This place was superfresh staff went out of their way to get me everything I needed different color ways different styles slippers even picked up my kids some clothes I will be back!!!! 🔥 🔥
Great organized and quick at assisting customers look for sales associate herbert k.
It was awesome they have a great team thank you for your service
Great customer service and theyre always ready to help when you need help
It was great I was able to buy my nieces birthday gift early thanks for your help.
Great place, great service!!
Cant get any in a size 15
I went into the store and the shoes were marked at 99 and when they rang my shoes up they came up at 180 and when I had told the cashier it was wrong they said since there was no tag they couldn’t do anything when the EXACT SAME shoe in a different color was marked down at the same price had the tag they still wouldn’t give my money back. My friend was also there and they charged her 190 for shoes that were marked down to 139 but they were able to give her money back because hers still had the tag but I truly believe they could’ve marked mine down to the price it was SUPPOSED to be but they just took advantage of me because of my age.
The manager at this store is great. Hes always very helpful and reasonable. Makes me feel comfortable sending other people to this store. Keep it up
Great customer service and good sales
New manager Justin was hustling! Very helpful and friendly.
Terrible service
The cashier I had was a really helpful and friendly person her name was Natalia R (idk her last name). If you ever get her as a cashier her smile will welcome you to champs. Natalia if u reading this I was the one that bought he confetti ultra boosts and the adidas continentals. :)
Very Prompt, and efficient at moving people through the line at the register.
Went there yesterday, first question I asked - Military Discount? Yes - 15%. Thats great (I thought), went to check out, ran my DOB and my retirement date, said it was being rejected (Pretty sure I know both of those dates), tried it a couple of different ways, didnt work. Showed my military retired ID Card, doesnt matter. Said they were sorry, but they go through a third party company that deals with their military records and discounts. Nice to say sorry, but it doesnt save me the $30 I should have saved. Dont false advertise if you think the company you go through to verify something isnt going to work all the time. Used to be able to show a military ID card and verify it with another piece of ID. Guess thats not good enough now. Staff was okay, their system is NOT okay ... you just lost my business ... forever.
Nice, didnt have my shoes in stock but they did order them for me. I love this outlet mall in San Marcos Tx!
Had a great experience here. fell in love with a jacket and the sales rep went above and beyond. ordered it online and all
Great customer service and selection!!
Great selection. Clean store. Staff was very helpful.
I like the store but it seems like theyre always out of stock of stuff but staff is very helpful and friendly
Totally ignored. I was NOT on MY phone the entire time in the store like the GM stated. Who travels 12 hours round trip in the cold, windy, rain 4 this? Other reviewers state what horrid service this place provides. Like evil doers do, they pick and choose who they welcome, smh.
The employees was not professional, unfriendly, on the phone & had to run them down for help
Great service & great prices.
Good place, you can find a lot of products.
In an out service
Great service & a great selection of shoes!!
Worst experience ever. I swiped my credit card in that store, after long waiting, the cashier told me that the transaction was not approved. Then I tried to use another card, but i was told that it was not allowed. Then I stepped out without buying anything. Two days later, this amount of money appeared on my account. I called them, but only responded that i need to check with credit card company While credit card company said it was charged.
The customer service stinks!!!!!!! You have to beg for help and the young staff are flippant
They are always eager to help. Fast, friendly.
Come here for all my fresh gear
Very nice place to shop
They have the Air Jordans have been looking for so Im happy
Goid customer service
Bought some AWESOME SHOES . Very good price. .
Good selections but same high prices than everywhere else.
Good shoes selection. Staff is nice and fast.
No because i was just inside the store and I came to do an exchange, and this hispanic lady, monica was her Name. WAS EXTEMELY RUDE. for some reason I do not know she started talking in a nasty tone to me, I was not rude to her nor been a mean costumer. Who ever is encharge of this store needs to give their employees a nice manners class. Worst shopping experience ever.
Great selection of Nike brand shoes horrible customer service spent a half an hour in the store and was unable to get any kind of service
Prices on some products are higher than market. Otherwise, great service and selection
Was Cool. YEEZY
Charged me twice they said computers froze. When I checked my account I told manager Jason, said there was nothing he could do. Id have to call the 1800.... to get my money back
Not alot of selections but ok prices
Amazing Service and selection of shoes
But they emailed my receipt instead of giving me a paper receipt
Every good and respectful
Great Cap selection
Really awesome set up
Good
Huge selection of college football clothing and collectables!
Over priced no real sales here
My man getting some nike
Jason was very rude and has no business sense.
Horrible customer service man with the dirty trashy goatee and glasses said you cant return this pick up item because it would be doing the store dirty as a customer I can purchase and return anything at will with in the guidelines of my receipt. This man doesnt understand the meaning of customer service and should be fired!!!!! DONT SHOP HERE!!!!!
Great guy named Matt
Love this place!
Jockstrapon
BEST
No shoes in my size
Great service
Good
Very helpful, informative,
Amazing
Perfect
Amazing
Good shopping
It is like all the other stores of this brand. There are no offers that are expected.
Quality as always 💪🏾
Good sportswear store
Typical American outlet store.
It is well a little expensive the prices
Variety of tennis at a good price
Affordable prices