I recently made a purchase and the sales lady Blanca was Amazing! Very knowledgeable, courteous, she really made my experience very enjoyable and quick. Thank you, Blanca
Gabriella was a great help and is a stellar at helping. She made everything easy and fast. Thank you.
I bought a watch for my mom, she loves it.My experience was awesome with Azi, she was lovely, respectful and she acknowledged me in my shopping process. Thank you again Azi
The piece I bought was nice but the lady tried to get me to sign ul for a rewards card to save me a few dollars. She seemed really anxious for me to get this and I thought what the heck, I asked if if was like a Safeway card. She said it was and then upon doing form asked for my social security. That was a huge turn off. I declined the option to save a few dollars and paid full price. I am happy with the. Necklace I bought my fiancée. The way the lady had gone about it was just a sense of shiftiness and I didnt like it too much. I would return because they have nice jewelry. I wouldnt get the rewards card.
My husband I bought my engagement and wedding rings here. The staff has always gone out of their way to make us feel welcomed and there has never been any pressure to buy something neither wanted.
Emily Quesada, Customer service was so great at Oakridge Mall San Jose Kay Jewelers. After searching all around at other jewelers for an engagement ring for my girlfriend after 18yrs, I finally was able to purchase a beautiful ring. The experience of Emily showing me lots of rings to make the moment right and not just trying to make a sale like the other jewelers I have been to all week. I was very pleased with the customer service & of Emily. I will definitely be going back to Kay Jewelers in Oakridge to purchase more jewelry for my fiancée.
Great costumer service, very helpful and respectful.Thank you
Good selection. Employees were not very knowledgeable of the different metals and not very helpful
Very nice customer service, I would come again!!!
Very helpful. Thank u
Half of an hour to get the price of a single item? Wtf is that huh?