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California Auto Body & Repair, San Mateo
704 N San Mateo Dr, San Mateo, CA 94401, United States
Appearance
California Auto Body & Repair, San Mateo
Comments
Iv
Review №1

The problem was diagnosed in 15 minutes and repaired in an hour. My 2011 Toyota Corolla has a broken alternator. The repair was done quickly and efficiently. Payment is fair. The staff is very polite and did not keep you waiting long. Would highly recommend this car service!

C
Review №2

Very professional, all around good service!

Iv
Review №3

I had my car got vandalized and my insurance recommended this place. The owner is considerate and spend all his time to go through all the details regarding the repair. Thanks for taking good care of my car.

Sa
Review №4

I just bought a brand new $820000 BMW 540xi and some idiot hit the rear bumper which is made of plastic and put a big dent in it.. I called BMW and they wanted $3000 just for parts and then there was paint... almost $4000 to fix it. I googled a few autobody shops and got many flaky people saying stuff like bring it by next week, bla bla... Finally I called Luxurati on a Sunday to boot, and got I llya on the phone.. turns out he was the owner. He had me send him a few pics and told me he thinks he could do it but wanted to see it the next day! I didnt have to wait, or mess around with an appointment... took it over, he looked at it and said hed get it done for $750-900... that he knew how to fix the plastic bumpers without having to replace them. I was concerned that it wouldnt look good but he assured me he could do it and if he wasnt successful wed then resort to ordering new parts. He DIDNT want to over charge me.. he actually wanted to save me money!6 days later, I went to pick up the car and it was LITERALLY as good as new ... he matched the very difficult to match BMW Carbon Black paint with changes color in the dark/light... and as OCD as I am, I could not tell it was ever hit!Ilya ism a classy guy with a very good work ethic.

Pa
Review №5

I had a smog check here. The service by itself is good. I deducted one point for the fees, $1.75 for credit card surcharge, $10 for engine cover (I was informed). One point for the wait, no appointment so you only know about the wait time when you get there. And one point for squeeze his friend in front of me.

Th
Review №6

Exceptional service and an all around great group of people to work with. I’d recommend them to anybody who cares about the quality of work they’re getting. Special thanks to Ilya! Very customer oriented and professional. My Mercedes looks like new now.

da
Review №7

Brought my sports car in for an oil change and inspection. Price was very good, and service was great. Staff was and knowledgeable and friendly. Will definitely be coming back here.

Ke
Review №8

I am not sure what the last reviewer is seeing, but I came in with my 2011 Porsche Cayenne Turbo. They are a very busy shop and there were 2 cars ahead of mine (first come, first served-no appointments). They started my smog within 30 minutes and I was done 16 MINUTES LATER!! I even had engine covers that are very time consuming to remove to do the test ( I also was informed before the test they were $50 additional to remove). They were very friendly, professional and clean, the process was very easy and I will not hesitate to use them again. Very highly recommended!!

Al
Review №9

Management wants to nickel and dime you for everything. Upon arrival, they told me the engine cover needs to be removed for them to check components underneath. Ive never been asked at any other smog test facility to do that. They wanted to charge $20 for them to remove the cover if I didnt do it myself, so I had to drive home to get my tools because they refused to let me use their tool to remove it. I guess theyre banking on people not wanting to make the drive home. I bought the smog deal on livingsocial and nowhere was it mentioned that the engine cover needed to be removed or the $20 fee for them to turn a few bolts.When it came time to pick up the car and pay for the smog cert, Ilya tried to charge my wife $10 instead of $8.25 even though she was paying with cash as per the terms of the deal. When confronted, Ilya told her that he shouldve charged her more for having to stay late to wait for her. I had called and told him that she was stuck in traffic prior. She arrived by 6:15, which is the time he told us to make it there by. We dont care about the $1.75 but it just shows what kind of person he is.

Mi
Review №10

Very honest shop prices are low they stand behined their woek

We
Review №11

Good place for SMOG test especially if you have a coupon. $29 + $8.25 certificate fee

Ro
Review №12

Bad service. Owner speaking incorrectly with customers. I can’t recommend this location.

Se
Review №13

Great, fast, service! Thank you!

ah
Review №14

Nice guys

Be
Review №15

Very Rude

Information
29 Photos
15 Comments
3.9 Rating
  • Address:704 N San Mateo Dr, San Mateo, CA 94401, United States
  • Site:http://luxuratiauto.com/
  • Phone:+1 650-340-0026
Categories
  • Auto body shop
  • Auto repair shop
  • Auto restoration service
  • Smog inspection station
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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