My wife and I drove to their location during the hours listed by Google. The store was locked and when I called from out front of their store they wouldnt let us in because we hadnt scheduled and appointment. Really annoying. Despite what Google says they are only open by appointment. It is in the fine print on their website but I wish they would make that more clear on their main page. I guess it doesnt make any difference to them if people waste their time and gas travelling out to their store so they cant be bothered.

Wonderful experience with these fine folks! I can always depend on them for honest, fair pricing and absolutely beautiful jewelry. If you’re in the market for your next special jewel, go check them out - you won’t be disappointed.

First time customer but extremely impressed with the level of service. Grace scheduled an appointment with me and walked through a ton of options. Learned a lot about the stones and their origin. The selection was excellent. Highly recommend if you’re looking for rare gemstones.

Grace designed a beautiful opal ring for me. Very much pleased and recommend her highly.

Grace is A+mazing! She is one of the most genuine people Ive met and has great communication & customer service skills. Shes honest, trustworthy & will not take advantage of you like many of the companies in the jewelry industry. She takes her time with you to find out what you really have in mind and then some! I only trust her advice and care of my jewelry now. For future quality purchases Gem Garden is where I will go! Thank you Grace! :D

This is best summarized by high level of class, pressure free professionalism, wonderful customer service and mind blowing amounts of information and knowledge. The knowledge and education from Grace is second to none. She educated me on what qualities to look for when buying jewelry. Thank you for a great experience.

Extremely professional and welcoming. Answered our questions, made recommendations and created satisfied customers who will return with all their jewelry and appraisal needs!

I made my first purchase for myself at The Gem Garden Jewelers just prior to Christmas last year. Over the years, I have shopped at many other stores throughout the Southern California area, all over the country and the world. Ive never really had a go to jeweler that I considered of any merit. After many years of hearing other people talk about The Gem Garden, I figured it was finally time to give them a try. Since then, I have made many subsequent purchases for myself and my wife. We have finally found a reputable and trustworthy Jeweler that we can call home.Why have I kept coming back? This is best summarized by the high level of class, pressure free professionalism, and wonderful customer service I have received. The knowledge and education of the sales professionals are second to none. I have primarily dealt with Grace and at times in her absence, Greg was able to step in and make my experience seamless.I have also been enamored with their service/repair services. Recently I had some older pieces that needed some repair. In the past I had taken my jewelry to a prominent store in downtown Los Angeles. What would take those weeks to repair only took The Gem Garden a matter of days and cost 1/3 of what I used to pay. With one piece, I was called four times from The Gem Garden to let me know what they were doing and where they were at. They treated my ring, which was not purchased from them, as if it were their own. Impressive and honest integrity!My wife and I have found a new home in The Gem Garden and will have our continued business and support for many years to come. Thank you for the best customer experience one can ask for in something as personal as jewelry.Chad

The owners are really nice and highly knowledgeable. Their prices are great and their merchandise is beautiful. You wont go wrong here!

HUGE expertise in cutting gemstones and lots of great supplies to do your own stone cutting.

Great store with great selection and wonderful customer service. They even gift wrapped it for me.

Great service and friendly advice for person jewelry and mineral products

Nice place. Friendly staff.

The owners are the most terrible type people. They will lie to your face and trick you out of your money if you allow them.

Grace is awesome!