The staff are so nice and friendly, lot of really fresh fruits and vegetables, great affordable food and drinks and other things, this is my #1 favorite grocery store now, and their food and tamales are amazing best top tamales I ever tasted so far, the masa and meat are cooked really great and evenly.
They have some great items you just cant get st Staters.... very friendly and priced well...
Clean and friendly only problem because i brought my own bags i had to bag my own groceries not cool wont be back
Unethical bakery staff. Will sale you rotten cakes. This is no isolated incident, managers overlook expiration dates. They simply want to sale, sale, sale. If the cakes are bad, other freshly made food may have the same practices, therefore, stay away from their in house baking and cooking. The store has a good variety of groceries that are good. I simply recommend to stay away from most of their in house cooking!
Almost always the best price for meat, they have a fantastic little eatery, good price for water as well
Very good service the employees were nice and fast
Forget getting someone on the phone. I called twice and as soon as they picked up the phone, they would hang up. I called a third time, and they picked up the phone, but set it on the side instead of answering. I could hear all of the cashierss conversations with the customer as well as the background music. Very frustrating. I typed this while listening the cashier tell the customer her total is $30 even.
I love this market every thing I need is there
Cardenas in Highland CaPoor customer serviceTried to order food..waiting ten minutes...then the lady had attitudeAfter eating shopped a bit ...at the register employees. talking and seemed annoyed with custo
Cashiers wont help packing up groceries.A sack costs 0.15 cents now.
Is a nice to shop the food is good but the men restroom are nasty. Theres only one Toilet available. Plus they dont keep it clean. Everything is broken.
The people that work in these kitchens will stare at you and act like you do not exist until you walk away dont bother looking for service.
The cashier was extremely rude, rushing me to bag my stuff and get out, when I handed her a bill to pay my groceries she replied oh, I thought it was going to be ebt.Way out of line what made her assume I was carrying an ebt card?.
I find pretty much I need from there but the employees could be nicer and greet customers faster. A few times Im there standing, they see me, and keep on their conversation among each other... Just a thought.
Worst place to shop at. Employees have NO people skills an are rude AF at the checkout they smash all your stuff together and ask you to hurry up but wont help bag it. I would give it negative stars if I could.
We went to eat there we oder green chile plate a chicken plate the chile verde was nasty and the chicken and rice wore too dry nasty food never going back ....
This is my second time at Cardenas Markets & can conform that this place is reaaaaally good. I love that they have pupusas! Also, the food here is not too greasy, which is always a good thing. My friend & I shared the following:
Good quality Mexican market
Prices were good, Wide selection will shop there again
Wow first time here. I came from a city where there Cardenas is always stocked and very clean sure the girls there have attitudes but whatever. Cardenas in. Perris ca amazing clean!This one here in San Bernardino however is filthy Produce looks like it’s rotting. The onions of all are so bad I can’t imagine how management does not throw It away gross The health department needs to be called. ASAP! Horrible
Giving 2 stars cause the workers are so rude. Need to hire people with better customer service!!!!
Love this store and their food selection
Groceries are not fresh. I wanted to buy cucumbers but they were all soggy, old, and going bad.
Very friendly staff, I was impressed on the variety and stock on hand.
My boyfriend pointed out to me that their ready to eat food sits for a long time. In which I was planning on buying the roasted chicken but I declined upon his observation. The butcher was helpful and they carried a variety of different fruits and vegetables.
I go in all the time to this store 2045 n highland i been going there for 5 years know and i always have a problem with this one person her name is susan. She is always rude i went in today and my credit card was charged the amount Of all groceries i needed to get but she was trying to tell me it never went through so i had to show her my transactions for my credit card and she was still trying to say it didnt go through
The employees are great. Very customer service friendly. Only problem is veggies on the ground in the veggie section, but other than that great store to go to.
This place started off as a quick stop on the way home to grab something but has turned into our full fledged grocery store. Not a huge selection but the stuff they do stock spot on. The staff is great and ever since they upped their butcher game, I dont really need to shop anywhere else.
TheY need to open more cashiers
Probably one of the better Mexican markets right up alongside Northgate. Their pandolceria is epic and their hot foods ar great if you want to throw a small party in these tough times.
Love this place everything Mexican ❤
Just an amazing store, their kitchen is fantastic - super delicious food, fresh in such a clean kitchen. The workers at this store are friendly and inviting. The store manager watches this store like its his own, its wonderful to see. Store is extremely clean, top notch produce with great variety, great products, and the kitchen daily deals are worth coming alone and their fruit drinks are so incredible and healthy too. When I come to this store I feel I get a taste of Mexico in a very safe store that is super clean, friendly and extremely helpful staff. Cant get any better.
Out dated store, Ive never experienced a Caedenas store like this .
Very clean, not too crowded
The pan dulce is so fresh and delicious and the avocados are always perfect.
Clean, easy in and out
Went and picked their tacos platter for 15 bucks...It can feed four people easy if not more and it comes in a super nice container along with another cool container for your family to drink from and to keep....the carnitas are amazing for the tacos personally...or enjoy daily tacos for a dollar...
Very nice and clean.😊
Store is clean, employees are friendly.
The mens room was missing toilet seats in at least two of the three stalls. The handicap stall was occupied. Dont know if there was a toilet seat in it or not.
Not bad. Your typical Hispanic supermarket with pretty good selection and a pretty good sized store.
Great experience specially if you are looking for mexican food.
It was terrible. Cardenas was closed at 9:50pm when I arrived. The security guard pushed the doors open and rudely waved me in. I asked if they were closed and he told me just go I was like what do you mean just go are they still open?? As I was speaking there was a worker approaching the door and I kindly asked her excuse me maam are you still open? She proceeded to pass right by me and rolled her eyes. I was like seriously!! I plan to call the headquarters office in hopes something will be executed. I asked the security guards name before I left and he was said why do you want my name? I said what is your name sir? He told me you dont need to know my name... I said I am going to report your behavior and he proceeded to scoff and say just tell them its the security guard that works here with a smirk!!! Im going to see how I could report them.
The worst customer service!!Ive been to this store twice and its a total disappointmentment!. The first time I came here I bought 40 packs of tortillas which were placed in a box. Im a pregnant woman with a high risk pregnancy which means I cant lift anything heavy. I asked the cashier to ask 1 of the employees to help me unload the box into my car. Well lets say I had to wait 15 minutes for someone to come help me. Nobody showed up. I left and I had to ask a total stranger outside to help me. Second time was with the lady in the booth were you send money out of the country. She was very rude. If you dont like your job then that is not my fault. A customer doesnt need to be treated in a rude manner.
Best place ever
People on meat department does not pay a good attention to clients.
Not my favorite store long lines in high prices
This particular visit I was there just for a money order ( which are only 50 cents). I did use the restroom- it stocked and clean. The cashier was very friendly. They do have a beautiful produce dept. with great prices.
Very convenient. They can use a smile there. We all work for a paycheck but youre suppouse to be happy at work. Not a good experience on a Sunday morning.
Nice new and clean store. Wow what a treat. Definitely a store that is very much needed in this area. We dont have to drive to moval anymore which is great. The store wasnt too packed and has everything. Butcher shop tortillas food court money exchanger everything g.
Hot Mexican food deli is pretty good, prices on groceries is ok for the most part.Not impressed with the butcher shop though. Ive asked for meat cut a particular way twice now and they didnt. Easy fix though.going back to my old butcher shop for meat.
Rude cashier I gave her $100 bill and she gave me three cents back I told her and she said I would have to wait till she counted her cash drawer In order to know whether I gave her $100 bill or not she was too busy talking to another cashier and distracted which I told her it wasn’t my fault she wasn’t paying attention to what she was doing I did said why do I have to wait until you cash your drawer can’t you just check the cameras when she finally cashed her drawer she was very rude and almost threw the money at me and her and another cashier where laughing when I walked away because they saw that I was upset I was driving further to that store when I have other grocery stores near me won’t be going back!! That cashiers should’ve been better trained I could understand her mistake but not the fact that instead of showing humbleness because it was her error she was rude on top of that
It didint even cost that much and the cashiers are fabulous.
Brand new store absolutely Immaculate the aisles have plenty of room to go down the only reason I did not give it a five-star was because I went in for Bakery and they actually didnt have that good of a selection but it was 11 a. M. When I came in. also the section where its pre-made food thats prepped and raring to go and hot food they actually did not have a huge selection Im just hoping it was because I came in at 11 next time I go in will be in two weeks and hopefully theyll have what Im looking for
Asada burrito coconut &milk so good
Terrible check out isle. Management is to blame for poorly run stores. Customers shouldnt have to wait 20 minutes for a loaf of bread.
Worse menudo sold here, been to the one in Fontana and its night and day. Juanitas out of the can is better.
Super long line just to get a money order plus just one cashier, so unprofessional, not caring about the customer
Went in today with my husband and children to purchase dinner because it was conveniently on our way home. We get to the register to pay for our items they had zero bags to put our items in. The security guard was standing right next to the bagging area having a conversation with the cashier and one other coworker as we were being rang up for our items, (he clearly watched us pay) on our way out my younger daughter asked for a raspado so we stopped to purchase her one from the bakery near the exit, once it was paid for he comes running out behind us yelling (let me see your receipt!) Mind you we have nooooo bags so were holding everything in hands, after he just watched us pay for everything he demanded our receipt, so my husband and I had to put our groceries on the ground and search our pockets for this receipt he had just clearly seen us get! I am so frustrated with this place Ill never bring my business here again! Ill stick with clean and respectful starter brothers from now on... also the meat department smell disgusting, and theres nothing but a dirty drug infested parking lot full of panhandlers. Management needs to train their employees to respect paying customers.
Very clean and very friendly
Have not been there
Terrible customer service. Morinings and afternoons doesnt mater what time of day, all of their cashiers are terrible. They are always gossiping, they leave the register as soon as you walk up. If you ask a question no one knows anything. They never have any carts, and if you ask they just send you outside while they argue about who was sopose to get them. They have alot of panhandlers, and security doesnt do or say anything. Security is usually inside talking to cashiers . This place is convenient since its down the street, but i rather go to Food 4 less.
We were just there today. We were not very happy with the service in the bakery department. My granddaughter wanted a fruit cup. We were totally ignored. The lady that was working there should have at least acknowledged us. But far from it. My granddaughter was beside herself.😭.
The food they cook in there is awesome.I ordered a bit of everything and loved it all.The fruit tarts from the bakery can be freshly made on demand in only a few minutes and have a high quality taste.My gf hates milk chocolate but they used a dark chocolate paste that mixed perfectly with the sweet fruit and we both loved it.For a grocery store it has a very fun vibe to it.Only thing I disliked was the Cardenas bottled water. I am picky with my water but man it is even worse than the red arrow head water.
Wonderful bakery and fresh produce. The deli section is also wonderful. Clean and bright.
Not all products were there. Paper products were split around the store.
Great place to buy food already made. A nice place eat to. Great Authentic Mexican food. Staff always nice.
Customer service sucks at this place. I was at the register and the cashier was talking to this other cashier and they told me to wait. After two minutes I said something then she got a attitude with me.
Ok store for mexican food. Just long lines at times
Too expensive
Horrible... dirty lot, bums all over, worse the security follows me you around ( the paying customer) even needs to verify my receipt everytime i shop yet completely disregards the riff raff stealing blatantly in his face. Happens every time i come here not to mention no customer engagement from cashiers whatsoever these people need major training overhaul.
There is a new Cardenas in Highland and Im thrilled and less than 5 minutes from my home. This store is the latin version of Ralphss and Vons. Great food and great service. Thanks to God
Its my go to market, on the side of town I live on.
Like that it is the closet supermarket thats a little bit cheaper than Stater Bro...need better prices on meat.
Some of the best Mexican food in town.
Good prices but they need to better the customer service no help in the cashier department
Nice store, great selection of authentic foods. Employees were all very nice.
Clean clean clean! Doesn’t stink like El Super. Friendly staff and large selection of fruits and vegetables! People complain about high prices, I rather pay .10c more a pound than to shop at a stinky and dirty market
Bread isle is pretty limited and kinda hidden from the end of the aisle, but friendly cashiers and comfortable atmosphere make Cardenas a great place to shop. Pricing isnt too shabby either
The cashiers have got to be the rudest in town. The female cashiers act like they all have masters, and deserve to be treated like goddesses. When in fact, they could all use a class in customer service, and public etiquette. Oh! By the way...its the United States of America, speak English in the work setting in front of customers😠
The food here is amazing and worth every penny. Quality over quantity any day for me 👏🏼💯😋
Was not to crowed every one was wearing a mask. In and out.
Would have been way better if they had cucumbers for this ceviche oh well maybe next time.
Good food great service friendly the guy by the vegetables really helpful n always carry a big smile thanks Joaue
Is a nice place to buy sweet bred and fruits & vegetables actually good 👍🍇🍉🍒🍏🍎🍓🍑🍍🍍🍐🍌🍊🍋
I was happy when i saw they were barely opening one nearby en my house. The first few visits were good i would always buy groceries and bread. Today on 2/16/19 at 7:15 pm i came to buy groceries and my wofe said wed try the food apparently shes had it before and it was good. The girl who took our order had the worst attitude you can think of no friendlieness whatsoever and she seemed to be in a rush for us to order. I dont know their menu so i needed a couple of minutes to see it and she was rushing me. She seemed like she didnt want to be there. Very disappointed at the customer service.
$5.00 chicken special! It was pretty good for the quality of food and the quantity. Thank you for feeding 4 for less than $20.00 you rock.
Its close to me not bad on the price n you find everything you need in one store
Very good Mexican store the stories very clean is like a high class Mexican store food is very good and fresh they have all the good beers you can sign very beautiful store for the neighborhood...😀😀👍👍
Great low prices friendly people very clean well kept including the restrooms
Has its own food diversity! Very clean and has a good scenery.
Its aight. Constantly speak to me in spanish... After i told them i dont speak spanish...
Always have what you need
Very clean excellent food court, deliciossoo, very helpful staff. Im coming back again and again recommend it to all of you
Stopped here to buy a bday 🍰 cake w my sister,.in and out real quick 👍. Nothing to complain about, awesome customer service from staff. Cake is nothing to rave about 🤣.but wasnt bad either.i would come again.