My parents went to Milt and I have too for many years. We all still go there for our needs and appreciate the professional and great quality work he and the other mechanics show! I highly recommend them to friends and to anyone looking for a mechanic!
I have been going to Autograff for years after a referral from a good friend. Milton and his team did right by me from day one and have continued to do so for me, my family and friends. You can view the shop right from the desk in lobby, where they even have complimentary drinks and candy... It reminds me of a shop my grandpa would have taken me to back in the day. They have often given me and mine advice to save money on repairs, but also have helped me keep my 2008 Lexus hybrid that now has 230k miles running strong.
My family have been long time loyal customers of Autograff motor works. They are honest, reasonably priced and do great work.
Truly an honest mechanic cant go wrong with these guys they do it all cars motorcycles you name it! Family ran business with strong core values
An excellent auto shop for all your needs. Great prices and service. Plus free sodas while you wait!!
Excellent service, always at a fair price. We choose Autograff for our Subaru maintenance over the dealer every time and have always had stellar results
Got me in last minute and did fantastic work. Absolutely will go back.
Great place. Friendly people, fair price.
Fantastic shop! They are nice, honest and explained everything in detail. I had some pretty big repairs (intake manifold, valve cover, turbo & intercooler hoses) as well as some maintenance - tires and brakes, and they took care of it all. Also had some follow-up issues and they were quick to fix and follow up. I will 100% come here again.
Finding an honest and trustworthy mechanic can feel daunting. If youre looking for a new shop you can rely on, look no further. I have been taking my vehicles to Autograff Motor Works for several years now and will never take them anywhere else for as long as I live in the area. Time and time again they never cease to amaze me by their expertise, quality of work, clear communication, and timeliness of repair. Everyone who works there is a pleasure to talk to and Milton, the owner, is incredible. They will never push you into repairs you dont need and are always fair with their pricing. Autograff is simply the best and I will continue refer anyone that needs any work done to their vehicle.
This is the best place I have found that work on Mini Coopers etc. The Mechanics are amazing and the prices are reasonable.
Great service. Super friendly. Great price. Honest establishment.
One of my favorite businesses of all time. Anywhere. Ive been taking my cars to Autograff since 2010, and what youre reading in other reviews about honesty, quality and respect are 100% true. For a woman especially, its a dream-come-true to have an honest mechanic who is happy to explain what needs to be done (or not done) to my car and why. Milton and his team are the best in the business!
Weve been going to these guys over years and various cars. Top notch care and expertise. Always a relief to turn our needs over to Milton and his team.
Milton is old fashioned business. He is honest and will never push you into a decision. Pricing is not the dead cheapest but fair. The value of going to autograph is that you will get recommended exactly what your car needs and nothing more. I was recommended to go there by a family member (who was also recommended to by a friend) and have since serviced two vehicles there for over 2 years. Will definitely be back.
I was driving through SLC on a roadtrip and was having some car troubles on the highway. I called Autograff and they took my car the same day. They told me the issues it was having, how much the repairs would cost, and that it was completely safe to drive. Very honest. I would highly recommend!
This is a great, honest, reliable, and quick auto shop. Ive taken my last 2 cars here and have always received professional service, great advice, and excellent prices. They will continue to get my service!
The best! We’ll never go anywhere else. Honest, quick, super detailed, and great prices. Seriously, don’t go anywhere else.
This is the best place to take your car in Salt Lake City. I always took my BMW here. Super good people, always fair.
I absolutely love this place! I really cant say enough good things about Milton and his staff at Autograff. Incredibly honest, always do a great job, they do a great job of explaining everything, and have good pricing too. I drive here from Park City because I think theyre so great! I found them six years ago after a lengthy search for an honest and reputable shop, and having been coming here since. I cant recommend Autograff enough!
Love the people at Autograff, very friendly and professional. Weve been taking our cars there for 10 years and have never had a bad experience. Honest and professional, thats how you run a business.
I cant say enough good things about Milton and his crew. My wife and I have been bringing our cars here for 6 years and they always do a terrific job.My wifes older Audi got much love from these guys and Milton was always bang on with his diagnosis and his guys did good work.I brought two cars here today, and they did a thoroughly perfect job.
Ive been bringing my car here for years and recommend them to everyone. They are reliable, really honest, affordable and provide great service.
Milton is great! Very informative & always takes the time to talk through things with you to explain just what’s going on with your vehicle. We don’t take our vehicles anywhere else. It’s hard to find a fair & HONEST mechanic but we’ve found it here.Highly recommend these guys!
This is a great shop with honest employees who try to do what is best for the vehicle and your finances. The owner was very nice and helpful. I was a mechanic in the military for 6 years, so I know about whats right and wrong and if someone is a swindler with repairs. Autograff is great. Stay away from Steves Automotive.
I was never loyal to a mechanic until I came to Autograff. Its such a relief to finally find capable, honest experts who I can trust. I have even questioned them for bills that seemed way too low, but it turns out thats just what honest service looks like. They take their time and do it right without charging more. Ive also always felt very insecure at auto-shops because being a young woman Im almost always talked down to. At Autograff, I feel respected and they hire a lot of women as well. Always a positive experience, thank you Milton and team!
They do awesome work at great prices.
I totally trust and love this place. It fills me with so much joy that I have a mechanic I trust. One less thing to worry about! When I call they call me by first name and ask me how Im doing. They know my kids and ask about them. While waiting for my car, I hear them ask about their other customers families and I always feel that most of the ppl who come in are like personal friends because of the interactactions they have. I have taken my cars here for years. Ive had my parents and siblings take their cars here. When I moved and this place went from 10 min drive to a 30 min drive, I brought my cars here. They dont want to do more work than they have to, so they are honest and upfront.When I was heart broken because a small dearly beloved truck I owned cost significantly more to repair than to keep, I felt like they were empathetic sharing their own stories of beloved cars of similar situations. I cant recommend these ppl enough!Also, you dont have to believe me! They are frequently booked and busy, because their good work speaks for themselves! Everyone wants a good mechanic!
Honest, fair price, and they know what theyre doing. I will never not bring my car here, as I have done for the past 7
Really excellent service, I was called multiple times a day with updates. The staff and Milton are very friendly and when explaining the issues with my car were not condescending at all (something I have experienced with mechanics before). My car needed an intake air fix and serpentine belt tensioner repair and I cant believe how much better it drives now. They were able to do on the spot registration and were very transparent about pricing, it did not cost one penny more than the original quote. Overall a really great experience, I highly recommend Autograff and will continue taking my car there.
Ive been going to Autograff for several years and have unfortunately had many different issues with my Mini Cooper. Every time something major goes wrong, I take it here, and they take great care of me and my car. Last year, I had an issue with my car that was too expensive for me to fix at the time, and they helped me find a much cheaper work-around that I know wasnt the most convenient for them. They were communicative with me and happy to help the whole time. Great, professional mechanic!
Super honest shop!!!!! Took my car in for a check engine light and slow coolant leak. They discovered the light was simply because of a gas cap so they waived the $50 diagnostic fee. They then gave me a bid for $380 for the cap and coolant leak. The day I was coming to pick up the car they informed me that the cost of repairs had been lowered to $205!!! They easily could have charged me the original bid and I wouldnt have known that the cost of repairs had changed! Theyve earned my future business!
Really is the happiest place on earth next to Disneyland. Absolutely amazing quality work for great prices. Would hang out here for fun if I could!!
I trust this mechanic more than any other shop in town. They might be a pinch higher in price than your discount mechanics, but the work they do makes it worth every penny. I have never had to return my car for a repeat fix, and I have always left the shop feeling confident that my car is like new. The best part is that they will never upsell you on anything you dont need right away. I have been to so many shops to get a simple oil change, and then when I try to pay, they give me a huge speech about needing new hoses, new bearings, new fluids, etc. The team at Autograff only lets you know what you need when it is crucial, and never a moment sooner. They are smart and professional, and they KNOW cars. Its always a pleasure to visit them.
Milton and the folks at Autograff are EXCELLENT. They explain everything in a manner you can understand and seem really knowledgeable. We have been here three times now, and one of them turned out to be for a service we really didnt need (and didnt need to pay for) and Milton explained all the ins and outs to me and why it might be a decent option to hold off on the service and sent me on my way without charging me a dime. I am so glad to have found a mechanic in Salt Lake that is trustworthy, knowledgeable and reasonable.
Autograff is awesome! We have taken our cars here for years. My parents and siblings take their cars here as well. Milt is very honest. He earned our trust a long time ago. Its so nice to feel I can trust my mechanic. He worked on my sisters car and couldnt get it to recreate the problem, and wouldnt charge her for all the hours he put into it. Same experience here. I recently took our van in to see if it was worth fixing. He checked the entire vehicle over and gave us an estimate and let us know what we would be looking at short term to get it re-licensed, as well as down the road costs over the next year. We decided not to fix it. Milt didnt charge us anything. Ill second what the other reviewer said about feeling respected even if youre a woman and even if you dont know anything about cars. I would feel comfortable sending anyone to Autograff. Theyre the best.
Great service, very fast and helpful. I called yesterday to make sure they would have time to do an oil change. I live to call first which is not always necessary, but of course you risk some waiting time then. So an hour later I arrived, it took 30min and I could leave again. Great service, little waiting area ( with a heater 🙋). Thanks.
Milton and his team are wonderful and reasonable people. They wont charge you a single penny extra and they know how your money is important to you. I have been taking my Subaru outback here for 2 years and I have never been disappointed. I would highly recommend this place to everyone.
We have used Autograff for years. They are the best! They do incredible work at very reasonable prices.
I go here because it is one of the only shops that I have found that is honest, timely, always does a great job, and doesn’t try to swindle me or talk down to me because I am a female. They aren’t cheap, but even though I don’t make much in the monetary world, it is always worth my peace of mind to take my vehicle here. They are always upfront and prioritize what work needs to be done on the car (they even emailed me a copy to look over before I made any decisions) and on what reasonable timeline. Highly recccomend.
At first I thought what great people but after going 4 times for the same ac issue I started to get fishy about them they replaced my compressor that did not need to be changed after they put a new one that I bought they said my compressor again was no good plus my condenser I went to a different shop they diagnosed my car told me my original compressor was still good put my old one back one haven’t had any issues I even tipped Milton and the first tech thinking they did a great job... towards the end of our business Milton wouldn’t really speak to me and roll his eyes if he saw me pull up like I said I went back 4 times for the same issue he might have great recommendations but I had a horrible experience
Ive been bringing my POS (but awesome) 95 van here for five years and I cant imagine its very fun to work on. Milton and his team take care of me every time with efficient, professional, and transparent work. The prices are competitive and if there is any problem with a part failing or my van having an issue they cant figure out they are honest and have reimbursed me or fixed the issue in a timely and reasonable manner. I have been to mechanics all over this state and can firmly say this is the best one.
I try to never take my cars to another shop if it can be avoided. Milton and the staff are the best. I always feel like I am being dealt with honestly and fairly at Autograff. I almost hate to recommend them because they are often busy. I would recommend calling in advance and making an appointment.
I can’t even remember how we heard about this place, but my husband and I only use them for car trouble. It’s hard to find somebody who’s knowledgeable, kind, AND honest. Milton seems to be all 3. He doesn’t try and fix stuff that doesn’t need fixing. He’s really nice too.
Ive had car troubles on and off for the last couple years and every time I left my previous mechanic I felt sick and felt like I was being ripped off. I found out they were over charging me and taking way longer on repairs than they should have. I was referred to Autograff and have had a couple things done since. Each time they have been so helpful and honest, they have not charged me until they were sure of the problem and that they could fix it, and they have it done so fast. They are honest and kind (something you dont always get with car shops) and I only wish I would have known about them sooner!
If you are searching for a solid group of mechanics that you can really trust, look no further. The first time I went into Autograff, Milton literally drew me pictures of exactly what was going wrong with my engine and how it should be fixed. They are the most professional and reliable shop Ive ever been to. They always explain the situation in terms I feel most people can understand, give accurate estimates, and call with updates. I feel like I usually get calls with options that could save me money as well. Im really glad to have a shop that I can trust. Thanks Autograff!
I have been bringing my various cars to Autograff for a few years, and I have always been very pleased with their service. They are honest and upfront. I make appointments, and the car is usually finished well before the estimated time. And my favorite thing is they dont immediately suggest the most expensive repair, and in almost every case they find an affordable way to fix it completely. I will keep coming to Autograff as long as they are open.
If you are a person who values your relationship with a good auto mechanic than look no further than Autograff Motor Works. I have been getting my GMC Envoy serviced here for several years now and every experience I have had with Milton and his well trained employees, including the very helpful and courteous front desk staff, has left me with a positive impression. The prices are fair, the work is always performed as described and the entire experience feels as painless as possible. Hats off to this small business owner for a great shop.
Autograff fixed multiple problems in a day, gave recommendations on what needs to be done soon, and everyone I talked to was also nice. Sarah explained the problems thoroughly and answered my questions without intimidating or confusing me, and provided an estimate which was lower than another auto shop where I wasnt treated so nicely. They can be busy, so I recommend calling to make an appointment first. We showed up without an appointment but they were booked so Terry (was it?) scheduled us for the very next day. Im very happy to have brought our car to them.
One of the most honest places you can go. Great customer service.
Ive been here a few times for oil changes and alignments and Ive never been disappointed! They workers are honest, friendly and organized. I recommend calling before you go to make an appointment.
You remember David Putty on Seinfeld? The excellent, honest, somewhat spacey auto mechanic? Well... Thats Milton at Autograff. (Just the knowledgeable and honest part) Our whole family takes their cars to Autograff.
The service here is exceptional. Ive been looking for a great mechanic since my old one moved, and found where Ill be going from now on.They got a lot of work done in just a few days. The price came in lower than what I expected it to be. Milton and his team went above and beyond and didnt charge for a part of the alignment that wasnt necessary (I would have never known), even fixed my broken ignition key, and told me I could meet up at the shop on Saturday to pick up the truck when it was done.Needless to say theyre my #1 go to mechanic shop now.
What a great experience. Over the years I have had tire shops try to lead me astray. I can smell a rat when I see one. The problem is they are very creative in trying to improve their bottom line.These guys are honest in their assessment of what needs to be done. They deserve the 5 stars that they earn.
Milton is one of the most honest people with whom I have ever done business. Along with his honesty comes a heaping dose of quality work. I truly believe that Milton would rather lose a sale than to deceive a single person. I whole heartily recommend this establishment!
Weve only gone here twice but weve already decided this is the only place well take our cars. They do a really good job of explaining exactly what needs to be repaired, why they need to make the repairs, and why it will cost what it costs. This time when we decided to junk our car rather than get the repairs (its an old car and it was just its time) they didnt even charge us for the time they spent diagnosing our problem. We came away with the feeling that they are very honest. I would recommend them to anyone.
This is the only place I get work done on my car. Fair price, great people, I have never had anything but a 5 star time here!
Ive been going to Autograff for many years from a referral of a friend. They have always taken great care of me. Recently I had a front wheel bearing go out on my car the day before I was to be leaving town. They got me in at the last second and took care of me. Subsequently, the Anti-lock breaking system started engaging at low speed on dry pavement. I called Autograff a couple months later as it became progressively worse. They took exceptional care of me in that they didnt charge for an adjustment to the ABS when the local Toyota dealership was going to charge me $290!! They did this just in case their bearing work affected the adjustment. Thanks Milton and Autograff Motor Works!!
Im from Florida and needed an oil change. I was planning on just hitting a quick service centerI looked on Yelp and was floored by the positive reviews of this place. They did not try to upcharge and dealt with me openly and honestly.I got a chance to review and watch the eemployees in action. They all appeared content and worked as a TEAM. The boss taught them as he observed. The shop was air conditioned. Im sure the people who work there appreciate it. The boss treated employees as if they were students and took every opportunity to expand their knowledge.I wish this operation was in Fort Walton Beach FL. Overall I would rate this place TOPS.
I went to get my oil changed and they said there was a crazy leak. I had just gotten my car fixed here not too long ago. I called and spoke to the boss, he was excruciatingly nice about my inconvenience. Doing his best to sound upbeat and cheerful. Why.
Very friendly and helpful. Its no wonder my dad uses them.
Can I rate this place 7 stars? If your looking for a mechanic look no further. I had an experience with this auto shop and I will never go anywhere else in salt lake because of it. The story for your reading pleasure:I took my car in to fix an oil leak. They told me where the oil leak was coming from as well as several other issues that my car had and how much the repairs would cost. Pretty standard. They were not pushy at all and were very straight forward with which repairs where most urgent or necessary. The prices were reasonable and even low when I looked online. Heres the interesting part so bear with me. They replaced my water pump and my timing belt and refilled the coolant in my car. Somehow they forgot to put the cap back onto my radiator. An honest mistake and I get the idea from the shop and other reviews that this does not happen very often at all. My car sprayed coolant all over under the hood and my car overheated. I went into the shop expecting them to be evasive. Without any question they payed for my car to be towed to the shop. They cleaned the coolant off and refilled it for free as they should. He tested the engine several times and cleaned up some of the parts that got coolant in them. He took care of all the damage done to my car. Not only that, but he fixed a spark plug that was misfiring that had nothing to do with the coolant leak and replaced the ignition system, all for free. He also ordered a new crank for my window. He was very apologetic.Not only did the mechanic take responsibility for the mistake, but he went above and beyond what he had to to make it up to me. My car now runs better than it did before it overheated. It is very hard to find a mechanic you can trust, and this autoshop takes the cake and then some. They were honest, straight forward, had great customer service, and did good work on my car. I could tell they really cared about me and went above and beyond to make sure they gave me quality service.GO TO AUTOGRAFF! DONT GO ANYWHERE ELSE :)
Great people my grandparents have been going for 24 years
Great friendly service at a fair price.When ever Ive an appointment they are right on the job. I never have to wait for them to start on my vehicle.
Great service. So honest and accurate. They called us with the items that we should take care of and informed us of the ones that can wait.
Great place to go for honest work. Will only take my cars to Autograff!
I rarely review anything, but these guys are exceptional. By far the most honest and helpful mechanics I have ever dealt with. I generally leave the place feeling bad that I didnt pay more. Seriously. Go here!
Truly honest, fair, and responsible. All you can ask for in a shop.
So great. I have been going here for years. Milton is so great and knows his stuff. Cannot recommend it enough.
We went here because of the incredible ratings on google. We were not disappointed. The place is clean and the staff is very knowledgeable and easy to talk to. I would recommend Autograff to anyone.
Awesome and very knowledgeable mechanics. Very friendly and helpful environment. Would definitely recommend.
Theyll do the work right and theyll make sure it stays right. I have been so impressed at the way they back their work. Its a guarantee that if they do the work itll be done right and at a fair price.
The owner was very unpleasant. The work they do seems good. I would avoid the place if their interaction means something to you.
Milt and staff are the best! The service is great - the customer service even better AND what service station do you know who give you free pop/water and little trick-or-treating candy while you wait :) We have been using Milt for over 7 years for all of our cars and LOVE Autograff Motor Works!
Autograff was quick to help, provided great advice, and were honest in whether the contemplated repairs would meet my needs. I will definitely be back the next time I have car troubles!
Very helpful honest and upfront. Also they are priced better than anywhere else I have been in the area.
Great to deal with, seem to know what theyre doing. Very helpful with questions and explanations. Not a cheap place, but reasonable price with solid quality.
Very friendly and Nice in talk, Sarah she explain nicely Whats wrong with car and cheap then others Auto repairs
Went in to get a check engine light checked out. They were timely, professional, and courteous. They didnt even charge me to do the diagnostics. I will be going to these guys from now on. Awesome!
Excellent service. My AC just up and quit, so I had a recommendation to call Autograff. I called on Tuesday, got an appt for Thursday and put on call list just in case of a cancellation. Then I received a call this afternoon at 1:00 (Wednesday) and had my car back by 7:20 that very evening with my AC working perfectly. And the bill was so, so reasonable. As a woman, I have often been treated condescendingly couched in an attitude of concern only to have my bill be sky-rocket high. I know nothing about cars, so I really couldnt object. From the moment I walked into Autograff, I felt respected. It was a nice feeling.While all I wrote above is still true, my last experience was not so great. I had my oil changed and the next day my engine blew up. I believe that the person doing the oil change didn’t replace the oil. Whether Milt suspected this I don’t know. I wasn’t vigilant when the man who bought what was left of my car said there was no oil in the oil tank and that was probably why my engine blew. I should have spoken to Milt immediately but I didn’t. That is my fault. I had to use all my savings to buy another car.My suggestion is to always make sure there is oil in the oil tank before you drive away.
Great service, very straight forward and prices seem reasonable. I am not a car guy and they dont make fun of me for making the problem sounds, which is really nice of them haha! When I check with my friend who is a mechanic afterward he always says the price is reasonable so I am glad the guy describing problems by making noises. Isnt just $$$ to them
Amazing customer service and quality of work. Its great to have found a mechanic that I know is going to do whats best for my vehicle.
Great service, reasonable pricing, honest work. What more can you ask for?
Been coming here and recommending this place for years. We can always expect a fair upfront experience.
Can usually get us in quickly and are honest.
I took my 2013 VW Jetta in to have my rear passenger window fixed and everything seemed ok, until two days later it broke again. I called the shop again and I was told that I could bring my vehicle back in for another repair. I was slightly inconvenienced that I had to take my vehicle in twice, but the staff and their service was very quick and professional. Everything seemed reasonably priced and was explained to me thoroughly. I would recommend this shop to anyone.
Great classic/ old school shop. Its a beautiful shop too
Amazing shop. The only place Ill go in SLC. Quality work, work with you to solve the problem and only the problem (not upselling to replace things that can be fixed, etc). May not be the cheapest, but theyre dirt cheap for the quality
I send everyone I know here. Its like not going to the dentist. They are that good at service and economic car repair. They fraking rock!
These guys are the absolute best!
Sure is great to have a dependable, honest, efficient service shop which is so good at solving problems the first time. Thanks to Milton and the crew.
Excited to visit for an appointment on Friday. Will follow up.
Super kind service with quick and amazing work!
My son goes to college in UU, As a father from Chicago I was looking for good mechanic to service his car, they absolutely awesome,communications and service outstanding!!!!! Thanks
I dont want to talk about how much I love this place because I dont want anything to change with their excellent service being overrun with customers. :-)But they are good people and Im happy to spend money there.
I dont want to talk about how much I love this place because I dont want anything to change with their excellent service being overrun with customers. :-)But they are good people and Im happy to spend money there.
This is the place we trust, they are very skilled professional & honest people, quality work. Whenever I have car problem, this is the place!
My husband and I are new to the SLC area and needed repairs for our car. I went to autograff with a friend and was immediately impressed by the customer service. The people there spoke english (which is rare in this town), were professional, and friendly. We had about 6 things wrong with our car, and spent less than $650 total. They even replaced our wiper blades for free. I trust these guys and am really happy to be doing business with honest Americans.
Great service, great place! I wouldn’t go anywhere else.