Shortly after arriving in Sanford I needed a battery replacement on an older truck. The lady at the service desk was knowledgeable about what I needed and provided complete installation for me - even in the rain!She took care of disposal of the old battery and installation of the new one very quickly. No appointment needed and I was there less than 30 minutes, driving home with a brand new battery.Several customers came in not wearing masks and there was no enforcement of mask rules. Would have appreciated seeing someone ask them to put on a mask before entering the store. There were social distancing stickers on the floor and signage up.

Carquest Auto Parts of Sanford North Carolina is top notch. This place doesnt necessarily have the box store feel and the employees are very knowledgeable and always willing to help!

Great people half of it was real friendly the other half may not enjoy that auto parts store more than any other they know what they doing

Great help...even mixed car paint for me

Great Group of People and Service

Only place in our entire area that mixes paint for automobiles

Super fast service from guys who care. Their competition just down the road like a bunch of guys who didnt want to be there.

The girl who works there has a bad attitude. I went in to see if my battery was faulting out and the way she responded to my questions was pretty rude. Will never go there again.

Went in for one trunk lift for my niece’s car and to return some brakes I didn’t need. The guy was so condescending and arrogant. He automatically upsold me to two lifts because I was returning something and whined about still owing me two dollars and some change. When I questioned him about the cost, he repeated he was still giving me money back...like he was doing me a favor giving me my own money back. When I pointed out that I had said I only needed one lift, not two, he became sarcastic and complained that he’d then have to give me more of a refund. I couldn’t take his attitude anymore so just got a full refund and will buy the lift anywhere other than Carquest. Especially the Sanford, NC store! Unbelievable!

AVOID buying from here, they are going to RIP YOU OFF. Worst customer service we have received; you ask for the most economic supplies and they will sell you the most expensive ones, saying thats the most economical you can find, and when you talk the next day with a different employee they tell you they do have more economical supplies. One day they give you the total for supplies and when you go the next day if it will be completely a different amount of money, a crazy change in the price. I will give them 0 stars but the lowest I can go is 1.

When to different stores couldnt find what I was looking for until here

Great customer service and a home town feel compared to all the other parts stores.

Highway robbery!!!!! Absolutely overpriced! Upcharge me for a more expensive battery battery than I wanted or needed! Asked for more cost effective option, so they offered an even more expensive battery! I could have gone to an automotive mechanic and paid for a brand new battery and professional installation at any auto shop in the county and likely paid less. The only reason I didnt immediately leave when they tried to take advantage of me by selling me a super expensive, unwanted battery was because I could not get my car to start to go anywhere else with the dead battery that was in it at the time. absolutely horrible place to go for batteries and parts. I will never go to another carquest again! start my car up and start driving it only to immediately see my check engine light on. code wont clear on its own, so now I have to go to another auto parts store or another mechanic and pay them more money that I dont have because of the fact that I overpaid for a battery I didnt need. More money out the door. More problems. More damage to my car that should not have been done by under-qualified people who over charged for unnecessary products.

Friendly and knowledgeable employees. I visit carquest for personal and business needs, plus they deliver to the shop. Cant beat that

They have a very Large in stock of need to have items !

Its ok. Could use better selections

NC is not known for there customer serves, but this place takes the cake. This was the worst service I have ever gotten in this state. First I call to see if they carry texter spray. I was told no. Then I go there to see this other product of splatter paint to see if it will work. The lady when I first walked in asked me what I was looking for I told her she had no clue what I was talking about and said the paint is back there and kinda nudged in the direction. After going up and down a couple aisles I found the paint. And look there is the texter paint i was looking for in the first place. But I cant find the splatter paint to see the consistency of it. After finding some one to help me I understood it was a manager he looked in the computer and said they dont have any. Wait I just called and was told on the phone you did, now i am here and you dont. OK he said the other store has some in clear and walks away. What other store? I dont know where he was talking about. and i was left at the counter alone. Stay clear people.

The staff were attentive and its in a good location.

As soon as I walked in I was helped. They had the part I was looking for and I was in and out of there in 5 minutes.

Customer service at this locaton is very poor, I waited in line to check out and no one greeted me an employee even walk by and he did not said a word to me as I was the only customer in the store. Definitely not going back to this store.

Knowledgeable staff good service great parts

Awesome service when I go there and they all seem to know what part I need when I talk about the problem

Quick! dont have to wait 40mins to talk to the guys really friendly

Had the auto paint I needed.

Very helpful staff and were very helpful

They look the parts that werent in the book and found them 😎

Good place to get parts.

Out of all the local parts places near has the most parts and staff that know what they are doing

Great.😊

Quality Auto parts as compared to other Local Options in Lee County

Had what I needed but kinda slow

Honest and fair prices

Always friendly

Helpful parts people

Good

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