George Dougosh was extremely helpful. I hate pushy salesmen just trying to make comission. But it was clear his objective was to make our experience enjoyable. Also the prices were marginally bellow competitors.

This was one of my best visits yet. Lauren came out to greet me within a minute or two. I didn’t wait too long and was out in a jiffy. I love the communication at this place. I’ll continue coming back.

Had to take the car in to have the airbag removed/fixed and they went as far as checking out the car for other stuff free of charge! Car was good to go within 2 hours. Great experience!Will definitely go back. 👍

Bought my vehicle from here a few years ago. Loved the experience as much as one can possibly like the car buying experience. I go back for my oil changes and I especially loved when they offered sweet bread in the morning’s. Due to covid I understand that has stopped. However they really try to make you feel cared for here.

While traveling it was time for an oil change. Made an appointment for the next day. Oil change and tire rotation ran about $50. From a dealer? Not bad. In and out in about an hour.

Had a tune up done & had 2 new car keys made for our vehicle. Work was fast however, when they gave me the keys only 1 worked. This shouldve been checked prior to giving it back to me. The other key wouldnt even go into the ignition slot. Went back inside and they apologized. They didnt have another key & told me Id have to return in 3 days because they had to restock & cut me another key. Went back at the appointed time they assigned me (l was actually 30 min late) and the key wasnt even ready. Said it would take 5 min but it actually took 20 minutes wait time which wasnt too bad but still. It shouldve been ready since they told me what time to come pick it up.

Only a few minutes after inquiring about a vehicle I was contacted about making an appointment to see the vehicle. Three short hours after seeing the vehicle and signing papers I had a beautiful new (used) Chevy in front of my house. I didnt expect the process to go as quickly as it did but Im very happy, the people were amazing and my new car is a wonderful addition.

My appointment was at 7 a.m. for a battery replacement. I was the first person here. Its almost 10 a.m. and my vehicle was just released to me. Everyone that was here within a hour of me arriving has left. I get my vehicle back and the radio (which is the computer of the vehicle is not functional) is not working. During my wait in the lobby no one tells me what is going on. This is the fist time that this happens and usually the service is par on and they are usually considerate and mindful of your time. All good things must come to an end.

The experience was Awesome. I received the A1 Maintenance message in my car yesterday. I immediately called for an appointment & I was set up right away & I drove to the Fernandez Honda Dealership for a 1:30 p.m. appointment. The service tech Eli came to assist me right away. I waited inside. The maintenance was done within 45 minutes. Great job! TY!!

I came here ever since I bought my car here for any type of maintenance and they provided excellent service. My last visit, I did need electrical and body shop maintenance. They installed some fenders under the bumper to keep it in place. Job was done very poorly, they charged me about $600 just for fixing the bumper, which technically just had to be clipped back in place. The fenders they installed fell and damaged mu bumper two weeks after installation, took it back to see if I had any kind of warranty, my advisor said that happened due to a hard impact which he could never find proof of. So I ended up paying almost $4,000 with no type of warranty on their poor work.

They act nice and all but at the end theyre not that honest... I know right?? What a shocker!

Went to the parts Department, and decided to look at pre owned vehicles with my wife, so disappointed that the sales person couldnt even help us out. He came to us like he wanted to help but when he left to get the keys, he never came back. Oh well we didnt want to wait off the the next dealership

Purchased my Honda here and it was a great experience - no high pressure sales and did my pricing research prior to shopping and Fernandez Honda hit the very fair price mark!!! Service department is impressive with very friendly and helpful staff!! Nice accommodations if you wait for you vehicle - totally happy with this business!!!

I have been meaning to write this review since last year when I bought my civic from them. I have never had a better buying experience! From Vince and George in sales, to the gentleman who assisted me during finance process they were all so helpful. I called ahead and by the time I got there they had exactly what I wanted pulled up at the door for me to test drive! I was in and out from test drive to getting my keys in literally a couple of hrs. Before I left George made sure I knew how to use all the features in the car. I cant for get to mention the service team as well they always get me an appointment right away and always kept me informed. I am moving out of state but I will truly miss everything about Fernandez Honda!😊

Great experience. Staff was courteous, especially Joe Y. Will be my go-to place for oil changes.

Went in for oil change special I received. Service advisor took my coupon and car. Outstanding service and job was done extremely fast.

It been a few weeks already and no call back or anything from Greg and his manager Eli. Then some manager name John Ridings Email me asking my experience and told him what happened and yet no respond back ether. What a great customer service they giving out. Hopefully y’all fix the damages y’all did on my car!

Great customer service from joe! And his manager mr.martinez ! Over all a great experience ! This dealership puts the clients first!!! I highly recommend this dealership!!!!

I have been going to this location for years and every visit I am treated with respect, courtesy, and Hondas seal of excellence. Thank you for helping me and our community.

The service is great I would definitely return

We where so pleased with our visit. Javier was amazing he worked so hard to get us in our car! When they said no he didnt give up! I would recommend them!

I always feel well taken care of here. Customer service is awesome.

Not a lot of used car selection. Salesperson was nice but also seemed more interested in his phone than helping me. Purchased elsewhere same day.

From start to finish this group was super professional and courteous. My salesman Joe was more than willing to go above and below to ensure my experience was top notch. He ensured my wife and I had our new vehicle in and on time for our date night. Couldnt be more thankful for his support. Would highly recommend moving forward.

For not having an appointment, they gladly took me in and had maintenance done on my vehicle.. will definitely return for future services

Bought my 2017 Toyota Corolla here with the help of Mr.David Cruz! I was super satisfied with his customer service and integrity. I could immediately tell he did not only care for his sales. His priority was his customers well being. I’m a full time college student with a part time job and he guided me to make the right choice that would benefit me and not stress me out in the future. Will definitely be coming back when I’m ready for an upgrade!🥳

Amazing service and very professional workers. Thanks to Rudy I was able to buy the minivan my wife wanted. Thank you Rudy you are awesome

Nice, professional! I feel proud to bring my van in for service. Retired Basic math Texas Teacher.

Great service and friendly people. They even wash your car when they return your car back to you. You have to give them a try.

Joe R. was very attentive, knowledgeable, and very helpful. He answered all questions and concerns quickly. I am so happy I would refer my friends or family to him on their next car buying experience. Thank you Joe R. for making this customer very happy.

Very friendly spot, fair and fast service.

Well put it this way, this is the 4th car we bought here. Only had an issue one time with the finance person. Other than that, we have always been treated fairly, unlike at other dealerships. Antonio Reyes was a pleasure to deal with, he made sure I was happy with my purchase. If I ever decided to buy another car, I will always try here first, top notch customer service.

This is probably the only business I had dealt with in this town so far that truly deserves 5 stars. Did oil changes with them twice already and very satisfied with their professionalism. If you own a honda I recommend these guys and youll have a ease of mind knowing they know your car better than other auto care service providers!

So I’d like to start saying out that initially* I loved this dealership because of my experience which is why I had continued to go back. I came back from the Army and bought my first car here as a referral from my mother. I returned 7 months ago and bout another vehicle. The motor had been knocking. I took it back and they have bounced me around to other dealerships and told me I’d have my vehicle back within a day. I had no communication and no vehicle. I got my vehicle back a week later. Not fixed. Had to take it back two days later since I wasn’t off. Then had no communication until a gentlemen named Elias started to handle my vehicle. He was decent on communication but I went another week without a vehicle until they gave me a rental but still had no progress tracking on my own vehicle. Then they finally said (After an additional 2 weeks) they couldn’t do anything more and to take it to another dealer. I brought back rental and they said I damaged it but they haven’t gotten back to me on the fact that they scratched my vehicle. I take very excellent care of my vehicles as I am in management for a car wash. Very displeased and overall disgusted in the customer care and integrity of this dealership.

Was very pleased and surprised when I came to Fernandez, I requested info online and worked with Mr Mata. He was very informative and answered all my questions. At the dealership it was a very quick and easy process. Definitely coming back to upgrade in a few years.

My service associate was so very nice and provided information in a way that I understood. Treated me with the utmost respect. I was VERY pleased 😀

Glen Cisneros gave me great & speedy service on all 4 of my tires. I was very satisfied & appreciative.

Very helpful. Thank you 😊

Joe Ramirez is the go to guy he made my first time buying a car go smooth he answered all my questions and made sure I didnt leave empty handed hes awesome I have no problem referring family and friends to him 💖

Great service so far. We purchased a vehicle with Ruben who was so very kind and helpful still waiting for minor service to be done on doors but besides that good vehicle.

Extremely bad service, my first time buying off a dealership and it couldn’t have been worse. Felix is a terrible salesman didn’t help out one bit and him and his manager were compulsive liars. Definitely would not recommend ever going there I sure as hell regret buying from them.

Always get great service with Joseph Mata I bought my 2020 Civic with him and have referred my family as well. Very knowledgeable and managers are very friendly and helpful.

Do not allow them to recommend or provide the financing for any purchase. They did not file my loan correctly with a lender THEY suggested and I have not received any info on how to make a payment for months. I finally find out which bank to contact and they tell me that I am 2 months behind and now I have to contact the dealer to fix the issue?! Both lender and dealer suck right now. Terrible customer service. Once the dealer sends the contract to the lender like they should have, I will now need to pay 2 or possibly 3 payments all at once. Such bullish*t.

Good pro work done 👍

Have purchased three vehicles from this dealership. They really help you get the best deal and work hard to make it happen.

Excellent service experience 👏👍

Got my first car with Mr.Zebb. Very kind and patient. I had a lot of questions and he was able to walk me through the whole process and very quickly too. Highly recommend! If you need a Honda call and ask for Zebb!!

Geoffrey Tassey and David Cruz were such a great help. Cruz my salesman personally put on my plates and Tassey made sure my vehicle was being taken care of. Tassey checked in with me with updates on my car as I waited. I was out of there in no time with a smile and a wash car! Thanks Fernandez Team!

They always take care of me very well here. Everyone is very professional and friendly. Bought my first dealership car here and if I ever buy another it will be from Fernandez Honda 👍😊

Great svc.

Had to get my tire replaced, was a better price than Discount or Pep Boyz

Super friendly

They take great care of you.Always concern about what your car needs and reminds you of future maintenance your car needs.

Hi my name is Mr.SanchezI have been taking my vehicle to honda for iver ten years since i purchased my vehicle from them. I have always been treated with professionalism and always felt as part of the family. My service advisor Mando this last visit really took care of my vehicle and myself and also caught some issues that even put them in importance so i can take care of them.Thank you from the bottom of my heart.

Comfy waiting area

Took my vehicle in for service, service advisor was very professional and friendly

Great place to get a vehicle from, and great service! Ask for Joe Ramirez!

Recommending all my family and friends to Fernandez Joseph was awesome!

Not my car, but they were not good at returning calls

Great service department.

I called and finally got through to the service department, they were very helpful. I’ll be going there soon to get my car serviced.

Excellent Service and friendly work staff

Good

Great service

Friendly customer service

AN EXCELLENT TREATMENT OF ALBERTO WHO IS THE SELLER WHO ATTENDED US AND ALSO FROM MR. AKAKI

Very well

Excellent service even if it takes a little but it is still a service I give 5