Parts/service departments typically get a bad rep, charging too much or what not. My experiences with the service department have been massively varied. One time, I got a free oil change and wash. After scheduling another one and arriving on time, they left my car for an hour and a half and when I brought it up, no one seemed to remember about it. I took my future appointments to the north side of town to Dominion Ridge and loved it there.This week I came back to see if they could see what was wrong with my AC. I told them it all varies if its hot or not if it acts up, but they said they would try their best. I brought it in and they didnt find anything wrong with the system. They drained the refrigerant, refilled it, and changed a cabin filter for just shy of $100. They assured me they charged the least amount they had to for not being able to find the problem. Shocked at a $100 filter change I wanted to buy a drain plug which I had been slowly stripping through multiple changes. It was twice the price online.Im not saying dont come here, rather, just expect mediocre service and a good car wash that is pretty pricey. Dominion Ridge will be my only servicing department moving forward.
North Park Subaru Service & Parts needs to be a weighted reason of consideration when purchasing your next vehicle. These guys are the best in the business and words nor any praise I could give them in this review could possibly relay the high esteem for which I have for this team of professionals. North Park Service & Parts are best in the business and if I moved away, I would still drive back to San Antonio just to utilize their facilities. They are THE BEST HANDS DOWN.
Jessica took me in without an appointment when I suspected I needed a new battery. They checked it and replaced it. Great service!
Alex at parts has always been very helpful when ever I needed something.
Ive been trying to order flange bolts from this department since last week. They never answer their phones, put you on hold, and forget about you. I do not recommend dealing with this department.
Best price on OEM Subaru parts. Fast to ship and trackable package.
The right part at a good price arrived early.
Great service...both to the car and to me.😀
North Park Subaru is simply awesome. Trey and Ray will always do right by you.
Very helpful