Wish more places were this easy to deal with. Called them, had aluminum sheet I needed, paid, loaded up and hit the road. Thanks yall.

Called during the week and was given a good price. Showed up the following Monday with a trailer to find out its phone order only so I called and was given a completely different much higher price. I checked prices online while in their parking lot and came back 5 mins later and the price went up again over $2 per foot. At their new price I can order in small quantities and have it delivered to my door for less. They are either incompetent or shady. Stay away.

Wish Id known about this place years ago. Best source for just about any metal in any shape, at fair prices with fast trouble-free service.

This place is awesome for both the professional and the DIY’er. They have everything you need for your metal project. I think maybe the only thing they don’t carry is pipe for making like oil field pipe fences. Great customer service too!!! Right now during the COVID - 19 crisis everything is call ahead and they’ll meet you at the door. But they’re still open! I really like this place!

I just want to share what a great Customer Satisfaction experience I had with Westbrook Metals. A week or so ago I stopped by their shop and experienced the typical Covid 19 sign on the door. While calling the phone # on the sign and having a beginning conversation with an employee inside, a gentleman named Steve (later found out he was GM) greeted me outside ( he had just driven up in his vehicle) and asked if he could help. To not make this review too long and cut to the chase, Steve had the Expanded Metal cut to my needs in 5 mins and loaded in my car. A bigger piece wouldnt fit, so I made arrangements for my son to pick up the bigger piece the next day. I couldnt have been more SATISFIED with my overall experience at Westbrook Metals. On top of everything else, they had the MOST competitive price and no charge for processing the metal cuts. I dont go outta my way that often to acknowledge my satisfaction, but this experience went beyond a Total Customer Satisfaction experience and I am very pleased to acknowledge it. Thanks again to Steve and his team for this great service. I highly recommend any customer to check out Westbrook Metals for any of your Metal needs!

Customer service is always great. Very flexible on lengths and quantities and always have what we need.

Went in to buy some Treadbrite and some aluminum drops. I was in and out in 5 minutes. Very pleasant counter folks. Fair prices. Ill be back!

I have purchased steel sheet, aluminum sheet and brass rod from Westbrook. They always have what I need in stock and at a good price. The people are very knowledgeable and friendly. Bobby in sales has been particularly helpful in getting my orders together and in making UPS or pick-up arrangements. Westbrook Metals will continue to be my first choice for metals supplier. Highly recommended!

Excellent choices and and I was able to pick up my custom steel choices same day! Incredible find.

I normally buy steel from Westbrook or metal supermarket.Recently I requested a quote 3x on materials for multiple projects i have for customers. No quote, no response, no excusefor a delay in quotes, nothing. Not sure whats going on with Westbrook but I cant delay my projects & customers any longer. Going somewhere else to buy steel.

Great people to deal with if you need metal. We have always had it good at Westbrook.

DIYer, they reccomend early week or call in and Fridays get kinda backed up. Real quick and easy fair priced. Also sell cutoffs scrap small pieces for the small guys too.

Great location to purchase all kinds of material. The prices and customer service are best in town.

Excellent customer service, Chuck is very knowledgeable and always ready to help. Great selection material in stock including drops.

Very friendly service and they have a lot of stock. They always have what I need at a fair price.

The customer service is superior. I’m a DIY fabricator and never has Steve and his team told me I have too small of an order. They go out of there way to get what I need no matter how small of a product I need. I purposely drive from north of Boerne to buy from them in San Antonio.

Great people with a ton of products.

I used Westbrooke Metals for over two years and it had always been a pleasant experience. In fact, I always went to Westbrooke because I liked the people and felt comfortable there even though its a longer drive and more expensive than a larger metal supplier thats closer to me. Their prices for the exact same items had always varied from trip to trip, sometimes by quite a lot, but I never said anything.The real problem came the last time I went to Westbrooke, and I do mean the last time ever go. I always had the pieces that I bought cut down to 6-8 pieces to fit in my car. There has never been a charge for this, but even if there was a small charge I would have been fine with it; its $1 a cut at the bigger place near me. No problem. Unfortunately, this time they tell me that theres a $5 per cut charge. That added almost $50 to a $50 order! Nearly %100 increase in cost! When I asked them about it they told me thats always there and Id always been charged that. I told them that I certainly hadnt and they very professionally and rudely told that I could pretty much go some place else if I didnt like it. These are the same people that Id dealt with every time I been to Westbrooke.So anyways, I didnt pay and instead went to the closer, cheaper place and got what I needed. After I got home, I pulled all of my invoices from my files for the last two years and verified that Id never been charged the fee. On each and every one I paid almost half of what they tried to charge me this last time. If its policy and they follow through with it its one thing, but when they are inconsistent it sets a precident to the customer and they shouldnt get rude when their customer finally calls them on their inconsistencies.Id avoid Westbrooke and instead use Triple-S Steel if youre in that area. Very large, clean, friendly and professional. The inconsistencies in Westbrookes pricing point to an unprofessional and poorly run business.Evan

This will be my second review of Westbrook. Once again, Chuck is the man! We needed Chromoly tubing for the race shop. (TPM RACING) and Westbrook once again, had exactly what we needed, they had it in-stock, cut it to length and we had a wait time of about 10 minutes. Try getting that service at a big box store.... NOT!The bottom line is this... the staff is good, they have what we need, and we will be back again!

Chuck is great to work with! Pricing can be very high compared to other businesses, (ie westcrook metals)but the in stock materials and by the foot ordering ability can save you in a pinch. I typically shop other places for larger or full sticks, but small stuff for projects this is the place to go.

Amazing customer service and quality metal, definitely recommend them! A+

Friendly, knowledgeable, had exactly the product I needed and gave excellent directions so I could easily find them. THANKS!

Super customer service. Always had what I needed.

Excellent service

Wait more than a day because they didnt open because they were cold, they dont discharge anything above 3000 lbs. What kind of metalheads are they !!