user
Bed Bath & Beyond
2280 Bridgepointe Pkwy, San Mateo, CA 94404, United States
Appearance
Bed Bath & Beyond
Comments
Ba
Review №1

Shopping here is a joke. After trying to get a price match from local competitors, they will not honor their price match guarantee. Gloria the cashier has no problem shaming you in front of other customers calling your google shopping search bogus. If you like false advertisement and horrible customer service then this is the right place for you.

Je
Review №2

O love Bed, Bath and Beyond! Its so sad that they are closing! You can still order online though.

Ad
Review №3

Store location is in shopping center with Petco, Hobby Lobby, Target, and other stores. Store well stocked with small kitchen appliances, tools, dishes, towels, sheets, linens, and bedding. Small pharmasceutical (no pharmacist) items, fans, and other items. Prenty of surface parking fronting store.

St
Review №4

Always interesting items. Seems half the customers were refilling Sodastream canisters.

Ja
Review №5

Im so sad it is closing in Feb. Its been a great store and so close to my house. I will miss it terribly.

Ji
Review №6

I always love walking through bed bath&beyond. All the unique items they have. The as seen on TV products. They even gave a newly expanded hair care section! I live it!

mo
Review №7

Low stock. Looked online said they had what I wanted in stock. Drove 20 min to discover they were out of what I needed.

Ch
Review №8

Curb side pick up is not available. it’s a lie. they lied. i just want my pillow and i called 5x and no one ever picked up

Al
Review №9

Just called this place to ask for something that they sound out of at my local bed bath and beyond and 1 person put me on hold then the 2nd and 3rd finally the 4th one answered and help me right away she was really nice and confused to why the others kept putting me on hold, but did answer my question right away would love more people like that working there!

mi
Review №10

Store is closing. Nothing left worth my time.

Su
Review №11

I honestly find this store really boring. The bedding and curtain displays are dated. They are always advertising deals but there are none. The place is disheveled and kinda of dirty. Im surprised their doors are still open.

Mo
Review №12

This is a great store with lots of handy items. A few As Seen on TV products. I cant tell if its expensive or if Im just cheap.The only real problem is the fact that they have so many registers with no one working them every time I go in. And no line structure, which is a huge pet peeve of mine. No single line feeding in to the registers.

Sh
Review №13

Nicer than the Redwood city store. Not as messy and in a nicer area. Its inconvenient though that the blow dryers were all locked up in the glass shelf. I had to ask for help to get one and then again when checking out because they keep it at customer service while we were shopping. They just wont trust the customers. That is fine but they could install a security sensor or something instead of adding the hassle to shopping. Its just a $20 blow dryer. Why the extra measure of security?

ja
Review №14

This store is permanently closing. Dont bother coming.

Ma
Review №15

If an item is available at this store, Id buy it at this place because their staff have great customer service, they match competitors price & they accept their expired coupons so Im always able to avail of at least 20% off, of the price of the item. I bought a Cuisinart 3 in 1 & the last box on the floor looks damaged so I asked a young lady on the floor to check if they might still have some at the back. She did, & came back with a new box & got the damaged box out of my cart to put back, all with great attitude. Keep up the good customer service, its an integral part of a business success.

Ai
Review №16

Unfortunately this place is closing down went there today place 95% empty

Ch
Review №17

Great service and friendly staff helped me.

Li
Review №18

They have so much stuff you need and do not need but end up buying anyways because it is a cool gadget. Great selection of bedding, towels, table clothes and dishware. Found a great set of curtains in the clearance section that were of high quality.

21
Review №19

Store is in its final days as it has gone out of business

Lo
Review №20

Staff helped me find things that I could not find myself, great selection. Really nice to see stuff in person rather than only online.

Do
Review №21

Poor customer support. They gave me a real hassle when I asked for help finding an item listed on their website that was supposed to be in the store. First customer service associate sent me to the wrong place, then when I tried to get help, store associate didnt want to come with me and talked to me like I was an idiot for not being able to find it on my own.

Ca
Review №22

I do so love going into bed bath and beyond with a 20% off coupon and feeling like I got this great deal. Of course having Target, Ulta, Wines and More, and World Market is also a draw to this area.

Ge
Review №23

Its like the linen section had a baby with an As Seen on TV store. A bunch of useful stuff mixed in with useless gadgets and knick-knacks. We go there, but I often leaving wondering why I bothered.

La
Review №24

Went to the store to shop for curtains and couldnt decide on the colors. Every associate offered assistance but they werent pushy and dont follow you around. One associate took the time to coordinate colors based on the description I gave her of my furniture. I had been to the store three times to exchange previous purchases and her suggestion matched perfectly. The other associates exchanged everything with no problem. Great customer service!

Ca
Review №25

This place is almost like Amazon. If you cant find it here, do you really need it. Its also a company that starts a lot of small entrepreneurs.

Ar
Review №26

I like this place. Usually dont end up here

Ma
Review №27

Very organized store. I personally love the demo massage chairs . I can sit on them forever 😏. Using coupons they send in the mail are a plus!!

Lo
Review №28

I found & bought most of what I was shopping for today. Antonio, helped me by ordering a shower caddy that I want, but was not on display! He was personable & calm too! Great job Antonio! The cashier was pleasant.

bE
Review №29

Prices are high. Small pet section. Clean and organized. Really friendly staff.

Je
Review №30

I have mixed feelings about BB&B....I love it that it has so many cool and handy things, but I hate it that I cant afford everything I want to get!Ah, conundrums...

an
Review №31

Insufficient choice. No help and frightfully expensive. Not value for money.

Ma
Review №32

We find everything we need for our home, and nice things for gifting.

lu
Review №33

Store was very clean so many options cash register was very friendly and helpful

Pr
Review №34

The store is closing...too bad

Jo
Review №35

Better selection than the Daly City store.

He
Review №36

Reserved an item online, got email that item was ready for pickup, went to store...and associate couldnt locate the item. Waited while she searched for it during new years eve. No luck. Finally, store manager saw me standing there and asked what was going on. He goes and finds the item in the store. Wasted 15 mins. of my time because they werent prepared!

Sa
Review №37

I love it. Always have what I need. Staff are always courteous & friendly.

Al
Review №38

I got in and say wow! I can find things that I want send there are so many other things that the store has and inspire you to buy more

Ni
Review №39

Ambiance is awesome. What you get in local Indian melas/ fairs/exhibitions for Rs 10 you get it here for 20$ 😂😂😂

Ev
Review №40

I love the variety at this store, prices, items and also the Coupons!

Jo
Review №41

Always find the kitchen gadgets Im looking for.

Ri
Review №42

Love this place! They have the best assortment of bedding, kitchen supplies and so much more!

Jo
Review №43

Went in looking for some wine classes couldnt find what we wanted we went up to the service desk and they ordered them for us online plus gave us 30% off fantastic

Wo
Review №44

Been customer long time, supposed giv u no grief on returns with receipt... un4tunatly a few of staff at times dont like to honor that bonus ... otherwise a 5star rating Id giv ... #iPointShitOut #patsrightdontfightit #worldfamousPatLyons baby #CustomerService is key

Pa
Review №45

Love love love this store. I would like buy everything.Beautiful and clean.

Ma
Review №46

Got electric blanket taking it back...2x the cost of Sunbeam.....just bad one side didnt heat and poor quality brand. .... didnt have the one advertised on sale either.....

Mi
Review №47

Almost every other item is was interested in was not priced and I walked the store looking for a price scanner, which does not exist. Too bad, I was ready to spend $$$.

Le
Review №48

Great store with lots of goodies for the home bring your 20%coupon.

Ke
Review №49

Bought a toilet seat which had hidden damage. Web site would not accept a email, so I called customer service for a refund. Despite having the receipt in my hand, the agent at the 800 number was unable to help me as his computer does not have access to store sales.The store is almost over-powerfully smelly with the bed bath and beyond store smell, and the seasonal music is awful. Frankly it is worth $20 to not go back to get a replacement.I got a replacement from Amazon. Better price, and they refund for damaged merch.

Al
Review №50

Very nicely organized with good selection. U can order ahead and just p/up order.

Lu
Review №51

Kensie was terrific, great customer service.You can get lost here for hours lol.

Ma
Review №52

Very nice and they had what I wanted

Ne
Review №53

This store is in fashion Island has meny thins. Smel very nice when you entrance. Big parking lot.and many stores an restaurant araund.

Te
Review №54

Quick service here -- hardly ever a long line, and theyre always opening up another register to accommodate.

Mi
Review №55

Spent $420 on towels. Theyre really soft

Da
Review №56

They rarely have enough cashiers, sloooooow customer service.

Ni
Review №57

Staff are nice and usually helpful. Lots of stock to select from. The clearance is usually pure rubbish avoid it.

Fr
Review №58

The sales ops mgr doesnt know the logistics of queuing. Assigning customers to a cashier who was stuck with a customer that has payment or product issue.

Yo
Review №59

Wide selection,Good price,Friendly and helpful staffI like 20% dc coupon :)

CJ
Review №60

Good customer service and staff there are super friendly and helpful

Di
Review №61

The staff is very knowlegable with the products, esoecially Keurigs and Dyson vacuums. I always have a good shopping experience here.

Su
Review №62

I stopped by the store to buy a measuring tape. Apparently, the store doesnt sell anything of that kind. however, when asked for it, the guy names Hai brought me a used measuring tape. I was surprised to find out that he managed to find a tape for me from such a huge store. I had to take just couple of measurements and he allowed me to use the tape. I asked for a help and he introduced me to a female called Marisa. What a wonderful girl she is. She spent 15 min. of her work time helping me taking measurements. who does that these dayz!! well, folks at Bed Bath & Beyond does it. Amazing customer service. God bless you all:-)

Mi
Review №63

Great selection, awesome parking, and friendly staff.

Da
Review №64

It was awesome staff was very helpful

Da
Review №65

Very fake customer service

Al
Review №66

Easy to get to, and lots of parking. This store had enough staff to help you unlike other stores.

Ro
Review №67

It was great and enjoyed shopping there.

Ki
Review №68

Great stock at fair price.

Vi
Review №69

Lots of parking, well organized shelves of products, and best of all, 20% coupons.

Lo
Review №70

I went for a Dash waffle iron bcuz the website said it was in stock in the store..I went all the way there to find nothing..No selection of anything..

Ra
Review №71

Easy ideas and shopping. Wish they did rewards program instead of coupon clipping.however

Ni
Review №72

Alot of useful products here

Jo
Review №73

What you would expect from a bed bath and beyond. A great selection of unique overpriced items.

si
Review №74

Really good collection and staff

Bo
Review №75

Got what I wanted, but it was a bit more expensive than I had hoped.

Sa
Review №76

Bed, Bath and Beyond doesnt necessarily have the most helpful salespeople, bit their signage and clear department breaks in the store make it easy to find what we are looking for.

Im
Review №77

The worst customer service personnel and managers. They need a lot of training in customer relations and knowledge about the job they are doing.

Bh
Review №78

Nice place to shop for quality products.

In
Review №79

It took me 45 minutes to get a refund!I didnt have a recent an the payment was made via Samsung pay . Store manager was involved and kept me waiting and waiting...

Ad
Review №80

Layout is good. Not enough merchandise variety

Ru
Review №81

Found what I needed at a great price

An
Review №82

Bought a Coravin here with the 20% off coupon. What a steal!

Ca
Review №83

Easy access and parking. Wider selection than SF location.

De
Review №84

Good prices, well orhanized, and knowledgeable, friendly help.

Da
Review №85

A good place to shop

Ty
Review №86

Service (from several employees) was outstanding!

IT
Review №87

Still cant find that dang remote 😂😜

M.
Review №88

Needs more help available on the floor.

Ka
Review №89

The standard BB&Beyond in terms of size and selection. Walked the entire store twice. Not one sales associate came by or up to me to ask if I needed help.

Ad
Review №90

Confusing on the decision making process.

we
Review №91

Love it

Em
Review №92

Great deals for the price

J
Review №93

Didnt purchase anything this time but staff was very friendly and offered their service when I looked curious

Mi
Review №94

I love this place...

Mi
Review №95

Always interesting to find the things you didnt know you needed.

An
Review №96

They didnt have enough register open, long line of returns.

Da
Review №97

Things are getting expensive here and quality is going down

Ja
Review №98

I spend way too much time there.

Mi
Review №99

Service could be better.

An
Review №100

Its a fave

Information
58 Photos
100 Comments
4.1 Rating
  • Address:2280 Bridgepointe Pkwy, San Mateo, CA 94404, United States
  • Site:https://stores.bedbathandbeyond.com/San%20Mateo-CA-94404-158?MCID=YT_YEXT
  • Phone:+1 650-341-8992
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–7PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations