This hardware store has kept my home operational for 20+ yrs I’ve owned it and likely since their doors opened in the 1940’s as Wisnoms’s the staff is friendly & Knowledgeable! You can fill just about any need here from tools to Birthday gifts... Really! Today I bought acetone, replacement blades, paint, caulk, Soft scrub, compactor bags, a birthday card, reading glasses too Cute! Bird seed, and a plant moisture meter! The team member happy to carry it to my car!!

I had a great experience with your staff. Im older and need a lot of help and they came through for me. Im very appreciative. Too bad the store in Belmont wasnt friendly or helpful. Thanks you San Mateo.

Mike was a great help found me all the parts I needed in and out under 20mins great store lots of parts for jobs around the house! Also offer fluorescent tube recycling. 5 per person per day great for getting rid of my old shop lights that big box stores wont take..

There was a time when the Hassett name stood for a family and not merely a business, a time when Hasset was concerned with the community and not just daily sales goals.My experience this week has taught me those days are over.Hasset Hardware had an inept and dangerous electrical contractor working on their main electrical panel right beside their primary store entrance where anyone could have trippped and fallen into it. I discreetly advised them that their electrical contractor was as dangerous as he was ignorant. Young children walked within 1.5 ft of an exposed and live 300 amp service(Enough electricity to turn the arm of an innocent child into protein based water vapor.) I made sure to explain the immanent danger to Hassett Hardwares manager(essentially a downed powerline was laying beside their door and they have done little more than put two cones out all the while beckoning customers with children to walk within 1.5 ft of an electrical hazard that could kill and permanently disable them) only to have him dismiss it away like a psychopath.Needless to say, this type of apathy towards the well-being of the community they are doing business in is and revolting. As a result I will not be back to Hassett Hardware any time soon and I will also be advising my family and friends to steer clear of Hassett Hardware as well.

The staff Alejandro was extremely helpful and supportive. Highly recommend this place and its worth the drive even if youre coming from far.

Employees are not helpful. If you cannot find something they tell you we don’t have it and walk away.

Excellent assortment of nuts bolts washers springs etc. Support local hardware stores rather than the big box stores!

Very helpful and knowledgeable staff. They did color eye match for me and gave great guidance on how to deal with my project!

Lots of things that you need, and more that you didnt realize you needed! Customer service is excellent!

Horrible place to shop, all the managers are kids, with no adult supervision, and they think they own the business, the property and that they are the only hardware store in town.Please, if your have to buy at a hardware store visit the Ace Hardware store in Burlingame. It is privately owned and not affiliated with any of the Hassett Ace Hardware stores.As its independently owned they REALLY DO APPRECIATE THEIR CUSTOMERS, and even say THANK YOU after the sale.Hassett Hardware is a dump, with zero customer relations, from any of there employees. Dont waste your time, or money, at any Hassett Ace Hardware, they are all unfriendly and run by a bunch of kids who have no idea what customer relations is about.There are several hardware stores that will take you money with a smile like Home Depot, Lowes Hardware, San Mateo Hardware and Ace Hardware in Burlingame.Avoid Ace Hardware in San Mateo, and go where they appreciate you as a customer.Hasssett Ace Hardware in San Mateo is the most unfriendliness place in town.

Nice old fashioned hardware store that carries everything a person might need to run a smooth home. They always seem to have odd things in stock if you need to repair stuff: screws, nails and hooks and you can buy just a few, instead of a whole box.Kitchen ware, items for the car, bathroom necessities, garden supplies, and much, much more. I f they dont have it they will try to get it for you and other customers. Nice to go there and feel they care.

Thank you Enrique and all San Mateo Ace employee for awesome customer service. I was stuck with 4 gallons of base Benjamin Moore paint purchased from orchard supply with no color ( I did not know when I bought it) . We visited Grays paint in Burlingame and the person there was completely rude. We came to Ace store in San Mateo and they are super friendly and helpful. They help us out and gave us a great impression of the store. Will be coming back! Thanks all!

Hats off to Enrique . He helped me with a project I had and was so so helpful and figured out just what to do.Good store and helpful and well stocked. A real hardware store

While getting some plumbing supplies I came upon a display for reading glasses which included a free case. These glasses worked for me and the price was so good I made another trip to Hassett Ace Hardware just to buy another pair. The display had one price but when I went to pay for it the clerk said the price was doubled. The old bait and switch con. I asked for the manager to resolve the issue but it was a Sunday and no manger was there.Another problem at a different time was when I needed assistance on the floor but only one guy was helping the customers. All the other staff were off on the side talking to each other so I had to wait until the only staff working finished with other customers.

Very friendly and helpful staff. very much enjoy going here even though their selection is not as large as other hardware stores. I still manage to find most of what I need.

I went there for a couple of items and ended up looking through their store for over an hour. The staff was super friendly (but not pushy) and knowledgable. Excellent store and great employees!

Found everything I need easy in the well organized compact space with helpful store staff. No need to run around, just enjoyed shopping. Great selection of products sold as a piece at reasonable price. I like it very much as I hate to buy unnecessary things sold by bulk.

A real hardware store with helpful people. Its fun to walk around and see what they have.

The service here rivals any big box store. Prices can be competitive and the variety of products make this Ace a great place to shop at. Parking can be a challenge due to the location and small lot, but that said, Ive never had too much difficulty finding a space.

They took my old fluoresent bulbs for recycling and checked a price on very cute apron for me. Price was reasonable. Service was great.

Great customer service, a huge range and decent prices make this my go-to hardware store for both big and small items around the house.I have visited several of the Hassett chain of Ace Hardware stores and I find them to all be very high caliber.

Great neighborhood hardware store - all the essentials and more (need a gift idea... come here and browse for a few minutes... who wouldnt appreciate a collapsible lunch box?)

The employees here are always so helpful and attentive. They always help me find exactly what I need.

Old time traditional hardware store. Basically has everything you would need and the employees are extremely knowledgeable and courteous.

I love this store. Its easy to find what youre looking for, and the employees are always helpful.

Very friendly staff who try their best to help you with whatever youre looking for. This is how you have a successful business!

Not quite as good as the same location just new name wisnoms hardware ... but hey thats hard to match #CustomerService is key good assortment stock etc...

I went to Home Depot two different times to have a key duplicated and both didnt work. I went into Ace and five minutes later I had two working keys! Thanks guys!

Everyone is very helpful and always asking if they can helpIf they dont have it...they direct me to another store

This is the best hardware store ever. period. it was bought out by ace, but it remains in control of the wisnoms family. its my go to place for anything. I can walk in with a tiny obscure screw, ask if they have it, and boom.most of the employees have been there for a long time, and are extremely knowledgeable and helpful. plus, they have cookies for dogs.I have no idea who the other reviewers are that say the help is terrible, etc. have never had anything but great service. look for john- he knows everythingagain- BEST. HARDWARE. STOER.EVER.

The workers are very helpful despite the first impression from the lack of maintenence surrounding the exterior.

This place is absolutely wonderful. I shop here frequently and would encourage others to do so, please keep the local hardware store alive! I have had nothing but stellar customer service every single time. It feels like such a rarity to go to a place where youre asked if you can be helped and the staff seems to know where things are or how to order them in the event that they dont have it. Are the prices above what you might pay at OSH or Home Depot, but only nominally and that is a-okay with me as this store has a dedication to serving its customers that could rival or even beat places like Nordstrom. Every time you find yourself feeling lost at a big box store and that the employees seem to actively be avoiding you, please go and take a look at Hassett as I guarantee you that youll be back when you need something. I also find the location great as I live in downtown San Mateo and its a nice walk to the store, instead of having to use a car to get to any other hardware store.

Great shop. I was approached by several employees who were all quite friendly and helpful.

Always find what Im looking for ! Helpful staff and free popcorn on weekends !!

Good place to pickup small items for your weekend project

Enter from the back. The door on the front corner should be the main entrance. I had to ask for help to find something, i. When I went to counter to pay, the gentlemant was way in the back

Web site was easy to search The folks on the on the phone and live chat were very helpful.

Helpful staff and the ability to recycle florescent lights.

Your site was well laid-out with a great search function.

Courteous and helpful staff, but pricey as others have mentioned

Good selection, super friendly staff!

Good store...good staff.

L was going to Ace Hardware every Saturday with my Dad. Great shop.

Very good staff there

Very nice hardware store

Super helpful stuff, thank you!

Employees were all pretty nice, helpful.

A bit expensive but the staff are nice.

Lovely, helpful people

I like coming here for free popcorn

They have a great selection and helpful staff, but the staff doesnt seem very knowledgeable and many of the items seem overpriced.

Friendly and helpful advice

Courteous and knowledgeable staff

Love this place

Best hardware.

Very helpful.

Good store.

A place to get you out of an emergency, its variety is very limited