Karry and his crew consistently do a great job! Ive been a customer for over 10 years and Ive never been disappointed. I got a quote from another place that was 3x more expensive for the same job in twice the time. Karry gave me a quote right away and was able to do the job while I waited. It really doesnt get any better than that. Thanks Karry! Keep up the good work!!
Still waiting for the work to be completed, but so far dealing with the business has been excellent. Their customer service is very good and they are easy to work with. The repair work is estimated to be completed sooner than expected. They seem to really care about the customer’s satisfaction.
Come here if you want excellent customer service from highly skilled auto body technicians!I made a huge mistake by jacking up my car in the wrong place, which severely dented my rear floor pan. The misalignment from the dent rendered my folding third row seat unusable because they were no longer able to lock in place. I tried to fix it by hammering it down myself with no success. I received ridiculously high quotes from several auto body shops who told me that they could not guarantee being able fix the car.Normally, I would avoid the downtown/tenderloin area when looking for services since traffic can be horrible in those areas, but I was referred to Fix Auto by someone who has used their services before and am so glad I listened to their recommendation. I was blown away by the customer service, fair price, and how quickly they were able to repair my car. My third row seats are usable again! I have nothing but gratitude towards Karry and his team and I cant thank them enough.TL;DRJacked up car on wrong spot and messed up floor plan. Fix Auto fixed the problem with amazing service and speed. Thank you Karry and the Fix Auto Team!
Fix Auto did a fantastic job repairing my bumper which was damaged. I was paying out of pocket so they knocked down the labor price. They also only originally quoted to repair the hatchback and not the bumper. Instead of charging me extra, they took care of it for free because they knew the job wouldn’t have been done without it.I was promised a couple of phone call status updates that never happened but when I did call the folks were a pleasure to work with which you don’t usually find at auto shops.They also detailed the inside of my car which was totally above and beyond.I hope I don’t need to go back anytime soon but if I do I will definitely go back to them
Car was towed to the shop. I was shaken and the staff took very good care of me and guided me through the insurance process. Car was totaled and they kept me updated throughout the entire time. They give great customer service.
Excellent job by Fix Auto on Eddy. They repaired my dented door, smashed window and sliced up door card with a level of excellence that was unbelievable. My car looks better than new and the exquisite cleaning/detailing they gave it inside and out was both unexpected and greatly appreciated. I’ve found my SF body shop of choice for all future work I may need.
I can not recommend this place more highly! This was by far the most positive car maintenance experience I have ever had. Liz and Rachel were both extremely professional, accommodating and communicative. They originally gave me an ETA for completion and when I told them I would need the car back sooner they expidited the process and got my car back 2 weeks early! They sent me regular status updates and kept me well informed. I am so grateful for their service. Thank you!
They are professional and did an excellent job on my S2000. The paint job was fabulous. Communication was excellent to let me know the status of workflow and let me have an option to make decision on hidden problems.They could have just fixed the hidden problems and I would have never found out, but they let me know and give me option. I love their honesty. Highly recommend!!!!
This shop is amazing! It was my first accident and within 30 minutes somebody was sent to tow my car to the shop. They did a very good job on my car and in a timely manner. Karry and Liz kept me updated on everything that was going on. I would definitely recommend this shop!
My front bumper got hit and needed to be changed plus the grill. Fix Auto really made sure everything will be taken care of by also checking under and also repaired my hood to align it back. I got my car back faster than I thought. I definitely recommend this place if you’re looking to get your car fixed. Everyone is very nice and professional. Thanks Fix Auto!
Did the work as requested, on time and reasonable.
My car ended up being a total loss but Rachel and the team were outstanding.
Good work, friendly staff, handled all issues with the insurance. Happy customer!
Karry and his team have gone above and beyond with my vehicle! Always on time, responsive and professional! This has been my go to shop for the past 2 years and most definitely I recommend to anybody with their Lux Vehicles!!!
My car was towed here after a hit and run. The shop was communicative, efficient, and did great work. Our car looks like new!
Got into a fender bender and need a good reputable auto body shop. My sister had use Fix Auto SF before and had a great experience so I thought I bring it over there. They made the process painless and easy!I contacted them and spoke with Liz who explained that I could bring the car in and they could deal with the insurance as long as I had the claim number. Cant get easier than that right? I dropped off the car to them, they had me sign some papers and that was it. The handled the difference with the insurance company from the insurance estimate (from pics), to what the actual damages were. I did not need to get involved at all. About 10 days or so, they called me to let me know my car was ready for pickup, I went did a couple of signatures and got my car back.One thing I wanted to note that they really did a fantastic job on the repair. And they cleaned up the car - washed and vacuumed - so the car was not dusty at all! They really returned my car back in pristine condition. Thank you for Liz and everyone at Fix Auto for making this a hassle free process! Recommend them 100% if you are looking for a legit auto body place!
Good service and reasonable price.
I can not tell you how amazed and pleased I am with the service I received from Karry’s auto body. They gave me a great price for the repair to my car, they got me a discount for the rental ($25/day!) and they completed the work on time. They also detailed the inside and polished the outside. In addition to repairing the damage they also buffed out some other scratches - all at no extra charge. They are super nice and I couldnt be more pleased. Well worth the trip from Marin, where I live, to have this work done.!
Great service, finished the job much more quickly than expected! So much attention to detail, and a perfect paint job!
They do great, honest and fast work. This is now officially my spot to patch up my car. Thanks
I was involved in a minor accident, so I had to deal with the grief of dealing with insurance claim and finding a repair shop.I was fortunate to be recommend to this shop. The job was complete on time and I am very impress with the work. Also the staff are as good as it gets. I was keep informed with progress and was delivered on time. I Highlyrecommended.
Repair shop was recommended by my auto insurance company. Repair work was completed fast and car looks great! Shop communicated with me regularly through phone and text. I highly recommend their services.
Fantastic customer service. The went there extra step every chance. Liz was a great communicator and followed up to make the process easy. They even set up a rental car for me. And my car came out looking great.
They took a little longer than stated, however it was worth the wait. They even did some complimentary work as well. We were very happy with their work. Car came out looking brand new.
Great service! Had my car fixed looking brand new. Excellent customer service by Liz with detailed information provided very quickly. All the staff were very friendly and did a very nice job on my bumpers front and back. Would definitely recommend.
Excellent customer service, fast turnaround, great value, great job
The staff is excellent with communications. They are flexible, helpful, and knowledgeable.
Thank you to Karry and all the amazing staff at this location! Everyone from the front desk to the guys that worked on my vehicle! Thank you! I would never chose anyone else but you guys!I came in upset after my car accident, talked to them about my car and how much i loved it... little did I know id love it more after getting it back, it felt like i got a new car!
Karrys Auto Body did a great job with my front fender and bumper. Its difficult to trust someone with your car and to get the car to look as good as possible, and these guys went the distance. Liz worked with me to schedule and work around my time schedule. When I was dropping off the car, Karry introduced himself to me and he thanked me for my business. That little conversation really went a long way to make me feel like I was leaving my car with someone that was genuinely going to look out for it. When I got the car back, it looked better than I could have imagined. These guys are great! Any future body work, Im coming back to them.
I love this place!! The staff are all very helpful and I actually got my car back sooner than I expected (which I know may not always be the case but still, I was happy). The quality of their work is amazing. Will definitely come back here for any more work I need in my car 😁
My car looks amazing! Everyone at Fix Auto Eddy St was so kind and provided timely updates on my cars status. Will recommend to everyone I know.
Karry’s Autobody did an excellent job repairing the damages on my car, plus they fix my front bumper that needed body work as well! I would definitely refer my family and friends to this shop!!
They did a great job with my car and they give good service. I really recommend this place to everyone. Im satisfied with theyre work . thank you guys 💯for the good help💯 ⭐⭐⭐⭐⭐
Took the extra time to call me and make sure I got all of my personal possessions when my car was deemed a total loss by insurance. Thanks so much!
The staff were very helpful and kind! Made it easy for me to handle my car which was towed there after an accident. Thank you fix auto!!
Been to there once with my friends. People are really nice and patient. Would come here if I need my car fixed
Awesome customer service and fast service
Great job !!!! Best place to take your car for repairs they did such a good job on my car and did it fast. Liz helped me out alot.
A Hidden Jem in the Tenderlion. This review is for the customer service experience I had with the front desk she said her name was Liz and she was super helpful with all my questions regarding my car and what I needed to get fixed and some other car questions that I was concerned about. She gave me great quotes in town and she was also very informative and resourceful when I ask about widow services when I had a broken window. So far this will definitely be my go to person when I need assistance.
Excellent job ! very good workshop in SF downtown, staff’s are very frankly and fast service, thank you fix Auto management team .
My name is carolyn and Id like to thank a very important person whos name is Rachel fontenot. Shes so amazing in this business.a person to whomever the customer is shes willing to help ans keep a smile on their face for whichever the situation is. She is truly an asset to this business and office. Pleaae dont move her. Id stop bye just to see her and and have a better smile to my day.
Excellent quality of work. Efficient and Fast. Five star for sure!!
The worst body shop everI dont recommend people to go there
Best as always
Props to Karry -- guided me through the whole process with my insurance repair. Will come back if I need any body repair in the future!
Approved!
No problems
Oscar does a great job of taking care of his customers, and he does it in a timely fashion, all at a solid price. The guys in the shop know what theyre doing and they have the right gear to do it. They provide a helpful ride service which gets you to and from nearby spots easily. Fix Auto took care of me quicker and cheaper than the competition, my car is running smoothly again and Im happy for it...A+ all around!