Every employee that Ive encountered is so friendly and willing to help you find a product,or recommend something similar if they a currently out of what your looking for. Rachel Foster is literally my Eyebrow waxing Queen she does a fabulous job and has amazing and friendly customer service.

Great variety, prices are a bit high. There is usually good service, but there are times when it is difficult to get assistance. Jen is amazing at the brow bar, I had my Eyebrows done by someone at the salon when Jen wasnt in and I now have to regrow both brows. Rachel at the salon does pretty good on brows though. Those are the only two.

I LOVE ULTA WORKERS❤️❤️❤️ they’re all so nice and helpful! Ulta workers are the best people on the planet. Go here!

The store was very clean and the staff was friendly and helpful. There is plenty of nearby parking and the store is located at street level. Items were stocked and the checkout service was fast.

Always friendly staff. Love the selection of everything I am looking for. Definitely stop in for a quality product.

Every time I go in this place, I leave happy. Everyone is so helpful and knowledgeable about products. They had some fantastic deals on clearance shampoo and conditioner and a ton of new products since Id been in last. Will always recommend Ulta.

Raven is the best in town. Always a amazing visit.

When I got home from shopping at Ulta I realized I missed out on my freebie so I called to see If I could still pick up the freebie and they went above and beyond! Hooked me up with all the freebies!!! They might be expensive but the freebies always make it more exciting! LOVE ULTA! Also all the employees are so helpful and awesome!

I have products that I have received from Ipsy . I was interested in buying a couple of the ones I had received . The staff at Ulta Beauty know exactly What you want, what youre looking for, And how to help You..Very professional staff!

I love ulta. Wide selection of makeup and hair products. Jen that does brows is awesome. Everyone is always helpful and nice and you can try makeup products

Love it here :)

Had my hair cut here and they did a great job! Love the people who work here and theyre ALWAYS very helpful. I can shop all day here!

Youre wife need some makeup, hair treatment, Parfums, all for beauty supplies, this is the place!!

Well, I got there for my consultation. My stylist had cancelled her appointments, but no one called me. I drove from Fremont. So I decided to explore the store. As a licensed cosmetologist, this store was heaven. Only took the time to look at 1/8 of the place. It was heaven ❤️ There were 2 absolutely wonderful young women that made my day. Arriana & Taylor. They both went out of their way to help me. Helping find new products to try, and when I got home, I will never go without primer again! Thank you for such a short, but great experience! Going back soon!

Every thing i need i find it

Ulta has everything anyone could possibly need in a beauty store! I heard they acquired a new employee, Tatiana, that I absolutely ADORED at Sephora! She is attentive, funny, kind, helpful, and extremely smart. Highly recommend this store.

Very friendly and helpful employees!

Customer service is great! They always know what theyre talking about.

Ive had my hair done twice now by Taylor. They may be a little pricey for some, but I love how the hair color turned out and she did a great job with my haircut today. Very friendly and fun to talk to! The store has all kinds of product in various price ranges, and the employees are good about helping in any way they can.

So helpful and had just what I needed.

Love this store! Great products & prices.

I always have the best results after coming here. I have super thick wavy hair and Candace at the salon is amazing with handling it! And there is never a dull awkward moment. We have conversations like we have known each other for years. Ulta salon is the best and only salon I go to.

The customer service was awful! The employees were so rude to my friends and I. Very upset with the service.

All of the girls that work there are sooooo unbelievably helpful!! Theyre so sweet too! Candace did my hair and made me feel so much better about it. Shes definitely the one to go to when you get your hair done! Ive finally found a hair stylist I like!

One of my wifes favorite store. Plenty of people there to help. Typically busy year round. Excellent selection

The employees are so great there. Best experience at an Ulta ever!

Good selection of makeup I love Nars and the twice-a-year 20% off anything in the store is always great

Great products. Not bad prices. Usually friendly service, but you know how that goes...one rotten apple... Tonight we walked in and were the only ones in the store besides 3 workers. (That I saw.) We were greeted and then since 2 ladies were busy hanging things on a wall or something and one was sitting on the floor straightening shelves or stocking, I walked up to her about 3-4’ away and said “excuse me”. She didn’t budge. So I got a little closer and said alittle louder “excuse me, could you tell me where to find such and such?” (The product was not where they usually were.) She looked at me and turned to her coworkers...I thought she was going to ask them and she started a new different conversation with them. Just totally blew me off. So I said “I guess I’ll go find it myself.” But I was so upset with this worthless person I just ended up walking out. I can order what I need online at a different store, but we’re were in the area. It is just terrible people are like that and she represents the store she works at like that also. Maybe her job is not to help people and she’s only there to stock shelves, she could have asked me to ask someone else. She basically lacks common courtesy.Btw, whoever has the pink hair (not this woman), it’s very pretty. If I go back, I’ll look for her. I bet she would be more helpful. Good luck training the other one.

My family and I LOVE this Ulta location. We drive ALL the way from Toledo to Sandusky, because Jen, the benefit waxing stylist, is THE BEST EVER! We are never let down by her eyebrow waxing skills. I wont let anyone else touch my eyebrows. Thanks, Jen, for being so awesome at your job!!!

Hmmmm, lesson learned the hard way. Should have listened to all of the RR wives and had my hair colored at Christian Roberts Salon in Norwalk!!November 6 at 10:45 A.M. was my hair appointment, I wanted all over color and a cut. (Yes my roots were dark but the rest of my hair wasn’t.) I was told it would take a total of two hours to do my hair, around 5:25 P.M. We ( my pregnant daughter was with me) was paying $185.00 plus $ 45.00 tip.I told the lady be careful not get any coloring on my sweater and shirt because there are new, first time I wore them. Long story short, they are ruined🤬!!My hair in the back was so uneven I had to get it recut. I sure wish I could add photos of this HORRIBLE color & cut, ruined clothing😡😡.The manager did contact me two weeks ago, I took survey and mentioned the HORRIBLE SERVICE I received from the Sandusky store. I was offered a 25% discount on my next service, which never will happen AGAIN!!WARNING LADIES, I would think twice about hair service at the Sandusky salon, I wouldn’t want anyone to go through what I did.

Everyone was so very helpful and extremely efficient. If they dont have what youre looking for, they order it and have it sent directly to your home :-)

Nice big store full of womens products but very skippy on mens. Not any beard trimmers and limited items for beard grooming.😦

Love everyone in there very helpful..Girls are very sweet.🥰🥰

I love this place! After a hard day, its like a sanctuary.

Its getting some work done but when it is done itll be very good-looking store

The customer service is the best and love the variety of beauty products

They were very friendly, they were patient. I got What I pictured and what I wanted done to my hair. It looks amazing and I’m very satisfied. Thank you

In the middle of a store remodel yesterday but associates were very helpful and courteous

All of your beauty needs in one spot.

Lol went there and ask for a taper and skin on the bottom and all she did was Line me up and still got charged $25 lol she’s lucky I’m generous and still left her a tip

This place makes my wife happy. So I love it too lol

Standard Ulta store. Tons of products by various beauty brands, overpriced brow bar and hair salon. What you expect. Ample parking.

They always have everything you need but there is only like 2 people working so if you have a question good luck finding someone!

Love this store! They always have what I need and are helpful with questions.

They do not have all the option available online but the store is clean and the staff is helpful

I was browsing and one of the cashiers started to follow me around. The regular cashier was polite but I think its ridiculous I was treated like a shop lifter for 10 minutes of browsing

Very Nice!

Flora in the salon does an awesome coloring job on my daughters hair. Shes never been disappointed.

The Sandusky location is amazing and went above and beyond to accommodate my wife and daughter in there makeup makeovers I highly recommend shopping here

Always find what I want hereAnd the staff is super helpful

Brittany Robinson did a Fantastic job on my hair....I LOVE IT

Took my granddaughter in for her hair supplies and found that ULTA was well stocked, had experienced staff, and the environment was friendly.

$22 Kids cut?!? I took my 3 year old son in to get a quick preschool cut. I normally cut his hair every two weeks, I have professional clippers - it took her about 6-7 minutes to cut his hair. I specifically said I wanted the top left long but that she could add a little texture ... fast forward to the top being way too short and uneven, and me wishing I’d have just cut his own hair. No spray bottle of water. No product. No hair dust off. Just a quick cut. Then I walk to the counter and it’s $22 dollars! AND she asked me for a tip! I immediately complained, got a 20 year kid who unapologetically moseyed up to the counter, looking bewildered, and took about 15 minutes to come back with 4 dollars off, mumbling something about “corporate” prices. We saw her and Target shortly there after and she nondiscreetly “whispered” to her companion who nondiscreetly turned around and stared. Super unprofessional and terrible experience all around. Save your time. I’d happily spend 22 dollars on a kids cut that was worth it, this is just completely not it.

Great service. Good range of products and prices

I never leave reviews on anything no matter how good or how bad. But my hair has been the ONE thing that no matter how expensive or how far I go to try and have it done it never comes out the way I want it. I have really thick curly hair and a TON of it and no one can ever figure out how to make it look good as far as styling it. On a whim, I went to ulta in Sandusky to have my hair just trimmed as I figured I’d be re-styling it myself when I got home as I always do when I go to the salon 🙄 I set an appointment with Tonya on Christmas Eve first thing in the morning. She made My hair look BEAUTIFUL. Was able to do the PERFECT cut without me having to tell her every 5 seconds repeated what I wanted. And I didn’t even tell her I wanted it styled she just did it and the first time ever getting my hair done in my LIFE I turned around and was in LOVE with my hair. She did an absolutely AMAZING job and somehow knew what I wanted without me even knowing. So so great. I always bounced around at hair salons because I figured I’d have to fix it myself regardless when I got home so didn’t matter where I went I just went depending on who was open and prices/distance. But I will never ever go anywhere else but there with tonya. Love love love ❤️❤️❤️ Also, the price was AMAZING she gave me 15% off due to it being my first time there and I tipped her as much as the service had cost! I would’ve paid an endless amount of money to for once leave a salon happy and it was probably one of the lowest priced places I’ve gone to. Couldn’t be happier! My hair stayed PERFECT all throughout Christmas Day after sleepingon it all night too! :)

Amazing place! So many brands to choose from and great staff!

My daughter Zara and I were in the store yesterday and our sales girl Colleen was very knowledgeable and helpful!! We will be a returning customers!! Highly satisfied!!

So I got my hair done at ulta Thursday. The girl was very nice I can’t say anything bad word about her. I was very specific that I wanted a big change and my rooted look diminished. I told her I wanted that super light blonde look the left was little change I had atleast 5 co workers tell me there was no change. I was charged $178 for this which is fine but this was not the result I was promised. If this result was not achievable I should have been told that from the beginning with me being so specific. I truly feel I burned money. I made a new hair appt with someone else even. I called ulta and told them I was unhappy and even said had it been a reasonable price I would have just ate it but that is a lot of money to lose to not been even closer to my end goal. Over the phone I was promised my money back, and they were very nice. I went in today to get my money back and the manager of the salon screams at me that I should have told the girl that day and not called the next day. I called because that girl had another client she was working on at the same time and I didn’t want to cause a scene in front of other customers. It’s also very awkward to confront someone who did put in a very high effort when that’s what a manager is for. The manager showed me the worst customer service I have EVER seen and I’ve been all over the world. I was a platinum member at ulta I spend tons of money at Ulta Beauty (Sandusky) Ulta Beauty . I’m so mad with how I was treated in public by their manager. Shameful

Megan and her team provide excellent customer service!

Love the selection! Service is usually good.

Wonderful except products DERMALOGICA, and REDKEN

Never have what I need in stock. Snooty young cashiers who are not friendly. Ordering my products elsewhere for now on.

Store does not offer samples, which is very disappointing. Otherwise I love ULTA. Good deals and have everything youd need

Omg!!! The worst experience at salon..spent 3 hours there..my hair is ruined...I went in with light brown hair, with honey blond highlights...wanted roots done and rose gold highlights..I have dark brown hair with brassy red, no idea,what color highlights..!!!No one to help me ..until tomorrow at 5pm..I work ...I dont have ANOTHER 3 hours to waste!!! I am sick..I refused to pay for a mess!!!Went to another salon, showed them my hair before and after..Lesson learned!!!Unfortunately, I have to wait least 2 weeks, so I have no more damage and pay for a deep condition!!!I will spread the word about this horribleExperiance!!!BEWARE...MY HAIR IS SO MESSED UP..BUT THE DESIGNER INSISTED, IT WAS NOT DARK AND THE HIGHLIGHTS, Were rose gold ...Glasses...she needs glasses...and moreExperience..before coloring !!9/25...6 weeks of bad color, over processed damaged hair..ugh..

Staff is so helpful! Thanks for helping me choose a foundation that is perfect for my skin tone!

Rarely Greeted upon entry.

Always find what you are looking for! Very friendly staff

Great place to get beauty needs

The staff is extremely helpful and very nice!

They have absolutely everything you need !!!

Ulta sucks at doing hair, messed it up bad !!! Dont go here!! Not even worth a star

Favorite place to shop for cosmetics.

The last couple times I have had to search for someone to help me. The staff is friendly.

Love this store!

Good service

The girlfriend gets her makeup there

Prices a bit high was not impressed

Amazing

Great employees

Service sucks with hair but makeup is okay. 😠

Lizzy was great!

Was for a potty stop

Great

Great