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The UPS Store
981 W Arrow Hwy, San Dimas, CA 91773, United States
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The UPS Store
Comments
PN
Review №1

Probably one of the rudest person, I’ve seen. The guy (with a dog) that was working just grabbed my package, threw it a big white bin, didn’t say anything & went in the back and sat down in front of a computer. I was walking out, but had to turn around and I asked for my package back.

R.
Review №2

I go to this place a couple times a year and today I had to walk out. I look around and everyone is wearing a mask except the guy behind the counter whos wearing a rag around his face but not even bothering to cover his nose.with everything going on right now and every one of his customers taking it serious he chose to make a stand by not taking it serious and potentially risking all of us.Ive put up with waiting in line there regularly because I know it can be tough for one person to run a store I put up with a lot but I will not put up with customer service so bad that they dont even bother to put on a show to make people feel safe theyd rather make a protest statement.I am done going here

Ed
Review №3

My neighborhood UPS, been using them for 10 years for both personal and business. Friendly and helpful. They chat with customers sometimes, imagine that, live chatting with real folks...

Ne
Review №4

The employee that helped me he was on the left counter, he was great, very friendly and kind. kudos.👍

Sh
Review №5

I wanted to return a big box with 2 broken monitors delivered a couple days ago - also by UPS. This store did the label printing for me and charged 1.80$, was that fair and legit? At the same time I brought in a small box returning to Amazon, which he could just scan w/o printing. Why was so different? The person worked there did not explain and the attitude was rude!

La
Review №6

One customer being helped when I walked in. Chris did not acknowledge me at all. I waited for almost 5 mins before I asked him if the amazon scan and drop off was available. He then recognized I was standing there and helped me in less than a min. Did not acknowledge the 2nd customer who walked in as I was leaving either. Customer service needs work big time.

Ma
Review №7

Closed at 625 while the store hours are 630. Myself along with 3 other people all upset having driven here!

Kr
Review №8

Packages from this location are “not making it to the couriers” which should make people nervous. Very suspect.Yelled at by employee when I was asking for any information on a missing package.

au
Review №9

James decided it was more important to vacuum than to help me print out a label. Who does that ?? This was the worst customer service ever.

ni
Review №10

The most expensive scan I had ever had-for just 2 -A4 papers!

Br
Review №11

They are the nicest people everyone of them. I love the service

Di
Review №12

Very nice people. Great customer service.

ra
Review №13

They wanted to charge me for put tape on small box ... put he let it go as one time favor ... I will use them only for UPS drop off on not

Jo
Review №14

Ramin was very friendly, made eye contact and smiled. Went in and came out in less than five minutes thank you.

Ro
Review №15

Rudest guy at the front counter!! Take your business elsewhere!

Je
Review №16

Poor customer service. Staff are not friendly.

Sc
Review №17

Expensive printing service.

Ni
Review №18

Always nice and great customer service

Information
12 Photos
18 Comments
3.3 Rating
  • Address:981 W Arrow Hwy, San Dimas, CA 91773, United States
  • Site:https://locations.theupsstore.com/ca/san-dimas/981-w-arrow-hwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 909-394-1772
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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