We are a large e-commerce company providing high-end furniture to customers across the nation. Sometimes, things break in transit. Our customer received a curio cabinet with broken glass, and the Glass Guru provided top-class service. Lauren was incredibly responsive and provided a quote to us the very next day. Our customer was contacted immediately to schedule repair, and the technicians were very kind and efficient. Hands-down the smoothest repair experience I have ever overseen. Thanks Lauren + team!
Truly wonderful company to work with. From sales to the techs who installed my glass, they have been prompt and extremely accommodating. Money well spent, price and labor for my project are reasonably priced (I looked around). Military receives a discount. Thanks for your support to the military community.
The price was fair. The technicians were Ppolite and efficient. It took no time to replace the glass in multiple windows. I would use them again.
The Glass Guru of San Antonio replaced three windows in my home as a result of storm damage. The assessment and estimate was on point and very competitive. The work was impeccable, the labor highly skilled. GGSA also provided all the necessary documentation to file with my insurance claim. Great company, great value. Thanks for an excellent experience.
Worked with Eddie the manager to get 2 windows in our house replaced. Both had lost the seal and turned white and fogged up. Eddie came out and inspected the windows did all the measurements (oh and showed up on time as promised). We ordered the replacements that were priced very fair and accurate (one was a tempered glass in a stairwell and the other a bedroom). Both arrived within a week and they were back out to install again on time as promised the day of the install. Both windows were done in less than 2 hours. After the install Eddie took it upon himself to point out a small issue with 1 window that was a manufacturing defect he found. Most people would have just left it and walked away. Eddie immediately contacted the manufacturer and offered to replace it again at no cost. Glass Guru and Eddie were absolutely nothing but professional in every way. Our windows look great and we couldn’t be happier with their services. If your in need of glass replacement or have a fogged window. Call them for a estimate you won’t be disappointed. We will use them again as I already found another bedroom window that needs to be replaced. Thanks Glass Guru, excellent work!
Great quality of work with the items I needed repaired.
Called to have broken glass on window replaced, received an email to schedule a free estimate very quickly. Technicians came out next day, arrived on time and performed the repair very quickly. Id definitely call them again.
They did a great job. Replaced the 2 front door windows on my home. Price was reasonable
Had an appointment to take down a large mirror ( cut into three pieces and remove for 9:00 AM. At 9:300 called them to find out one of their employees called in sick and they could not do it today. I understand people get sick but they could have called me to tell everyone the job needed to be rescheduled. They said the remaining technician could not do the job by himself and was on another job. I wonder how the sick technician would be able to do it by himself since the other one was on a job today. Now I have to reschedule another contractor if possible and hopefully he doesn’t charge me. Also need to reschedule my week in hopes the sick person comes back to work this week, no guarantees that the job will get done this week. This is not the way to do business. Very frustrated with this!
Amazing experience with Eddie @ the Glass Guru! He fixed a back patio screened in porch door. I was just searching online for companies who could perform the above listed repair and the Glass Guru was able to show up the same day. He was punctual, and a pleasure to work with. Great people skills and highly recommended.Thank you Eddie @ the Glass Guru! Definitely a repeat customer here!
Great service. Replaced the rollers in my patio glass sliding door. Now, it glides back and forth like butter. I could not be happier. Also at a reasonable price. Would recommend them to anyone.
These people are dedicated to getting the job done right every time. Highly recommend them !!!!
We had a doggy door installed and luv it! Eddie was very professional when he came by to do the estimate and the technicians took their time and were very tidy while working. Definitely recommend them!! A+
I had them come give me an estimate, and he spent a lot of time figuring out my old windows, even helping me fix them a bit... rather than telling me that I should pay to have them fixed. I called Glass Guru because I had windows where the glass was broken. He looked at those, but also was willing to look at several other issues I mentioned. Very kind and professional
Great customer service, saved on unnecessary repairs. Definitely a repeat customer. Great job!
They never followed up on a request for repair of a double pane window.
Gentleman that helped was knowledgeable and friendly.