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Audi South Coast
1425 Auto Mall Dr, Santa Ana, CA 92705, United States
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Audi South Coast
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om
Review №1

I highly recommend working with this dealership.I worked with David Barnum to get my Audi A4.He is very professional, knowledgable, and very helpful. He answered all my questions and concerns without making me feel pressured in any way.I look forward to doing more business with them in the future.

fr
Review №2

These guys are the best, Eddie is simply great and very easy to deal with, no pressure and professional. If you call this dealer they will give you bottom line, not like others doing run arounds and unclear with pricing. With this dealership you talk to a real person, not online sales rep, which for me closed the deal. This dealership is go to in the future to purchase another vehicle.

Mi
Review №3

This is an amazing dealership and ask for Rich Fabbri! I’ve bought multiple cars from him. He’s honest, will find you what you need and is helpful even after the sale! Thank you Rich for being so awesome!

Da
Review №4

Bradley was incredible in terms of knowledge, and his willingness to help in any way. Asked questions, listened, understood my goals and did his very best. Prepared, fast, supportive, I would work with Bradley anytime.

Pa
Review №5

After experiencing the worst customer service I have ever dealt with at another Audi location. Frank Pellerin completely changed my view and opinion on the Audi brand. From the moment my husband and I walked into Audi we were greeted with a smile and hello. (Simple and common courtesy goes a long way) We had reached out to Frank over the phone after seeing a vehicle online and he advised he would have the keys ready for us to view as we had over an hour drive. We had been researching vehicles for quite some time and Frank’s customer service alone helped us make a decision on pulling the trigger to purchase. He was personable and the entire process to purchase my car only took a couple hours. I will definitely recommend this location as well as Frank to everyone for the best car buying experience!

Ma
Review №6

Just leased my latest A4. I worked with Nahed. I often find car salesmen very stressful to work with, but Nahed was very low pressure, gave me the information I needed, accommodated by special needs and requests, and made the entire process very pleasant. Im very happy with the deal we made, and love the 2021 A4!

Es
Review №7

Rich Fabbri was my salesman and he was very attentive to my needs. The service went beyond the day I drove the car out of the dealership. He always answers my texts promptly and I’ll do another deal with him in the future!

De
Review №8

Great Buying Experience at Audi South Coast! They go the extra mile to insure customer satisfaction. Our Sales Person was Frank Pellerin and he was fantastic - No pressure sales. Unfortunately, the original car we selected had issues and we needed to select a different 2021 Audi Q5 Premium Plus and Frank was out of the office and Sammi Ly the General Sales Manager jumped through hoops to get us the right car and the right color. Hard to find a Q5 in Navarra Blue Metallic with Black with Rock Gray Stitching, but Sammi came through and got us one. (Many Thanks to Sammi - Shes AWESOME! Bradley Knight assisted us with setting up the Apple / Android Play and logging in the the Audi App to setup our account. Everyone at South Coast Audi was a pleasure to work with and this is our first Audi and we are extremely pleased with the car and the staff at Audi South Coast... Great Job!!!

Ti
Review №9

I worked with Tom Fitzsimmons who helped me purchase my dream car the Q8!! Tom was extremely professional and accommodating. Took time to thoroughly explain the car, and all the tech. I felt they gave me a great deal on my trade in and on the purchase as well! Everyone there was kind and helpful. It was a comfortable experience all the way through. Will definitely send them referrals.

Te
Review №10

I had a great experience, great looking showroom, salesman was on time, prepared, friendly and executed our agreement. The staff all around was efficient and helpful.

Di
Review №11

Outstanding Service, Very Professional. Danielle and Eric did my purchase, very easy. Thank you Audi South Coast

Da
Review №12

Richard Mitts was awesome, has helped me on several cars. Always a pleasure to work with.

An
Review №13

Ben K. helped us purchase our Q5 plug-in hybrid remotely and easily. His service was professional and rapid. The delivery experience for the car was excellent as well.

Kr
Review №14

Eddie was the dealer I worked with. He was prompt, realistic, and very helpful. Definitely would recommend working with him. Thank you again.

Al
Review №15

Super friendly and efficient service! The process of buying was made easy and straightforward. Love it ❤️. James from sales was awesome. He was willing to stay late to close the deal! Thanks ☺️

Ji
Review №16

I had the best experience at South Coast Audi. I purchased a 2022 Q3 that I love. The whole process went so smooth and quickly thanks to Ben. Go see Ben to get your new Audi!

Ro
Review №17

Good courteous people in the service department. The free loaner is convenient. What I don’t get is why a wheel alignment is $450! Anywhere else, $150-$250.

An
Review №18

The car we wanted to see was ready for us in the lot. Bradley took us through the options and James made financing easy. We didn’t have to sit in the dealership all day as is sometimes typical with other dealerships. We were in and out of there in 2 hours with the car we wanted for my daughter! Great job guys!

Sa
Review №19

Eddie Hanna did a great job getting me a good deal on a car. Very clean dealership. No pressure, very informative on vehicles. Will recommend to friends and family

Ji
Review №20

The whole car buying experience fast and easy. Frank was professional and great to work with.

Da
Review №21

I have purchased & leased numerous vehicles and have to say this was by FAR the best experience Ive had at a dealership. From sales (Tom) through sales management (Derek) and servicing, there was a graceful personal touch to showcasing the vehicle, answering questions, presenting numbers, and finally closing the transaction (James). This made the process enjoyable and one that closed relatively easily and quickly. I will be recommending this dealership to my friends and family. Thank you.

Ga
Review №22

Showed up at 530 pm on a Sunday, their window states they close at 7:00 pm. I approached one of their salesman and asked if the vehicle outside was still available. He went into the sales room and inquired. He mentioned it was available, to which I asked if we may see the vehicle. He went back to the sales room and came back to tell me that he was busy with a customer, which he wasnt and then told me they were closed. Horrible customer service. I will take my business elsewhere.

Mo
Review №23

It was a great experience at Audi south coast every one there is very nice specially Danielle the sales person and Derek the sales manager they are awesome

Co
Review №24

Nice show room, friendly people.

Se
Review №25

James was very helpful and the process even during Covid restrictions. We were able to text back and forth so there was no pressure to buy. A little back and forth allowed me to walk into the dealership and I just had to test drive and sign docs. No over zealous manager pitch to try and rope me in. Clean, everyone in masks and all very helpful. Thanks for the new wheels 😊

Lo
Review №26

We had a great experience at South Coast Audi and the salesman, Nahed Helwani. The whole process was smooth and easy. Nahed was very prompt and attentive to our needs. We highly recommand him and this dealership!

Fa
Review №27

Smooth transaction for refinancing my Audi. The representative Danielle helped me throughout the process. I would recommend them. Easy to work with.

Du
Review №28

Sammy( desk manager) Derrick (DESK SALES MANAGER) Richard (salesman ) I have outstanding customer service from all three. Richard is so knowledgeable. he took care of all my needs and stay overnight to explain all the details on every single part of my rsq8. such an amazing kind person. Me and my wife was so happy with his excellent customer service. Derrick - he was so friendly, made me feel so welcome, comfortable and straight to the point and help us with such an amazing deal with my car. he is such an amazing manager and I feel thats how a manager should be and I have never dealt with a warm heart person and honest. I came to order a car online cause I was so upset at audi fletcher Jones dealership cause they wanted to do a price markup on a car that was i special order and made a deposit down.. they wont let us know until the car get there in 4 months later and then we cannot come to a price deal and walk away from our dream car cause they have a price market at last minute. so funny when we got to south coast we decided to order a sq8 but then customer service was so outstanding with Derrick and Richard cause they told us price right away before ordering and also was straight to the point regarding price markup or not. they were honest and I decided to purchase a car that was more exp and it was the rsq8. I love the car. I was sold. customer service here was very welcoming,honest, I felt at home and at peace about what I was buying. Sammy was the first person I delt with over the phone . she was so nice and caring. I told her what happen at fletcher Jones and I came in to meet with her and Derrick. thats when I met the whole crew. she was prepared and introduce me to Derrick. overall this dealership at south coast is very easy to do business with. I love my experience here. Thank you to everyone here at SC audi. I will be back to buy more car here in the future.

Li
Review №29

I highly recommend this dealership. My experience was stress free and seamless. Ben Kazanjian is a straightforward, excellent salesman who was very knowledgeable and helpful. He went above & beyond sending a video and still shot of the vehicle the day before my appointment. Sammy, in finance, was a joy to work with. She is a detailed, clear communicator who was personable and honest. If you are looking to buy a car from real people who actually treat you with respect, I recommend you go to Audi South Coast in Santa Ana.

Ga
Review №30

Danielle was awesome. It was a great experience from beginning to end.

Mi
Review №31

The most pleasant car buying experience I’ve ever had. Derick and Eddie were amazing. Whatever Audi South Coast is doing in terms of hiring quality sales staff, it’s working. Thank you, Derick and Eddie!

Jo
Review №32

Not what I would have expected having purchased an Audi, but this dealership has provided me with the worst customer service Ive experienced as a car owner. Ive been waiting over a week for a return call from both Eddie and James, neither of which have gotten back to me after several attempts to reach them as well as messages left with Hannah. And I found out yesterday that Eddie is out of the office all this week. The salespeople here were great, everything since then as been an absolute nightmare.

Er
Review №33

We brought our A5 cabriolet in for service and dent removal.Upon arrival my wife was sent into service office were she was to meet Eric her advisor, “she felt pushed away and shined on she said” and was thrown over to another adviser named Kyle who saved the day !!!He answered all the questions my wife had, brought out a loaner car and took care of a dent that had been bugging my wife for some time.Upon picking up the vehicle another young man quickly got her car, Kyle took care of all the paper work, car was clean and she was on her way ❤️I would definitely use Audi South Coast and make sure you request Kyle this guy does his job right 😊

Er
Review №34

I was very impressed with the dealership. I will definitely search Rich out again to work with. He was easy to work with, got me exactly what I wanted and made the process easy.

Mi
Review №35

Excellent car buying experience, I was in and out in a couple hours and best of all I drove away with a solid car!

Mi
Review №36

My 2017 Audi A4 lease was coming to an end and I decided to go for another car from the same dealer and the same salesmen, Eddie Choe.I went with the 2019 SQ5 this time and just like last time Eddie did not let me down! Extremely happy with my new lease through Eddie, he got me the best deal around California. (Already thinking which car I want to get next time around)If you are looking for an Audi please go through him. He will take good care of you. (:

Ur
Review №37

I came to learn about the Audi modelsAnd ended out purchasing an Q8...The sales person Rich Fabbri, is a topProfessional sales representative ! Very knowledgeable and highly skilled and kind gentleman... he clearly went over all the featuresOf the Audi model and helped me make the decision to purchase the Audi Q8. Thank you

Ma
Review №38

I had an amazing experience with servicing my RS3 with service advisor Moe! Fast and quality service. I highly recommend to take your RS’s for service to Moe! He knows what he is talking about!

la
Review №39

My husband and I been leasing cars for over 2 decades now. This is our first experience with South Coast Audi and I have to say not only has it been painless but it was actually enjoyable. Frank did not try to upsell us on any upgrades we did not want or other maintenance and warranty packages. We were not pressured into making a decision on the spot. The car arrived about week earlier than anticipated, I was so excited to go pick it up. The car was washed and displayed like a Christmas gift, which made the whole experience even more exciting!

st
Review №40

My experience at Audi South Coast was awesome! Friendly staff! Never pressured to purchase vehicle. Fast and prompt service! Was awesome to work with Ben, Eddie and the Finance team.

Ka
Review №41

The service team at Audi South Coast is great! They’re personable, kind, efficient, and very thorough. They took care of my car and I was able to use one of their loaners while my car was in their shop. I will definitely be coming here for all of my future service and maintenance needs.

Mi
Review №42

While Salesman was very patient in showing me their existing inventory and letting me demo several models, the delivery of the vehicle was very nonchalant and mundane. Spending $70k on a car, I expected a much more enthusiasm from the staff, with a few bits of swag (how much does a key fob cost anyway?). It may be routine for this dealership, but it wasnt to me.

Sk
Review №43

Best car buying experience I have ever had

Se
Review №44

Audi South Coasts email database was compromised. The email address I use exclusively for Audi South Coast showed up in my dark web monitoring service and I now receive marketing emails at that address from unrelated companies. Audi South Coast has made no efforts to notify their customer base.

Ca
Review №45

Such an easy and seamless experience! Ask for Rich! Super helpful, transparent and quick!

De
Review №46

Couldn’t have had a better experience. Bradley was a great sales consultant. Amazing service from start to finish. Love my new Etron!

Ra
Review №47

Danielle was a wonderful salesperson help answer all our questions walked us through this whole process wonderful dealership everybody is super nice and friendly will definitely recommend this someone else looking for an Audi

An
Review №48

Highly recommend! Excellent service and great deals. Dex and GM Gary Stone were fantastic to work with - true professionals - from drive up to drive away in our new eTron. Weve purchased many vehicles; this was far and above the best experience overall.

mo
Review №49

Great dealership! Manager Derek and salesperson Anya were fantastic. Very down to earth and decent. Transparent on costs and patient with all my questions! Much better than the LA car dealers.

Du
Review №50

Great service, have always gotten to them for Maintenance service or any problems with my car. This time Moe helped me with my A/C issue as well as gave me useful info for my tires. Left completely satisfied with the process from rental to repair.

To
Review №51

Danielle was great and my experience with the Dealership went flawlessly!

Cy
Review №52

Highly recommend Tom Fitzsimmons for any Audi purchase. He is very professional, straightforward and amazingly patient teaching me how to use all the technology on my new eTron. Thanks for everything, Tom!!

Da
Review №53

I was looking for a CPO A4 and found one online at Audi South Coast. I called and spoke to Paul. He checked his system and the car I was interested in was still available. So I made the trip down to see it.Paul had the car pulled into the mini side showroom which was an awesome touch, because it was a hot day and this made it so that the car was comfortable to sit and take a few minutes to look around without being in an oven. We went for a test drive and everything was great.We went back in to look at the numbers and Paul was so professional and very relaxed about the process which made me feel very comfortable. It wasn’t long before we were on to signing docs and driving off the lot.From start to finish, it was a fantastic experience and I owe that to Paul. I would recommend him to anyone looking for their next dream car.

La
Review №54

First time I went one employee outside was not wearing a mask. The second time I came two employees INSIDE were not wearing masks. As I came in, one of them felt ashamed and put his on while the other one couldnt care less.Customer service is not that great. I had to ask for them to explain the work they wanted to do in more detail. When I received the online work approval form, a million suggested repairs were listed. I indicated that I wanted to be called back to discuss them, I received no such call.Finally, they stated that there was a complimentary car wash and vacuuming. I was surprised and obliged, however, when I got my vehicle back they had not cleaned it. Dont offer something you do not intend to do.

Fr
Review №55

One of the best dealerships in SoCal. Their service department is excellent and never tries to sell unnecessary repair or maintenance. I’ve been taking my car here for five years and will continue to do so. Nazila Karimi has been my service advisor. She’s super awesome, honest, and very thoughtful. Highly recommended.

Ad
Review №56

Really appreciate the service here. James is great. I ordered a car 7 months ago and there’s been delays because of the coronavirus. Then he tells me the meaner faster version of the car was there, so I went and looked. Fell in love with everything but the color so he went on a mission to find the color I want for a car no one had or didn’t want to trade. He found one though! I’m so happy I came to see this car and I’ve got the first one in OC. Thank you everyone!

Ri
Review №57

I just bought my second Audi Q5 in two years & could NOT have been more impressed with the sales consultation I received from Richard Mitts. Richard provided an extremely knowledgeable & detailed response to every question I asked regarding various model options. He helped me dial in the specific Q5 features I was looking for & had me driving away in the most incredible Audi Q5 in less than 2 hours after walking into the showroom.In addition to having incredible Audi knowledge, he made the purchase process more efficient and satisfying than any other car buying process I’ve ever had. No sales games, very straightforward with all the numbers, & again, fantastic no-pressure consultation to provide best financing I’ve ever enjoyed to go along with the nicest vehicle I’ve ever owned.If you’re thinking Audi, do yourself a favor & contact Richard Mitts @ Audi South Coast in Santa Ana:[email protected] for the best car buying experience ever!!

MA
Review №58

Rich Fabretti provide outstanding service. He negotiated fairly and quickly. He was a pleasure dealing with during our transaction and I would strongly recommend him to anyone. The rest of the team from management to finance was also very professional.

Ed
Review №59

This is the best Audi dealer. I was so thankful for the easy transition in the end of the leased vehicle purchase. Thanks to Frank and Eddie for the great customer service.

Ma
Review №60

Most knowledgeable and attentive service advisors I’ve ever encountered. Danny is fantastic! Dealership is always clean and inviting and the staff is very friendly.

Os
Review №61

We bought a CPO A3 from another Audi dealership and as luck would have it they screwed up the paperwork so the vehicle’s VIN is not showing up as CPO. Mo handled the unfortunate situation in such a professional manner I was compelled to write this review and award 5 stars for his level of customer service. My wife was treated respectfully and that more than anything else was appreciated by us. Congratulations Audi South Coast and Mo in the service department you are the best car dealership I have ever dealt with in any capacity!

La
Review №62

Always a delight to have service done here.

An
Review №63

Every time I bring in my car for service at south coast, I always feel 100% confident leaving my car knowing it will be taken care of. Moe is a great Service advisor, he always makes sure to go out of his way to make sure you get the best service. He’s very very welcoming, kind, knowledgeable, and great at communicating with you through the process. I’m thankful that I’ve found a place where my car will have the best service, and an advisor that cares.

lo
Review №64

Easily the best Audi dealer in SoCal. Worth the 45 mile drive every time. South Coast’s staff goes above and beyond with any task at hand. Would highly recommend this dealer to anybody looking for an Audi dealer with amazing service and honest staff!

Ge
Review №65

Best Audi/Dealership in general Ive ever been to! Working with Rich Fabbri was the best experience I could have hoped for going a dealership alone! Unlike other dealers, Rich was not pushy nor did he make me feel like I was just another customer. I recommend this dealership and Rich to everyone who steps foot here!

Wi
Review №66

Ive leased a number of Audis from this dealer including a 2020 A7 and 2021 Allroad. Everything having to do with the dealer has been positive, and I would come back to them again if I were to purchase another Audi.

As
Review №67

By far the ABSOLUTE BEST dealership hands down. It may sound bias but I have been buying Audi vehicles (VW Brand Cars) for over 15 years.The reason I purchased from this particular Audi location is because I have been coming here to service my Audi vehicles.Nazila K. Is the only reason—I purchased another Audi and switched Audi locations.Nazila is incredibly top notch, kind, punctual, detailed, helpful, sacrificing, understanding and makes you feel like family—not a customer. She knows her stuff and does every bit of 100 percent to make things happen. This beautiful soul of a lady—is the reason customer service is so important. She is the reason for my repeat business!!!!!Buying from Sales: I was treated with care, attentiveness, offered the ability to use program discounts (where qualifying) and just all around respectful love at this location. My amazing hubby and I purchased a brand SQ7 and it was everything and more that should come with a seamless buying experience. They have a state of the art electronic system that cuts down the old way of massive paperwork. They walked us step by step through our purchasing power and upgrade options—we are thrilled. The Finance Manager Ferrero is stellar. The entire staff was delightful.Thank you. Service your car here! You won’t be disappointed.Purchase your new or used car here it is worth the visit.~The Mitchell Family

Ma
Review №68

Moved to California recently and my BMW was hit and totaled. Needed a new vehicle quickly and wanted a convertible. Looked at BMW (after having 5 of them in a row over the years) and MB. After a full Saturday of test-driving, I was exhausted and it was late. Walked into Audi South Coast and met Grace M. Shortly after, left with a new Audi S5 cab. No sales games, no b.s.; just a wonderful car buying experience from a real professional. Whats more, I had to return to the dealer a month later to address a small item. Grace made sure to assist me in getting the help I needed and getting in and out of the dealership quickly. Love my new car and the experience provided by Grace and Audi South Coast.

Ri
Review №69

I have only had only positive experiences with Audi South Coast. Big thanks to Moe for the excellent service. 👍🏼👍🏼

Ro
Review №70

This was my first experience with Audi and it did not disappoint! This was the best car buying experience Ive ever had.Frank helped my wife and I look at some different options and we ended up coming back a few times trying to make up our minds. Nothing was too much trouble for Frank, he didnt rush us, he stayed late, he didnt try and upsell a bunch of stuff we didnt need or want.When it came to finalizing the paperwork and picking up the car, Frank was off sick and so Nahed and the manager, Derek, helped us out and jumped in where Frank left off. Both were extremely helpful and just made the whole experience simple and even enjoyable.Nahed even called me a couple of days later to check everything was good with the car and even wish me happy birthday. Derek called me about two weeks later to check up and organize mailing out our plates to our new address.Very impressed. Completely changed my perception of car dealerships!

Mi
Review №71

From the initial visit till the end Anya Artemyeva, was very professional. She made everything streamlined to the final close of the deal ensuring I made an educated purchase. Finance Manager Eddie, was great! He was thorough with the paperwork process. I’m extremely happy with my purchase, I’ll be back for my next Audi in the near future.👍👍Regards,Michael Peralta

Da
Review №72

Fast and very friendly service and good prices! My best car buying experience ever!

Ch
Review №73

The price was better than advertised and we were treated with kindness and respect. I highly recommend you go in and see Richard Mitts. Excellent customer service.

Lu
Review №74

3/13/2019 update. Cant say it enough, Service Dept....theyre good. Pull up in the morning and they basically ask 3 questions, whats wrong, you thirsty and do you need a loaner? Dan gives me the updates and lets me know my vehicle is ready and boom... Clean vehicle-good as new. Love it!Dan Weaver in the service department is my go to guy. I love & appreciate the class & efficiency. Thats why I drive an Audi. See you guys in another 10k miles. Thanks South Coast Audi!

an
Review №75

I worked with Bradley Knight to get my first car and the service was amazing. I went to a few dealerships before this one and all seemed only focused on selling me a car and wouldn’t give me any upfront details. Bradley was extremely transparent and really seemed to care about finding the perfect car for my situation. I would 100% recommend coming to this dealership if you are looking for quality service.

wj
Review №76

Best car buying experience ever. Tom Fitzsimmons was by far the best person I had the pleasure of doing business with - extremely kind, knowledgeable, professional and knows how to treat his customers. He was very patient, explained to us in detail all the features (Ive learned so much from him today), took us out for a long long test drive, gave us all the numbers for different scenarios. I never felt even the slightest of pressure that youd normally get from car sales people. If you want the car buying experience you deserve when shopping for a luxury car, ask for Tom. 5 stars!

Ro
Review №77

No pressure. Very easy, quick, and pleasant experience in both sales and finance departments. Easiest new car purchase experience I have ever had at an auto dealership. I highly recommend Audi South Coast.

De
Review №78

Great experience, Eric helped me get the best deals for my money, i would recommend this location. Everyone was very nice and efficient. Thanks Again!

Ke
Review №79

David Barnum is such a nice guy and a pleasure to work with along with Sammi Ly! Both were very patient throughout the entire process and thoroughly went over every aspect of the car. David was not the stereotypical, pushy car salesman which I appreciate immensely. Would definitely recommend this dealership and the A5 in general!

Ad
Review №80

I’ve been coming to this dealership for years and have always received a luxury experience.The service staff does a great job!

La
Review №81

Paul Shin helped me with the process of leasing my car and was fantastic to work with! He was flexible with communication, did not pressure me at all, and has been responsive and helpful even after my purchase! I highly recommend reaching out to him.

Ah
Review №82

This was the best car buying experience I have ever had. We came to a very fair price over the phone, and the car was ready for me when I got there. We completed all of the paperwork quickly and Bradley gave me an excellent demo of all of the cars features before I left. Make sure to ask for Bradley!

Fi
Review №83

Great dealer great people! All services on my car went smooth and Mike always take care of my Audi.Definitively recommend!

Vi
Review №84

Ben treated me like royalty and I got a great car from a great dealership. Highly recommended.

SA
Review №85

This is my 3rd time getting a Audi at this dealership and this has to be the fastest and smoothest experience . Thank you Gary Stone and Shirish Patel Your the best ...

St
Review №86

Today ‘s visit took an hour to checkin & wait for a loaner car 🙄. But, I guess due to fires the cars are dirty with ashes inside & out. I’m usually in & out in 20 mins.under the circumstances was hard to stand outside 6’ away from one another. Service was good . Hot a great car wash . just wish it was done before I got there.

Ma
Review №87

Experienced mechanics, great staff, excellent offerings. Richard Mitts is our sales rep for life, Danny takes care of our service account, and Sanel and his team keep our cars in best possible form. What a great organization you have there. Thank you!

Ch
Review №88

I’ve been taking my A4 here for service for the last 3 years and I have always received exceptional service. I loved the availability and quality (Always nearly fully loaded) of the courtesy cars provided! Also, I can’t think of one time that I have paid more than the estimated price for unscheduled maintenance. I just purchased a new S4 and I am about to move back up to LA. It’s kind of sad that I probably won’t be able to get the S4 serviced with them. I highly recommend South Coast Audi’s service department if you live in the OC!

Su
Review №89

We really enjoyed working with Rich Fabrics. Great customer service.

Sa
Review №90

Have been going to Audi South Coast for regular services for my car. Always receive great service. Staffs are very nice and polite. Gets work done on time.

Du
Review №91

Service was quick and the staff was friendly. Highly recommend!

Ja
Review №92

Great working with their team and Tom who was our Sales Rep was extremely helpful with the entire process.

An
Review №93

Very efficient. No nonsense and a soft sell. Ask for Frank - he’s a good guy and great at follow-up.

An
Review №94

Great service and sales. Always knowledgeable and while not always the fastest helping you, theyre great when you find someone. Ask for Ben!

Ke
Review №95

Mike made it very easy for me! He’s awesome to work with. He’s on top of everything and kept me updated on the time line and calls me back right away!

St
Review №96

Brought my vehicle in to repair a damaged windshield. Was met promptly when I arrived and provided a loaner vehicle while the work was completed. Very good service.

E
Review №97

The two salesman were Awesome. Attentive and forthright.suoer great experience on the sales side. The only reason it’s not FIVE STARS was the rude lady that was in charge of having us sign the finance and purchase docs. The whole experience was five star up until that moment. She didn’t really speak she just pointed and grunted in the rudest way someone could be rude without saying anything. She gave biggest impression that she had something else to do. She would roll her eyes when I told her to please give me a second to read some of it. I didn’t need to read whole thing just glazing details. When I found a mistake. The salesman told me the dealership would correct a scratch the car had on it. On the due bill paperwork it didn’t list that item to be fixed. I told her it was wrong and she again rolled her eyes and said she would correct it when paperwork was done. I should have followed my instincts because when I got home and looked over paperwork she didn’t correct it. Now I’m going to have to pay bumper buddy couple hundred to fix a scratch next month on an item that was supposed to be fixed as part of the sale all because this lady had something else she would rather have been doing than filling out that paperwork. Someone should let her know it’s a blessing to have someone like me buy cars from her during covid or else she would have a job to go to daily. Again. Five star service up until her. So I would recommend south coast but for sure ask for someone different to fill out docs at the end and for sure pay attention to paperwork or she won’t fix it.

Ra
Review №98

Received excellent customer service from my salesman Ben and all the sales staff. Highly recommend this dealership for your next purchase :-)

Na
Review №99

Everyone here is amazingly nice and gracious. I inquired about a car on a Sunday morning and was contacted a few hours later and made an appt to test drive a vehicle the same day. I was greeted with a genuine smile by Rich and made my visit all about me, not the sale. I was asked important questions about my needs and wants on a vehicle and was placed in cars that suited me based on my answers. I didn’t have to look far because I already had a car and price point in mind. I did not get haggled in extra or unnecessary fees and made the car buying experience stress free, smooth and exciting! Once I signed all the paperwork, Rich took the time to sit in the car with me and show me all of the technology, how to hook things up to Apple car play and made sure that i was 100% satisfied before letting me spread my wings. I was contacted the very next day to make sure he had answered all of my questions and that I was happy with my purchase. I appreciate being treated with the utmost respect and sincerity and I will definitely recommend everyone I know that is looking for a new car to come here and ask for Rich.

Fo
Review №100

Been driving Audis for 20 years. When I need the help of a dealership, Ive always turned to Audi South Coast. Recently I had the water pump go out on my latest A4 (93k miles). Audi South Coast covered it under warranty and replaced the pump at no charge to me. Saved me $1500. Great dealership. Good people. Amazing service.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1425 Auto Mall Dr, Santa Ana, CA 92705, United States
  • Site:https://audisouthcoast.com/?utm_source=GMB%20Website%20Button&utm_medium=Organic&utm_campaign=GMB%20Tracking
  • Phone:+1 657-213-3961
Categories
  • Audi dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
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