express have always been professional, trustworthy, and incredibly friendly. I have been going to them for years for all of my vehicle repairs and maintenance. I frequently recommend them to friends.
I love you guys...fast and efficient
Got smog testing. Found out that I have to fix my truck. For a 23 old truck price was so good.
Got our car repaired quickly and professionally. I recommend Paul, Rick, and crew for all your automotive needs.
I’ve been using Auto Express Tire Pros for over 5 years now. They have excellent customer service, complete the work in a timely manner, and explain the work done in way you can understand.I tried several other mechanic and auto service company’s before I found them. But I won’t be looking any further.When I had an urgent matter that was going to require more than a day’s work, they even loaned me a car to get myself and my soaking wet German shepherd home. These guys are great.
I have been a loyal customer at Auto Express Tire Pros for at least ten years and they have never disappointed me. Whether its just a fast oil change or mechanical problems or a major tune-up, they have always been friendly, polite and professional in dealing with me. Their mechanics are fantastic. I have no plans to look elsewhere! Paul and Rick really know how to run a business.
Auto Express is the BEST! I took my Ford Ranger to them for all services, for almost two decades. And now I take my new Subaru Crosstrek for her warranty checks. I trust them entirely to keep my vehicle road-worthy and recommend them without hesitation. Thanks especially to Paul and Rick with whom I have developed such a trusting and caring relationship after all these years.Vicki Noble
I love this place! The people who work here are all excellent -and they have very little turn around in employment (which says a lot). I not only get oil changes FAST and reasonably priced but I’ve gotten tires and other mechanical stuff done and they’ve always gave me a deal and fixed my car correctly the first time! Highly recommended!!!
Paul and the staff are always helpful when I need work done on my vehicles. Work is done fast and finished as promised. Definitely recommend!
Quick, effective, helpful and I didnt even have to get out of my truck.
Everyone is always so amazing and friendly when I take my car in. They let you know whats going on and how we can remedy it. Great service and great customer service! I have and will continue to recommend them 😁.
Great service, fast and courteous. Ill be seeing them for my next oil change.
It is always a pleasure getting my vehicle serviced at Auto Express Tire Pros. The staff is incredibly helpful and friendly. They made my visit even more special by remembering the college Im attending. The service was quick and affordable, leaving my car in tip-top shape. Thank you Paul!!!
Rick and Paul and the crew have taken excellent care of us for years. Auto express tire pros is the best source of tires on the northern California coast. Also I trust no one more than Rick and Paul with the care of my vehicles. Highly recommend without any qualifications.
Great friendly service!! Awesome experience, quick, easy and they didn’t try to get me to buy anything I didn’t need.Would always go here
To the staff at Auto Express Tire Pros: Thank you for being so friendly and helpful. Its why we drive from Aptos to your shop! Have a great day!
Friendly staff. Paul was helpful in explaining and showing to me the work that was needing to be done on my truck. Every employee I talked to was happy to answer any questions I had. Definitely recommend.
Paul and the team do everything they can to make your car experience a pleasure! We trust the team with all our vehicles. They always accommodate our schedules even if dropping in at the last minute!! Very conveniently located as well. We highly recommend them! :-)
Paul and his team have helped me care for several cars over many years. We have developed a trust and familiarity that gives me confidence that mechanical problems can be solved with a minimum of discomfort. The guys find me a loaner, keep me informed as work progresses, offer guidance and get me back on the road asap. I am grateful to have this connection and friendship, and I feel appreciated as a loyal customer.Thank you!
I went for an oil change. I saw one technician seriously spit on the back of my car for no reason while another tech chuckled. Creepy. Although I got a response on this post to check the business, Im positive this is where I went. I changed my review from one star to two since it was really just the one tech but the service was fine and everyone else seemed OK.
Auto Express is the only place I go for car maintenance needs. Their service is thorough and dependable. Their courteous and professional demeanor is a reliable perk that has made me a loyal customer for the past 4 years!
I have always had excellent service at Auto Express. Paul and his staff are always so friendly and professional. Their express oil change its so convenient. I am a regular customer and Ill continue to give them my business. They have also helped me with new tires and other maintenance on my GMC. I currently have 245, 000 miles on it and with their help Im hoping to hit 300 K
These guys are all awesome. I like the fact that they have had the same guys working there for years. The loyalty says something to me. They always stand by the work they have done and follow up if need be. They do a great job every time and they care about the quality of their work. They give sound advise. I have no complaints. Every time I have taken my car for work someplace else I have regretted it and wished that I had gone to Auto Express.
The service I receive here has always been more than satisfactory. The guys are friendly, knowledgeable, fast and efficient. I see no reason to take my business elsewhere.
I found the TirePros staff to be attentive, professional and very responsive. I dropped in without an appointment and they recommended some preventive maintenance that needed to be done. They got me in and out very quickly including getting some parts for me. I will use them from now on. My second experience was an urgent problem with my Electronic Computer Module quitting on my 10 year old Corolla. Once again, they demonstrated a commitment to making this process go as well as could be expected and went the extra mile for me.
Very convenient to be able to just turn up without any appointment and get the vehicle smogged and an oil change. Make yourself a free hot tea while you wait.
They are very caring and generous. They go above and beyond their duties.
Paul and staff saved me on that commuter day! I had drove to other sites looking for help but got none. Googled and found this drive in. I was immediately greeted and assisted with flat tire repair at an affordable price!
Last week I came over the hill with a clicking sound in my rear tire. By the time I got home the tire pressure warning light was illuminated. After re-inflation by AAA, I drove directly to Auto Express for evaluation. Since the tire had a big bolt right next to the sidewall I needed a new one. The guys showed me the problem then helped me find a new tire since my Volt had no spare and its current tires are no longer manufactured. It took some digging to get me rolling again but Auto Express helped me get the best solution possible. Professional, friendly, and very courteous staff. Go there!
I have been going to Auto Express Tire Pros for many years. I continue to go back to them because they provide excellent and honest customer service. I always know I will be treated fairly, honestly, and with prompt service. They are experts at what they do.
These have been taking vacate of my car and rv for years. They are great. I trust them with my car needs completely.
I have been going to Auto Express for over 15 years, since moving to the Aptos area. As a single woman, I was always concerned that I would be taken advantage of regarding auto repairs/parts. This was most certainly not the case at Auto Express. I was and am always treated fairly, honestly and professionally. I am always welcomed by Paul, Rich, Pete and Dino.I have referred others to them and cannot imagine trusting any other group of people to service my car. Plus, they always had dog treats for my Sammy!Thanks so much, guys!!Anne Young
I’ve been going to to Auto Express Tire Pros for years to get my car serviced. They are always quick, affordable, and answer any questions that I have. Highly recommend them!
I accidentally put windshield fluid in my radiator overflow resavor. I turkey basted most of it out . My husband took it straight to Auto Express to have it drained and filled. $125.31 later When pulling away from the shop they noticed a water leak and now my water pump which never leaked before has to be replaced.
Hi guysThanks for the great work that ypu did on all of my trucks and cars. It was fast and fair. I will let all of my friends know about you.Thanks Greg
Excellent service, great stick to your ribs Czech food. Nice locals feel to the place, and great Beer!!
I have been going here for 6 years. These guys are always fair and always friendly. I have recommended them to friends and family and will continue to do so!
I want to say, Paul and his crew, always take care of me; they have saved me money. I trust them with all of my car needs from oil changes to tires and of course their mechanics. I would recommend, to anyone. Please, check them out. 😘
I went in for a smog test, and although they dont take appointments, I was lucky and no one was in line. So in about 25 minutes I was out the door with all the paper work complete. The price is appreciably lower than the standard prices charged at most gas statins. I mistakenly thought the price quoted was even lower than I had to pay, and when I mentioned it in a response to how well was my experience, Paul offered to refund the difference. NOW thats good service. I will be back.Bob Schmidt
These guys provide quick service and honest with what you need for your car! Highly recommend. Some of the best customer service Ive experienced
Hands down the best place to take your car for ALL its needs in Santa Cruz! Paul and his crew are very caring, kind and professional. I wont take my car anywhere else!!!
Ive been taking my Honda to Auto Express Tire Pros for several years now. I am so grateful for the excellent service, honest advice, and willingness to help me find solutions that are within my budget. This is an all around great shop!
They seriously charged me $220 for oil change, tire rotation, and transmission flush. Ive been here a few times before and theyve never charged for the tire rotation, so seeing a $70 charge for parts and labor was a shock. They also charged me full price for the oil change and didnt give me the coupon discount. Seems like upcharging is the new thing. I was a regular because they USED to have the best prices, but I definitely wont be back after this.
I loved that they are open on Saturdays for oils changes. I didnt love that someone didnt put the oil plug in properly and the plug came out, so did all the oil which seized my engine and now it is dead. It was a really good car that I took very good care of. :(
Ive been coming here for 15 years. Service is always great and prompt. Technicians are always polite. Prices are very competitive. I drive farther than I have to for their positive attitude.
Very professional, knowledgeable and friendly. Basically my go to guys.
In a world of quick fixes and dwindling focus on customer service it’s refreshing to work with shops that still care about doing the job right and making sure they meet or exceed customer expectations. Paul and the crew at Auto Express Tire Pros are top notch!!!
Ive always had great service at Auto Express. Tires are priced competitively and the wait time is not long. I would recommend them.
Very. Helpful and knowledgeable.
It was time again for my truck to be smogged and they took great care of me! I love this location and highly recommend them for service and smog needs 👌🏽
Great service people is friendly
Terrible experience! I and my family have been going here for quite some time, and service has been going downhill. It seems that once they gain your confidence, they feel they can take advantage of you. My sister was actually told by one of their employees that tires are supposed to lose air! She went there with low tire pressure multiple times and they did nothing even with a warranty. Regarding engine problems, they repeatedly misdiagnosed the issue, taking our money to unnecessarily replace parts. We finally took our business elsewhere, as it seems they reward customer loyalty with deception.
Went in for an oil change on a coupon, received no pressure to upgrade the oil or have to deal with any hidden costs. They did discover a CV boot torn and leaking, gave me a very fair price to replace it, they even had an open bay to do it right then. Out the door in a few hours. Thank you!
Always get the best service when my family and I bring our cars here.. Paul is the best!
These people are fast and reliable.
Good place for oil change ( get coupons in the mail), and other automotive needs.
Always takes care of problems. Good on checking what needs to be done. Just a little on the expensive side, but the I dont really shop around for price.
Friendly and knowledge staff, quick service. Reasonable priced. 10 stars!
The mechanics at Auto Express continue to keep my older vehicle maintained and performing well.
Awesome services and Great personal! I never go anywhere else!
Great service and friendly staff!
Auto Express is the best! Wouldnt go anywhere else, always professional, courteous and honest.
Had my oil changed and tires rotated. Made appointment for 2pm. Picked it up before 5. Hassel free and great costumer service thanks to Paul and Rick!!! The coupons are a plus!!!
Paul (owner) goes above and beyond. Whether it’s a minor service or complex repair I’m always well taken care of.
Saved me a ton of money
They have been servicing our vehicles for more than 10 years.
Paul and his crew are great, if you have a problem with your truck or car, take it to Paul 🚙🚙 been going there for 30 plus years 👍