We found them on Yelp and went to their store to talk about installing laminate at our new house. The staff in the store were very polite and super informative. They explained various laminates and answered all of our questions. George himself came our house for the measurements and gave us an estimation. He explained us all of the details of what they would do and how long it would take.They were amazingly punctual. During the work, they had unexpected problems when they removed the carpet (the house had carpet in the second floor); however, they completed the job as they promised. To be able to do that, they worked longer hours then planned and we really appreciated it. George called me a couple of times to keep me posted which was so conforming for us since we had a tight schedule.I am attaching some photos for you to understand how amazing their work was.Thanks for the great job all! We definitely recommend them anyone.Just a small disappointment though. We had some remaining laminates from previous owner. The remaining laminates were absolutely not enough but we were told they would finish the remaining materials first and buy new materials only as much as needed. However, at the end of the work, we saw 90% of remaining laminates were left and unused(Like 7 boxes). We wish they used them first as we talked so we would have to buy less laminates and also we would not have to keep the remaining laminates in our garage forever. Since this does not mean that they did not do an amazing job, we are giving 5 stars.
Mike at Floor Depot was really great to work with. I needed a large quantity of hardwood for a new home Im building. He was very helpful in taking me through the options, and even let me borrow some samples to see them in my space. The order delivery was a challenge due to COVID-19, and Mike went above and beyond to track my order and to do everything in his power to ensure I received the hardwood in a timely manner. Finally, I went back to Floor Depot for carpet for the bedrooms, and they had excellent customer service again for the carpet order. Its a small storefront, but they actually pack in a ton of floor samples in there, so it ended up being really efficient for me!
I chose Floor Depot for my flooring needs for the living room, kitchen, laundry area and 2 bathrooms. Their quote was cheaper than another company. The owner George was very patient during the in-home estimate, taking his time to explain our options and clarifying the breakdown of the quote. The installers Jorge and Armando did a beautiful job, they were right on time for the installation and completed it within 2 days. The store itself had a lot of options for premium vinyl. I highly recommend them to any other customer looking for fair prices and great service.
It has been 7 months since we got our flooring done by Floor Depot and we are very happy with the work they did. We got the flooring replaced in the whole house and there are hardly any noticeable squeaks. When we were selecting the material, George patiently explained everything and helped us make the right choice. He even allowed us to take multiple display specimens (the full size ones) so that we could place them in the house and get a feel for it the real place. We looked at multiple options but he never pushed one option vs another. The pricing was very transparent. After the inspection, he told us all possible expenses and there were no surprises after the work started. The work started on time and finished sooner than the timeframe he had given us. The crew was good and George made visits to keep a check on things. When the crew missed something, he promptly got it corrected. We highly recommend the Floor Depot!
We had an amazing service from Floor Depot, and I would highly recommend them. They were very quick in material delivery and did a great job in installation work.Our floor was not completely flat and they helped with the extra work needed (of course at extra cost with hourly rate).The wood supplier provided defective stair noses (minor scratches/cracks). They followed up with the supplier and got us replacement for those.
A large selection of hardwood floors. Edward is super helpful in helping me get the closest match for the old floor in the house and really responsive. Quality floor for good price.
I am very satisfied with the service and product they provided. I had a baby and would like to choose the safe floor that has the low formaldehyde level. Mike guided my through the available products and explained the certificate in details. They also helped me to work with the manufacturer to return the unused 7 boxes of flooring beyond their return policy. The flooring is beautiful and affordable and the guys are helpful and honest. I will refer my friends to their business.
Stopped in at the start of Thanksgiving week after the retailer I was working with stopping carrying a certain floor manufacturer. I saw they carried the manufacturer I was looking for. George came over to help me out. I explained what I needed. While we couldnt find the exact sample (a customer had borrowed it), I knew what I needed. While the sticker price was a little bit higher than other places and I let him know as much, George went in the back a few minutes and came back with a quote for some SPC flooring, that was much more reasonable than I had expected. I was quite impressed. This wasnt the first or last stop I had planned this day but Ill say right now after I finished my other stops, I rushed back, we finalized teh quote and additional materials (stairnoses, base boards) with no haggling the prices he showed me were extremely competitive.Paid. Then left town the next day for the holiday. I received a personal email (I requested email, no phonecalls) that my supplies were in. Nice. I let them know I would still be gone a few more days and arrange for my installer to pick up. Well when I got back in town, I had to find a new installer which would further delay my pick up at least a week, this was done, no trying to extract fees for the longer holding off materials. Then my new installer pointed out I needed a few more other materials. I rushed back to Floor Depot and Mikey helped me out, put in the order and the pieces came in 2 days later, before installation start. When time for installation finally came around, Mikey forklifted my order out to the extended van the install crew had, and since the flooring pallet wouldnt quite fit he actually helped hand load the boxes with the installers (Whoa dude, this really impressed me and showed me the kind of great honest people I was working with). And then we realized my 16 ft base boards also wouldnt fit. My installer would have to come back with a box truck, not a problem said Mikey. 2 days later near the end of the day I call because as we were doing the foyer stairs we saw one of the stairnoses was damaged in 4 places where it appeared to be too tightly banded in shipping. Mikey ordered me another ( had to return the damaged piece) and it was exchanged by my installer 2 days later when it arrived.This was a very stressful project for me with lots of speed bumps, yet George and Mikey made this so much more manageable without additional costs or stress because of the mishaps and delays I hit. They will get my business for my next project and this is where I will send my friends and colleagues looking for flooring first. Tell them Thunder sent you :-)
George was very helpful, patient and knowledgeable
Was greeted by Travis which was very helpful and walked through the choices.This place specializes in flooring mainly focusing on hardwood floors. A few carpet, laminate, padding choices. Anything from $2-40/sqft flooring.From a quick glance, the prices were slightly higher than some competitors. For example Garrison Time Inspired IIs were selling for $6.29/sqft vs FMD had it for $5.89/sqft. Installation for hardwood goes for about $4/sqft at Floor Depot.The time and explanation done by Travis was better than competitors though.
Good service
Very friendly place to visit
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Floor Depot art place is within the .ejotes businesses in is task the felisito