The management/ owner is a strange individual. He charges $3.50 to print a receipt for a return. He is ironclad. He also loses your information and claims he never got it. He adds charges as he goes along. Stay away.. He also has some kind of fetish for certain strange habits, a former female customer warned ๐ฅถ
Ive been using BBC as an address for my business for a couple years now and have been more than happy. As a bonus I can receive important packages there (business or personal) that I would not want UPS or FedEx to leave outside my door gate (which happens occasionally). Service is always friendly. It gets busy in there but they always do their best to move the line quickly. As others have said, this business is a neighborhood gem.
Extremely horrible customer service from the owner. I waited in line for over 45 min with 3 people ahead of me, which is not even a problem as I understand that it may take longer to process different customers depending on their request. When it was finally my turn to pickup my package, I told the owner that amazon just recently deliver two of my packages which happen to be in pile right behind the front desk. Just for context I was only customer there and there was just about 10 to 15 medium size packages in the pile. The owner proceeded to tell me at first that he couldnt give me my packages, then he told to come back within an hour after he was done processing. I had to beg this man and tell him that I needed my packages now and I wasnt going to leave until I received them. He reluctantly looked through the packages to find mines which took less then ten minutes to find, scan, and then sign out. The owner gave me a speech about having a process and having other things to do, but isnt customer service apart of that process and your other things to do? I never really cared for the owner as I have always felt that he never respected any of his customers and the locals that support his business. Just read the reviews about him below and see his unprofessional responses. Ive been coming here for years and today was a breaking point. A message to the owner- your lack of respect and appreciation for your customer will soon catch up to you and you will no longer have a business. I get that its tough times right now but I hope that you can get yourself together as you are clearly an unhappy man that should not be running a business that requires front facing customer service.
This place is a neighborhood gem. You dont have to have a business. Your everyday needs are met here whether it be copies or shredding or a place to send your amazon purchases so they dont get stolen from your doorstep. These and so many more services are available. Ivan and Mike are pleasant to deal with. They go the extra mile for you. Here is an example: I needed eighty plus flyers to be printed and to be mailed out with in a days time if possible. I expressed my urgency in getting the flyers out. They listened to me. They did it! I have been their customer for a year or so and I always am treated with kindness and respect. There is parking right out front. What more can you ask?
Slowest service in the Western Hemisphere...maybe the world.It shouldnt use the word business in its name. Horrible....Ive never experienced anything this bad. I gave up after waiting an hour to send a fax.
I was there to drop off a return, they charged $7.00 for printing a return label and plastic bag. Then, I asked if they have a charger I could borrow because my cellphone was about to die and I was told: We have chargers for saleI will not be visiting this place again.
Courteous, friendly, efficient and accommodating service. I use their service at regularly. I am glad to have this shop in the neighborhood.
So great, prompt quote response, and i LOVE my posters. SO happy with Balboa Business Center Slope Copy Center, THANK YOU!!!
Using the place for FedEx package drop off, the place is nice, for an extra $1 can drop off USPS packages as well, very convenient. The place is great...
Real Review: Try to get a straight answer out of someone here for something basic like scanning. Experience here was like something out of an SNL skit except it was real life so not funny. Theres a tip jar in front of the register in case youre feeling generous after using the business center to pay 10000% more than anywhere else in the city.
Quality service. Personable staff. Hires veterans. No line. Close to me - what is not to like.
Private mail boxes. The staff is awesome. I love this place
Quick, fast, and easier than an actual US post office or UPS/ FEDEX. Friendly service!
Great for mailing without the long post office lines.
Great management ๐
Very friendly and helpful!
Super friendly service.