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Prestige Collision South
32901 Calle Perfecto, San Juan Capistrano, CA 92675, United States
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Prestige Collision South
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Ma
Review №1

I went to Prestige Collision South for a fairly major repair after somebody backed into me in a parking lot. From start to finish, Frank and the other staff at Prestige Collision South were extremely professional, maintained regular communication with me, and let me know promptly when there was a one day delay in getting my car back. The repair came out beautifully--I cannot even tell that it happened! This unexpected ordeal happened at a very stressful time in my life, so I especially appreciated the personalized care I received. I would definitely recommend Prestige Collision South to others!

Mi
Review №2

Just beautiful work and such great service!! Joey was the best ever and helped me get my car fixed and back fast while also dealing with my neighbor who hit my car and were being a pain. Totally recommended this company and Joey! Joey deserves a raise for sure!

Qu
Review №3

EXCELLENT SERVICE EXPERIENCE. EASY TO MAKE APPOINTMENT ON LINE AND THEY GAVE ME A QUICK ESTIMATE. PARTS WERE AVAILABLE AND THE REPAIR OCCURRED THE SAME DAY THE PARTS ARRIVED. SERVICE ADVISOR DID A GREAT JOB BEING AVAILABLE FOR QUESTIONS AND DID NOT OFFER UNNECESSARY REPAIRS. EVERYONE WAS FRIENDLY. OVERALL HAPPY WITH REPAIR ON THE CAR.

Ca
Review №4

Professional staff. Chris has been great to work with.

Su
Review №5

I had a major collision, and prestige took care of me all the way through finish to end.. They were amazing, in fact when I picked up my car it looked like it was brand spanking new. They upgraded a few of the electronics, and I could not be more pleased. I highly recommend them

Mi
Review №6

Brought my car in after the rear of my car was hit, I have to say these guys know what they are doing. Bumper was replaced and painted, as well they did some dent repair on a very tough body line in the trunk and I was very surprised and amazed that they got transformed it back into the original shape. Painting and blending quality was great. If something happens again to my vehicle I will be coming back as well, recommending it!

Ja
Review №7

The service was as quick as it could be. Catalytic theft repair. And they cleaned my car really well which made me feel good when I picked it up :)

Ny
Review №8

Excellent service by Frank(?) But sure if thats the right name but this is a great place to take your car in for service. Very happy with the result of my car.

Ku
Review №9

These guys are amazing! My car was hit while it was parked; it was then towed to their location and they fixed everything in a timely manner, and kept me updated along the way. My repair expert was Jim and he did a great job communicating me throughout the process. I highly recommend them!

Da
Review №10

I am not easy to satisfy. Prestige Collision South met my expectations.

Jo
Review №11

Prestige repaired my bumper on my Subaru after I was in a fender bender.Their collision specialist Jim Fehr was fantastic. He was on top of all of the procurement of the parts, completed my car a day earlier than promised and was really great to work with.Their body shop guys did a great job!I am very satisfied with their product and would recommend them to my friends and family!

Mi
Review №12

Prestige collision south did an excellent job repairing our vehicle. Professional, great communication and top notch repair work. Highly recommend!!

Ja
Review №13

Quality work. Done on time.

Su
Review №14

Prestige replaced my door and repaired the frame after I was backed into. They were prompt and thorough with their estimate, made the whole process easy coordinating with my insurance and the rental car agency, and did a great job! Even cleaned the car before returning.

Ja
Review №15

Herico, his staff, prestige as a company are five stars. The quality of work, the professionalism of the staff, and the customer service is of the highest level. Due to the Matte black finish of my Range Rover the paint finish is extremely difficult to match. I would never trust my vehicle repairs with any other body shop! HIGHLY RECOMMEND!!!

JJ
Review №16

The place is clean and organize. I like the method of communication (text, email, telephone and follow up). They kept me informed with the status.

iK
Review №17

No work done on my Rover, in fact it was totaled out, however they didn’t give me a hard time and they didn’t charge me anything. They answered their phones and returned my calls.

Vi
Review №18

Herico was a great helpproffesional and fastclose and efficientHighly recomend these guys!

Cr
Review №19

My experience was great. Kevin was very accommodating and I also experienced very good communication. The only reason I put 4 stars is because I had to go back the day after picking up to get some minor bottom-of bumper scratches taken care of after they replaced and repainted the bumper...A good through quality check couldve avoided that.

Ka
Review №20

Excellent!Went to a small body shop in hope for an honest quote and was quoted almost $3,000.decided to go for a second opinion to Prestige Collision and had my car fixed for waaaaaay less and everything was fixed within 30 minutes. I do not exaggerate.Highly highly recommend for Range Rover owners!

Pe
Review №21

These guys did a great job. They were very good with the status of my repair and available to a answer all my questions. They were very efficient, helpful and attentive to my repairs.Great job! Get your repairs done here.

Ju
Review №22

I was so happy with the service! Everyone was so polite and extremely helpful. My car looks fantastic. I can’t recommend them enough.

Kr
Review №23

I have was in an accident and this was the preferred shop for Geico. The work was great and my only issue was after. I was impressed and wanted a quote to have some additional work done on my car. I picked up my car 6 days ago and still no quote for the minor work I wanted done. I guess they don’t do work under $1k so now I have to go back to finding a body shop for the work that I want done.

Ca
Review №24

Prestige was great. They did what they said they would do, when they said they would do it for the price they quoted. The car looks beautiful now.

Ir
Review №25

I am so thankful for the excellent client service that was provided to me by Rob Green. He truly exemplified what great customer service is. With daily text updates as to the status of the repair, and a text when my car was ready, when I finally picked up the car, it was fixed and washed and detailed. It looked brand new like nothing ever happened to it. I would highly recommend Prestige Auto to friends and family. Thanks Rob!

Re
Review №26

Go somewhere else! This shop made many critical and obvious mistakes reassembling our car. While the paint work was good, they left off three parts, none of which were damaged in our collision but had to be removed to fix other things. Two were trim pieces and the third was the battery tie down. I drove around for a week with the car battery flopping around in the engine compartment... extremely dangerous as it could have shorted out and caught fire. Also had our AC stop working about 2 weeks after the repair was done. Turns out the AC leaked at the coils, which Prestige replaced. So they also screwed up the reassembly of that. I had to take the car in to a different shop to get the AC fixed (with no more rental car coverage from my insurance since I hit the 30 day max when Prestige had it). They offered no recourse for all these errors other than bring it back in. No way I was going to trust them to do ANYTHING on my car again.

Li
Review №27

I had my FPace fixed on time. Great service from front desk to inspection. My car was fixed to my satisfaction, clean and when I got my car back, I felt like I just got a brand new car from Jaguar ! Thank you ! Will recommend this shop to anyone who wants the best service.

qv
Review №28

Want to give a shout out to everyone at Prestige Collision South,especially Fred Gayton.From the time I walked in I was treated with the utmost respect and kindness--these guys and girls are pros and get the job done on time and it was perfect.I highly recommend this business if you want it done right with nothing but support from their team.My most sincere thank you,Greg DeBaun

Sh
Review №29

Prestige fixed my Mercedes GLS450 and did an outstanding job on it! They kept me apprised of the timeline of my vehicle and returned it sooner than expected. The service from everyone was very genuine and so kind and helpful! I would definitely recommend them to anyone needing their services!

Br
Review №30

The work was flawless, and Jim was a real people person.

Ly
Review №31

My first accident and my insurance company deals with Prestige Collision South. I was very nervous but the ladies running the front office were so kind and so good. One in particular took care of all the paperwork from the insurance company to the car rental. I worried I would have to take time from work, nothing. It was like one stop shopping. Herico helped me and was so kind and professional. The body shop car repairers did a great job. When Herico showed it to me, I couldnt believe it was even my car. It looked like a new one!! I highly recommend this shop and all its staff. Thank you so very much.

Je
Review №32

A bit pricey, however I have seen their work on a neighbors car. It is excellent 👍

ka
Review №33

Rob deserves more than 5 stars!!!!! GREAT customer service, constantly communicating with us on updates on the repair of our car. Our car was returned to us and it is perfect. I highly would recommend Prestige Collision South.

Am
Review №34

I was very impressed with everything! Thank you Prestige for a very great experience!!

Ka
Review №35

As a claimant i elected to have the insurance companies, (Geico) vendor repair my vehicle. Rob was friendly and courteous, discussed the various steps including the damage and repair process. Excellent customer service including communication, and delivered the vehicle as scheduled. I am completely satisfied with the repairs and would recommend this company to family and friends.

La
Review №36

Totally professional and reasonable prices. Their work is excellent, and they keep their word. Geico preferred.

Da
Review №37

Good people very friendly and helpful and did a great job!

Mi
Review №38

Great service. Highly recommend!

Lo
Review №39

Took great care of me in a tough situation!

al
Review №40

Herico is great

Re
Review №41

Perfect job done quickly

Ne
Review №42

Great service from quote to completed repair.

Me
Review №43

Excellent service, very professional and quality service!

Bo
Review №44

Excellent service, friendly staff

Ca
Review №45

Great fast service!

Ro
Review №46

Excellent and timely work.9

Information
6 Photos
46 Comments
4.8 Rating
  • Address:32901 Calle Perfecto, San Juan Capistrano, CA 92675, United States
  • Site:http://prestigesouth.com/
  • Phone:+1 949-429-5120
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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