After a recent service visit to the BMW dealership, where I felt taken advantage of, I wanted to try somewhere different. I researched local service centers and found that RMS had overwhelming positive reviews. I had a good feeling from the start and am glad that I chose take my vehicle to them. The service, knowledge, and professionalism was above reproach. The environment and staff were friendly and family like, which I appreciate. I plan on continuing to take my vehicle here, as I know that it will always be in good hands.
DO NOTGO HERE. Rick is nice to you upfront and will seem like a very nice guy. But if you don’t know what you’re talking about you will be scammed and he will not give you your money back. I wouldn’t recommend this business to anyone who needs any type of maintenance or machine work done. you will be taken advantage of!
I am Very happy with the services provided and the experience overall.I had an engine overhaul completed & since the job was completed, I am so happy!! My car is now running amazing!! Id like to thank Ric for all of his help and patience with me. Ric you truly are a life savor!!! RMS is now my go to Auto Shop from here on out!!!
Ric the owner very easy and nice to work with! He is also very knowledgeable about the work he does! Definitely recommend RMS !!
I use Ricardo and Ric for engine modifications, head work and any block work I need for my race cars as well as my daily drivers. Highly recommend,, since they have 3 generations of Engine Service repair behind them and wil be in business many years to come.come
Bad service they stole my money and my time pls don’t come to this place
Dirty shop owner took bout one year to work on motor had customer pay shop owner to have customer finish motor which was incomplete was missing parts which customer bought when owner asked for turns out original motor was switched out and sold therefore other motor provided was incomplete. I do not recommend this shop RMS Machine Shop too anyone.
Rms shop is the best machine shop in San town
Bad business over charged gave me the runaround didn’t answer the phones when I call lied bout the finish date I would never do business wit them again very unprofessional
PLEASE READIm going to keep it short, this place is an actual rip off. The service is terrible and so is the work. Ric kept on charging me for mistakes on his end. Absolute joke of a shop, never intend on going back. Better shops out there that actually work on your car.All the good review on this shop come from people he know, Ive never seen that much BS in my life.Read the one star reviews as they are from actual customers.
Amazing experience! If my family or myself have any car problems this is our place !!! They’re fast, reasonably priced and they will take care of you !!! I highly recommend them . When I had recked my car, I went to other shops to get quoted and I was lied to about what needed to be repaired. RMS was honest and didn’t try to trick me into spending more money . They are the best .
My engine was failing. The dealership gave me an estimate that I did not think was reasonable and so I looked for an alternative. I found RMS to be highly recommended and seemed to have plenty of experience in repairs of my particular make. They ended up completing repairs quickly & competently for half of the dealership quote. It’s hard finding a trustworthy mechanic especially being a woman but they treated me with respect and courtesy, I will definitely be back with my family and friends.
Cool place.
Cutting it short this place is a total rip off stay away u have been warned very unprofessional and thieves
Been doing business with Rick at RMS for about. 7 - 10 years something like that and then and now always top of the line work - great prices always there when I needed a project done right the first time thanks again Richard and thank you for being a great friend too
Ric does great work and at such a fair and affordable cost. He does the work quick and can solve your car problems without any problems. Highly recommend him if you need something done
Good place to go if you want to get ripped off !got me 700 n get my motor back in unfinished pieces
Great service Honest Owner!
Great 👍
Great customer service
I am a ASE certified mechanic and have been taking my machine work to RMS for years. From cylinder heads to rebuild, crankshaft grinding, rebuilding me motors these guys are the real deal. Thanks Ric and the team at RMS I will see y’all on the next builds to come!!!
First off, this machine shop is a rip off! All the good reviews come from themselves and their shady friends of theirs. They only actually rebuild motors and transmissions that come from actual auto repair shops. If you are the end user and are having them rebuild your motor or transmission you will be taken for a ride! They only paint what they say they are going to rebuild and charge you rebuild price. I know this because their very own mechanic told me and I too was a victim! None of the mechanics last that long working their due to this father and son shop ripping people off. The mechanics do as they are told from the father and son and are in fear of retaliation from all the people that have ripped off! The transmissions that they claim to rebuild come from junkyards. They simply paint them silver and charge full price. If you do not heed this warning, I highly recommend you have them document the serial numbers from your motor and transmission when they claim to have it rebuild on the paperwork. Especially since they are known for falsely switching out motors and transmissions.
Thank you so much for going the extra mile to find out what was wrong with my car. You are amazing and we will reccomend you again
I am absolutely grateful for the service and honesty I received this passed week. This is a great man and I highly recommend you consider RMS and his business for your next mechanical issues.
RMS has reconditioned about 5 cylinder heads and they have rebuilt 2 Engines for me over the past few years. They have all turned out great each and every single time. The technicians here are awesome! FAST Service and GREAT Customer Service! I highly recommend RMS for any of your Engine Rebuilding Needs!!
I take all my stuff to Rick!! Always dependable, prices are good for what gets done and never lets us down! Highly recommended!
Everyone was so nice and friendly, came in for a check up which was free but ended up needing an oil change they did it really quick and easy! Great place! Definitely coming back.
Great shop, this is a great shop that will have your vehicle diagnostic for free and wont charge you unless you tell them to fix what needs to be fixed very reasonable prices I really appreciate Rick and his whole staff that are very knowledgeable about any car even foreign cars and the guys will make you laugh on a bad day.If there were more than five stars I would have put them.
Best shop Ive been to, CANT BEAT THE PRICES!!!! I am highly recommending it my family and friends, they have done Fantastic jobs on all my engines Ive taken to them and great mechanics on duty.
My check engine light on my BMW 528i turned on so I took it to the BMW dealership and was told right away I was going to have to replace my thermostat. My vehicle is a newer model and I couldnt imagine something like that going out that fast. I was then referred to RMS Machine Shop from a friend and Im thankful for that. The technicians took the proper steps in diagnosing my car and saved me a great amount of money that I thought I was going to have to spend. Turns out I dont need a new thermostat after all. Good to know I can take my vehicle to some good honest people. This was several months ago and I havent had an issue since. I highly recommend these guys and will continue to use them in the future.
Horrible horrible place dont take ur stuff here was told 60 for a head resurface went to pick it up went up to 100 and know one cant explain why called the owner more than 20 times never got a call back
I came across this machine when my engine on my Dodge Charger was acting up and they were able to fix it and gave me an affordable price now that Ive switched vehicles and also had an issue with my Ford Edge and they were again able to help me resolve my engine issue, I will say I couldnt be happier and thankful that I found a place that not only knows how to fix whats under the hood but has also helped with minor things like changing out a tire or pointing me in the right direction to get body work done! RMS does it all and they dont delay in getting the job done. I didnt have to wait more than 1-3 days to have my vehicles back in running condition! Thanks for all your help
Just got my 1985 Caprice Classic done at RMS and they did a great job just want to thank team again from RMS we be seeing you soon for more projects!!!!
Professional jobs, for professionals
My husband bought a truck a truck and was told it had a brand new engine and was in good condition, well after a couple weeks the truck started to break down first it was the radiator that busted then the spark plugs that were old and nasty went out. It wasnt even a dam month. He took the truck back because he was told from his mechanic that he would need a whole valve job or a new engine because the truck was not worth fixing which came out to $1500 to get repaired. So he took it back to the place he bought it from which was supposedly inspected by the top mechanic which is this guy on the pic that pretty much blamed my husband for this truck breaking down didnt even bother fixing his sloppy work wanted to charge my husband again to fix his dam mistakes and had a bad attitude I wouldnt recommend this place to anyone they just want to screw people over for whatever they can!!!! And as far as the place that sold him the so called fixed and reliable truck RMS SALES hell no they arent worth a crap either! !!!
Great work speedy service
This has been a nightmare. I would highly recommend not doing business with them. They change prices on you and then they steal from you. Stole my battery from me. And talking to the officer, which filed report. Reported they have had numerous, problems in the past. I couldnt recommend. Found spark plugs loose, wires not plug in properly. Now motor mount problems, barely 6 months.
Rick is a very talented young hot rod mechanic!
They fixed my 2014 Dodge Charger 5.7 Hemi and they did an amazing job giving it more performace than it ever had. Thanks to Ric and the team at RMS, will be spreading the word around about you guys!!!
Ok so back in July I brought my car over to Ric. The motor, block, and heads were toast so the plan was to rebuild the motor and replace the block and the heads. At first everything seemed great. He was willing to take payments and charge no storage fee’s. It took me several weeks and a second job but I got the money together and payed him the total amount. Upon having the full amount ready to go Ric suddenly stopped answering his phone. When I had cash ready for him he would answer his phone on the first ring. But when I was ready to go pay the balance and get the car going he was a ghost. Anyway long story short I ended up having to drive up there and catch him to talk about the car. By this point it is mid November and he still hadn’t touched so he finally finished the car the first week of December. (4 months for a rebuild) I go to pick it up and it runs perfect for about 15 minutes before the timing chain breaks. I called Ric and he sends two mechanics over about an hour later. They do some poking around and tell me they need it to take it back to the shop to analyze the situation further. They offer to drag my car with a tow strap and of coarse I declined as a tow truck is much safer. Ric then refuses to pay for a tow truck. (Keep in mind I had it for 15 minutes before it broke down.) I then told him how terrible that is and he begins to verbally attack me including calling me pathetic and threatening me with a lawyer if I try to come after him in court. So after a police report on the incident I pay out of pocket to tow the car he failed to rebuild correctly back up to his shop. One month later he tells me its finished. I go to pick it up and not only does it now shred serpentine belts because they beat the harmonic balancer pulley on with a hammer and ruined it, but it also had a hellacious rattle from inside the front of the motor. Ric tell me it will drive out and sends me on my way. Two weeks pater the rattling is constant and VERY loud. So I pay a mobile mechanic to come check it out and the problem is THE SAME TIMING BELT! Again the job was done incorrectly and again I am without a car bumming rides to work and paying for uber. Once again after notifying Ric of the problem was told its on me to get it back up there. I was denied any sort of refund (even partial) He offered to “ take a look at it” but there won’t be a third time. In summary I paid $2800 plus extra for rides to/from work. I was berated and threatened and will happily post screenshots of the texts he sent me. And again I have to bum rides and wake my kids up early so my wife can take me to work. I am posting this review so that others know the experience I’ve had with this shop and the owner. Not to mention Ric and his father both got into a shouting match with my wife (right in front of the police who were making the report) And even the police told me that we were the third or fourth people in the last 6 months to file a complaint against RMS for the same thing! Taking money and not fixing the issue. I hope this review helps someone and if you do decide to go to RMS I hope your experience was better than mine. I’m taking my car to Adriens mobile mechanic shop and spending just shy of another $1000 to fix Rics work and have it done right. If you need a great mechanic that will come to you I highly recommend Adrien. Anyways good day to y’all and Ric if you’re reading this you need to take better care of your customers. $2800 is a lot of money for an electrician with three kids and I stills don’t have a running vehicle. ✌🏼
Would highly recommend . The service is fast and there prices are great . No BS . The owner is very sweet ☺️. Our #1 Machine Shop . Blue shop 😉in the back .
Took my engine to get rebuilt, Rick was cool in person, but I could never get a hold of him during the rebuild or after I picked up my engine, to this day I still cant reach him, before I took my engine to him he was fairly easy to reach. This can be a real issue because if I needed to make changes during the process, I cant reach him to make those changes, its a shame he acts this way towards clients paying $1600+ for his services.Also he sent my engine back with no timing belt because it needed a water pump, if he would have just made a single phone call or picked his phone up, I would not have had an issue paying for the water pump so he could finish my complete long block, instead I paid full price for complete job and got a motor back that was partly in pieces.I will not be sending anymore work to his business for this reason, he is a inexperienced business owner and anyone sending work his way should keep in mind the communication issue.Also there are other reviews stating Rick claim his card machine is broken, I can confirm this is true, DONT EXPECT ANY SORT OF WARRENTY FROM THIS PLACE. YOU HAVE BEEN WARNED.
I was in a major accident back in March and my car needed some major repairs. I have never had to use small business mechanics in the past, due to the insurance I carry. USAA was persistent I used their #1 recommended shop (Service King). Assuming I could trust my insurance, I agreed to allow them have Service King repair it, since it was their number one recommended shop & came with a lifetime guarantee...Worst mistake ever!!! Service King not only took THREE weeks to even begin repairs on my vehicle (keep in mind I had to pay out of pocket for a rental until they began repairs), but they also did the WORST job I have ever seen. Shortly after I had an oil change done I realized the hood latch was the same one from my accident and was still bent which prevented my hood from closing properly, putting me at risk of my hood flying up. My fiance was furious and began looking into the repairs done by Service King more...Not only was my car assembled incorrectly by Service King, it was missing countless clips, and multiple parts damaged in the accident were reused in the repairs after they attempted to unbend them. Service King still charged me for the new parts causing my premium to go up even more. I was so disappointed, my car was literally falling apart when I came across RMS Machine Shop. I had parts dangling, parts unsecured, a hood that would not close, it was a mess. I have to admit I was skeptical at first especially after being screwed over by a shop that was suppose to be top of the line and guarantee their work...I dont live far from RMS Machine Shop so thought Id give it a try, mainly because I did not want to risk driving my car in the condition it was in very far. I explained the situation to the owner Ric Luna and he provided me with a sense of relief and comfort my car was in good hands. He had the diagnosis and estimate within a couple of hours and assured me he could begin repairs immediately. His whole staff was friendly, professional, and gave me daily updates on my vehicle. Even after he gave me an estimate, I still priced out 3 other shops in the area and got nothing but quotes more than double RMS Machine Shop quoted me. Prior to retrieving my car, Ric made sure countless times I was 100% satisfied with the repairs/paint job/overall appearance of my vehicle & the overall time it took him to repair my car. Due to my fiance working in the oilfield, and me being on a tight schedule I did not have a ride to pick up my car after it was finished. Before I even had to consider taking an uber, his assistant called and offered me a ride to pick up my vehicle. I have worked in the service industry for nine years/ including worked as a general manager for three and can recognize outstanding customer service when I see it. I have now referred several friends to his shop after they saw the job he did on my vehicle and they have all thanked me for introducing me to a mechanic who is actually reliable, trustworthy, and more than fair on his prices. I am relieved me and my fiance have finally found a shop we have confidence in!!! I would highly recommend them to anyone looking for a mechanic shop they know they can count on at any time, can have their repairs done promptly and correctly, and wont have to worry about being scammed or overcharged! Great hidden gem!
Dont take your car here. He will rip you off!
Staff is friendly and extremely knowledgeable.
Good clean work, fast work done. motors and heads come out great.
100% recommended!!! Best oil changes and customer service ever!!! Pass the voice around, the owner ric, knows and is grrrreat at what he does!!!
Great service and if you are looking for price you cant beat it!!!
If I could give this business a minus rating. They damaged our vehicle so badly that we had to take it elsewhere to both repair the original damage and the damage that they caused. They have a scam where the say that their debit card machine is not working, so that they can get cash. They claim to have a warranty, however I returned to the shop several times after the car literally stopped. I had it towed back to their shop at least twice and both times they refused to even examine the car to see what the problem was. They stated that the car ran fine and there was nothing wrong with it. I found out when I took it to a competent mechanic that there was a lot wrong with it, part of which they caused. These guys are genuine scam artists. Please check their Better Business Bureau rating and comments before using them.
Always good service, No BS, good prices and quick turnaround time. Good place for imports aswell Honda, Subaru, Toyota Ect..
The worst business I have ever come into contact with!! Unethical practices!! My vehicle left in worse condition than when it first arrived!! Then they tried to give me a bill!! Garbage!!
I agree with all the negative reviews on here.Total RIPOFF
My dad bought a gold truck from there he hasnt owned it for more than one month and the engine blew out when he was promised that it had a brand new engine from there SUPPOSEDLY it was serviced by their top mechanic.Now they refused to do any service to the truck.
Bad experiences, RIP off!
Bentley
I went to this place to rebuild an engine, and apart from the expensive, very bad service, more than once they wanted to scam me, obviously I did not leave and the owner did not like it and was obviously upset. Apart from bringing my motor, with cable screws that would be needed previously, he only gave me the motor with many missing parts, and even without many screws.Honestly, the service is terrible, and if the owner sees that he can scam you, he will do it, and if he can more than once.I dont know how it is with other clients, I dont know if the other people are normal clients, friends, family etc ... but that was my bad experience.
All right?