The most trustworthy and reasonably priced shop around! They’ve worked on my BMW 438i for brakes, valve cover gasket and my oil changes. Been coming to them for almost a year now and I’m so glad I found them! They are fast, knowledgeable and like I said trustworthy. If they don’t see a problem they will tell you.They are a huge blessing!
Seriously, I can not recommend this place enough. Labor hour is 130, but they only charged me 70 because they found the electrical problem quick. They were fast. Dropped the car off in the morning and it was done after lunch. No shady stuff at this place. I will be taking my cars here for as long as they are around! Do not listen to the negative reviews. Also, Mark is an awesome guy!
Great value for very professional service! Would highly recommend this shop for anyone looking for auto repair service!
I could not believe the level of service and commitment to saving money happen at the same shop! Euro Car is phenomenal and they have earned a customer for life that will refer everyone I know to them!
Great service! Took care of my AC problem with no BS, no upsell, no scare tactics pushing toward anything unnecessary. The cost to fix an AC leak in my XC60 and get an oil change was less than half of getting Volvo to even look at the AC. Before the service they said what they thought was wrong based on what I told them and said it likely wasn’t a big deal. They were spot on, showed me the failed parts (common and cheap Shrader valve) and my AC is back to being able to freeze you out. This shop makes me feel good about buying an older European vehicle.
Ive used Euro Care Care numerous times over the years, mostly for our 2007 Volvo XC70. Service is always timely, professional, fair and reasonably priced, and solid technical workmanship.
I was really impressed with my service. From the beginning Joe was very friendly and explained their entire process and what it would take to diagnose and repair my AC issue. He let me know ahead of time what to expect before I even brought my car in and that I appreciated greatly.Update: I took my car to the dealership to get the AC Module programmed per Euro Car Care requests. The dealership said it needed to be replaced. So I had it replaced and then they tried to quote me another $3000 plus dollars saying I needed my compressor and other AC components replaced. I took my car back to Euro Car Car and it was only a $200 small part that needed to be replaced. Now my AC blows like snow. This is a honest place that you can trust. Saved me thousands of dollars!
Euro car care iz the only repair shop i have ever dealt with ( and im 55 yrs. ) that gets my car out when they say they will . four or five time they have and thats huge, i appreciate this the most . . .howeverthey must have top notch mechanics cause my car has been done right the first time every time . i highly recommend them for foreign car repairs ..... and joe up front is the best .... nothing not to like..except yea its not cheap peAc3, davis
Joe was great! He quickly ascertained my IS250 brake issues and eliminated them! G2G! I will definitely be back for my maintenance!
I dont trust quick lube places on my finicky BMW M5 but I was on a road trip and NEEDED to get it done... I searched the map and found these guys and all I can say is WOW. They know their BMW stuff and even had everything required in stock... they even have the most comfortable couch in the waiting room!
Had my clutch and a flywheel done that cost $2,500 and they forgot to put two pieces of plastic back in place, one was my battery cover and the other was the water shield inside left fender. They did however send me pictures of the old clutch which showed evidence of heat spots, Texas is way of damaging my vehicle when Im pulled up to a red light. Kind of like a laser pen that prematurely damaged and otherwise perfect clutch. I have two other stories to tell about the dishonesty of Texas in the week that I stayed there. They dont understand, when Im at a red light and theyre running my pockets, they dont know that Im an executive of a government that resides over 62 Nations. Texas, youll get yours and youre going to think its not fair but youve had it coming for some time now. You abusive wife beaters
This place is fantastic! I have used them many times and every single time they have been great! They certainly give excellent prices and exceed expectations. Great trustworthy Auto Service centers are hard to find but this place is 100% that! Once you come here you wont be looking elsewhere.
It has been hard finding a mechanic that you can trust to give you honest opinions and advice on your car. Specially being a volvo owner. I believe to have found this at Euro Car Care and would recommend them for sure.
Did a good job on my X6, and quite inexpensive. Cool staff too.
First time customer. Very professional & knowledgeable! Great communication. Most importantly, they fixed my Brick! Runs fantastic! Only place I will take my 84 Volvo from now on. Thank you!!
I have taken my BMW to Euro Car Care for years and they have always done a great job at a great price. I would not go anywhere else for my car care.
Reevaluated what BMW Austin gave as needed service. Was very questionable to us so Euro Car Care gave an honest & friendly service check. They went to all ends to assess and evaluate. Only honest & needed services rendered. I will definitely use Euro Car Care again. Best in San Antonio.
Good people. Took good care of my dads car.
Joe and team did a great job working on our Volkswagen CC.The worked extra hard on Christmas eve to get it done before the holiday.Highly recommend!
10/10 recommend this place! Joe is very professional, friendly, and knowledgeable. He was able to accommodate me with no problems, my service was done quicker than anticipated, and cost wasnt outrageous
They are awesome especially Joe the manager he has always help me and this is the best place to go to get you foreign car fixed.
These guys are the best! My beemer runs like a champ! I highly recommend Euro Car Care to all who have euro cars, they are very professional and give good quality work at an affordable price!
If you have not checked out ECC for maintenance or repair on your Euro, then youre doing yourself a disservice! Ive searched high and low for a mechanic who would treat my car with the kind of respect I expect for something I love so much. This car means the world to me and boy did ECC rise to the occasion. I have a rare 08 SAAB Aero with 150k miles. It has a new engine but many older and deteriorating parts due to the previous rust belt state owner. Things are needing replacing left and right, so value, know-how, and professionalism are EXTRA important to me as the current owner. Joe and the team delivered on all areas for me! Not only do they have a master SAAB mechanic here, but they have parts availability that I cant appreciate more. Its so hard to come by good OEM quality parts, but they were fast! They spurced and replaced my axles and bearings all within 24 hours! That is AWESOME for me. Love these guys, highly recommend for ALL Euro cars. Check them out!
I have older, 1990s, vehicles. The folks are Euro Care keep them running just right. They are very good at suggesting needed work without selling unneeded services which is appreciate. I will continue to have Euro Care look after 1990s euro cars.
Yes five stars!!!At first, I took my Mercedes Benz to the dealership, Hugh mistake!! After the diagnosis check they presented me w an estimate over 2500.00 and several recommendations for another 2 grand. I couldn’t leave fast enough and started asking around about reputable repair shops. A former Mercedes employee of over 10 years recommended Euro car care and let me say, very satisfied! They spent time to go over the invoice and show me all the system checks and all the diagnostic checks, and when I walked out the door my invoice was a little under $1000. They offer discounts for new customers and for the military, Save me just about 100 bucks.Just good trustworthy people, thanks to Joe and the staff!!!!Gregory B.
Always professional, polite and knowledgeable. I will not let anyone else work on my Mercedes Benz but Euro Car Care. I drive over 100 miles round trip to ensure my car is properly cared for by Mark, Joe and crew.
I had a parking lamp bulb go out on my bmw, so I called and Joseph (general manager) said he could take a look at it for me and give me a free estimate. He showed me exactly what part I needed and how I could take care of this simple issue on my own. Said I could call him or come back in if I needed anything. Super nice and honest business. I will be going back if I need anything in the future.
Joe is fantastic. He keeps it real, and I can totally see why a good friend recommended him to me.
Took my 2013 C250 in to get a second opinion after taking it to the Mercedes dealership here in town. The dealer told me my car needed to be repaired which would cost thousands of dollars to get my car running normal again. I spoke with Mark over the phone and explained what the dealer was claiming the problem was. He recommended an oil change be done and start from there. We did what he recommended. It has only been a few days and my car is already driving better than ever. Mark was very informative and professional. Joe the manager was very kind and professional as well. They are very honest and reasonable priced. I highly recommend them to any European owner.
My experience at euro auto care was superb. Quality and timely auto repairs for a very reasonable price. Great technician. They even went the extra mile to put my BMW battery back together. Will be visiting them back when the time comes.
Been servicing my Audi at Euro Car Care since I moved to San Antonio and will continue to do so. Great service and expert knowledge. Joe is always thorough with what type of service needs to be done and explains it so it is easy to understand. Great place!
My husband took our Jetta here this past week. He only had wonderful things to say about the customer service that they provided. Our car is fixed and it was way faster than what the dealership quoted us and a better price. Thank you so much! We will definitely be repeat customers.
Amazing service awesome people and extremely happy with their work, 11/10 would recommend for any euro vehicle. Very quick service too. All my repairs will be taken here from now on!
Great customer service. Highly recommend euro car care. The general manager joe castillo goes above and to take care of the customers needs.Most importantly they repaired my Mercedes and a reasonable price. Thank you joe
Mark and his whole staff are great people. Ive bought a car from him and he works on all my imports. Good location and good turnaround time. Iv would recommend them to any Volvo, Saab, German cars and more.
Absolutely amazing!!! Had some minor issues with my break lights. Told the owner I didn’t have much money at the time. Joe did everything he could and fixed my car and didn’t charge me an arm and a leg even though bmw repair is usually pricey! I will be back! Take your business here and you won’t be disappointed!!
Chris norton here.Exceptional service at a fair price. Youll leave knowing your vehicles issues are totally resolved and dependability is a sure thing. Quality work done right for euro cars.
In my opinion, truly one of the very best mechanics for European automobiles in the entire State of Texas. I have lived in the DFW metroplex, Houston, San Marcos area, and San Antonio.A native of Poland, owner Mark Grabic truly knows what hes doing under the hood of your European automobile. He can find issues other mechanics cant, and he charges reasonable prices for his many years of expertise. Plus, its a specialty auto garage that actually performs the work they bill you for.Obviously, I am a fan. I have owned Volvos, Mercedes, and Jaguars over the 25 years I have been taking my vehicles to Mark. Euro Car Care - Mark Grabic and his staff - has been a pro at fixing it all.I cannot recommend this garage highly enough for owners of European automobiles in the San Antonio area.
Great service and value—We have been bringing our cars here for the past several years and have not been let down once. We have had several European made cars and they are up to speed on all of them. Their competence, pricing and personable employees keep us coming back. Highly recommend them!
The previous reviews helped me make the decision to call them. When I spoke with Joe and told him my concerns about my car (2000 Audi S4) he recommended performing a couple of checks (power steering and coolant leaks) no one else recommended. Once they confirmed my suspicions I decided to bite the bullet. Joe emailed me an estimate in a timely fashion. I scheduled a drop off and was at ease the whole time my car was there- which is rare for me. He kept me updated as they performed the work and verified there were no other leaks. He even commented, with no prodding on my part, that he treats the car as if its his own. I liked hearing that. When I went to pick up the car it didnt look like it had been worked on- no grease stains, fingerprints, etc. (thats a good thing). The final bill was less than the initial estimate- the perfect example of under-promising and over-delivering! Finding a place for car repairs that you can trust can be a daunting experience- Id rather go to the dentist! I hope they are in business for a long time to come. I was very impressed with the entire experience and attention to detail. I wont hesitate to tell anyone willing to listen what a great experience I had and where they should go if they own a European vehicle!!!!!
After being told by the dealer that my car needed over $1200 in repairs, I took my Volvo to Euro Car Care for a second opinion. Joe was very friendly and helpful as soon as I walked in the door, and I was able to drop off my car as a walk-in customer without a prior appointment. I explained that I needed the scheduled service for the mileage on the car and that I wanted a second opinion on the dealer recommended additional service. Not only was Euro Car a fraction of the price that the dealer charges for the routine maintenance, but Euro Car was able to rule out any unnecessary additional service by giving my car a clean bill of health. They easily saved me over $1,000, as I was only charged $143 for the required service. Best part was that I dropped the car off at 8:30 and it was ready for pickup by 12:30 the same day. I will definitely be using Euro Car again the next time my Volvo needs service.
After a quick google search I came across Euro Car Care. From beginning to end they were beyond professional and friendly and made everything clear from the get go. I needed an oil change done on my Mercedes-Benz C250 and they got it in and out faster than the amount of time I was originally told. Which was great since I stayed at the office while the work was being completed. Thank you for the service and I will continue to be a customer from here on out!
They did quick and good service and a good price! Worked with Joe. Five Stars
This was my first experience with Euro Car. They are definitelySan Antonios professional when it comes to foreign cars. Extremely knowledgeable with fair pricing.
Very good auto maintenance shop. Excellent communicators and they explain the work to be accomplished. Service was great and it exceeded my expectations!
Ive been bringing my Cars (Audi, Volvo, BMW, Saab) here for over 18 years and they have always given me polite, knowledgeable, and honest service. A few years ago, my Audi broke down out of state. The nearest Audi dealership was four hours away and wouldn’t help. Euro Car Care provided me help over the phone so I could fix my vehicle. I highly recommend them!
All staff are friendly and helpful here. Took my car here for a second opinion and they were able to help me immediately and saved me thousands of dollars. I do not go anywhere else now. Love Euro Car Care!!
I brought my 2013 GTI here when i first got it to get a scan.Joe explained everything to me, and broke it down. Really worked with me and my current financial situation. Saved me a bundle and my GTI is running way smoother than it did when i first bought it!Thanks alot guys, ill be coming back here for future service. Wouldnt trust anyone else with my GTI.
Dealer quality at affordable costs. The Shop Manager was transparent about my vehicle needs. This business is one of those rare shops that are reliable and realistic. Would recommend 100%.
Always Outstanding. This shop is by far the best in San Antonio and I owned BMWs over 30 years. Wouldnt take my car anywhere else. Top-notch in every aspect. Thank You!!!!!
This shop is simply Excellent when it comes to customer service! Joe helped me with some complicated issues I was having with my Saab, all was fixed in a timely manner as well as the service I received was awesome. Gave me multiple options when fixing my vehicle at the fraction of the cost of other shops. 5 stars. Thanks Joe
A CV axle that they replaced failed but was still under warranty. They replaced the part and did labor all under warranty as promised and faster than I expected. The axle failure was not their fault.
Very friendly, knowledgeable,courteous,honest.I have known these people for quite some time and trust them and have always had a great experience.Great service and quality work is Worth the price.I highly recommend them.
Excellent work. No pressure, they give honest equation of problems and help you prioritize what needs doing now and what can wait.
The best car repair service in San Antonio! The General Manager Joe Castillo is awesome. A true professional and gentleman.
Very rude. I called to talk to someone & the lady that answered the phone said who do you want to talk to? When I tried to respond as to why I was calling she hung up on me. Not very professional at all.
I have taken both my husbands 2000 C230 and my 03 E320 for service and repairs to EuroCar Care and we feel they do excellent work and provide superior service. They are honest and forthright. They may not be the least expensive shop, but they are honest and reliable. You definitely get your moneys worth and have complete peace of mind!!
Great job by Joe and one of the Euro Techs. Repaired a part for half the cost of a full replacement + plus good advice on reading the many BMW codes.
We took our BWM Z3 to Joe at Euro Car Care and boy are we glad we did! Not only did he help us out with the problem that we came in to fix but found a busted hose and saved us time/money/trouble on our upcoming road trip! We are so thankful for him and his whole team!
Its been 2 plus weeks since my car was returned to me. I had a pesky oil leak and after 2 weeks I find no evidence of oil drops where I park and my oil gauge that shows how much oil I have has not moved from full.My car runs like new and has no indication of having any issues from the past performance of my vehicle..Thank you Jim and Joe for your tireless effort in dealing with the issues on my car.Eliseo C.
Owner said I needed an alternator. The price would be 950 for the part. Plus 150 installation. I priced the same part for only 200. It seems to me that they make a huge profit driving and picking up parts. I strongly encourage people who dont know too much about cars to stay clear from this shop.
Although this is a German car repair shop, not only are they always able to keep my 2003 (220K mi) MB in peek condition, they were able to work on my Honda Civic 2006 (120K mi) AC. For years, I had gone without the AC working in the Honda bc both SA Honda dealerships said that it could not be fixed. Just in passing when I was getting my MB AC serviced I mentioned my issue with the Hondas AC. They suggested they take a look at it and BAM!!!, they fixed it. Both Honda dealerships gave me some convoluted explanation about why they couldnt fix the AC, but Euro Car Care fixed it and now for the 1st time in almost a decade, I get great AC from the Honda. I surely WILL NOT be going back to any Honda dealership in SA for repairs; and I dont go to MB dealership for the free food and snacks; which are not free bc you pay in their prices. Honesty, skill, and friendliness are what you get at Euro Car Care for reasonable prices.
Was very impressed by quick turnaround on my car, the customer service was great, excellent, and most of all the quality of work was top shelf, wouldn’t trust my car with anybody else.
Euro Car Care is simply put, SUPERB! They are qualified, knowledgeable, and extremely reasonable. As if that wasnt reason enough to trust all of your auto needs to them, they are also very friendly! Its very difficult in this day and age to be able to receive quality work as well as the level of customer service of yesteryears; but Euro Car Care delivers both each and every time which is why I trust them unequivocally with my BMW and my daughters Volvo. They have made me a customer for life!!! Thanks for always taking such good care of me and my family!
I had to bring my S430 back for a second look at some continuing vibration. This was the same problem that caused me to bring in the car the first time. They thought the source had been fixed before for which I had already paid. Many garages will go on repair expeditions and keep charging more money as they go. Not here. The owner said the car should have been test driven more thoroughly after the first repair. That would have revealed the vibration was still there. On the second visit, the source was found to be a worn out transmission mount which they replaced at no additional cost. This is the kind of honesty that will keep me coming back for years! Theyve earned my loyalty.
Wow I cant believe I havent written a review yet! Well let me gush! Joe and his staff are genuinely kind & caring. He went out of his way to get my only familys work car back on the road fast & affordably! My Mercedes E300D looks like a junker but means the world to us and is the family work horse. Understanding this Joe did his very best to save us money at every turn, keeping us posted with the best pricing options. Always honest, fair and caring. We are lucky to have found this shop as others tried to gouge us just because they heard the words Mercedes & repairs!! All of Joes work has held up beautifully and when I bring her back in its only because a new situation has arisen. We will never ever go anywhere else to repair our Mercedes! Thank you Joe & staff for taking such good care of a nobody that has no business owning a Mercedes lol! Between the amazing gas mileage I get out of my car & the great repair prices at Euro Car Care our little family can count on getting to work, school and just plain survive. This car means life to us and that is why Joe & his staff have our hearts forever. -The Martinez Family
Helped me out when I was in an rough spot! I love them!
My family and I only trust our cars to Euro Car Care. They provide quality, professional service and their advice is priceless. If we ever have a question about our cars we always ask Euro Car Care first and know we will always receive an honest answer.
Took my Saab which was not running and they got it to work reasonable price and left very happy. Joe was great very informative and professional
I drove down from central texas and my Saab broke down in San Antonio. I searched for Saab or European mechanics and came across Euro Car Care run by Joe Castillo.I took the plunge and had a wrecker tow my car to Joes shop.Within 24 hours Joe and his team had me on the road again with a car that performed better after leaving the shop and for a dollar amount that was more than fair and reasonable.Though Joe is more than 3 hours from where I live, I plan on using Euro Car Care from here on out. His fair, honest and equitable representation is exactly what is missing in the car business today.Thank you again Joe.Jeff Van Wagner
Finding a place to work on my 2007 Saab 93 is a difficult venture. So I did some research and found Euro Car Care, and while hesitant at first because I knew very little about the business, I pulled the trigger and took my Saab to them for repairs. I normally work on my own cars, but this was something beyond my level of mechanical understanding. Despite the difficulty finding Saab parts, he had my car ready much sooner than I expected. They did excellent service on my car and I will be taking my other Saabs to this place in the future for any repairs.
There are two aspects which make Euro Car Care a stand-out business. First is the dedication and attention to detail exercised by both the owner, Mark Grabiec, and the service manager Joe Castillo. They are honest, straight-forward and honestly care about their customers. Secondly, is the competence of their service technicians, specifically Corneliu, who went more than the extra mile to make sure that the work done on my Saab was clean, correct and thorough. I would not take my car to anybody else in San Antonio, and have recommended them to neighbors. First rate outfit!
Joe was fantastic to work with! I took my Mini Cooper in with what I assumed was a cracked oil pan or damaged motor. I was expecting to spend a few grand to fix the problems. It turns out the bolt was loose, and I was leaking oil. My car drives better than when I took it in. His honesty, integrity, and professionalism have earned a customer for life!Although I was free to take his phone calls, he said he would communicate with me by email or text if I preferred. THOSE are the options business professionals need. This was just an outstanding experience when it could have gone so bad so easily.
Very Professional. Known Jim for years. Particular who works on my vehicle. I have a 2004 530I with 24k miles. They know their imports and do one helluva a job. Highly recommended!!!!!!!!!
Superb service. Has never disappointed.
My family has been taking our volvos here for years. You can always expect high quality work and great customer service.
The only place in SA that I take my 06 Mercedes SLK. Joes team always does a great job for way less than the dealership would charge. Highly recomended for European cars!
Always provide professional service for my repairs and maintenance. Been coming here for four years and have been a satisfied customer ever since.
I hate going to get my car worked on! Id always choose me over anyone to do the work. But sometimes.......that just isnt gonna work. You need to bring it in. Ive used Euro Car quite a few times since first buying my 2002 Audi TT back in 2012 and I have never been disappointed with either their work quality or their customer service (Joe). They are just totally on top of it. The kind of place I run is a small business with less then 50 people so Im Always looking for small businesses to get things done. Euro Car is a GEM. Before committing myself to bring my cars there I certainly checked their pricing against other shops. No one has fairer prices. And mor importantly they know what their doing. Unlike most people I get home and check out the work thats been done. Always looking to see if something might have gotten disconnected, or broke, while taking care of the problem. Every time, all the hoses are connected properly, nothings loose or missing, heat shields have been fastened properly etc. So if you need someone you can TRUST I definitely recommend Euro Car - John Timms Owner Isabelles European day Spa
Ok..Ive been going here for 12 years... 11 years with a Volvo 2 years with a Benz...These guys Mark,Lelah,Joe ...are the most honest Car Brainiacs in town! I will never take my pristine vehicle anywhere cause this place is family and they have kept me on the road amazingly and fairly for over a decade.
When the A/C in my 2000 Volvo stopped working I contacted several repair shops in San Antonio including the Volvo dealer. Although I explained that it might only be a minor repair as there is a common problem related to the clutch with this model car, everyone told me I would need to replace the entire air compressor and was quoted prices well over $2,000. When I contacted Euro Car Care I spoke with Mark who advised me I probably only needed work on the clutch and he would do his best to fix the issue. Sure enough, Euro Car Care fixed the A/C for under $200. They are clearly experts in foreign cars and very honest. I have since had them perform two more repairs which I was quoted by others over $500 to fix. My cost at Euro Car Care was $128 and done the same day. I wish I had known about this place when I first purchased my vehicle.
The Service is great, prices fair and people are wonderful to work with. Thank you
My Volvo XC70 does not get hard use, but Volvo Center on Loop 410 always managed to find some budget-busting problem every time I took the car in for maintenance. I have switched loyalties to Euro Car Care. Expert & timely service, and a genial & courteous manager.
Great service and good prices, Ill come back again. 👍🏻
Called to find out if Euro Car Care has personnel on staff that are experienced in common Mercedes Benz frontend wobble/vibration problem. Could not get a straight answer. I am fully aware that a number of conditions can cause this problem. Euro Care personnel were only interested in making an appointment one week from call date. Not! a good first-contact warm fuzzy feeling. Was more looking for Yes, weve had a number of those complaints in our shop and we successfully cured 60%, 80%, etc. of the conditions. Like most owners I was not interested in a mechanic honing (learning) their skills on my vehicle with my nickels and time. Either you are very familiar with the conditions that can cause this problem or your are not! And give me an indication of your past successes.
Ripoffs. Watch the pricing, friendly staff but they will gouge you. They charged me $75.00 for a light bulb that I later found at another Benz shop for $18.00... and it came from germany!! And $60.00 to install!!!! Have an idea of cost before you go..be careful.
Very friendly and helpful staff.
As always the team at Euro car care do a great job! ThanksRobby
Took them a week to change my cabin filter, and fix a trunk release button. Parts were 90 and labor was 415. Complete scam.
Quality control was extremely lacking. Too many problems to list.Wish I never walked through the the door. Will not go back nor recommend.
Awesome! Always attentive, and always available. My family has been taking our cars here for years!
Mark and Joe are fantastic. Authentic German accent even.
Got the job done
Fast service!
Reliable diagnosis and repairs
Very honest and dependable
Great service
Experienced shop.