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Junk Yard Dogs Auto Parts
9517 New Laredo Hwy, San Antonio, TX 78211, United States
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Junk Yard Dogs Auto Parts
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we
Review №1

They sold me a engine for a good price low mileage and working good still

Ch
Review №2

Ok got an engine from them works happy to receive what I asked for ..

Re
Review №3

Dude told me he’d call me back and didn’t so I called just for him to tell me nothing worthless help not even a call back I had to call back smh

Ma
Review №4

Went in and bought some parts for 2 vehicles and miscellaneous items. Was very happy about the whole bundle deal i was given. Spent way less than expected. The service was awesome thanks guys and gals.

Ad
Review №5

This place is a joke, I dont recommend this place at all. I bought an engine for 1300 and it was really really back. Bad heads and all... Now they dont want to return my money so yes I made a police report and will be taking them to court really soon... Very disrespectful and unprofessional. If anybody wants any prove of what Im saying just message me... Ill post up pictures of the motor soon

Ma
Review №6

Place is a joke... transmission for my car was different than the one they gave me the new transmission fluid is all black

Da
Review №7

Went for an ECU and it didnt work and they said they would give me another one, it took them 2 weeks for them to call me back just to give me the same one I initially bought, I tried to return it and get my money back but the owner started screaming and called the police for me to leave the property. I wasted $330 and got a part that doesnt work. ! I dont recoment buying here at all!

Ed
Review №8

Went to look for parts found what you needed

Ol
Review №9

This place rubbed me the wrong way major. Tried to charge me 120 dollars for a headlight off of a 2009 Chevrolet Malibu. I can get the part brand new for 76 dollars off of Amazon with free shipping. I ended up buying the rear bumper cover for a 2007 Suzuki Grand Vitara. 200 dollars. Of course they take only cash or cashapp. So I cashapp her the money and she tries to get me to pay taxes after the fact. You would have more returning customers if you treated them respectfully.

th
Review №10

This place is rude and if you are not the same race as they are they will charge you more

Er
Review №11

I went in the get a trailer hitch for my truck, something that should have taken maybe 20ish or even 30 min to complete, and waited about an hour and 1/2 before I just left, the other two guys in front of me left moments after I verified the part and they had multiple guys there just waking around doing nothing! Wasted time when I could have went somewhere else and the price was ridiculous too

Cr
Review №12

1 * just because I had to give him at least one. The prices are high the people are criminals. I was sold a complete differential when I got there they had taken a bunch of parts off of it, and I had to fight to get at least the ones I needed back

je
Review №13

I need help. Im going to take this company down . They are thieves if you have ever purchased from this place you know somthing went wrong. I will not put my info on here but you can contact the better business beru in san antonio Texas. once we have enough complaints we can put these guys out of business. They are theives and con artist who need a reality check. Every good review they have is a lie and they are fake profiles. Lets take them down contact the city. i will be contacting the news .

Iv
Review №14

Amazing customer service and pricing needed a hood for my 2011 Nissan Sentra and gave me a awesome price and everyone was friendly much better than any other junk yard I’ve been too I will say that definitely will come back again

Ke
Review №15

I got engine for my BMW so it is like brand new. They helped me so much. I highly recommended this company to everyone. Thanks BOB!!!!

Ch
Review №16

Scammers ! They tried to sell me an engine that was smaller than what I was looking for but luckily I checked the casting numbers ... Go across the street to GIANT IMPORTS ... Way better service !💯

He
Review №17

I wish I could give this place a negative star.. This place was so unprofessional and extremely rude towards my elderly father... The worst mistake they could of made!!!! Messing with my pops is going to make me bring your house down.... Which I did... Got the car back from them, also with the money my pops paid them, and still left with the part the car needed for free..... Bottom line is treat people as if they were your own... Remember without customers your business is nothing.

ie
Review №18

**Do not do business with this company**Went in to get my transmission fixed, they gave me a price, Brought it in on a Monday SA it would be ready that Friday, called on Thursday they hadn’t worked on it said it would be ready following Monday the labor and parts hadn’t changed but the price went up. I called in on Monday truck still not ready, the truck wasn’t ready till Friday...TWO WEEKS!!! To fix my Vehicle and they hired the price, most ridiculous ordeal I’ve been through, never going back and I suggest you not put yourself through it, I should have read the reviews before had I would have known better. Wish I could give a Negative star.

Cl
Review №19

WARNING, DO NOT PURCHASE FROM THIS SALVAGE YARD! PURCHASED AN ENGINE THREE WEEKS AGO AND THEY KEEP SAYING THAT IT IS COMING AND IT HAS NOT ARRIVE YET! ASKED FOR MONEY BACK AND WAS TOLD THAT THE BOSS WAS IN THE HOSPITAL AND HAS BEEN FOR WEEKS AND THAT THEY DONT HAVE ANY MONEY TO RETURN AND THEY HAVE YET TO PRODUCE AN ENGINE!After the owner returned, I received the same results saying that the engine was on the way and there is still no engine after several more days of waiting and still no refund!I am a 32 year army veteran that served in many countries and who would have thought that I would come back to my own country and get ripped off???I DO NOT RECOMMEND ANYONE, CIVILIAN, MILITARY OR OTHER PURCHASING FROM THIS COMPANY UNLESS YOU WOULD LIKE TO END UP LIKE ME, FILING A LAWSUIT TO RETRIEVE MY FUNDS BACK!

An
Review №20

Most of the people who work here don’t have a clue about the parts they’re selling. I waited for two hours for them to pull a strut-something that should take minutes only to be rudely told the part ain’t good; a part they already was overpriced. Don’t even bother calling these people if you value your time.

La
Review №21

My dad is a mechanic he became very upset with this place. He paid for a motor and they gave him the wrong one they had originally said he would get. Right before he was about to take that motor and employee there stated the motor wasnt good and was knocking so it wasnt fair he was given that one. My dad then went back in and and talked to a lady that stated she has just returned two weeks ago and wasnt sure what they had in inventory so she could only give him that one and it was perfectly fine. She stated that if something was wrong with the motor she would refund half of the labor he had to put in for his customer. Turns out the motor wasnt good an when he returned she argued with him and didnt refund the labor and gave him another motor. My dad then tried again and the second motor was locked so he became more upset. By the way hes traveling 2 hours to san antonio so hes loosing out even more. This last time he just asked for a full refund and she supposedly spoke to her boss and she argued with him saying over the phone is not gonna give him a refund. My dad then asked to speak with her boss and she said NO she wasnt gonna give him his number. No other option was given to him other then to have them order another one. He will never do business with them again. I wouldnt go to them at all. I wouldnt give them any stars but i didnt have an option.

Ch
Review №22

They always have what I need

Aa
Review №23

I highly recommend them out of every other junk yardI had a special order, 2011 Dodge Ram 1500 3.7 Engine. Every other junkyards told me at least 2 weeks. These guys told me a week. And he, Bob, called me four days after i ordered part saying me it is ready. That was freaking fast. I am truly satisfied their service. They did everything they can. %100 good work.Plus they gave me 6 months warranty with unlimited millage and i have been using that engine over year right now with no problem.I am writing these comment because i ordered different engine and Bob called me today saying it is ready. Heck yeah.They are by far best

Li
Review №24

They have a good selection of parts

Fr
Review №25

I normally never post anything about any of my experiences but this one takes the cake. I bought a few motors from these guys and one motor was great but the other one I still yet have to receive Ive been waiting for 2 months now and havent gotten my other one. They did try and give me one but once I inspected it that motor was no good I explained I wasnt going to use the motor because the issues it had. So I returned it and a few weeks later they tried to give me the same motor back. I told them no the motor they gave me was no good. So we agreed to another motor and Im still waiting for it I paid full price for 2 motors and still nothing. I keep getting the run around and keep getting o next Saturday for sure o next Saturday for sure. So please whoever reads this save your time and money.

Pa
Review №26

If could give no stars I would. HIGHLY unprofessional! Sold me a part they did not even have a then gave me 4 days of excuses while trying to find the part. Then even though I had already paid for the part they wanted me to pay more for a part they did not even have because they said they did not charge me correctly the first time! I may be a woman but i am not an IDIOT! Selling a part you do not even have on your lot may be illegal but i will have to look into that. I am thinking Eye Witness News would like to help me find out exactly what type of business this salvage yard is running. And are they doing it legally? What recourse is there when you are false representing what parts you have and then lie about it to the customer and then want them to pay more money? BEWARE!!

Sh
Review №27

Great prices in town. If they dont have the part you need they will find for you. Great customer service! Highly Recommend this place.......

MD
Review №28

Good job on the Nissan minivan transmission. It took a few more days than they first said but they did a quality job in a good price. I would recommend this place

Ke
Review №29

Don’t do business with these people they are con artist sold me a motor that don’t even work

St
Review №30

Cheapest prices in town. Will definitely be going back to them for future purchases amazing customer service and friendly staff

ne
Review №31

I called 3 other junkyard’s no one couldn’t find the part I need but these guys made special order for me. Thank you Bob 100% recommended, Junkyard Dogs best in town. I’ll do business with you again, again and again.

Si
Review №32

They changed my engine last year and my transmission this week, no problems so far on the parts that I bought from them, really friendly and they always try to help you. Definitely recommend this place to people. A+

Bo
Review №33

Good

Se
Review №34

Great customer service with affordable prices. Keep up the good work guys... thumbs up!

Yv
Review №35

I went to Junk Yard Dogs to find parts for my 2005 Chevy Tahoe. The employees helped me find what I needed right away, everyone was friendly, and the prices were great. They also have a 90 day guarantee on parts, just in case I have any issues with the parts. I will definitely be back if I need anything else.

me
Review №36

I was looking for 98 BMW 740IL computer. other shops said we don’t have it. Not even bothered getting special order. Junkyard Dogs got me special order in very quick turnaround time. Thanks guys

To
Review №37

Bobby and his Mgr. was very friendly, the prices were awesome and they had what I was looking for.

Da
Review №38

Sold me a motor in “great condition”, only to find out it leaked big time. Screw you. Luckily, I’m not poor but had I been, this would have been a disaster. Up yours. To the BBB I go.

Mi
Review №39

Had the best service here, literally the only shop that had the one part I needed plus they gave me some advice on where and how to put it on with a fair price! Highly Recommended

Ju
Review №40

My husband sent me to get 2 parts, they gave me the wrong parts to top it off... charge me 80.00 and when my husband called they told him they charge me 50.00 when my receipt said 80.00.. then they told him that if they only have one part they bump up the price versus having several parts. So not right at all... should have done my research but trusted them and only to find out they will screw you if they have a chance.

Re
Review №41

I paid 490 and another 500 to have it installed for a used transmission with 2 months warranty but they refused to honor the warranty. 1000 down the drain still having transmission problems. Now i have to buy another one but it seems to my problem them not theirs i would not recommend this to anybody save yourself the headache.

Am
Review №42

I looked up the price of a 2004 Honda civic alternator and the estimated price for a brand new one was 84.99 and some Indian accent guy on the phone is going to tell me it costs $289.00 brand new and hell give it to me for 65 and I told him sir Im looking at the price for a brand new one right now so then he goes down to 50, if Im paying for a used alternator thats over 12 years old Im not paying over $30!!! These guys are ripping people off and I wouldnt recommend anyone to go here and waste money.

An
Review №43

Great customer service, professional mechanics and kind owner. Their prices are one of the best in town, you can definitely trust them with your car!

Hu
Review №44

I needed a part for my 2007 Toyota Corolla. I spent about a week to find that part. Ask several other Junk yards but i could not find it. When i called junk yard dogs they said that they have it by time i went there part was ready. They have friendly stuff and they are all good what they are doing.Quick service!!!!!Will be definitely back...

Le
Review №45

I currently went by to have my motor what it’s been 3 to 4 months now and I still don’t have my vehicle apparently when I went in a week or two ago I was informed that management was not dealing with customers I know I’m trying to get my vehicle back and still I get the runaround I do not recommend this location for any mechanical parts labor I will be looking into this with eyewitness news and reporting them to the Better Business Bureau

Er
Review №46

They had exactly what I needed. Thank you!

r
Review №47

Just went in purchasing a engine for my f150 the guys were polite so far and great price there going to pick up my truck and put ingine on ill further up date this review as they do the work and will inform on it it 🤞🤞🤞make your costumers proud guys3/11/19 i posted this original over a month ago it stardst with five full stars went down to three and still no truck ...very stressed but good things come to those who wait and hopefully truck will be done soon ...and big thumps up to Bob for informing us on the process3/16 picked up the truck working great thanks guys and great job highly recommend them but you must have a lil patience and the work will get done and as far as the guys in front they treat you like family

So
Review №48

Super rude! Answer the phone rudely then hangs up on you. I would not recommend this place because their customer service is horrible. If they can not treat their customers with respect you know they do not respect you enough to sell you good parts!

Ye
Review №49

This place is trash!! Don’t go!!!! My husband went to buy a transmission well they didn’t have it so they had to order the part. Well days went by my husband called to find out if it was already there she said yes to come pick up well come to find out she order the wrong transmission 🤦🏻‍♀️ ok even after her mistake we went back to take her the wrong including ours. She “reordered” the transmission till now we have not gotten it nor our money everytime my husband would call to find out if it was already ready to be picked up she would put him on hold for the longes time or just simply hang up on him!! 😡 most annoying, rude lady! So took it upon my self to call the police and have them talk to her she told the officer that day that they had till Wednesday 06/6/18 if the part didn’t arrive that day she would do a refund. My husband went on Wednesday To find out if the part had arrived and nothing so he asked her for a refund and she said her boss wasn’t their and hat she couldn’t write a check blah... excuses after excuses. We went back on Thursday’s 6/7/18 and nothing so I went Friday to try to talk to her and she was just being dumb making up lies! Taking them to court... tried to do the right way.

Er
Review №50

Great Customer Service! Went to 3 different places and this place went over and beyond to find the part for my focus..

Da
Review №51

This place is trash! If you want to get scammed and sold the wrong parts go here. All these guy want to do is make a quick buck.

Ce
Review №52

If I could give this place zero stars I would! This place is TRASH! Ive been screwed around for more than 2 weeks already! Then the front lady Roxanne said shed give me my money back. To only come back a week later and say she wasnt in the authority to offer me my money back! Now the workers dont even know the owners name or number. And the owner EIV, whos name is ABRAHAM. Is no where to be found for the past week. DO YOURSELF A FAVOR AND DONT GET SCREWED BY THERES SCAMMERS!!!

Pa
Review №53

I needed a part for my Volvo and could not find else where. Junkyard dogs help me and knew exactly what I needed . Best prices in town. Will go there again when I need a part for a car.

Se
Review №54

Aside from waiting almost 45 min they have always give the wrong parts and conveniently dont do refunds. Have good prices but when u actually get a part its wrong or messed up. DONT BUY A MOTOR THEY HAVE BEEN LOCKED EVERY TIME! PLACE IS HORRIBLE

Ku
Review №55

Bob is best he find me part i need it my SUV thanks helpfull.

An
Review №56

My vehicle let me down and my friends reccommended me this place.Didnt regret it!!!Friendly and smart staff!Did the job fast and excellent!

Ro
Review №57

Friendly service! Had exactly what I needed at a great price !

Fr
Review №58

I needed a engine for my Infiniti, I searched all over town no luck till I found this place and they have all Japanese import engines prices reasonable and low mileages on them, very helpful people very good business!!Thanks Bob see you on my next project!

Jo
Review №59

I work for Volvo. Ive owned a Volvo damn near my whole life. I call and ask them a simple question, and they argue with me that there is a 2003 Volvo V70, as a convertible. Informed the man that what hes talking about is the C70, and he continues to think Im not informed or whatever and attempts to correct me, telling me I am the incorrect one, what a putz. In the end, i ask if they have a car, and part, and they didnt have the slightest clue. I dont know if I would trust much from them.

M.
Review №60

Best place to find everything about cars

da
Review №61

Horrible I had bought a engine for my car and when I had installed it it was a knocking

al
Review №62

Picked up a Part for my car today the staff was very helpful, and i got a great deal i would recommend this place to anyone.

Ro
Review №63

Got my car door panel

Ed
Review №64

They new exactly what i needed and at a fair price

Ma
Review №65

Best place in town to buy auto parts. Friendly staff and they are trying to help you out.

S.
Review №66

I was looking for a Volvo part for a long time and after an intensive search I finally found it at Junk Yard Dog. Thank you for your attention and good service.

Ji
Review №67

I needed a part for my wifes vehicle and the dealer wanted a fortune. I called Junk Yard Dogs out of the Yellowbook and they quoted me a much lower price. I drove out and picked it up very fast. I highly suggest calling Junk Yard Dogs before buying a used part elsewhere!

Go
Review №68

I need a wheel for my 2011 camaro no body have it in San Antonio junk yard dogs auto parts got it for me specialy Bob was friendly

Aa
Review №69

Went looking for a part for my sisters 09 Chevy Aveo and they had it at a fraction of what I would have paid at auto zone, yes it was a used part but it worked and it saved me money. Will definitely return to do more business.

Ed
Review №70

They always have the part Im looking for and some pretty fair prices

Ra
Review №71

Bought an engine from them but cost me over $1000 more. Initially gave me wrong engine even when I provided the VIN#. Took me 3 trips from Austin to San Antonio to finally get everything straighten out.

Mu
Review №72

Very Good price and very friendly . Definently will come back.

Ga
Review №73

Wouldn’t recommend at all went in there bought a transmission for 400 now they are saying my mechanic messed it up which is not true cause when I got it to him he told that transmission don’t work and the converter was brokenso they don want to give another one and supossely it has 90 day warranty

St
Review №74

It was funny going with my husbandjust felt why not do what he wants since he takes me where i want to go. but it was fun and we enjoyed the time together member marriage 50/50

Iv
Review №75

They had quality parts for a the lowest price its the best place to go for used parts

Er
Review №76

Bobby is a lier! He told me that he’d have the part pulled off for me and it wasn’t. Then he told me if I pay for it now he would bring it to me the next day. Brought it to me only to find out it was cracked! Said he’d give me my money back, but to give him a chance to find the right part. When he didn’t find it. He lied to me about calling everywhere. He even said the whole nation! Witch was a lie as well! I found the part. He lied about giving me my money back. I don’t even have the part and I don’t have the money! Don’t not trust theses guys! They are liars and thefts!

Tr
Review №77

Beware of this place they lie and sold us the wrong part then had the nerves to cuss at me this place needs to be out of business ask for the owner hes nowhere to be found .listen to me dont go there they lie and then take the phone off the hook. All they do is lie if u want the wrong parts come here and also get lied to. And yes i will be calling the news people.

Ka
Review №78

Very rude staff. Called to ask about a part and she cut me off as I was telling her the part I needed saying “DONT HAVE IT”

Ra
Review №79

Honest and determined to find your car or truck part...

Ma
Review №80

I dont recommend this place to anybody before you give them your money be sure to look somewhere else

io
Review №81

Best prices, staff are friendly and nice..

mi
Review №82

They were very helpfull and cheap to compare with others. salesman name was johnny and he knows about cars if u go there ask for him

No
Review №83

Found pretty good decent part prices

Ly
Review №84

Guys were real helpful

Pa
Review №85

This place has horrible service i dont know how these other people are recommending it. They make a living screwing other people over.

Ke
Review №86

Short and hang up on me.Two minutes all he allowed me to ask my question

m.
Review №87

Gorgeous with everything 👌👌

Ha
Review №88

Horrible place doesnt give you the part that you buy when they tell you it would be off the car ...

Sh
Review №89

Get any parts out here some cheap some not so cheap

Jo
Review №90

I needed parts for my truck dodge ram 2009 5.7 parts needed is a grill and the bumper

Ja
Review №91

Didnt have the part I needed, but still very helpful.

co
Review №92

Sorry people. Do not get parts from them. They sold me wrong parts gave me the run around for a month.For some reason I think they knew they sold me the wrong part just to get my money.

Ma
Review №93

Johnny was very helful

Ma
Review №94

Helpful staff, expensive!!!!! I would try Main Auto Parts, I wish I wouldve known 😨

St
Review №95

SCAMMERS! BEWARE

Da
Review №96

They have mega inventory!!!

Jo
Review №97

Best prices, Best quality

Lu
Review №98

Good people

Fr
Review №99

Best place ever

Le
Review №100

They suck

Information
18 Photos
100 Comments
3.4 Rating
  • Address:9517 New Laredo Hwy, San Antonio, TX 78211, United States
  • Site:https://junkyard-dogs-auto-and-truck-parts.business.site/
  • Phone:+1 210-623-2100
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair accessible entrance:No
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