An amazing selection of beautiful knives and home goods. I remember when this was a tiny little shop on Guerrero. Now it is a large, full-scale operation on Valencia. The staff are so knowledgeable and helpful. We get the best gifts from here - from pocket knives for groomsmen gifts to antique skewers for birthday gifts. Its a really cool shop thats worth the visit!

Amazing selection and super fair pricing, especially on the random Japanese cooking gear. Only problem is I come here way too often and spend way too much.Very knowledgeable and helpful staff. I could hang out here all day but that’d be weird.

Such an amazing place with the nicest and knowledgeable staff. I go here for everything ;)

Easily one of the best shopping/retail experiences I have had in a long time. Happened upon the store with a friend and we popped in to see what they had and we were both blown away. The assortment of knives is one thing (spectacular) but the service, engagement and passion for knives/the craft of knife making is unreal. I visited two days in a row and bought both times…. I highly recommend a visit even if you’re just curious to know more about knives and metalwork. I will definitely be back!

Incredible customer service over the phone. I did a mail in sharpening order, which is way less fussy of a process than you’d think, and have no doubt my knives will come back in great shape. You can tell they take pride in their products, and hold themselves accountable! Great experience.

I passed by Bernal Cutlery and I was compelled to walk in. The store is beautiful and the staff led me to have one of the best shopping experiences I’ve ever had. Kyle helped me pick out my first chef knife and he was soo knowledgeable I learned so much from him in my short time there! He even gave me a recommendation of a knife shop in New York since I’m not in the San Francisco area. The shipping process was so seamless and easy, my knife came today and I’m in love! Thank you so much Kyle and Bernal Cutlery!!

Ive lived in the Mission district all my life and I didnt know this place existed until a few months ago. I was searching YouTube videos on how to use whetstones and came across a YouTube video featuring Bernal Cutlery. Ive gone there a few times since and I love this place. They have a great collection of Japanese knives, books, whetstones, etc, etc. Everyone who works there are very friendly and very knowledgeable. Ive bought a few things from them and Im very happy with everything I have bought. I will be signing up for classes on using whetstones properly as soon as they start up again in a couple of months.

Honestly this place is amazing, they seem busy at times but they will help you as best they can. I had a mixup with my delivery which was my own fault and they were still able to help. Not to mention the knife I had ordered is fantastic, almost scary sharp. That kinda sharp where I could chop, dice and mince, everything for a restaurant and still shave with it a week later ( provided you take care of it) very upfront on their products and help you if you ever need a sharpen as well which for me is a godsend. I will see myself buying many knifes from this place In the near future. For anyone shying on the prices. These are high quality knifes, not your run of the mill pocket knife. Their gonna be expensive. Find the one right for you and go out and get your high quality blade. Its worth it and you wont be disappointed

Amazing store, my husband and I were looking for a new chefs knife and I was amazed at how helpful and knowledgable the staff was. We werent even looking for anything too crazy, told them that we wanted to keep our budget around $130, and they still took the time to show us numerous options (probably a dozen different knives?) at and around that price point and walked us through all the differences between them.I honestly cant remember the last time I had a customer service experience this good. I will definitely be going back, and I cant recommend these guys highly enough!

It was an absolutely amazing experience. The staff are so nice and helpful. This was my first time buying my own personal knife and and so glad I had it here. There showed me the sharpening workshop as well and i learned alot 😊

Great service and very knowledgeable. I now have a much sharper knife in the kitchen to replace my shun and global knife.

Destroyed my knife. Just wanted my pocket knife sharpened and so the guy at counter quoted me 10-15 dollars. Was a little higher than what I wanted to pay but I said ok. Then he asked if I wanted the serrated part sharpened as well. I ask how much for that. And was quoted $15. 20mins later I get my knife and the serrated part was almost completely gone making it less effective at cutting than its previous dull state. The second picture is another pocket knife that has serrations like the one I took in until they destroyed it. The rest of the blade or what was left of it was only as sharp as when I brought it in now just missing nearly a 1/4 of material! Thanks for nothing. To top it off they left all the wet sanding gunk inside the knife and now my spring assist doesnt work and Ill have to take it apart and clean it myself since its now all dried up in there. I would have been better off doing it myself using dry cement as my sanding stone!

Bernal cutlery is a fantastic shop for anyone who loves kitchen knives. And their sharpening service is unparalleled! Everyone is incredibly knowledgeable and super friendly and helpful. Honestly, the best possible experience.

They have incredible cook boys

Great knife shop for all levels, good advice and friendly service

Very professional service. Ive loved Bernal Cutlery since their first shop in Bernal Heights. They do a great job sharpening my knives and have advised me when my old knife had been sharpened (by other places) for so many years that it wouldnt be as sharp - I appreciated the information. Its really great to have a shop dedicated to find knives and sharpening and not have to rely on a secondary service offered in a hardware shop or sent off to services you dont directly see.Im also very happy that they will ship my orders back to me for a small fee and that saves me having to make a second trip and find parking in the Mission.

Never seen such rude persons in s store before. One of their salesmen is a total disgrace shouting to customers.

Place is dope. Prices ranges for people of all capabilities. Thanks for the help Kyle

Amazing place full of gadgets for every taste

Ordered a knife online i am in the uk ! Super happy with the knife! Came much quicker than had expected! Already thinking about ordering again!

After going down the rabbit hole of Japanese knives, Katy saved the day by offering to jump on a Zoom call to patiently and thoroughly help me pick out my first Santoku and wow am I happy with it.The customer service here is top notch and I can’t wait to add one more knife to my collection.

Amazing customer service! I was having difficulty ordering online. When I reached out, Avi was very helpful in answering all questions, responded to all emails quickly and worked out a solution for the issue. Wish I lived closer to come check out the shop. Even though this shop isnt local to me, happy to support a business like this. Thanks again!

Called this place and Josh spent 20 min on the phone with me helping me with my knife choice. Super helpful and nice. I didn’t know much about knives and he took the time to explain every question I had in depth. I told him I couldn’t spend too much and gave him a very limited budget and he STILL took time with me. Couldn’t ask for a better guy. Will be supporting this business and hope you do too.

Knife fetishists and cooking geeks rejoice! Bernal Cutlery has moved and expanded to a size that feels entirely appropriate to the range and scope of their wares. Its such a joy to see a local niche store succeed to this extent. Come for the sharpening, leave fully educated and understanding why a $500 Japanese knife is absolutely worth it...

Got my knives sharpened with social distancing. Very simple setup, wrote out the form as I dont have a printer, paid online and picked up. No fuss and they did a great job!

Really cool shop with knowledgeable folks and an amazing selection of anything bladed. That said, the delivery times on items left with them is pretty outrageous for the prices they charge. 10-14 days is their standard turn around time for knife sharpening.Edit:I wasnt aware of the knife loaner system. Helps a lot with the turnaround time.

There was a mix up with my order, but their method of handling the situation has made me a firm supporter. Absolutely astounding customer service. Not to mention their products are fantastic. Id give them an 11/10 if I could.

Cool store, great customer service and sharpened all my kitchen knives perfectly

Not just knives!

These folks are special. They repaired an impossibly worn wonderful very old French knife and gave it a new handle, polished and sharpened the blade and making it serviceable for another 50 years. And the cost was so reasonable. Plus they were so happy to keep an old vintage knife in use for an old vintage woman like me! Gracias

Yeah. I know. This place Rocks! Cheeto!

Ordered online. Got exactly what I ordered in the time it was supposed to arrive.

Great shop! These guys do a wonderful job sharpening and are super knowledgeable.Some people can be super picky and specific with their knives commonly acting like they know it all, theses guys are honest and reprise their great products.It’s expensive yes, but you’re in San Francisco buying a hand made tool. Suck it up, you’ll pay off that credit card eventually.

Really unhappy with the hours now. Can’t get our knives back with the 6 hours per week I see now on google maps. They should have warned us when we dropped them off. They are also not so great at keeping track of orders. If I had my knives, I could comment on the quality of the sharpening.

The instruments (art pieces? tools or products doesnt do the justice) they carry are beautiful and feel timeless. I would recommend just stopping buy and looking around, and if you are looking for a knife, you are in for a treat. All the staff Ive encountered were super pleasant and helpful. They will sharpen your good knives, too

Had a wonderful experience with Taylor and Sam yesterday. My husband was in the market for a new knife and received nothing short of amazing service. Both men were very knowledgeable and Taylor helped my husband narrow down his choices to the perfect knife for his needs. Would recommend this business in a heartbeat.

Incredible store and staff. Way above expectations. Would give 6 stars if I could. Kyle was A+ helpful.

I really love this place. They are incredibly knowledgable and helpful with all things knive related. Hopefully they wont be too effected by the recent fire and will return better than ever. Check out their other shop in the meantime.

The rudest customer service I’ve ever experienced. And from the owner no less.I called the store to ask a few questions about a Japanese knife I was interested in buying. Isaid to the woman who answered that I’d like to speak to someone who knows a lot about that particular knife since I have quite a few questions. She barked, “What’s your question?” I repeated that I have a few questions that I’d like to ask someone who knows the knife well. She asked snarkily, “What makes you think I don’t know a lot about this knife?” I explained that I don’t presume to know whether she knows much about the knife, and if she does, then I’m fine talking to her. She smirked and said she was offended. Then she told me she’s the store owner and that what I said was very rude. She has a real chip on her shoulder. I feel sorry for the people who have to work with her - a snowflake who looks for offense and finds it everywhere.I ended up buying the knife for much cheaper from a very respected Canadian store - Knifewear. The Knifewear people I spoke to were wonderful. They answered all my questions and were extremely friendly and professional, unlike Bernal Cutlery.*I just saw the response from this woman. Not only is she nasty and rude, she’s a paranoid liar. Our conversation was nothing like she describes. She describes the conversation as though I was out to get her. I don’t know her, don’t know her shop (just googled the knife and this store was one that came up). It’s ludicrous to say that I didn’t believe she was the owner. Why wouldn’t I?? She didn’t tell me she was the owner until the end of the conversation, after she had nastily demanded that I tell her what my question was. I certainly wasn’t “mad” that she wildly over-reacted and told me to shop elsewhere - by then, I had no intention of buying anything from her. She’s a vindictive, entitled woman who should get a life.

It is a great place for both home cooks and industry people. Highly reccomend if you need a sharpening or a new knife. Very friendly, knowledgeable staff

Super fast, great service!

You feel the passion for the trade when you walk in. A candy store for knife geeks. I took in 2 heavily used Japanese gyutos to be sharpened. They did a good job on fixing chips and overall bevel. They even offered a complimentary interim rental knife. Unfortunately, I didnt quite get the edge I would when I get the knives sharpened in Japan. The bevel was so thin it looked like another 30min of elbow grease was needed and the sharpness of the tip and middle were inconsistent. No mirror finish either. I should have articulated my preferences, but then again, they didnt ask. I can tell the edge wont last too long. I guess for the price, it was not bad.

I took a knife sharpening class here that was great. The store contains dozens of knives that are half tools and half works of art, with beautiful rippling of the hand-forged blades. If I was in the market for a high-end knife, Id go here.

The best cutlery and sharpening shop in San Francisco at the very least, and likely the west coast (as I have yet to come across a comporable shop with the same level of knowledge, sharpening skill, and exclusive products). You may have come across a decent shop or two, but the inventory at Bernal is outstanding - Josh and his team have done a fantastic job establishing personal relationships with small, highly-esteemed smiths throughout Japan that you will have trouble finding elsewhere except larger online stores with much larger budgets. But at Bernal you get more intimate interactions with a highly passionate and skilled staff in both salesmanship of knives and whetstone sharpening. They also carry an extensive collection of German and French-made cutlery and tools. They even have a small collection of pocket knives.You cant go wrong giving this place your business!

Dropped off my Kanesoh knife from Japan to be re-shaped and sharpened after I accidentally dropped it and chipped the blade and tip. They did a great job in advising me how to go about getting the shape back without shortening the life of my knife. Razor sharp and back to a great shape. Thank you.

Tiny shop with great cutlery and sharpening services. Usually a one week turn around for consumers but can pay extra for expedited services. Specializes in Japanese knives but has some German, French and US stuff.

These folks use Japanese whetstone to sharpen knives you drop off. A lot of other sharpening shops will use machines that take off more steel than necessary. They also helped re-shape my chefs knife that had a bent tip from a fall. Expert job and seriously great rates for the service they provide.

Great knife shop! Very knowledgeable staff. Shop has plenty of great knifes to choose from. Recommended for anyone who enjoys to cook and/or works in a kitchen.

What a wonderful store! Beautiful knives. Very helpful people as well.

Love this place. Brought my wustoff knives in to be sharpened. Really cool space, nice people and great prices. Highly highly recommend.

Placed an order for a $200 knife over 1 month ago and never received it. The owner Kelly Kozak has refused to refund me or send the order and continues to send me harassing messages every time I’ve asked her to ship my order or refund. This has been such a dreadful business and individual to deal with

Super awesome and knowledgeable staff who will take their time to answer all questions and help guide you to your next knife.

Very good selection of knives new and vintage. easy going, unpretentious employees and just an all around cool vibe.

Phenomenal collection of steel. They also do a remarkable job of bringing the edge up on your worn blades

Good place with a knowledgeable staff. Pretty good selection and willing to show you the different models and talk about their merits

Great Japanese knives. Staff are pretty helpful. Very few western knives. They have a small selection of kitchen accessories. Have knives sharpening service.

If you need to buy a knife or sharpen a knife or sharpen a pair of scissors or buy a book about knives or Japanese cooking this is the best place Maybe the only place.

The home of the most useful and beautiful knifes in the city, be careful you could waste all your money in there

Specialist shop. Helpful people. Good customer care.

A toy store for anyone who loves beautiful knives.

Got my bench made knife sharpened here. They sharpened it at first with a grinder, which to my understanding is not recommended by benchmade. Then they finished it up on stone, which even more messed with the definition of the blade lines and definition. It was very sharp when they were done. But, to my dismay, within 2 weeks of light use on cardboard and occasional vines, my knife became extremely dull. I am very disappointed and will not be coming back to this location. For an authorized benchmade dealer, one would think they would produce quality.

Had my knives sharpened here. And they look great. Almost mirror polish on the edge. But they didnt clean up my knives though. Maybe they didnt have too, but in had some tape glue and some gunk on there. It wouldve just been good to see them service the entire blade and not just the edge. For your info, I brought a couple of Benchmade folders,CRKT razel, K-Bar, and some Kershaw Leeks.

Expert knive advice and sharpening with a keen focus on Japanese knives

Might be coolest shop in SF. It is a work of art...Or at least a work of craftsmanship.

Really cool cooking knifes and pocket knifes. Friendly owner. Greater service.

Great selection of rare and wonderful knives. Excellent sharpening service.

Super resourceful staff, amazing products. Any chef or amateur cooks dream.

Great service and new/vintage knives

I can honestly say my knives have never worked better since I came here. It is a joy to cut with any knife sharpened by Bernal Cutlery. They know what they are doing. Ive bought knives that werent this sharp from the factory. I trust them implicitly.

Great store with a helpful staff and a good selection.

Very helpful staff.

Excellent service at affordable prices!

Excellent job always go there.

Nice shop, friendly.

Great store, super knowledgable.

I never take my knives anywhere else to be sharpened. They use the Japanese waterstone method which sharpens to a razor edge with the minimal amount of metal loss. I havent purchased a chefs knife there, but I occasionally go in just to window shop (which they seem to be okay with...) and those knives are the stuff that knife dreams are made of!

Amazing staff and service!

My favorite store in SF

Knife

Expensive

In love with everything they have in stock