Great deals, got the new Xbox series x console bundle with the pro member for early access members only was cool to have first dips

Things were ok at this specific one in Santa Ana I Still dont like Gamestop ...when you buy a Gaming console for $500 and try to get them to buy it back only 1 year later they offer you $80 same with games im done buying anything form this place!!!!!!

Always find what I need for my sons Xbox 🎮 only hard thing is parking other than that great service

I love this place gives me a great feeling and ther service is great

They have great service but I would recommend them getting more consoles and brand new ones because if they did it would be a win win because they would get money and we would get consoles

Love this location, the guys here are always very helpful and dont push useless stuff on you. Ulysses is a great manager, always friendly and willing to help you out.

They never answer the phone.

They had what I needed fast and helpful

They have no pokimon no xbox 360 controllers and good xbox 360 games

Staff were friendly. Just came for used x box game and yknow of course there wont be a huge selection but one guy helped me and I enjoy the game. He knew what he was talking about which I feel is big bc theres no many other games to know about there.

Recently purchased Cyberpunk 2077Loving it thanks gamestop for reserving it and for the memorabilia included

Great staff and looks clean

It was a great experience i just wish they had more stock and a bigger store

Great great service.

This place is great, but today it was closed 20 minutes early. It was a bummer. Supposed to close at 8:00 but arrived at 7:41 and was already locked.

Came to the store exchange my controller cause I called 10 minutes earlier to see if they have it on stock and a guy answered saying that they do but once I got there they said that they dont have one in stock. Was about to say something about me calling and saying if they have it on stock but kept it to myself. And I ask Pablo an employee there to check if they had an item in stock or can he check in any other store to see if they have it. All he said was Oh we dont have. And the other store said that they dont have it. He didnt call or check. Im disappoint on the customer service here.

Super crowded. Under staffed to handle the load. The people were super friendly and helpful though

They didnt even give me good service they would let me in the store I had cash and they wouldnt accept it what a bad person

Just got told they’ll hold an Xbox for pickup. I came in 15mins, waited for 15 while one guy was on the phone and another just walking around. They finally tell me they sold it to someone else. Just now. I asked him why would he sell a item on hold. Items can’t be placed on hold. Which he says he told me on the phone. He did not. Also why ask for my name to hold the item? GameStop needs to step it up. Their service has been awful for years but this is neck level.

Nothing bad to say went in got my game then left not a bad experience

We were able to do everything we came for. We reserved the game we wanted and found a used copy of an old game that we really like.

Friendly enough but told me there was a buy 2 used games get 1 free right off the bat while i was browsing. Turned out it wasnt actually a promo when i went to purchase. Pretty shady..

Great costumer service

Good service, on time and very clean

This is one of the best gamestops the staff is very knowledgeable and they have great service

I had a problem with the x box one brick, wasnt working yesterday and I called this store and ivan help me out. He told me to come so he could check it out and he fixed it.Thank man really appreciate it!Great service!

The people there were very nice and patient makes my shopping more pleasant thank you

Place is the best ive worked here and have been going here for 12 years

The people working inside will help you with whatever product you are looking for. Always helpful, organized, and dedicated to making sure you leave home happy.

They have lots of pre-owned games thats awesome THE ONLY bad thing is a guy the goes by the name of TEMO he said i couldnt get my money back on a game i purchase at another gamestop even with my receipt and i was under the 7 days he said their new policy says that which was NOT TRUE i had it to go to another gamestop 😡

...NOTHING BUT GOOD THINGS TO SAY ABOUT THIS GAMESTOP....

They should open to 24 hours but they have everthing i want so good shop agree if they should

It was very clean,staffs were nice and had anything I wanted

Great location for getting some older versions of games. Great selection of both new and old games and equipment.

Awesome people service and products

Great place to buy games. Small but nice. Its improved very much and the staff if very nice there.

Horrible service. Waited 30 min till got called to be helped. Stupid customer care

The people were so nice and help me when ever I had a question

Super rude people there. I walked in to spend a lot of money on chrismas gifts. Clearly i am not a gamer so i was treated extremely rude. I will NEVER go to this store again.

WORST STORE IN ORANGE COUNTY! IVE BOUGHT TWO CONTROLLERS ALREADY FROM THERE! 1ST WAS NOT FULLY CHARGING. SECOND ONE WAS FULLY GLITCHED AND WAS UNABLE TO HAVE NO SORT OF CONTROL. I WILL STICK TO EBAY FROM NOW ON!

Great custm. Service thats why i keep coming back.

My experience in this place was very good they treat you very nice the workers there do there job excellent

Good service and very helpful.

I had given a 5 star but i take it back i pre ordered and paid in full to pick up the game last night for read dead 2 when i get there i was told to wait till the line cleared because when i went to the game stop and PAID in Full the girl there did not give me a sticker with a number, Red Flag, then the manager calls me the night before to let me know i can pick up the game at 9pm, i asked him do i need to anything else he replied no just come to the store with receipt and your good quote un quote, Im in customer service fyi and point blank the employees were in competent not only that the manager was very rude to me and one of his employees told to go im holding up the lane that really shocked me, this kind of service is unexceptable, I Will never shop here again tried to support my local store but i their customers are not appreciated.

The best spot in santa ana!! For gamers

It was epic and they were nice

I mean it was the day after Christmas so the long wait was expected but the people there took care of me with my issues which was a little different and didnt keep questionin me. Its a good neiborhood gamestop for the area.

I always get good service the people ar helpful they already know me they always greet me by my name

I bought grand theft auto 5 for playstation 3 and it does not work at all thats a ripped off they charged me 21.54 so do they steal money... thats my hard working money

Son loves this place. His favorite store

Not helpful wont take cash not debt card very unwelcoming

Very little parking but good store to find stock of some games

Worst service ever rude I just wanted to buy a ps4 bt before I had to turn in some game first bt the second I walked in the storethe cashier guy said something from The counter i wasn’t able to hear because of the distance when I got to the counter he was upset about It and he said if you don’t have what’s needed to buy I can’t help you I was honestly confused

Yesenia showed kick ass attitude and made my day i felt like they cared for me as a customer!

Good selection of games and nice knowledgeable staff.

I been there they sometime take for every to attend u but it ok

This GameStop is awesome I always get my AnimalJam gift card there and they only sell me it for won $1 GameStop rocks

Been to this store, staff are the best

The lady manager there is nice. She went on the extra mile to help me up out with my game stop credit card.

Best place to get games and accessories 👍

This store just made it on my favorite list, I placed an online pre order for BO4 and didnt receive the code, called the shop and the guy was nice enough to print it out and give me a backup code.

I went today to sell my kinect system and they offered me $14 bucks for it!! Wtf!! Then i called them asking for a pre-owned one and i found out they give them for $70!!! Thats bullshit!! Gamestop you guys are lame!!! Crap

Good place day came me special

Good place to shop

Great awesome place...... good service for all.......

Went to buy a new Joycon for my switch. The GameStop warranty wouldve had me turn in my entire Nintendo Switch system for a new one and then pay another $50 for a new warranty to replace a $20 controller that was 3 weeks old. Not too happy with that scenario or their warranty. Also this GameStop has an extremely small parking lot and street parking is limited.

Nothing would make me happier than to see every GameStop burned and razed to the ground. If you are old as me think of Milton from Office Space when Bill Lumbergh stole his Red Stapler... its THAT BAD...

Guys were nice enough, but nothing special.

Policies are horrible but a female cashier was honest and understanding just the company overall will con you

Always great service

Goooood place

Place is friendly, good merchandise ..but under staffed most times

Great selection of items

Didnt have a power cord even though i called ahead and they said they did

Great selection of games.

For lieing to me

Great place to shop.

Fast and friendly service.

Im a serious gamer!

I really love this store❤

Gamestop has always been kind of iffy when it comes to buying and selling games but when they have sales...They have SALES.

Their new/used game selections are low

They need more people to check the receives too long of a

Simple n easy

Good service

Best game store

My son loves it

Good good good

They take making profit to the extreme I sold my NASCAR game for $3 and I regretted it so I tried buying it back and they said it was $16.99 I was really dude

Professionals in conducting business

Customer service is fast

Not comments

Basic

To expensive.

Great service

Nice place

Super nice

Good store

Nice people

Good place