Had a nice experience with the technicians at meineke. They let me know exactly what was wrong with my car. (Bad Battery) will definitely come back again.

In May of 2019 I took my 2004 Tioga motorhome in for some air conditioning work. They replaced the compressor, dryer and condensor. The ac worked fine until on a short trip to Calico for a weekend last May the ac didnt work at all. I attempted to call this shop but told that it was closed by Meineke corporate. The motorhome is now at another shop and they found that the bolt holding the hoses to the compressor had been over tightened and cracked the compressor housing and now I have to replace the compressor to the tune of over $1000.00+ due to Menekies incompetent technicians. Run away from these clowns. FAST!

It was closed when it said it was open. There was a piece wood covering a window. Had to go to another shop

I got my transmission fixed by meineke sometime in March of 2020. Since then my receipt was lost or misplaced. So I contacted meineke customer care. They supposedly checked their system using my name and VIN # and couldnt find any receipts. Ive been taking my truck their since I bought my truck for oil changes. So its kinda odd that all of a sudden they cannot find any receipts. I believe they are intentionally telling me that they cannot find receipts due to covid cause now they have to do the work under Warranty. Its a loss of money for them. If I could give them a ZERO I would.

To start off all staff members were incredibly kind and professional. Not only did I get a oil change in good timing they were honest about any future maintenance that need to be done to the car. I will definitely refer all my family and friends.

Horrible new manager at my regular oil change place. Decided to try somewhere new. I WAY lucked out! Ozzie at Meineke was awesome! Friendly, knowledgeable, excellent customer service. Dave the mechanic was great too. Just down to earth, chill, nice guys who know how to run a business.

Great customer service. Fast work. Ozzie & Tom were so helpful and provided great service. Will definitely come back and refer to family & friends.

Recently took my car in not knowing what issues were going on. The staff was Super professional in handling my car and letting me know what the issues were, even breaking down what to priotitize if I couldnt fix everything same day. Car runs incredibly now thanks to their work.

I called before I had my truck towed here, and spoke with Ozzy. Up front, Ozzy was friendly and seemed genuinely like he wanted to help me out with my starter problem, and quoted $90 for a diagnostic, which I found to be substantially higher than most places Ive been to. Against better judgement, I let the truck be towed here instead of the dealership, because of the big name, and because of how close it was to home. He called me later on to let me know that the starter needed to be replaced, quoting $1300, which again seemed substantially higher than even the dealership, and that it would be finished by the following day, more than 24 hours since I had it towed in. I reluctantly agreed, since towing it elsewhere would probably prolong the repair. Ozzy called again the following morning, just before noon, to tell me that he was still waiting on a part, and I reiterated that I needed my truck as soon as possible, because I needed it to get to work. He said that he was expecting the part by 4, and that he would expedite the repairs. He even called me again around 2, to tell me that hed gotten the part earlier than he expected, and that it was likely that it would be finished by 5:30. But at 5:30, Ozzy calls to tell me that he didnt have the right part. 30 minutes before closing!?! He told me that he saved me $89 with this new part, as if that was my end goal. I asked for a loaner, and he told me that they had it loaned out, and referred me to Enterprise Rent a Car, which also closed in half an hour. I had to get picked up by Enterprise, rent a car, and drive to Meineke to pick up work equipment so that I could actually get to work the following morning. He didnt offer to pay for the rental, even though it was their fault they didnt get the right part, on top of only letting me know they needed to extend the time they needed to repair it at the last possible moment. His only solace was that I could use the money he saved me towards the rental. I paid over $1200 for parts and labor, and did not have my vehicle for three days. I lost out on one day of work, which would have netted me more than double how much he saved me for basically just ordering a part. Ozzys only saving grace is that he remained apologetic throughout the entire debacle, and that he stayed after closing, so I could pick up my work equipment, and was also able to come pick me up from Enterprise when the vehicle was finally finished. I do not plan on ever bringing my truck to any Meineke location, ever again. I cannot stand to not have my vehicle for any extended amount of time, and for them to grossly underestimate the repair time like that seriously undermines my integrity with my own company, on top of costing me even more money because of limiting my potential to earn without a vehicle. Do yourself a favor and bring your vehicle to the actual dealership. The diagnostic will probably be cheaper, as well as the repairs. The probability of the dealership not having, or ordering the wrong part, will probably be less likely. And you can definitely expect them to be more accountable in getting you back on the road quickly. The hassle on my end was ridiculous, and I dont want others to suffer this place as I have.

They guys there are awsome they take care of there customers the wait is not that long and they get the job done thanks guys for all your help

Great mechanics, great office team - did an oil change but they helped me understand other issues goign on with the car. They helped obtain new drain plug, did not charge for all the good advice and suggestions, and were very up front about actual costs and repairs. Great team!!

I took my Mercedes e350 there this weekend to get my tires mounted and balanced and also my brakes done - I couldnt have asked for better service. Not only was chuck extremely courteous but also transparent. Im always a little skeptical of people recommending additional work but chuck not only recommended me change my rotors but he also brought me into the garage when my car was lifted to measure the rotors. This is when I knew that I came to the right place. Chuck and his team bring back trust and confidence in to the independent car repair shop business.

Do NOT take your car here. You will be ripped off. I took it to this Meineke for a simple alignment and they lied to me saying that it was going to cost $1600 dollars to get it aligned because parts were wore out. I then took it to a different shop and they said my parts were fine and that it just needed to be tightened up. The other store charged me 80 dollars for the alignment. This Meineke charged me 90 just to get it inspected. They have the 1-800 number consumer affairs poster on their counter for a reason! And dont believe all these positive reviews! Theyre paid actors!My brother took his car here and sadly he didnt take it to a different shop and they messed up his car trying to fix it and then said they couldnt align it and that he would have to take it some where else! But at least he got good advice: take it somewhere else.

My dodge journey was vandalized while getting work done at this location. My license plates were stolen off the vehicle which the manager Tom told me about a month later after it happened but the company failed to tell me that my driver side window was broken out and my personal belongings were stolen out of my car including paper work and my registration that were in the glove box!! The right side front bumper has a big scrape that was never there before as well. This company didnt even report this or file a police report with the San Bernardino police depart because I called and there was no report on file. Very unprofessional!!! I guess they thought I wouldnt realize the new window they put in was a different manufacture and then put my hand under the seat to find piles of broken glass!! Good thing I was smart enough to take pictures of m vehicle before letting this company take it. I would not recommend anyone to go here!!!

I called ahead of time to ask for a free quote for my girlfriends car and even tho it was about 20 mins before closing time, he still told me to come on down so he can check it out! 👍🏼 . Professional business and with a friendly atmosphere. I highly recommend this place to anyone who needs to fix there car! - Modesto

This is my second visit. I wont be taking my car anywhere else. They all are the greatest. Ozzie is kind, caring, explains everything clearly. Ive never been happy with mechanics, being female, I usually get talked down to, and lied to.Meineke San Bernardino has treated me with the utmost respect and I know enough about cars to know Im being told the truth. They deserve 10 stars.Customer for life. 😺🐾🐾Sandra Pryor

This place as absolutely great. Im very impressed with the level and speed of service. Ive been back several times now for work in my car and every time they have taken really good care of things. Ill continue to come here for all my car service and repairs.

I have used them now for 3 years for oil changes and regular maintenance. Ozzy is very helpful and will do what he can to give you a deal. I tried using them for other work and was not to impressed. They are a great lube oil and filter place. I am moving away and will miss doing business with them,

Meineke Over the years have provided me and my family with excellent customer service and goes the extra mile to give us discounts and deals. The staff is super friendly and honest. I like the fact that beleive in God. I would highly recommend them for all your oil change and auto parts. 😀

The workers at Meineke Car Care Center are awesome. My family comes here (SB location) for their services because they are very honest about all they do. All recommendations arent for extra income but for genuine services for your vehicle. I come at random times during the week for oil changes/tire rotation and it doesnt take more than an hour. The previous location I would attend always suggested things I didnt need (maybe because Im a female and seemed clueless) but coming here Im well taken care of.

I went here based on reviews I saw on Google. Even though my check engine light was on, all i went in for was an oil change. However, much more attention was needed under the hood so Ozzy brought me over to my car and explained to me what he believed the issue was. Although it all made sense to me, I dont have the money to fix it which is why the light is still on. They offer on the spot financing if you are out of payment options.

Loved the professional staff this place has...Ozzie the manager is very knowledgeable. Left my car running like new!! I will be going there for my oil changes from now on...wouldnt trust my car to any other facility.👏👏👏👏👍

We live about an hour away, but had an issue with our emergency brake and needed immediate help to get us back on the road. Ozzy took great care of us, finding the problem and offering a reasonable rate to repair it. When we were unable to stay and fix the long term problem, he gave us a quick fix to ensure we would get home safely. He even offered to do the repair on another day when we had more time and agreed to put our original fee toward the repair cost. 🌟🌟🌟🌟🌟

This shop has come thru for me a couple of times. I needed a water pump replaced ASAP. Ozzy found one and quickly got the ball rolling for me. I had my car back the next day. Since then, Ive driven to Toronto (Canada) and back with no leaks from that pump. I recently was having a very intermittent seepage of air from one of my valve stems. I made a phone call and they quickly got me in and checked all my tires. Seems my intermittent tire had a dry rotted and cracked valve stem and the other 3 valve stems were so-so. Ozzy gave me a decent price on replacing all of them instead of just replacing my problem tire stem. The wait wasnt too bad considering it was a last minute appointment. Thanks again Meineke mechanics..Id give you 5, but hey, nobody is perfect fellas...

Out of business.

My repair experience was great. Knowledgeable technicians. Manager excellent customer service. Suggested future repairs, but not pushy.

I showed up after closing. Asked the manager Patrick if he could take a mental note and let me bring in my car for the 100,000 mile maintenance. He smiled and said maam appointment made lol.Patrick was very professional yet friendly. I was I communicated with every step of the way. My mind was put at ease when I realized that they were not going to try and get me to pay for a lot of unnecessary work. (being a way past middle age woman is difficult. I usually ask a man to take my car in).The experience was wonderful and my grandsons car is a 2014 and needs servicing. as soon. as i can financially, I will be making an appointment. Go see Patrick. he will take good care of you and his tech does great work.they are located in San Bernardino just behind camping world. off of hospitality. YOU WILL NOT BE DISSAPPOINTED!!!!!!!!!!!

Honest business and great service!!! Ozzie was extremely polite and helpful. I will definitely be returning and referring people to them.

Good, quality and honest work! However, I had 2 cars and spent some $8,000 bucks on repairs and the former Manager left abd now these new people in the office DO NOT know how to redeem points for free oil changes!!!! It is like they brought some ignorance with them!! Meineke, if you see this review, please train your office people on how to use the 5 Star system!! I have like 5,000 points stored and the Manager said he would call his Boss to ask how to redeem them but never did, so I had to spend $30 bucks that couldve went to another bill! It is only people like me, who are faithful soldiers of Christ battling the odds night and day, that make a real difference in other peoples lives!! Please better train your people so your customers feel appreciated and not SCREWED!!! Thanks!!! 👮👮🏰👮👮

Great service and honest quotes for labor and parts. Ozzy is very kind and has the customers best interest in mind. Highly recommend this location!

I do most of the work on my truck and I cant speak for their quality of work. However, there have been several occasions their customer service was able to help me free of charge and with a smile. The first was when I needed to fill my spare tire with air and the second was when I needed an o-ring. Friendly service.

Great customer service. Ozzie and staff are great. It is a pleasure to have my car serviced at this location.

I would definitely recommend this place for your vehicle service needs

I always get great service here. The management and team are on point and honest with you. I recommend coming here.

Came in for an oil change on my Chevy. The guy at the counter was friendly and helpful. Then there was a small mix up about the oil to be used. Thats when the new owner of this shop dropped everything he was doing, came out of his office after overhearing us talking, and jumped right in to help me. He made no excuses and no questions asked just stepped up to the plate and did everything he can to make sure Im happy. This guy cares about his customers and now Im a customer for life.

You guys are the best!!! I would recommend this place to any one! Especially if your a female!!! Miguel and maricela treated me like familyy!!! Thank you! God bless!

Awesome group of people working here. Kind and considerate, caring gentleman. Id recommend this store to my friends and family

Loved, LOVED my experience here. Quick service and Maricela was amazing. My new go-to place for repairs!!!!

GREAT SHOP, VERY GOOD CUSTOMER SERVICE, THANKS TO MIGUEL AND HIS CO WORKERS THEY WAS VERY HELPFUL AND THEY STAYED LATE TO FIX MY CAR!!! YOU SHOULD COME HERE YOU WONT BE DISAPPOINTED

I am a regular customer and bring our trucks here for service . Always meets my expectations. Always a good experience! The manager always keeps me up to date about where the truck stands and is very helpful!

Ozzy does a really great job at over estimating times so that if a job takes 15 mins and he estimates you 30 you are good to go however if something comes up like needing your approval on a part or anything else goes wrong the 30 min approximation is still accurate. The work they do is great I can actually count on them to give me decent quotes and reliable car care. There is a reason why I skip past a closer Meineke to go to this one over 3 time the distance away. They give suggestions for extra services based on what they observe nothing is forced and its always given with the practical advice, such as, your brakes are bad and should be replaced you know how people drive around here do you think a couple extra feet breaking distance could help. The answer should be yes because its a safety concern they brought up. The only cons are if its crowded they may tell you to come back because the wait will be extra long, but its your option to wait knowing that.

Mariela is great with customer service. Very professional. Meineke cant go wrong having her in front of the business. Shes taking care of my black Escalade...

Ive been taking my car there for oil changes for over a year..very good service and fast.I also took it back for a problem with a stripped lunch nut on tire and they fixed it with no problems. Very professional and I would recommend anyone to go to the Meineke on Club Way in SB anytime. Great job Meineke.

The Team at My Meineke...I love each one of those men. Miguel is my car husband..lol a single woman needs these professionals in her life. These men saved me and big homie (my vehicles name). If you want a team that treats you and your vehicle with excellent service and great customer service go to club drive fueled by Tom and Miguel.

My experience at meineke is excellent. Ozzie and Steve are very courteous, knowledgeable and helpful. I would never trade this shop. Thanks for your excellent customer service.

Really helpful and polite. Ozzy was a pleasure to meet and goes above and beyond. I highly recommend this shop especially ozzy in your need.

I wish I could give 10 stars! This is the only place I bring my car to, Ozzie and his team are great! Fast and great service for great prices!

The staff was polite and professional, especially this one employee named Daniel. Daniel invited me to see my brakes and rotors explaining what was going to be done and for what reason. He broke downs the costs and worked with me on a payment plan. He was also friendly and told some great jokes. There was almost no wait time, and the repairs only took an hour. I cant believe Ive never heard of this meineke location before. The brakes work great and Ill most likely return.

GREAT customer service! I love coming here, they are very fast and friendly. HIGHLY RECOMMEND!

Always a great experience! Ozzy and the team always take care of me, I dont trust anyone else. Their financing options have saved me from draining my savings more than once. I wouldnt go anywhere else.

Complete lack of accountability for errors that they made. I know how my car was before, so dont try and convince me that the things that your technicians inadvertently messed up while addressing my repairs were always there.Careless mechanics completely stripped insulation from around my headlight and tried to convince me that thats how I brought it in. Then, they dislocated my hood latch so that its almost completely unreachable and tried to once again convince me that was how it was when you brought it in.I know my car. I may not be a mechanic but I know what I know, and I know how I brought it in versus how they returned it to me.A simple sorry would go a lot further than complete denial of mistakes that they made.Poor poor management and lack of integrity by Ozzy.

Honesty is what i describe to this branch. I forgot i had a transmission fluid change couple of months and i thought i did not so when I came back they told me. I did it already so im happy customer.

Great services here, they do everything from oil change to diagnostics.. Ozzy the service advisor is nice...

I bring my cars here for oil services they do a fast and efficient job. Ozzy is always very helpful. Great crew overall.

The manager Ozzy was extremely helpful bent over backwards to show excellent customer service did everything he could to work with me and getting approved. Very fast diagnosis excellent ran shop.

Ozzy has been very helpful to me for the past 3 years. Him and his crew are honest and they always do a great job and have good customer service.

This is truly and nice place to have service. I strongly recommend to have service here.

This was my second time coming to this shop, I think the manager is friendly and honest.. but the last time I came here when I got back in my car the contents of my glove box were spilled out on the floor as if they were digging for something that may be in there. Fortunately all that was in there was just hot sauce packets and expired coupons, but I will never go there again. Ive had my car serviced at many places and Ive never experienced this before

This place is awesome! The manager miguel Valdes is very knowledgeable and informative. He really know what he is doing. I did not feel like I got ripped-off. Like at other place when I go and they tell me I need a million things done to my car. I was very satisfied with all off your hard work your gouys!♥️

Our van broke down and Meineke was there to help us out. They treated us well and made sure that we understood what happened and also what had been fixed. If needed in the future, we would come back here again!

Love my experience today at meineke, miguel center manager was awesome!!as a woman auto repairs can b a lil intimating but he was friendly professional and he dirent try to advantage of me or try to sell me things that I dirent need! I strongly recommend this center ask for miguel hes the best

Great staff and very knowledgeable, manager Ozzie is amazing, had my car in and out in one day with major upkeep that I wanted to be done.

Wow Miguel was great from the first phone call my wife made, Im very happy with the customer service here. I highly recommend!.

Amazing staff!! Excellent service. Explained everything so it was easy to understand.

I had a good experience with meineke I came in asking for a back up alarm and they took care of right away for a good price I will be recommending this place to all my friends and family thank you ozzy was very helpful

David was very helpful and nice Auzzie the tecnitechn was very quick welded a nut on my stripped oil drain plug bolt on my 2013 Chevy Sonic 6-speed manual

I knew my car and every bolt on it. After my girl wanted her car to just be looked at, even though it was running fine, when I got there, I was shown hoses that had been replaced that were CLEARLY not mine and the radiator had blown. All of these horrible incidents could have been avoided had we not had the car Checked for free. If you have the chance to go elsewhere, I would STRONGLY suggest it before falling victime to the game these guys here are playing. I never right reviews..... This one HAD to be said.

Dont take your car here unless your rich. They over charge for everything they quoted me 1400 bucks for a fan belt. It cost 89 bucks for diagnostic two times which wasnt reimbursed when AutoZone did the same diagnostic for free. When check engine light is on take it to AutoZone for free diagnostic. Anyway to it to victors tires and got the work done for 300 bucks. Good luck with business I dont know how these people sleep at night.

Excellent professional service import fence direct will now bring all 8 company cars here for any work needed.

Although it started as friendly service. I had to sit there for over 2 hours to have them do a $50 inspection on my car which I find ridiculous because all the other places I have been will do a free inspection that took them 15 minutes all that other time my car sat in there with no one looking at it because all the workers where called into the office for over an hour. Which then they quoted me a price that was astronomical. I then went to a couple others places and was quoted $250 less then what they wanted to charge me and what meineke quoted me the other place I went to found things that didnt need to be fixed that meineke was trying to tell me needed to be. I wouldnt recommend going here there are far cheaper places to go to. And to top it off they didnt give my husband his military discount . Which the front desk man said he would discount it and didnt . Save yourself time and money and go elsewhere!!!!! Dont let the friendly faces foul you they will try to rip you off.

Great service here hope others will give it a chance Im happy with mine.

I wont take my cars anywhere else. Ozzy will take care of you. And always remembers your name. Its nit jisy a business, but they make you feel like a friend. They never force a repair, and arnt pushy at all. Prices are reasonable, and they have never once beeb dishonest about repairs needed. They will even take you out and show you the exact problem.

The only place I go to for my car! Always the best service. Hands down the best place to go! Ozzy is amazing!!!

Great shop.The Oz man treated my car with care, kept me updated, no surprises and helped out with loaner. Would take it there time and time again. Thanks Ozzy and your professional team.

Had my check engine light diagnose for free today and Ozzy is the man. Thanks for the hook up and tips, much appreciate it!!

In the 2 years plus that I have been coming here never once been disappointed so pleased with the service will continue to come here always refer my friends and family thank you for the hard work . Especially grateful for the flex pay plan!!!!

Quality work & knowledgeable in their field!

Really good service had few things done really satisfied with the work they even gave me a loaner vehicle to drive while working on my vehicle

Amazing service and price compared to everywhere else around!

I have been coming to Meineke for awhile now and they always treat me good and take good care of my car Ozzie and his crew always know whats up keep up the good work guys thank you

Ive been my own mechanic since high school, except for the really in depth stuff. ive also taken my car to shops all over. ive been ripped off on labor, had my car tampered with and lied to so i could return to the shop and they could charge more. new parts stolen off and replaced by junk parks so the shop could cut costs of ordering parts. talked into a replacement that doesnt need replacing, you name it. this shop though, out of this world.. ozzy and master tech david absolutely amazing (i would ask for these guys, or minimum, get their opinion). honest, real, trustworthy, no trash out of these guys. they helped me replace the driveshaft on my car. i couldnt be happier! thanks guys, its no wonder why this shop gets such a good review. its the workers that make the shop and this is my spot for sure, thanks agian guys! -Red, 05 Mustang GT

Great guys. My batterry died at mcdonalds. They had my battery and drove me back over to my car so i didnt have to walk with it.Thanks again

I needed to find a mechanic since Ive moved out to California. My brakes were not acting right. The shop manager, Patrick, took the time to show me the issues with my car. I only gave it 4 stars because they had to wait 45+ min for delivery of parts, making the mechanics work 30 min past closing.

Excellent customer service, had me out fast and happy customer will return soon

Im so happy with my service here in San Bernardino. I get my oil change here all the time. Excellent, quick service. I even got my 4 new tires here. I received a card 4 oil changes and my 5th is free, today its free. What awesome place, told me I have a nail in my tire told me relax dont worry he will check everything else in my car, they care about you, thank you Ozzie yourd the best:)

Great service...reasonable prices...friendly professional staff! I will return!

Nice friendly service there.

My name is Ray Pérez. On Dec 1, 2017 Friday, I took my car to the S.B. Meineke and the guy who helped me was Ozzy Zaki. It was my brakes and other things that was wrong. On Sat Morning he told me to come down to show me. He knew my money was limited. I walked to the near by Mc Donalds and ate Breakfast. The early part of the Afternoon he took me home and later picked me up at 1700. Well people, I was happy to pay $700 for what Meineke did for me!!!!! He would pick me up from home and take me home on Dec 1-2. My cars works and I need it to help my family. I do not have a job and tragedy has hit my family. You know, what impressed my more then the work was the way Ozzy went out of his way for me!!! We talk about some to the Arab world. He was impressed with what I knew. I got along with him well and Meineke did a good job. I want you people to go there even if you are low on money. You still need a car if you are a CEO or on Welfare, RIGHT!!!!!. GOOD JOB OZZY! I could write more! I should have written this Dec 2, not Dec 12! GOOD JOB!!!!!

Great service bought a package deal 5 oil changes for a killer price.

Called in for a quote for a motor swap for a e36. They wanna charge me 1800$ plus parts. Place is RIP OFF. STAY AWAY. I know how much a car cost for a swap. They just over priced it and TRY to SCAM! -I.S

Completely manhandled our car and refused to acknowledge the carelessness and damage caused by the mechanic. Im sad to have to post this review because all previous experiences with this location were positive.

Great service flexable payment options helps alot when in need.

Great experience, great customer service thats all u can say.

Great experience here with my car always ask for Ozzie

OZ, one word accomodatingThat’s a great thing to have in a business.Yes, his crew is on that level too !!

Ozzy took great care of me so fast,, so happy cant ever forget the care on My BMW!!!

Got my vehicle safety inspected for uber here. Nicr place

Great place to get your vehicle serviced for a low price.

Cleanest shop ive been to, ive gone to other shops and theres always something missing or somethings wrong with my car, but not here all the workers are A1 they dont BS you and my care is still running strong, best auto repair shop in San Bernardino 💯

Rip off! They told me my brakes needed to be fixed when there was only a rock stuck in. I had AAA tow car they damaged purposely to make their claims. I got quoted $200 for all four brakes. I took car home and did the work myself with the help of youtube for $50. I found out what happened when I inspected the car properly. Just because I drive a Benz and wear a vest doesnt mean I dont know about cars. Stay clear of this place.