Very disappointing visit today. I arrived to find a sign saying the employees would be back at something:45 and I waited til something:55 before 2 people showed up. It seems like there was a manager and a trainee. The manager showed up like she just got out of bed. There was an uncomfortable vibe while she was trying to help me and it felt ...uncomfortable. I came into SF to shop at Origins today specifically and it was going poorly. When I was checking out the trainee checked her cell phone. They were struggling for reasons I was left out of. I dropped a wad of cash on this visit and did not hold back when I came in to update my skin care regimen. The whole visit felt very condescending and I left thinking I will only order online. The store was not worth it.

The best way to try out their products is to get a free mini facial. I booked mine online. The mini facial lasted roughly 30 minutes. Robbie told me exactly what product he was using and what each did. About 7 protects in all. After he was done, we discussed the items Id like to purchase. There was no pressure to buy everything. I told him Im really lazy about doing all this and wanted to do quick hydrating. So I chose 2 items, he went over how often and what to do. I added a facial scrubbed he said worked great.He also confirmed my origins account and have me some free samples. Yes its a bit pricy but a day later my skin still feels great. If youre looking me and really low maintenance but need some recommendations, see Robbie.

Word of advice: when a customer walks into your store looking for one product, you dont need to criticize their skin in order to sell more product. I dont care if you tell me youre an aesthetician afterwards--thats not how you sell pricey skin care. Thankful I walked out and didnt give this place my money.

Friendly and helpful staff. They really helped me out 5 years ago when I wandered in with a crazy facial skin flare up. Have been a loyal origins customer ever since.

Great facial products! The staff was extremely informative and my skin feels amazing! My wife will appreciate it when I get home. I hope! :)

Origins skincare and beauty products are sold in this gorgeous store on the street level of the Nordstrom Center.The decor inside is very earthy and spacious. There is a wall of small plants under mini-cloches that I could stare at all day.The products are fabulous! I love the Ginger line of cleansers, moisturizers, etc. But there are many choices for whatever scent you prefer. They also carry innovative skincare products made by Dr. Andrew Weil to address particular skincare concerns.The staff are sweet as can be and you can get a free mini-facial or some other treat upon occasion. Rave review? Go and enjoy the experience.

Great store, love how you can walk in and get a hand massage and facial by their staff so you can see if you like the products with your skin. Nice to stop by while shopping in the busy SF mall.

Lovely super helpful staff and great products, plus free samples and good place to try stuff out in their sinks.

Great service and good products, the location is excellent, just inside of the Westfield Mall near Powell Station.

Basic make up store which is necessary for girls.many different kinds of make up equipment such as brushes, foundation... etcI dont usually shop around the mall, but when I do, we spend lots of time on these stores.

I love the products and people there because everytime i come in, they will help me and i love the facial experience

Very helpful and friendly staff.

The guides make things up that are untrue, do not listen to you and are not friendly, the stock is terrible (slim pickings and dirty on shelf) and this is by far the worst Origins I have ever been to.

A thoroughly refreshing experience we had in this store. The staff were very experienced and they immedialy learnt my requirement and suggested the best products available for my skintone. They even went ahead doing a quick refreshing facial for me which rejuvanated my skin instantly.Would definetely recommend this brand and their products to anyone who are looking to make their skin glow!

Im just glad we have an origin store in sf.

I love the service