Pretty good service. After I filed a claim, the tow my car in the morning and fix it in one day. I do recommend people to get the repair on the shop.

Very satisfied, great service, and the staff is GREAT!!

Rear bumper replacement due to drunk hit and run driver. Thankfully was able to take pics and videos quickly after showing everything. AAA being my insurance provider I knew I had nothing to worry about. Start to finish as well as the auto body shop! Palm Ave is the premier auto body business here in San Mateo. Everything was smooth sailing, communication on point, customer service was outstanding. Coordinations with hertz literally had a rental waiting for me and left there for pick up.Thank you so much for treating me like a human not a cash out! In 29 years I finally found a trust work auto shop business. These people care and outshine all the others in my opinion.Don’t waste your time researching businesses just go with Palm Ave! You wouldn’t be disappointed I promise...

Tim was very professional, friendly and provided an excellent customer services. My car was done nicely and on the estimated due date. Auto shop also kept me up to date on the progress of my car. Overall I am very satisfied and highly recommended this auto shop.

Outstanding customer service. Friendly and punctual. Not only did they repair my car, but they also clean it too. Super impressed.

I had to take my car to be repaired because someone backed into it.Every aspect of my cars repair was excellent from the communication to the repair itself.Efficient and excellent customer service and job quality.Thank you Jeff!!

Palm Ave Motors was recommended to us through our insurance because we were in an accident. They did the work promptly, were great communicators, but thats not why Im giving them a 5 star review. After a week or so, I really wasnt 100% satisfied with the work they did, so I gave them a call, explained the scenario, and was hopeful theyd give us a discount, but they actually did the work for free because of their guarantee! Even if the labor had cost us more, their understanding, empathy, and willingness to make us 100%+ satisfied is what earns them high regards in my book

Great communication and customer service.

It was a minor accident with damage to the door and front fender. Repair took 4 days. The car is silver and they did a good job of blending the paint. The alignment of the door was off causing a wind noise when driving. Brought the car back for realignment. But the big issue is getting the car back with a non working radio. They said it wasnt covered by the insurance claim. Ended up taking to another shop and got it fixed.

Friendly and fast service. Highly recommend

The work was supposed to take two days. Took them a week. Used after market parts, not OEM. Guess it keeps the prices lower. Car was detailed before pick up. Will use them again.

Excellent communication and it was done on time

Very pleased with the service. Will use again (if I have to, that is!). Appreciate the shuttle service to and from home, Thnakyou!

They fixed the dent in my rear bumper and made it look like new

Their top priority is to maximize their profit by doing the least possible amount of work.

Tim is the best

Scammers!! DO NOT bring your vehicle to this place! Once they get your vehicle they hold it ransom until you over pay 3 times the amount for general services!

Took them a week just for a tire. When i got my car back i noticed a huge crack on my windshield! Called them and told them about it and the guy got all offended denying it wasnt them! No insurance companies should affiliate with this kind of service!