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California Hearing Center
88 N San Mateo Dr, San Mateo, CA 94401, United States
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California Hearing Center
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Da
Review №1

Several years ago Darcy Benson tested my hearing and let me try some hearing aids for a few weeks. The tests were very thorough and Darcy explained the results in depth. In the end, I decided not to get hearing aids for the time being. I expect to return to the California Hearing Center if my hearing deteriorates or if my wife makes me.

Ri
Review №2

I use California Hearing for supply purchases. You are more expensive but more readily available. Would like to use you for a one time fitting but when I asked a fitting was available only if I bought a year service contract.

Cy
Review №3

Darcy and her staff take a personal interest and my husband Dennis’s ability to communicate.He loves people in general and can carry on a conversation with almost anyone.Having the ability to hear what they say is vital to him.The staff is always responsive, They do the very best to get him in whenever his hearing aids need adjustments.Don’t suffer with the hearing loss make an appointment with Darcy and open up a whole New World.

Yv
Review №4

Darcy is the best audiologist I have ever met. She is caring, professional, knowledgeable and efficient. The office staff are welcoming and friendly

Ge
Review №5

Excellent Hearing Center. They are professional, knowledgeable and very friendly. Best hearing resources in San Mateo area. I highly recommend them for all your hearing needs.

St
Review №6

I’ve been going to California Hearing Center for years and they have always been extremely professional and handle all my needs. All of the staff members are personable, courteous and helpful. Highly recommended.Diane Johnson

Na
Review №7

When other hearing centers have failed, the California Hearing Center is the place to visit. The reception staff is friendly and welcoming. Dr. Darcy Benson and her staff are outstanding professionals. She takes a personal interest not only ones hearing fluctuations and needs, but in the patient as a person. The experience is a pleasant and positive one.

Si
Review №8

I have been going to California Hearing Center for years. They are helpful and professional. I would like to give a big shout out to Laís because she is caring and efficient!

To
Review №9

I went in to have them look at the broken aid. They completely fixed it while I was in the office and refurbished my other one at the same time. No fuss no muss no charge. These are great people.

Ne
Review №10

Customer for 20 years and have my aids upgraded every 4 years. Exceptional staff in all aspects. Highly recommend Workers Compensation injury claims. California Hearing can assist with any hearing issues and products affordable best for you. Hearing loss is so stressful and the staff here works to give you a better hearing world.

Ki
Review №11

I have had a truly great experience at California Hearing Center, always very friendly and knowledgeable staff. Dr. Benson determined the best hearing aid match for my hearing loss and I couldnt be happier.I tried other hearing aid places, and was disappointed with the limited increase in my hearing. The staff at California Hearing Center made sure that I got the right devices for my best possible experience.

Bo
Review №12

I have trusted Darcy and her staff with my hearing needs for over a decade. They are professional and caring. I was just fitted with a set of Oticon More devices and am delighted with them. They are rechargeable so I no longer have to fuss with batteries and my hearing is much improved from my prior devices.

Lo
Review №13

I have had a great experience at each of my visits to the California Heating Center in San Mateo, The staff is friendly and courteous. I hearing needs have been met and my questions fully answered and explained. I highly recommend CHC!

je
Review №14

I needed to find an audiologist as my first one moved out of the area. I am grateful to have found California Hearing Center. The office is staffed by exceptional people; each one possesses superior knowledge, a professional demeanor, and an uncommonly genuine caring for clients. I have been a patient for approximately eight years ~ my questions have been answered promptly and my concerns about different hearing aids have been addressed to my satisfaction. I highly recommend California Hearing Center!

Ca
Review №15

We had an excellent experience with California Hearing Center, who gave us a set of high-tech Whisper hearing aids for my father to test-drive. Dr. Benson and her staff were extremely helpful, solicitous of my geriatric fathers health issues, and friendly.

Ma
Review №16

California Hearing Center goes above and beyond to ensure an excellent experience for patients. They are professionals, knowledgeable, and friendly. I recommend them without hesitation.

St
Review №17

I have been a client of California Hearing for many years and have recommended them to others. The hearing aids they offer have really helped and their service is outstanding and gone out of their way to make sure that my aids are always in first class condition.

Ca
Review №18

I was able to get an appointment in a reasonable time after first contacting the California Hearing Center having been referred to them by Whisper, a hearing aide company. The staff made sure to follow social distancing policies such as limiting the number of patients, making sure we were separated, wiping down the chairs after our use etc. I was seen soon after a brief COVID screening interview. The staff was very professional and did a good job explaining my needs after my hearing test. I left with a pair of hearing aids custom adjusted to my needs after my appointment. I was pleased to see that there was a parking lot in the back of the building with plenty of spaces available.

Ka
Review №19

My son has gone to California Hearing for over 30 years they are knowledgeable compassionate resourceful. I highly recommend them.

Ma
Review №20

Very knowledgeable, professional and caring staff. They want me to hear as well as I am able and not just sell me a product. Id give them 10 stars!

Ju
Review №21

California Hearing has consistently given my hearing problems personal and caring attention for years. I am impressed by their prompt service, what nice people they are and the diligence they show in helping me hear as well as possible.

gl
Review №22

Competent, kind, and professional with the best safety protocols during Covid I have seen in a medical setting. I want to thank Dr. Darcy Benson and her staff for their superb care. I have already recommended friends and family to the California Hearing Center, and I will continue to do so.

ca
Review №23

Ive had hearing issues from a young age, and this group is the best Ive ever seen. They are conscientious professionals, well organized, highly technical and competent . Appointments are on time, they are always up to date on new information. Their warm and competent manner is welcome and impressive.

Pa
Review №24

Patient oriented and very smart!

Ro
Review №25

Great experience at the San Mateo clinic with Lais Ama and Dr Benson. Lais was flexible, creative, and helped me to get the necessary services that I needed for a project. Dr Benson and Lais have great touch and provided exemplary care.Highly recommended.

Mi
Review №26

Friendly and knowledgeable staff. Fantastic Covid protocol so you feel really safe too

Sh
Review №27

Several years ago at 47 I found out that I had hearing loss in my right ear, so I started wearing an Oticon hearing aid in my right ear provided by CA Hearing Ctr. Now at 50, in addition to the right ear I have tinnitus with slight hearing loss in my left ear, so now I am using the latest, greatest Oticon hearing aids in both ears. I have to admit that I let out a brief cry, feeling totally sorry for myself, but I can hear! They were so kind. Lovely front office staff, informative and knowledgeable audiology staff, and an office that offers comfortable and thorough testing and evaluation.FYI, they are taking every precaution because of Covid, so arrive a few minutes early, park in their dedicated spots in the back, call the front office, and be met at the back door for prescreening prior to your appointment.

Ge
Review №28

Handled my emergency A.S.A.P. thank you

Ja
Review №29

I worked with Lais to get hearing aids for the first time. She was very knowledgable both about hearing and the aids to help with hearing. She explained, in easy to understand terms, how our hearing works, why it helps to have hearing aids and the option available. I never felt pressured to do anything. Once I had hearing aids she was always available for any questions. I highly recommend Lais.

Ji
Review №30

Great audiology practice. Dr. Benson is the only audiologist who has been able to program my hearing aids to meet my type of hearing loss (reverse slope/reverse cookie bite). This is the most competent, efficient and caring practice I have ever encountered. My commute there is over an hour each way, but my trips there are worth the time and trouble of negotiating Bay Area travel.

St
Review №31

I was not completely sure I wanted hearing aides until I experienced the difference with them in my ears! Dr. Benson is very passionate and knowledgeable about her field of practice. Highly recommend!

Ca
Review №32

My audiologist suggested I go to the California Hearing Center for an evaluation of what would best help my hearing issues. I am glad she did. They have been professional, honest, and personable in all my dealings with them. They customized my hearing needs and to my amazement I am now able to hear and participate in group conversations again in noisy restaurants. I am relieved to know that this costly procedure has been well worth it and that their help continues.

Mi
Review №33

My life has been so much better since becoming a customer of CHC. Most medical appointments are dreadful but not here at CHC. I feel welcome and they help me hear better - I give them 5 Stars +!

Ma
Review №34

I have been going to the California Hearing Center for over six years and have always been welcomed by friendly professionals. I trust my ears to their evaluations and expertise and warm manner.

M
Review №35

Dr.Samantha is very helpful and pays great attention to patients concerns.Very professional and caring.!2/02/2020 Met again with Dr.Darcy. Very helpful and gave very practical advice on ways to keep the ears clean from wax. CHC is a place I heartily recommend.

Ma
Review №36

Received excellent care. Geleeza fixed my damaged hearing aids and made sure that I could comfortably use them. Couldnt ask for better care.

Ma
Review №37

THE PEOPLE AT THE CALIFORNIA HEARING CENTER ARE FRIENDLY AND KNOWLEDGEABLE. THEY ARE IN THE HELPING OTHER PEOPLE LINE OF WORK AND APPEAR TO ENJOY IT. I GOT MY HEARING AIDS A LITTLE MORE THAN TWO YEARS AGO, AND I ONLY REMOVE THEM WHEN I GO TO BED AT NIGHT. THEY MAKE A BIG DIFFERENCE IN HOW WELL I HEAR. I DID NOT REALIZE THAT, AS PEOPLE GET OLDER, IT IS COMMON FOR HEARING LOSS TO OCCUR.MARC

Ri
Review №38

I purchased a new hearing aid and was very happy with the service I received. The audiologist, Lais Ana, was competent, friendly and very helpful with showing me how to use the features of the hearing aid. I came back several times for adjustments and questions. The hearing aid came with a free trail. If I didnt like it enough I didnt have to buy it. I did buy it because it was an improvement over my older one.I plan on returning for my hearing aid needs.

Br
Review №39

A very comfortable setting, very friendly and efficient staff. Dr. Bensen is excellent.

Pa
Review №40

Excellent care and professional advice!

Pa
Review №41

Dr. Benson takes a real interest in my hearing issues. She takes the time to listen to me and answer all of my questions. She is 100% the best. I wouldnt go anywhere else.

Jo
Review №42

After years of annual hearing tests, I needed hearing aids for the first time. Dr Benson came highly recommended by an audiology clinic in SF, and I find her to be phenomenal. She has the most thorough testing regimen I had ever been through. And she is an exceptionally good engineer--she knows exactly what will work and what wont--she also is a master of the art of getting the aids to work just right for my needs. She and her team have been patient with me as I learn how to adapt to the aids.I would give her clinic 5 stars if they could carry a broader range of brands...but this is an industry-wide problem, and her brand choices are well thought through and reasonable.Overall, I recommend Dr Benson and her clinic strongly. I trust that she could find a good solution, if one exists.

Ro
Review №43

They are always very helpful and patient - Lais Ama is very patient and answered all of my questions. Hearing aids are a major investment, and I am pleased with the results at California Hearing!

Ni
Review №44

They have a very nice staff and they take the time to go over everything with you. Very pleasant experience. Will continue with them for my hearing needs!

Su
Review №45

I have been going to the California Hearing Center for my hearing aids for many years and highly recommend Darcy Benson for her expertise in audiology care. Darcy and her staff are professional, courteous and and provide excellent care for my hearing needs.

Wa
Review №46

The advice and care I have received at The California Hearing Center has been exceptional. Their concern for my hearing problems and their never ending search to find solutions is impressive as is their technical expertise. My hearing loss is profound and I am glad to have the Hearing Center to go to.

Ka
Review №47

I reached out to the California Hearing Center because I was having an issue with my hearing aids—which are originally from Widex Canada. Despite not having purchased my hearing aids from California Hearing, multiple staff members responded to my email inquiry and assisted me in fixing the issue, which fell under warranty. During the entire process, Geleeza was understanding and accommodating. Even after picking up the warranty replacement, she continues to follow up with me to ensure everything is working as it should and encourages me to reach out if I have any other issues. Their service has been impeccable and due to that alone, I will definitely consider them when it comes time to replace my hearing aids. I am so grateful for all their help.

Me
Review №48

Lais Ama, the audiologist, was incredibly helpful to me in learning this new technology.Her knowledge, manner, and patience excelled most professionals I have known.

Ro
Review №49

My experience has been with Laura. She is the best audiologist I have ever meet with. She is knowledgeable, understanding, kind and very professional.

An
Review №50

I have been a very satisfied customer of California Hearing Center for many years.Lais Ama has done a wonderful job of fitting me with my newest devices.She is very patient, understanding and thorough in everything she does from testing, fitting and fine tuning new aids to making sure I am happy with my new devices.The front office with Debbie and Dale and all the wonderful ladies there are also very competent and very accommodating.I would recommend California Hearing Center in a heartbeat!

It
Review №51

The perfect combination of excellent experts and an exceptional service. Highly recommended

Li
Review №52

The service was great and I would recommend California Hearing Centr to my family and friends.

Al
Review №53

Great professional service every time I visit. Thanks for your support and understanding.

Ja
Review №54

I initially came to California Hearing Center hoping that hearing aids would not only help my hearing loss, but even more importantly, help with the onset of tinnitus. I have had excellent professional care from audiologist Lais Ama, who always made sure my many questions where answered, and always treated me in a very caring manner. Thanks to her I am much improved. Many thanks.

Mi
Review №55

Lais is the best. Very thorough and patient. Thank you.

Al
Review №56

Long time client. Excellent all the way around.

Ro
Review №57

They are the best. I couldnt have asked for anything more.

Ho
Review №58

Im very pleased by the attention I receive and for the concern everyone has for my hearing.

Ga
Review №59

Excellent service. Very professional and very personal.

Bo
Review №60

I have been a long time client of Calif. Hearing center. for good reason.Darcy Benson, Audiologist and owner of the service has always assuredthat I have had the best hearing system available for my profound hearing difficulty. She had recently suggested I might want to try out the latest Oticon Opn system for a month. It was superior to my 3 year old Oticon system and I am now using it with much feedback from friends that my hearing has improved

Jo
Review №61

Very great help--Best ever I phone instructions John Schwabacher

pa
Review №62

I highly recommend them !!!

Mi
Review №63

Very helpful staff

Information
15 Photos
63 Comments
4.9 Rating
  • Address:88 N San Mateo Dr, San Mateo, CA 94401, United States
  • Site:https://calhearing.com/san-mateo-main-office/
  • Phone:+1 650-342-9449
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:9AM–12PM
  • Tuesday:9AM–12PM
  • Wednesday:9AM–12PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–12PM
  • Sunday:9AM–12PM
Service options
  • Online care:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
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