Excellent customer service and prices.Great selectionDenny has been great to deal with. I made a couple of small flooring purchases and I was very impressed with their response times on inquiries.I am going tomorrow to make a larger purchase of flooring.Thank you for providing Great Customer Service.

About a month ago I purchased some tiles from this place. One of the tiles was out of stock, and they said its a tile they keep in stock and would be coming in around 10 days. I wasnt keen on purchasing the tile since it wasnt in stock, but the person there charged the card anyways, without our consent. We started our project the tiles would be coming in 10 days. After 2 weeks when we visited the store again and enquired about the tile, the answer we got was they dont know when the tiles would be coming in. Not knowing when the tiles would arrive, we purchased similar tiles from another vendor. We received a call from them more than 3 weeks after the order was placed, saying the tiles had arrived and that we could go to the distributor to get it. But when we tried cancelling the order which we hadnt even picked up, and came considerably late, and caused project delays for us, they initially lied to us saying the tiles were already picked up and that they cannot issue a refund. When I called them up to clarify that we had not picked up those tiles, they admitted the tiles hadnt been picked up, and they had made a mistake. After all this fiasco, they went ahead and charged me 10% as restocking fees, for tiles which hadnt arrived on time, and which we never picked up. Their business ethics seem questionable. I would certainly not purchase from them again in the future.

I had good estimate and design experience with PHD. Cindy spent good amount of time explaining us the materials, availability and cost/effect of our choices. We did not buy the cabinets from here, but that was due to the pattern that we were looking for.

Good selection, great pricing, and they had everything. The whole staff was friendly and helpful. From Denny who helped me design a kitchen in minutes, literally minutes to the warehouse guys who helped me load all the cabinets in the vehicle. The whole team at PHD were great. I would definitely recommend!

We just got a new kitchen there. I really hope it will be ready on time and will look good!

I recently remodeled my whole house and worked with Erica from PHD on new kitchen cabinets. She was very professional and made sure our kitchen come out great. I always thought remodeling can be very tough. But at PHD, they made thing very easy to understand and they really know how to communicate with their customers. When there is any mistake with the size of the cabinets, they immediately exchange it for me. I had the greatest time working with them. Thank you, Erica, if only all the other remodeling business were more like them, my life will be much happier.

We purchased the kitchen cabinets and counters from this place. Paid for everything upfront and scheduled the order. The store people supposedly came to the house and took measurements for everything.The material was Ok but the installation was ridden with low quality and careless work.1. The material brought by the installation team was missing items and had wrong size pull outs. The installation guy kept blaming us for it when it was a mixup between the store & him picking up stuff. Anyway once we called, the issue was due to design not accounting for all the cabinets and we ordered the remaining. The pull outs for some cabinets were still wrong that we discovered and the right ones got delivered later (though not in time for installation the second day)2. The 2nd day they completed the installation that looks to be in a real hurry. We see large gaps under the counter and appliances (all the appliances were available and shown to them for taking proper measurements during the work) for which they need to add trims or make bases.3. The pull out for garbage cabinet is not properly attached since the first day. Even after me telling them about it, they didn’t fix it.4. The cabinets on the sink side are not straight. Our contractor showed us using a straight level.5. The panels around the fridge are not straight. They are so badly installed that we can see the curve from bottom to straight.6. They used clear caulk everywhere on the crown moulding instead of white caulk. Now we cannot have it sanded and painted and it shows up in the gaps since they didn’t install the moulding close enough to the ceiling.7. All the toe kicks have come off8. One of the cabinet drawer is not even attached to the railingsSo far, we haven’t got a date for when they will come back and fix these.........As an update on 4/20/21, the folks came back to fix the issues we had in the installation. All the problems were taken care of and the kitchen good.........

Best place to buy cabinets countertop tile and all floors for ur projects

Slow service understaff

PHD did an amazing job on our recent kitchen remodeling. We spent some time searching for the right place for the task. We have had somewhat unpleasant experience with various stores. We located PHD because of their great reviews on the web. We first worked with Erica who was helping us on the brainstorming phase. She gave us many professional tips and was also super patient in listening to what we wanted and responded promptly whenever we had questions. Once everything was put together. She drew a layout of our kitchen similar to a blueprint. We were very happy with the layout and paid at the spot.a few days later, we got a call which told us that our items are ready to pick up. Everything went very successful and quick. Erica was very helpful and responsive to the whole process. Pacific home decor has met all of our expectations.

I found this company on Yelp like some of you guys. First, I was a bit worried because they got a five star overall for their company. But after quickly scanning the reviews, website, and I realize they just open the store recently. So my partner and I decided to check them out. After working and spending time with the team. They really do deserve a 5 star, the customer service is no joke… one of the best!!! Highly recommended!

My girlfriend and I had a great time working with Pacific Home Decor! 5 stars without a question. I loved the look of their kitchen cabinets. Stephanie was a delight to work with or talk with, she gave us so many tips while helping us design our kitchen layout. She was also very sweet and patient with us. We checked out other places our contractor recommended and Pacific Home Decor was the best, we had the greatest experience with them.

We are so happy that we found PHD to transform our new home. We bought almost everything we need from them. The flooring are beautiful, it really does bring my room alive. Then for our kitchen, we bought everything from them such as all the wonderful shaker cabinets, kitchen sink, mosaic, and tiles. My house look gorgeous now no matter where I go. I can’t be any more happier, my dream has finally come true.

My wife and I decided to get a basic remodel for our kitchen & baths. Fortunately, I came across Pacific Home Decor, we got most of the materials and hardware that we need for our job. We have been working with Erica for a week now and our time with her was very comfortable and fantastic. She is very helpful and respectful to our decision. In general, very happy with their service and the price as well. Thanks Erica and the Pacific Home Decor team.

You need to visit Pacific Home Decor if you want the best quality materials and services. I love their team: Erica, Diana, and Stephanie all helped me in some point of my project. They were all so smart and helpful. I had a great time there as a customer. Even the crews at the warehouse were super nice. All my cabinets and other items were wrapped in a very protected way, they made sure all the cabinets are secured and tight on the back of my truck. Normally when I have that many cabinets on the back of my truck, I get really nervous when I head toward the freeway. But now, all the cabinets were so secured that I dont even have to look back anymore to make sure everything is okay. I knew those cabinets are not going anywhere with the way they tighten it.

Looking for kitchen cabinets can be tough. But when you figured out what you wanted, then it can be exciting and easy. That was the exact experience I had with Pacific Home Decor. I walked in to the store without any idea what is ahead of me. Then Erica came and assisted me, she helped me figure out what I want and picked out my kitchen cabinets. She answered all of my questions and the next day. I was sold! Additionally, everything was already in their warehouse, I was able to pick up everything on the day I purchased them. I would say this is the fastest transaction I have ever done during my home remodeling process! Thank you Pacific Home Decor and Erica in helping me on my journey.

From the start, my first impression of their team are that they are respectable, professional and knowledgeable. They have performed an amazing job on our recent kitchen cabinet remodeling job. Diana, one of the sales lady is friendly and very knowledgeable on her job. Cost is very reasonable for the work delivered and materials. I would definitely recommend these guys if you are looking to refresh your kitchen cabinets without any over spending.

Pacific Home Decor is the best company to work with if you are looking forward to renovate your house. Because I appreciated how responsive they are. Their team respond promptly to all my messages and mail. Im glad that we had Stepahnie on helping us on our project. She is efficient and professional! I loved working with her. She respect our decision making and gets the work done very quickly. I also spoke with other salesperson like Diana, she is also very knowledgeable and gave me different professional ideas from different perspectives. I ended up buying a vanity, sink, faucet, and tiles.

I highly recommend this place if you are looking for quality products and good customer service. I recently bought some kitchen cabinets from them. I love the cabinets and would definitely go back and purchase some more if I need to renovate another kitchen. In addition, they were not only very responsive, but also have high integrity in their business. They never try to push any product to us which I really respect.

I love Pacific Home Decor, I had the greatest experience as a customer of them. As a designer, I know exactly what type of style I want for my kitchen and bathroom. I gave them all of my criteria and expectation and they are able to achieve all of them. Diana is very knowledgeable and proficient. She knew exactly what I wanted when I talk to her. They are the store who you want to work with when remodeling any kitchen or bath.

I recently bought a glass shower door here. There was a slight delay because of the hardware that I chose, it wasnt their fault, it was some problem between our side. But Erica did an excellent job of keeping us up to date and she offered alternative solutions. Definitely a great team to work with. Highly recommend.

The cabinets are at a very good quality, sold at most reasonable price, it great price to start. Staff are very helpful and considerate. A very positive place and experience. Their team really know what they are doing, they were professional, easy to work with, and responsive. Overall, great company to work with!

I love phd, their selection is insane. We really appreciate the time and effort Erica put in helping us and my contractor. We were able to find the perfect tile pattern we were looking for thanks to Erica. In honesty, the pricing is fair. They carry almost everything you will need in a home renovation, we can get almost everything in one place. Their salespeople are great on guiding us through the entire designing process which I really did enjoy.

Good selection of bathroom vanities kitchen cabinets and the sales associates are very helpful and patient.

I came across Pacific Home Decor while looking online for cabinets and flooring for my parents kitchen and bathroom remodel. This place is stunning and they have a great showroom with a nice selection of options to choose from. We ended up choosing the Ivory Victorian cabinets and a gray countertop for the kitchen, double vanity cabinets, and tiles for the bathroom. In addition to customer service was excellent, they were able to create a very detailed layout and generate an estimate for us, which includes all the materials. Its always nice to know the price beforehand. I recommend visiting this place out but sometimes they can get very busy.

PHD did a terrific job assisting us in our cabinets renovation, we can not be more happy with the result. Our cabinets look absolutely amazing now, it look way better than before. Beside the cabinets, I had a great customer experience here at Pacific Home Decor. They provide the best service to their customers, they are passionate and knew exactly what they are doing.

So this is our first home remodel, we have so impressed with their distinctive selection and service. You cant beat the service, selection and value that you get here, they make everything os easy. Their team is very knowledgeable and able to help us pick out something that we love. Couldnt have had a better experience. I had to write this review, this place are the best in town. I am so grateful we found this place.

My partner and I had an incredible experience with Diana at Pacific Home Decor. She helped us select the cabinets for our extensive remodel, including our kitchen, and two baths. The quality of the cabinets and customer service are top-notch, she gave us many helpful suggestions that we would not have thought of ourselves. The cabinets from PHD are beautiful and had really high quality. She could solve all of the problems and concerns you may have. HIGHLY RECOMMEND!!!

Pacific Home Decor have a great selections of quality kitchen cabinets. I had been searching for a place that sell quality materials and set of deluxe cabinets for my kitchen renovation for months. Somehow I stumbled into this place with my wife, we were very happy with their customer service and very detailed suggestions that they gave us. We had the greatest time working with the team. They really did helped us and saved us a lot of time. I cant thanks them enough, except for leaving them a good review.

We worked with Stephanie on our kitchen room project. She was very on top of things and knowledgeable. The price was competitive and the whole process went very nice. Love their team, would for sure come back for more.

We got our bathroom cabinets for the kitchen and bathrooms from them. The quality of these are amazing. They have tons of selection to choose from, we had a very hard time choosing the cabinets we wanted. But with the help of their sales associate, I ended up choosing the right cabinets. I love their customer service, it was impeccable.

I love my kitchen right now, thanks to Pacific home decor. They listened to what we want and wish for, then drew up a design on the computer will how many cabinets we will need, and then answered all of my endless questions, suggestions, worries, etc. Their crew is so nice. My husband and I could not be happier with the results! Whenever we get visitors to our house, the first place I always show them is the kitchen. I always get a very positive compliment from them. We can not be happier with this stunning result, we would HIGHLY recommend Pacific Home Decor.

For contractors this is...Best place for finish materials😁Always greatfull for your HD teamThanks 👍😊

The whole Pacific Home Decor team are knowledgeable, brilliant, and respectful. They treat every customer with passion and integrity. We love working with them and had a wonderful time. We will definitely revisit in the future.

This is the second time that we went back to the store for my bathroom. Again, they surprised me with their excellent service and great staff. The outcome was awesome, thanks PHD again, for the great products and service.

We remodeled our bathroom just recently. We got our bathroom vanities, mirrors, and floor/wall tiles from Pacific Home Decor. It was a pleasure working with Erica and Stephanie, they both helped me on design tips, and picked out the items that fit our budget and requirement. Appreciated for all the help you provided us, THANK YOU!!!

I purchased a whole kitchen set of cabinets with them before at Hayward a couple of years back. Now that they opened a new store in San Jose, I decided to check them out again. With no disappointments, their customer service is still at the top. Even though I dont need anything at the time, but I still highly recommend this store to you as a previous customer.

We recently remodeled the kitchen of our sweet house. It was our first remodeling project. I figured that I should write this review as to show my gratitude to their wonderful team. First of all, we couldnt be happier with how our kitchen turned out. The PHD team was patient throughout the entire process. We made a lot of changes throughout the process, we ended up picking the cherry shaker cabinets and the granite countertop thanks to one of the salespersons. I highly appreciate all of her professional advice that helped our final decision. In addition, everything was very planned well, I felt very comfortable throughout the process. Overall, it was an excellent experience and we enjoy cooking in our new space now. We will definitely revisit if we buy our next house.

We recently moved into our new home and are in a desperate need to remodel our kitchen. Because the cabinet is very outdated and nasty. I heard that this store had opened not long ago, so I decided to check this place out with my partner over the weekend. To my surprise, They had the best modern and best quality kitchen design in the showroom. The sales team knew exactly what I wanted and helped us a lot. I will be picking up my cabinets next week thanks to Pacifci Home Decor.

Doing a kitchen remodel has always been on the top of our bucket list. We went to many places but we never find what we wanted. Thankfully, we came across Pacific Home Decor. Our kitchen is finally completed and we were very pleased with the result. Our kitchen turned out beautiful and the process was done in a timely manner. All the employees take their time to address our concerns and any questions we had concerning about the job. Huge thanks to the pick up team at the back. When we were picking up our backsplash, we were just nitpicking about the little details. The backsplash was fine but we still wanted to exchange it because of a little spot on it. It wasnt a big deal but they still are very gladly to give us another one. Love their team and their great customer service.

Cindy, design consultant, is super awesome.

The salespeople from Pacific Home Decor are very helpful with my design of the cabinets and the essential hardware you need to complete. Huge thanks to Diana, she helped us through the entire process and I love my kitchen now thanks to her.

Mostly made in or imported from China. The quality is suspect.

Good service