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AutoWorks
4727 Timco W, San Antonio, TX 78238, United States
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AutoWorks
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Lo
Review №1

Professional service at an excellent rate. Staff is friendly and helpful, they do top notch work! They fixed my car and its never run so good, I am beyond satisfied! Im recommending all my friends to this place.

Br
Review №2

I was provided excellent customer service from Frank and Mark. Both are really knowledgeable about their business and had my cars problems fixed in under a day. I recommend going here for your needs. Id definitely bring my car back.

ph
Review №3

They have been taking care of servicing my cars for the last 4 years.they are always very honest about what needs to be done to your car. Are AAA members they offer a discount and a shuttle service if you need one.

Ju
Review №4

Very professional and kind. I have an 03 town and country van limited. I purchased all the parts I needed for a tune-up @ advanced auto parts...I think that was the name of it. Anywho. Took them about an hour and a 1/2 to finish it. Very happy with the work and my van runs a bit better for my trip.

La
Review №5

This place is the real deal! They really know what theyre doing and are honest about what what work actually needs to be done and what does not. Once again they saved me and got me on my way very quickly.

Ja
Review №6

Very dishonest. Frank (owner?) is unable to understand or explain his own invoices. Claimed an extra “supplies” charge included things such as AC compressor oil and o-ring kits when these were already included as a separate line item. Higher mark up on parts than other shops, in addition to double and triple charging for small components necessary to repair. This is not standard practice at other shops as he claims. You will be stuck paying what they demand simply to recover your vehicle. Save yourself the headache and take your vehicle elsewhere.Update 9/2021: this AC replacement has now failed entirely

To
Review №7

Top-notch, first-rate establishment where repair quality.is king! What they repair stays reoaired.

Pr
Review №8

For me, the most important thing in an auto mechanic, is knowing I can trust them to do high quality work for a reasonable price - that is the definition of value. I trust the professionals at Auto-Works.

St
Review №9

Mark and team quoted the repair of my Chrysler Town and Country minivan transmission. The local Dodge dealership wanted substantially more, and had no better warranty that what was offered by the AutoWorks team. Their transmission repair was top notch on my van, as was their previous work on my Honda Element and Jaguar XJ. I highly recommend AutoWorks to anyone in the greater San Antonio area.

Es
Review №10

I went into the shop for an oil change and after noticing my car was making noise from the drivers side tire area. I called multiple shops and chose Autoworks since they offered to check the noise for no charge. After figuring out the noise they fixed the issue for cheaper than I thought. The workers were also all very nice. Will definitely use in the future.

De
Review №11

I have been a decades long customer of AutoWorks. My long association with AutoWorks has always been top notch from the quality of work performed, professional interaction between the staff and myself, an excellent warranty provided on parts and labor very reasonable prices and valet transportation. Mark, the owner is very knowledgeable and an excellent listener. Bonus perk, AutoWorks washes your car before you pick it up!! This company is definitely the place to go for your auto maintenance and/or repair.

Er
Review №12

Excellent service and very knowledgeable technicians.

Cu
Review №13

Service above my expectations. Im 76 and Mark called and asked if I needed anything due to the stay at home directive. He offered to meet my personal and if any vehicle needs he would pick m y vehicle up and return when finished. I have nothing but positive customer relations with AutoWorks, even washing my vehicle when in for maintenance. I strongly recommend them to anyone. Thanks again for caring.

Sa
Review №14

I brought my 2013 Fiat 500c to get worked on and the shop was very helpful. I had to get my driver window fixed, they replaced the motor and were honest and fair regarding the pricing. They also replaced my driver side mirror. They let me bring in my car before the shop opened and even gave me a ride to work and back to the shop when my car was ready. I will be bringing my car back here in the future whenever I need service.

Pa
Review №15

For many years I have done all my own automotive maintenance, except for the really big things like transmissions and such. (Yes. I am female. So.) It took me a while to find a place I trusted, a place that takes as good care of my car as I do. AutoWorks is that place for me. I have had small and large repairs with them. The owner all the way down to the guy who drives the shuttle are professional and friendly. They have never ever given me the mansplaining talk for a repair issue. (Something, sadly, I have gotten many times in south Texas for automotive problems.) The prices are very good, their work is quality and most repairs can be done in a day, even a transmission. I recommend them to everyone.

Mi
Review №16

I always have an excellent experience at Autoworks. I’ve been taking my cars there for over 20 years. I trust them completely, and know they are honest and highly skilled. I highly recommend them. Mark and Frank are the best!!!

Sa
Review №17

Wont go anywhere else! This is a family owned business and they treat you like family. They remember my name and cars, treat me with respect, talk with me about repairs, have fair prices, and wash the outside of your car for free! Reason for 4 stairs instead if 5? Their waiting room could use an update(chairs have no cushion, no music or tv or wi-fi, nothing for kids, and no refreshments). They do offer you a ride if they are available and have free loner cars if available for overnight fixes (BUT beware these cars are old and not nice but theyll get you where you need to go)

Di
Review №18

Initially went for the convenient location to my office and AAA recommendation and ended up staying for the excellent repair and customer service. This shop is refreshing as you never feel that you are being taken advantage of and you are always educated on what needs to be done and why. And sometime they’ll even tell that nothing needs ro be done at all, which is very rare in my experience at other shops. I don’t only trust my fleet to AutoWorks, I also trust my and my family’s personal vehicles in their expert care. Highly Recommended!

Al
Review №19

Staff is super helpful!

Me
Review №20

They got me in super fast and was able to fix a problem i have been dealing with for months and been to multiple places to fix and no one ever could. They were super professional. I will recommend them to anyone I know needed work done. Thank you all !

Ma
Review №21

So grateful for this repair shop. Excellent Service

Ti
Review №22

These guys will fix your vehicle and suggest preventive measures but they absolutely do not pressure you to do anything that is not necessary like some places. They stand behind their work. We have been taking our company vehicles here since 1999.

Ga
Review №23

*The only reason it is four stars is because you still have to pay, but thats how I do because auto repairs are just unproportionately expensive in general these days..*I trust these guys, and they were giving rides to and from the shop before this outbreak.They told me what was wrong before I comitted, they hooked me up with parts, and I think they fixed stuff that was not on the bill.Seems like theyve got some pretty good mechanics working for them, and Its a nice clean shop, but the guys are still dirty and theyre cool about it, not grouchy cool, like normal people doing their job..Thats a good sign

Er
Review №24

Frank charged my daughter $875.00 for a alternator belt never will use this place again ever

Ti
Review №25

Honesty is everything to me. This place offers that. They genuinely care about the job they are doing for you. The work they provided for my husband in the past has been nothing but excellent.My husband is deployed and they were aware of it. They wanted to make sure my vehicle was in excellent condition for my family and I. The prices are great and reasonable. They offer a military discount $$. They offer a shuttle service also. Customer service at its best along with excellent work is offered here.Thank you guys,From the Miiller family.

Ka
Review №26

The staff are professional and personable. They go out of their way to work with our crazy work schedule when dripping of and picking up cars. They make sure that our vehicles are taken care of properly. We have been going to them for years because we know that they are honest and will always take care of both our vehicles and our family!

Ro
Review №27

Wont bring my vehicle to another shop. Very informative quick and cautious. Even wash vehicle after maintenance and provide rides to and from

Ob
Review №28

I have taken my vehicles to Mark and Frank for years. They are always honest and upfront about all repairs and do an excellent job of communicating during the process of it being fixed.

An
Review №29

Ive taken 3 different cars to this place recently all for different issues. These guys do it right! I wont take my business anywhere else after these past few experiences - Autowerks has really made a great impression on me with their quality of work, value and customer service.

Ja
Review №30

THESE GUYS ARE THE BEST!

RG
Review №31

So far Mark is a nice person told him what was wrong he told me based on what I told him they are going to do a diagnose of the problem and call me before they do any work. We will see how it goes.

De
Review №32

Mark, Frank, and their crew have been taking care of my vehicles for about two years now. Theyve always been extremely helpful and have always delivered what theyve promised. They have earned a customer for life. I recommend them to anyone who is seeking dependable auto repairs.[W3]

Ka
Review №33

I love this place! The staff is super friendly and attentive to what I need. They are awesome.

Li
Review №34

AutoWorks was great! They were very informative about the issues I had with my 9 year old car, and helped me to decide which problems needed to be addressed first and foremost, since I wouldnt be able to afford everything in one visit. And the final price ended up being less than they had originally quoted me, which was an added bonus (not to mention the fact that theyd also washed my car when they finished working on it). They were able to save some of the parts that were still in good shape, so they didnt charge me for things I didnt need.

Mi
Review №35

I entrusted Autoworks to replace the head gaskets on my Ford F-150 after reading the review online. I must say, they were outstanding. Pricing was about average for the job, but their customer service was outstanding. Job came out great, cheaper than quoted, and my truck was washer when I collected it. I will entrust them with all of my future auto repairs.

Di
Review №36

The guys are easy to talk to and are very professional.

Do
Review №37

Auto Works continues to impress me and today was no different when I went in for an oil change. Efficient and friendly service and, of course, the complimentary car wash. Thanks Mark and staff! I look forward to many more years of your excellent service.

FR
Review №38

Autoworks was recommended to me by a friend when I needed major work done on my car. The cost was low and the work was well done. I enjoy working with the staff every single time I bring in my car. The staff is knowledgeable and courtesy. I will keep coming back to AutoWorks as long as I live in San Antonio.

Go
Review №39

This place was amazing theyve got a new costumer for life!!!

xv
Review №40

Good service although a little pricey, they have good customer service and they stand behind their work, plus they have a shuttle that can take you back to your house and pick you up again when they are done with your car.Also note ot sure if they do this on every job but they washed my car. Also best customer service I experienced so far in the San Antonio area.

Be
Review №41

Bob and every person on his crew with whom I have worked have treated my concerns with care, have told me up front the issues that may be revealed by their inspection/diagnosis, have offered as many alternatives as they can think of for solution selection and have been very cognizant of my budget as a sole caretaker for my elderly parents.If you are a woman who is tired of being subtly put down by other repair shops for not knowing the lingo or have been shut down when describing your problem, call these guys.You will not receive better customer care than here.

Ja
Review №42

This auto shop is where i have been taking my car for 10 years. They are professional, courteous and know there business. I wont go anywhere else.

St
Review №43

I have been taking my 1972 Buick Skylark to AutoWorks for the last several years. They have always been able to repair my car. They do timely and quality work.

Li
Review №44

Really do trust this shop and they do a great job on maintaining my car

He
Review №45

If you need your vehicle repaired look no further! Frank was awesome! I took my truck in to have the a/c repaired and ask to give me a second opinion on other recommended repairs. After further review Frank talked me through their findings to include the warranty coverage. Due to a bad rear break seal he worked with my warranty service and was able to cover break pads and rotor saving me money! They had the vehicle done and ready when they said it was going to be done. In matter of fact they did one last vehicle check, found a bad headlight bulb, and replaced it for free! They have won me over and now have a life long loyal customer! Thanks again Frank and Autoworks team!

Yv
Review №46

I found AutoWorks on Angies List, they came highly recommended. I had a big problem with my brakes and was very worried at how much it would cost. Frank put my mind at ease, fixed what had to be fixed, let me know what didnt need to be fixed right then and came in way under my budget. Then a month later I had brought in my vehicle for some other work, Frank checked it out carefully and found something that needed to be fixed much more urgently than what I had brought it in for. He was able to get it fixed and part of the other work also and worked very hard to make it affordable for me but road worthy and safe. Everyone at AutoWorks is courteous, professional, knowledgeable, helpful...they always greet me, know my name...just an awesome feeling to be able to go in there and know they will always do their best and want me to feel safe and confident driving my vehicle. I will never take my vehicles anywhere else as long as I live in the area.

Ja
Review №47

We have taken our vehicles to AutoWorks for many years. They are trustworthy (which is gold when it comes to auto repair) and they do a thorough job!. Highly recommend AutoWorks!

Mi
Review №48

Excellent customer service, fair and honest and upfront

Pa
Review №49

Always fast, courteous, work expected is the work completed, no hidden charges, up front with repairs quoted. I highly recommend.

T
Review №50

Fair prices honest dealing. Much much better service and cost than your dealership.

Cl
Review №51

Very pleasant staff. Got to our car quickly and charges were reasonable.

Ri
Review №52

Went out of their way to provide service on my truck.

Th
Review №53

Friendly service. Knowledgeable staff.

Al
Review №54

The only auto repair shop I trust

La
Review №55

Great service and friendly staff!

Ju
Review №56

Reliable, honest, accommodating, friendly. Thank you for the are you have taken with and for me all these years.

Je
Review №57

Dependable people who know what theyre doing!

Re
Review №58

Awesome prices and people.

Me
Review №59

Very honest and timely service

Go
Review №60

Love the service and very fair rates. Wont go anywhere else.

Je
Review №61

My car was there over 1 mo., plus they had already done the diagnostic, but I decided not to get the repairs done. But they charged me exactly $0.00!

Ad
Review №62

These guys were charging me a markup of 285 bucks on a fuel pump that I can buy locally (same brand, same part) for 317. Thats a 89% markup.

Pa
Review №63

I had a scheduled appointment and my car was serviced at that time. I will go back to them when I need further car service.

Da
Review №64

Great technicians

Information
22 Photos
64 Comments
4.8 Rating
  • Address:4727 Timco W, San Antonio, TX 78238, United States
  • Site:http://autoworksatx.com/
  • Phone:+1 210-680-4328
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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