I have been dealing with customer service for 3 days now. I ordered a grille and was sent a king size mattress. When I called to have them come get the mattress and replace it, they tried to have me bring it to fedex. When I said I had know way of getting it there, the person just gave me the run around. When I asked to speak with supervisior l got hung up on. Called back and spoke to a manager, after arguing with another person. They supposedly called fedex set up pickup between 8- 5 on Thursday. Surprise fedex never showed, called Thursday night and spoke to yet another customer agent who apologized and said he was calling fedex and came back and said it was all set to get picked up Friday between 8-5,....8 to 5 is a long pick up window time, its a shift! I told him it had to be gone before the weekend because I had a party, and he asked if they could come. I said Yes if they can bring the grille & take the mattress before they left. He said don’t worry it will. Surprise surprise, they didnt show and FedEx didn’t either, yet again. Called back asked to talk to a manager not wasting time explaining to anybody else. Finally got to a manager after a 1/2 hr. Explained everything said for me to call fedex he couldn’t help me his system was down couldn’t even look up my order number. We went back and forth about them picking it up. Supervisor said My system is down, I can’t help and hung up on me! And there is no Walmart at this location, did you see anyone in the photos?

Location on map does not exist waste of time takes to Toyota plant

NOT WALMAT