Bad business ethic. Please be aware of return policy and what verbally stated.I bought a hardwood floor here and the receive was dated at the time when I deposit the money. The item was delivered to ware house 3.5 weeks later, which was a week later then the time verbally promised. The agent told me to always order extra and items can be returned will full money back a month later.Since the receive was dated at the time when I deposit it counts toward the return policy. I had 2 extra boxes and was asking to return the item. I got yelled by the agent saying that it can not be returned. This place is unprofessional.PLEASE BE AWARE AND IF YOU MUST MAKE A PURCHASE HERE, CHECK VERY CAREFULLY.Email, text and written message must be clear.Their return policy on paper is 15 days but agent always say its ok, they dont follow those written messages. its not.LUCKILY, my items are in good condition. If not, its impossible for me to get anything from them.
I had a pleasant experience both with Jorge and Enrique, at selection, pricing, installation, and post install. I would definitely recommend my friends to check this store and their service for flooring.
Water proof flooring with Great service